Marco did diagnostics on my car and he does ACTUAL diagnostics. Ran and documented every test,…read morephysically inspected the engine, and literally test drove my car up Makakilo Drive just to replicate the exact conditions triggering the CEL.

Marco is awesome! I found him on yelp and he messaged back within 30 mins of my inquiry. He was…read moreable to see me on the same day and was flexible with my drop off time since I had my kids with me. He was up front with the cost and reasonable... not like all the other places I called around (they jacked up the prices and couldn't see me until next week!). I highly recommend him and fixed my A/C in a few hours! Definitely going back to him for all my car issues.

Excellent service, tow truck was there when they said it'll be there. I experienced worst service,…read morenon-english speaking with other companies. I highly recommended Dinong Towing. "5 STAR goes very far"

No one wants to have to look on Yelp for a towing company, but if you need it Dinong Towing made it…read moreincredibly easy with Yelp's request a quote. Within SECONDS of submitting a request, I got a message back with a quote (actually a few) and then I was on the phone scheduling the tow for the next morning. Geremy was right on time, I think even a few minutes early. Super nice and professional. It was a flatbed tow truck and we were able to drive it right onto the bed. We were able to pay via tap / card and he put in all the necessary information so we could send the receipt to our insurance and get reimbursed. He took it to the car repair center, and gave us updates once the car was dropped off. Once it was on the truck, we didn't have to deal with it at all.

Friendly, professional service. Excellent communication. I felt confident in their ability to treat…read moremy vehicle like their own. I highly recommend them,

My usual go to tow company wasn't available & decided to go with Ilae & Sons (pronounced Ee-La-Eh)…read more Their quality of service & availability was top notch! Was stoked they showed up before ETA & swiftly addressed situation. Not to mention their affordable Lock Out service was very reasonable. Being from Ewa, had to support my fellow Ewa Beach ohana. I can sleep comfortably knowing that I have a SOLID tow company I can rely on. Mahalos!!

I was in a car accident yesterday and HPD had my car towed here. I arrived to retrieve all of my…read morebelongings in my car because the car is very damaged and I couldn't grab everything at the crash site. I pulled up and was greeted by a nice uncle who asked what I needed help with. I told him what I needed and he asked if I was registered driver and if I had my license and claim # from the insurance company for the representative to come and evaluate. I had all information and he invited me in to talk to the front desk. I walked in and the lady at the window was very polite and asked for all my paperwork and once I handed it to her she called for the drop off vehicle to come pick me up to take me to my car. I filled out a small form which took 60 seconds and then told to sit outside and wait for the car. Super simple - Super easy - no fuss. I waited outside for less than 2 minutes and then the car arrives. The young man driving was really nice and once we arrived to my damaged vehicle he offered to help if I needed any but I declined because it was only a few bags of personal items. He helped me load my things into his car once I packed up everything and he dropped me off right at my car in the parking lot and even helped me unload as well. Overall it was a super simple process, everyone was pleasant and easy to talk to. All of these other negative reviews are probably people who are stressed and unhappy with their current situation and putting that on the people who work here. My advice - treat and talk to people with respect and you might get it in return. If not, at least you did your best and whatever negativity people aim at you it's probably on them. Not you. Aloha.

They have a lot in Pearl City FYI. Address: 96-1268 Waihona…read moreStreet. Its not hard to find as theres signage along the main road directing you to their lot. Dusty and looks abandoned, very typical of tow lots here in Hawaii. Staff dont always answer the phone. Not always friendly when they do. This company services a majority of the Kapahulu, Waikiki, Makiki, Manoa area so expect to wait when youre here. About 20-30 minutes for the whole transaction. Average price for tow starts at 200.00 USD then goes up roughly 100.00 per night. Cash, card accepted. Youll see different tow companies using the space and frequent HPD.

