quick quality care great customer service we have been going to this office since it openedread more

We used to love the Nemours Wayne. Now they merged with the Villanova office. They didn't inform…read moreparents until the move happened. I had an appointment for my daughter and got a call the morning of telling us that the appointment was now in Villanova instead of Wayne. Then 2 weeks later, we received a letter stating that the Wayne office closed. Dr. Black is an amazing doctor and is awesome with kids. But the business management at Nemours is going down hill fast. The rules continually change. Last year and earlier this year, they wouldn't let me schedule a wellness visit until less than a month before the appointment. So I waited to contact them for my son's 5 year wellness visit and they don't have any appointments available for over 2 months. I think it may be time to find a new practice.

Saw different doctors at this practice for several years. The care was just ok but switched after…read morethe misdiagnosed a major medical issue with my son. Would not recommend

I have been at this practice for over 24 years. I have five children and they have always receive…read moreexcellent care. The doctors are superb and really care about my family. I highly recommend this practice

Patient Review by: John F…read more Firstly, I want to say that my experience was one of the best I've ever had at any hospital. I don't visit hospitals often, but from the moment I arrived, I felt comfortable. During my checkup and temperature check, the staff made sure I felt at ease. A special thanks goes to Dr. Lucy, who calmly drew my blood and gave me the courage to get through it without screaming or crying. She even gave me a heating pack afterward, which was a really thoughtful touch and made me feel like I had some control over the situation. Knowing I was in such capable hands made me feel safe and cared for. I also want to give honorable mentions to: Tech worker Michelle Lee O (I think that was his name; he was a white-skinned male with a really cool sleeve tattoo) Maggie (a tech worker with around 2 years of experience, if I remember correctly) They all did an excellent job making me feel comfortable while waiting and during my visit. I also want to recognize the unnamed staff who interacted with me respectfully and made me feel heard--whether it was part of their job or not, it made a big difference. Overall, I felt listened to, respected, and well taken care of, and I truly appreciate everyone who made my visit so positive.

Our pediatrician recommended taking my 5 year old little boy to CHOP in KOP and I could not be more…read moredisappointed. They will recommend reaching out to Family Relations and it's just a line for you to leave a voicemail or you can email them. Nobody talks to you. I pray this review helps to make families more aware of what could happen and I hope this can improve future actions made by CHOP's medical team. My son was on an antibiotic for days not helping our issue and it was getting worse. We checked in at 11am to be told bloodwork was not necessary on my sick little boy. They finally did the labs we asked for and the nurse was not paying attention. She got blood all over us. My son sat all day with no food/water to the doctor throwing the word CANCER at us! We NEED to send you by ambulance to CHOP in PHILADELPHIA for a biopsy because we do not have someone to do it here. We waited from 6pm - 10pm while my family was scared for my son's life for a room to be available in Philly. They made it seem like we would get the biopsy once we got over there and then continued to monitor him on an antibiotic. Our ambulance driver complained to me about her ambulance being too small the whole drive over. We get our room in the Seashore House building on the 4th floor. The nurses tell me MY FIVE YEAR OLD and I were put on a behavioral floor for teenagers. 3 different roommates in our shared room/bathroom during our stay filled with horror stories. We didn't get much sleep listening to what was happening on the other side of the curtain a few feet away from us. Our first roommate was drunk and on drugs ripping his IV out with blood everywhere while he threw up and soiled himself all over our shared bathroom. When he wasn't doing that he was blasting bad language on his iPad or cursing on FaceTime. Our second roommate was a suicidal teenager that took a bottle of pills and didn't want to live and my 5 year old son had to listen to his story while we tried to sleep. Our third teen roommate was blasting bad language on his iPad. I BEGGED for a different room our whole stay to all the doctors, nurses, pediatricians, and the girls at the desk. We were told every day we would be doing a biopsy that never happened by doctors that continued to throw the word CANCER at us daily. My son was on food and drink restrictions daily for the BIOPSY THEY WANTED TO DO BUT DID NOT DO. Every day we woke up prepared for a procedure they told me was happening to have it never happen. I was scared for 4 days thinking my son could have cancer to have us sent home with a simple diagnosis that required no restrictions and a follow up with the pediatrician. THANK GOD my son got to walk out of that hospital healthy to his future but the trauma they caused our family was NOT NECESSARY AND UNFAIR !!! I pray an innocent small child is never put on that floor with teenagers ever again! I wish the doctors would wait to have more medical proof before throwing the word CANCER at a family. Things could have been so much better! I am so disappointed from start to end with our stay at both King of Prussia CHOP and the Philadelphia location. My family had to drive over an hour each way for simple monitoring that could have been done closer to our home if KOP did not transfer us to Philly. All of this could have been avoided if the labs were done sooner with quicker results at KOP. It took 4 days to get simple bloodwork results that caused this nightmare for my family. I pray another small child and their family does not feel the way we have felt from our time with CHOP.

