Very impressed with Dr. Charles Gawthrop. Very kind, very sharp, and confident…read more Paoli is a bit of a trip for us, but despite the fact that we live between lankenau and bryn mawr, dr gawthrop and his team have secured us as patients for future ent needs. First, they squeezed us in last minute, same day, for an issue that ended up being pretty urgent. Rare to be able to see a good ent same day. Issue was immediately identified and addressed, and within a few days of treatment, was clearing up. Front desk was also excellent, wait times were almost non existent, and back office at check out was excellent as well. Great dr and great support. Not that a trip to a specialist is a good thing, but this is the place to go if you want good care.

I had an ear infection, and Dr. Katin and his staff were kind enough to adjust schedules to fit me…read morein the same day. A honest blessing. Upon arrival all were inviting and professional, taking an honest interest in my situation. Dr. Katin himself was a pleasure. He discussed what was wrong, what had to be done, and then followed through. I highly recommend Dr. Katin and his office. 5 stars John Lynch, West Chester

Goodbye Breathe Right strips--hello easy breathing! I…read morerecently had a septoplasty with turbinate reduction at the Paoli Surgery Center, and I couldn't be happier with the results. The entire procedure took just 30 minutes, and I was in and out in about 3 hours. Best of all--no pain at all. Zero. Nada. Nothing! Dr. Katin and his team were warm, humble, and genuinely caring throughout the entire process. I put off this surgery for 8 years, but I'm so glad I finally went through with it. My breathing is noticeably better, I can exercise longer, and I'm finally sleeping through the night. If you're on the fence--just do it. It's truly a game changer!

I came to Dr. Katin's office in Paoli because I felt that a neglected tooth had an infection in it…read moreand I was afraid it had traveled into my sinus. Dr. Katin was completely thorough and professional. He took this infection very seriously and had the confidence as a doctor to direct me in the right path. He tried a course of antibiotics, then tested to see if the infection was still there, ordered a Cat Scan, and then highly recommended surgery to drain my sinus. He put me at ease, and I knew he had my best interest in mind. Dr. Katin called me the day after surgery and accepted a call from me right away. I would highly recommend Dr. Katin to anyone who has sinus issues or needs an ENT.

She is the very best after seeing 6 different specialists I saw Dr Marchant and she figured out…read moremy situation after only one minute . She has an excellent bed side manner and a great Sense of humor . You will not be disappointed . Call her right now and make an appointment .

Dr Marchant was a very, caring, compassionate and professional in her skills. I highly recommend…read morethis bright and highly knowlegable doctor! Very friendly and explained things so i was able to understand.

Dr Chuma is excellent. Very thorough and explains everything. Ashley the hearing aid specialist is…read morealso very knowledgeable. They are the best.

Dr. Chuma performed sinus surgery on me on 10/28/2025 and all went well. He and his staff was very…read morecaring and attentive. However the billing is another issue. I keep getting co-pay invoices from the billing office and had spoken to them several times but to no avail. They said they would look into my issue and get back to me, which they never did.

AVOID at all costs. East Norriton location. 0 stars. Manicured and bejeweled "doctor" told me I had…read morethe worst case of deviated septum he had ever seen. CAT scan results said other wise. Turns out that I had a mild sinus infection. Once it cleared I have never had another sinus issue.

I went in several times to deal with ongoing ear and throat issues- and paid my $100 co pay... each…read moretime... and every time they submitted my claims they got coded wrong so everything had to go in twice which led to more confusion on my claims. I recently got the bill and somehow still owe $224- I looked where the primary cost was and it was for a procedure I didn't consent to have given costs- but the costs were not disclosed to me. And now I'm stuck with a bill- I keep trying to call the billing office but they call when I'm at work and are only open until 4:30 pm... so I can't even call on my lunch break because they never answer the phone- every single has to leave a message it seems and you just hope they call back at a time you can answer... this makes no sense. I am now having to juggle communication with my insurance company- who did answer the phone unlike these people at their billing office. They also billed me for a visit with pinnacle ent alliance which is a place I have never been... Also tele health is included with my insurance. These people took advantage of me...

