quick quality care great customer service we have been going to this office since it openedread more

Rude and impatient nurses, they don't read their emails fully when requesting paperwork I already…read moresent them,

I have been at this practice for over 24 years. I have five children and they have always receive…read moreexcellent care. The doctors are superb and really care about my family. I highly recommend this practice

Ooh, I'm really uncomfortable with this place. First, they're unethical. Lied to my face about a…read more"state required" visit to get a form filled out. When I called the state to ask, it's not true. So it's a money grab by this practice (for a learner's permit form). The form can be filled out within 6 months of an annual physical - they told me AT the physical we had to have a separate, state required visit. So, a blatant lie. Said to my face by the doctor and a nurse. Plus, there was a charge that insurance rejected. I called my insurance cmpany and on a three-way call we called the office 3 different times. Every single time they said their biller wasn't there, and the insurance company never got a return call. When I went in for the physical I told them to call the insurance company to figure it out, and the biller was all, "Oh, they should have covered this". Yes, I know that. What I want to know is why YOU just kept sending me bills with finance charges instead of figuring it out on your end, or returning the insurance company's calls to get this resolved in under 5 months. Overall, they just seem like they put profit over patient. Unethical, quite happy to lie to your face - both the doctor and nurses - I don't trust an organization who will do that. How do you know they're not doing things to pad their balance sheet with YOUR kid's health?

Went here on a Sunday Morning right before opening and the clipboard to sign in was already filled…read more I had expected a long wait but it was only surprisingly only 45 minutes to see the RN and provider. Provided great care. Appeared clean and had free parking.

Patient Review by: John F…read more Firstly, I want to say that my experience was one of the best I've ever had at any hospital. I don't visit hospitals often, but from the moment I arrived, I felt comfortable. During my checkup and temperature check, the staff made sure I felt at ease. A special thanks goes to Dr. Lucy, who calmly drew my blood and gave me the courage to get through it without screaming or crying. She even gave me a heating pack afterward, which was a really thoughtful touch and made me feel like I had some control over the situation. Knowing I was in such capable hands made me feel safe and cared for. I also want to give honorable mentions to: Tech worker Michelle Lee O (I think that was his name; he was a white-skinned male with a really cool sleeve tattoo) Maggie (a tech worker with around 2 years of experience, if I remember correctly) They all did an excellent job making me feel comfortable while waiting and during my visit. I also want to recognize the unnamed staff who interacted with me respectfully and made me feel heard--whether it was part of their job or not, it made a big difference. Overall, I felt listened to, respected, and well taken care of, and I truly appreciate everyone who made my visit so positive.

I am so grateful to have found Dr. Rezk here!…read more After multiple attempts to find a PCP through Jefferson that was sensitive to and knowledgeable about eating disorders, I had nearly given up. Every doctor seemed to disregard my experience because I didn't "look" like I was struggling with my intake, and waved off any symptoms as "just anxiety." The treatment program I discharged from suggested Penn Med (particularly this practice) for an informed provider, and I am so glad I called and waited for an opening. Not only has Dr. Rezk been the first doctor to monitor me appropriately and (kindly) challenge my eating disorder, but she has compassionately listened to my concerns and facilitated a safe environment for me. She answers questions and patiently explains procedures/results. I'm 25 and already devastated that I'll age out of her care in a few years!! All of the staff I've spoken to has been friendly and helpful. I can always find an open appointment time, even the night before! I hear positive reviews from friends who see other doctors here, as well. I recommend Radnor's Penn Adolescent and YA Medicine to anyone I can -- especially to young people with mental health concerns!!

Two days ago, I had a small emergency... It was bad enough that I needed to see a doctor but I…read morewasn't sure if it was bad enough to wait hours in a waiting room for the ER. It was 7:30pm. I called the penn medicine main number and my primary care practitioner, Alicia was contacted. She saw me at 8pm and looked at my injury. So friendly, upbeat, and thorough as usual. I'm sooo happy I switched. Alicia and the rest of the staff at the office are awesome!!

We have been so happy with the services this office has provided us with our first son. They are…read morevery prompt with getting back to us when we have written through the Nemours app, and quick to get us in the office. Everyone is also so welcoming when we arrive. I would recommend this office to any parent!

I was irritated that they wouldn't let me supervise my sons appointment today for a vaccine. They…read moresaid only one person can go in at a time. I was concerned because my son was given DTAP and Prevnar at the same time and he exhibited a seizure. I didn't want him receiving more than one vaccine. As I left I said I will sue if you guys put more than one vaccine and he gets sick. They took the money for the appointment and at the end wouldn't give my son the DTAP even tough I told them its Olay. The woman at the front desk has a bad attitude. Horrible customer service....I will never go back to this place again. Look for a place where the pediatrician is the owner of the establishment...these doctors alll work here they don't care what people think.

We love CHOP Haverford. Yes, it can be difficult to be seen last minute (but they are a great…read morepractice so they are usually booked far in advance). Dr. Chi is our favorite, no-nonsense, down-to-earth doctor with a tremendous bedside manner and easily connected with myself, my wife, and more importantly our daughter. Although we love Dr. Chi, all of the Doctors who have seen our daughter have been great! The nurses are fantastic as well, really good at administering shots, and always cool, calm, and collected while working with the kiddos. My wife works with the MyChart much more frequently than myself but she doesn't seem to struggle the same way many people claim to.

The wait time for this takes much too long. Even though i had an appointment at 12:30, i have…read morewaited for at least an hour if not more for the doctor. All the other pediatric offices i have been to did not have a long wait time. The staff and nurse are all very resourceful but they need to speed up the process of getting to all patients. I would not recommend this place anymore

Been taking my kids here for 13 years now, and I highly recommend them. Easy to get a hold of…read moresomeone to schedule an appointment, and have often been able to get sick visits scheduled on the same day.

Sunshine Pediatrics was a breath of fresh air compared to another very popular, local practice that…read morewe switched from. The front desk staff is so pleasant as well as the schedulers answering the phone. The providers took so much time with my daughter and never made us feel rushed. It was so nice to not feel like a "number" being hurried through the process. Everyone seems truly happy to be working there. Can't say enough great things about them!

Staff here are amazing. Friendly from checkin to check out and very professional. My daughter had…read moreto have dental surgery and they made the experience as easy as can be. Every step was explained along the way and nothing was done unless it was explain. The nurses are beyond exceptional. Would highly recommend this place to friends and family.

20 mins on hold to get thru to a scheduler who told me I'd been transferred to the wrong line. I…read morejust went somewhere else in the end. Throughout the hold time they kept repeating about the infinite loop of care, but this apparently just refers to trying to get thru the infinite loop of scheduling

Got in quickly, staff was wonderful and provider took good care of me. Just arrived from out of…read morestate and was in a bad way. Provider was very compassionate and understanding.

I had a really good experience at the Express Med. Robert at the front desk and Dr. Boles had me…read morecracking up - which was a good distraction from the huge cut I had in my finger (hence my visit). I didn't want to go to the ER and pay that co-pay so this was a good option for me. They listened to my wants as far as treatment. They were quick and I appreciated their care. Also they have free parking in a lot and it was a clean, well prepared facility. Thank you, Express Med!

The family practice is best in class. Appointments are easy to obtain and the doctors and nurses…read moretake their time with you as a patient.

In fairness, I have only been to the new "Urgent Care" once and it's not great. Most Urgent Care's…read moredispense meds at the time of the visit. Sometimes you have to pay a premium for that but even that's not available here. It's really a normal primary care experience but they have some weekend hours. If you're sick and don't want to make extra stops at the pharmacy I recommend going elsewhere.