I am so grateful to have found Dr. Rezk here!…read more After multiple attempts to find a PCP through Jefferson that was sensitive to and knowledgeable about eating disorders, I had nearly given up. Every doctor seemed to disregard my experience because I didn't "look" like I was struggling with my intake, and waved off any symptoms as "just anxiety." The treatment program I discharged from suggested Penn Med (particularly this practice) for an informed provider, and I am so glad I called and waited for an opening. Not only has Dr. Rezk been the first doctor to monitor me appropriately and (kindly) challenge my eating disorder, but she has compassionately listened to my concerns and facilitated a safe environment for me. She answers questions and patiently explains procedures/results. I'm 25 and already devastated that I'll age out of her care in a few years!! All of the staff I've spoken to has been friendly and helpful. I can always find an open appointment time, even the night before! I hear positive reviews from friends who see other doctors here, as well. I recommend Radnor's Penn Adolescent and YA Medicine to anyone I can -- especially to young people with mental health concerns!!

Two days ago, I had a small emergency... It was bad enough that I needed to see a doctor but I…read morewasn't sure if it was bad enough to wait hours in a waiting room for the ER. It was 7:30pm. I called the penn medicine main number and my primary care practitioner, Alicia was contacted. She saw me at 8pm and looked at my injury. So friendly, upbeat, and thorough as usual. I'm sooo happy I switched. Alicia and the rest of the staff at the office are awesome!!

We have been so happy with the services this office has provided us with our first son. They are…read morevery prompt with getting back to us when we have written through the Nemours app, and quick to get us in the office. Everyone is also so welcoming when we arrive. I would recommend this office to any parent!

I was irritated that they wouldn't let me supervise my sons appointment today for a vaccine. They…read moresaid only one person can go in at a time. I was concerned because my son was given DTAP and Prevnar at the same time and he exhibited a seizure. I didn't want him receiving more than one vaccine. As I left I said I will sue if you guys put more than one vaccine and he gets sick. They took the money for the appointment and at the end wouldn't give my son the DTAP even tough I told them its Olay. The woman at the front desk has a bad attitude. Horrible customer service....I will never go back to this place again. Look for a place where the pediatrician is the owner of the establishment...these doctors alll work here they don't care what people think.

We love CHOP Haverford. Yes, it can be difficult to be seen last minute (but they are a great…read morepractice so they are usually booked far in advance). Dr. Chi is our favorite, no-nonsense, down-to-earth doctor with a tremendous bedside manner and easily connected with myself, my wife, and more importantly our daughter. Although we love Dr. Chi, all of the Doctors who have seen our daughter have been great! The nurses are fantastic as well, really good at administering shots, and always cool, calm, and collected while working with the kiddos. My wife works with the MyChart much more frequently than myself but she doesn't seem to struggle the same way many people claim to.

The wait time for this takes much too long. Even though i had an appointment at 12:30, i have…read morewaited for at least an hour if not more for the doctor. All the other pediatric offices i have been to did not have a long wait time. The staff and nurse are all very resourceful but they need to speed up the process of getting to all patients. I would not recommend this place anymore

Been taking my kids here for 13 years now, and I highly recommend them. Easy to get a hold of…read moresomeone to schedule an appointment, and have often been able to get sick visits scheduled on the same day.

Sunshine Pediatrics was a breath of fresh air compared to another very popular, local practice that…read morewe switched from. The front desk staff is so pleasant as well as the schedulers answering the phone. The providers took so much time with my daughter and never made us feel rushed. It was so nice to not feel like a "number" being hurried through the process. Everyone seems truly happy to be working there. Can't say enough great things about them!

Staff here are amazing. Friendly from checkin to check out and very professional. My daughter had…read moreto have dental surgery and they made the experience as easy as can be. Every step was explained along the way and nothing was done unless it was explain. The nurses are beyond exceptional. Would highly recommend this place to friends and family.

20 mins on hold to get thru to a scheduler who told me I'd been transferred to the wrong line. I…read morejust went somewhere else in the end. Throughout the hold time they kept repeating about the infinite loop of care, but this apparently just refers to trying to get thru the infinite loop of scheduling

Got in quickly, staff was wonderful and provider took good care of me. Just arrived from out of…read morestate and was in a bad way. Provider was very compassionate and understanding.

Don't waste your time here. They just take your money if you're paying out of pocket or just bill…read moreyour INS I went in a week ago because of an allergic reaction. I saw Doctor McCormick which ask me if this ever happened before yes I replied, Mr McCormick barely peek at my arms that were fill with hives. I was prescribed oral steroid which was supposed to help clear up my hives and he told me to call back in 3 days if it didn't. My issue is I called after it didn't clear up with the 3 days someone from that staff took my message and 2 days later I have to call back because the doctor didn't call. When I call this morning I the guy that answered the phone told me that I would have to come back in I said ok that's fine. Do I have to pay again!! Yes he said but I'll work with you are you serious!!! How about you have the doctor call me. So I'm waiting to see how long it will take this time. I WISH I COULD HAVE NO STARS DO NOT WASTE YOUR TIME OR MONEY HERE JUST GO TO THE ER. I would not go back here ever!!!

The family practice is best in class. Appointments are easy to obtain and the doctors and nurses…read moretake their time with you as a patient.

In fairness, I have only been to the new "Urgent Care" once and it's not great. Most Urgent Care's…read moredispense meds at the time of the visit. Sometimes you have to pay a premium for that but even that's not available here. It's really a normal primary care experience but they have some weekend hours. If you're sick and don't want to make extra stops at the pharmacy I recommend going elsewhere.