I am writing this to share my personal experience as a former pediatric patient, in the hope that…read moreit helps others feel validated and encourages parents and patients to trust their instincts. I saw Dr. Perrin as a child for allergy treatment (cats, dust, mold, stuffed animals, etc.). From a very young age, this practice was one of the places where I felt the most unsafe and uncomfortable. Most visits with the doctor left me feeling uncomfortable and uneasy. The way Dr. Perrin looked at me and interacted with me felt creepy and inappropriate. He frequently touched my ears, earrings, hair, neck, rubbed my shoes, and feet in ways that did not feel medically necessary. During allergy shots or examinations, he often insisted that I remove my shirt so he could "check my posture," despite me insisting that posture checks were already being evaluated at my school. There was another time I had to complete a fitness test. You run in circles behind the office. Most of the patients would complete it and come back in, get set up to a machine. But for mine, he would watch me run for the entire 10-15 minutes. Watching and smiling. He'd also insist to clean my ears and rub them. These requests happened repeatedly. I regularly complained and expressed discomfort, and I hated going to appointments. I often begged my mother or a nurse to come into the room with me because I did not want to be alone with him. At the time, my concerns were brushed off because he was a doctor and considered a professional. And her friends said he's great and does a very thorough job. The most disturbing incident occurred when, as a 12-year-old, he told me I needed to remove all my clothes for a vaginal exam. When I questioned why an allergist would need to do this, he claimed he needed to check my hymen and said it was connected to my lungs and could be affecting my breathing. Even as a child, this logic felt weird and wrong. I became extremely upset, refused, and cried to my mother. Looking back as an adult, I now understand how inappropriate and frightening these experiences were. No child should feel confused, scared, or unsafe during medical care. If that is constantly the case, look at the doctor, not the child. After the Olympic doctor scandal, I wanted to do something, but I never did. I was relieved to learn that this practice is now closed and that Dr. Perrin has since retired. My heart goes out to anyone else who may have had similar experiences. I hope this review helps others feel less alone and reminds parents and patients to listen to that inner voice when something doesn't feel right. I hope I was an exception and not the rule. I release and let go of this.

Dr Perrin is an excellent & knowledgeable physician! He recommended a procedure that helped relieve…read morepain in my back! I highly recommend him!

Dr Shapiro is a life saver. He did my revision rhinoplasty after I tried 4 times with other…read moredoctors. I always suffered with breathing issues and used Afrin medication all the time for at least 20 years. Because of Dr Shapiro and his in incredible technique and extreme attention to my issues and previous unsuccessful experience he spent with me at least 1 hour for consultation, clearly and honestly described what to expect and finally scheduled my surgery. It has been 2 months since and I am a happiest person and finally got my perfect nose, the way I dreamed all my life.

We had our daughter's rhinoplasty with him a few years back and we were so thrilled with it that we…read morereferred him to numerous other people and they were also so happy with his work. I recently referred my own niece from New York because I only trust him and it came out beyond fabulous. He is warm, kind and has wonderful bedside manner. He is the best of the best!! A true gentleman. If you are lucky to have him as your surgeon , you are in great hands. Thank you again Dr. Shapiro!!

Dr. Joshua Scharf who works with William J. Lewis. Worst patient experience ever. First, they are…read morepart of MLH in name only, you will not have portal access. Second, NO ONE behind the partition was wearing a mask. Which means, they're blowing respiratory droplets all over the back office. Including onto the paperwork and folders they're handing the people who are going to be invading your ears, nose, and throat which is high risk transmission activity. When I was finally called back, the doctors 'hang-out' station was just to the left of the receptionists with open access and one of the doctors standing there had has mask off while looking at his cell. I go into the exam room, and in walks Dr. Scharf - the one who wasn't wearing a mask and still wasn't. I put up my hand to say "You need to a put a mask on," just as he realized he wasn't wearing it, turned around, and came back in masked. When I made the appointment, I was quite clear what I needed. He does his exam, I saw no evidence that he'd washed or sanitized his hands before he began touching my face glove free. He then scoped my sinus cavity and used the phone I'd just seen him breathing on in the hall to attach to the scope. And when done, pronounced "I don't cover the thing you came in for, but I'll right you a script for the test you need and call you with the results, but you'd need to follow up with X kind of specialist." And then wiped the corner of his eye with the index finger he'd just had all over my face. All these exposure risks, only to find out it isn't even his area of expertise. Thanks for that. And, he never did call me back with the results. It's been a month. Stay away. And Philly is once again closing down. Because of dimwitted poor protocols such as these. I expect this from a microbrewery. Not from a clinician.

From the owner: The ear, nose and throat specialists (otolaryngologists) at Main Line Ear, Nose, and Throat are…read morepleased to welcome you to our practice. We want all our patients to be informed decision makers and fully understand any health issues you face.

Prompt call back to exam room. Thorough time and attention spent with me during visit.read more

Dr. Zager is very kind and always listens to my concerns He takes my input into consideration when…read moretreating me and always discusses optionsand pros/cons. I've been going to him for over 10 years and highly recommend him.

very courteous and professional staff, they take their time and listen to your concerns. I would…read morehighly recommend them.

rude, dismissive, unprofessional from the front desk to the two drs. i met with on separate…read moreappointments--perloff and briskin. clearly, staff don't give a damn !