1. Lmg Family Practice

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Blue Bell, PA

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Lmg Family Practice

4.8 (4 reviews)

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Tri Valley Primary Care - View from the road

Tri Valley Primary Care

2.7(7 reviews)
4.1 mi

A friendly office staff, this practice is growing! The number of new patient phone calls they…read morereceived as I filled out my paperwork in reception was impressive. Even two new patient "walk-ins" while I was there. I attribute some of this to their newest doc, Andrew Rosner. I heard his name mentioned on at least three of the calls as office staff noted his name, practice expertise and that he had just joined a few weeks prior. The office is clean, accommodating and easy to find. More importantly, the staff are very welcoming and speak to you like you are an actual person and not someone there to interrupt their day; that's not always the case at some medical practices. If you're looking for a good doctor, ask for Dr. Rosner. If you want a doctor's office that will make you feel welcome and has its act together, TriValley Primary Care in Lansdale is the place to go. We'll worth the drive.

The front desk staff is inexperienced and untrained. The phone is often on a revolving loop you…read morecan't seem to penetrate and when it is answered you are put on hold indefinitely. Unfortunately, the bigger problem is that the staff, including the so-called office manager, is absolutely clueless and has no idea how to navigate the insurance industry or what it takes to get approvals for necessary testing. They can't seem to follow even the simplest of instructions. When you bring it to their attention, they are rude and nasty.

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Tri Valley Primary Care - Road sign

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Tri Valley Primary Care - Entrance from the parking lot

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Entrance from the parking lot

Broad Axe Family Medicine

Broad Axe Family Medicine

2.2(26 reviews)
1.4 mi

Great, well run practice. Dr Susan Stitt, young, sharp and…read morelistens carefully to sort through complex issues.Her recommendations are on point and she is very nice too boot! I am impressed with the staff, friendly and efficient. Reaching the office by phone was never an issue.The front desk is very accommodating. I found it very easy to schedule appointments and get calls back from the nurse, quickly, if I have questions. I changed to their practice when my doctor moved. As with most practices in this area, as a new patience, you should call ahead and make an appointment as a new patience for a first visit to get your records and insurance set up. Typically any good medical practice in the area it is a 2-3 week wait visit for a first non emergency visit. I have been a patience for several years. When I was sick several times, I was seen right away, within hours. If urgent you may need to see another doctor in the practice, which is reasonable if your doctor is off or booked. I have seen 3 doctors in the practice all terrific. One, Dr Pete, has been been with this practice for 42 years. He was wonderful in manor and response to my illness. This is seems rare theses days that it would be able to find a practice with that kind of wisdom and dedication to consistency of care. Not a fly by night operation! I have recommended to friends, their experiences were very good.

My appointments with Dr. Maryum Gill at Broad Axe Family Medicine were positive while in the…read moreoffice, but the follow-up care was deeply disappointing. I alerted Dr. Gill that IBX required a prior authorization for a prescribed medication. Despite clear communication, no request was ever submitted. When I called IBX directly, they confirmed there was no record of any prior authorization from the provider. Dr. Gill's and her staff staff told me to "wait for the insurance company," which was inaccurate -- the process must be initiated by the provider. This demonstrated that both the doctor and her office either did not understand or disregarded the prior authorization process. If you are healthy, they will gladly take your office visit fees; but if you need real coordination of care or help navigating insurance, do not expect follow-through. Poor communication and lack of responsibility made this a frustrating experience.

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Broad Axe Family Medicine
Broad Axe Family Medicine
Broad Axe Family Medicine

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Lmg Family Practice - familydr - Updated October 2026

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