To sumn it up: these people know how to treat kama'aina and do car drivers good…read more Ho brah I was driving down the H2 going up the hill and all of a sudden my car no like work, was going 60, then 50, then 30, then 20 so I had to pull over. I pulled over to a little spot between the lines and turned my hazards on. Brah I was so nervous, I tried calling the roadside assistance (no answah off on Hawaii time yea ) I call at least 3 other towing places (no can, no how) call Tip Tows and sistah locks in, asking me all kine questions, giving me suggestions, doing the best she can! She fo tell me her guy gonna pick em up tomorrow morning, she texts me the details, I give the location and the next day her drivah Braddah KEONI ( ) hits me up and lets me know he's on the way, braddah man came over Ho all dread head braddah one hammah daps me up, unloads my car and even drives it into the repair shop! Brah these guys are the best, much aloha and may mahalos to you, keep doing what you doing, you made my day! Thank you so much, 5/5 customer service, and value beyond words

My tow came within 30 minutes which was great. Keoni was very professional and friendly. Towing…read morewith aloha. The price of the towing was reasonable and I didn't feel taken advantage of like some towing company will. I would recommend them to my friends.

If I could I'd rate this company it'll be 10/10. Service was great from answering the phone so…read morepromptly and arriving within 10-15 minutes (we did ask for a rush). Explained things to us although we were running out of sunlight. They were professional. I did pay a little hefty price but it was worth it for the time we asked and how timely they came to save us. Thank you Keymasters such a life saver!

We needed a last minute service for an elderly person that got locked out of their home. Keymasters…read morewas very responsive and had someone on the road in minutes. It was a seamless service and the elderly person was able to get safely back into her apartment. The pricing was reasonable esp. for an emergency service request on the weekend! Mahalo for taking care of our Kupuna and Ohana!

Saving Charlie's number because if I ever get stalled again I will only ever go with 808 roadside…read more Not only was he super professional, quick, but so kind as well. I was pretty far location wise and no other towing company was able to help me. Despite the location Charlie helped get me and my car home safely! With his experience, I trusted him to tow my range without a flatbed and the entire trip home went smoothly (even on the freeway). So even if you need your luxury vehicle towed, TRUST CHARLIE! Although it took up a lot of his time he drove slowly and cautiously to ensure no accidents happened and didn't just rush to get the job done. Hoping to never stall out again but if I do I know who to call!

Charlie was so very helpful !! He and his partner towed my car. Both of them had been so nice to…read moreme! I would recommend this company!! Thanks again for all of your help!! You guys don't know how much I appreciate it!!

Speedy response & affordable pricing !…read more We needed a vehicle moved asap & according to our availability. EKB TOWING was helpful, patient and friendly.

Called ekb towing after getting shut down from other companies . They were so easy to communicate…read morewith really helpful through out this stressful time . They also tow with dolly which was hard to find a company that did this . Great service 10/10 recommend . They value there customers and that's hard to find with tow companies mahalo nui ekb

I'm writing this as my service from Empire has just been done (even before the stated time)…read more. I called AAA for our vehicle being left on the roadside as it gave out on me while driving it. I had to leave it parked over night and decided I would have it towed back to our residence since our mechanic is closed til Tuesday. Denton called me as he located my vehicle (not by an address but only by landmark). I was home and ready to go down to meet him but he suggested since the vehicle is being towed back to our residence, he'll just tow it and meet me at home. Perfect. He came so quickly (roughly 10 minutes), unloaded the vehicle and wished us a nice day. Of course he's a local dude and we take care of our local people so he got a bottle of cold water and a treat from our bakery (special cinnamon treat made only during the holidays- our Mauna Kea bread). He even knows our bakery!! Everything was done so effortlessly and efficiently that I hope when we need service from AAA again, that Denton will be the one to help us. Denton, mahalo for your awesome service. I hope you come to pick up our vehicle when I need it towed to our mechanic on Tuesday.

Through the years, Kamuela, Kaena, Elijah, and the dispatch ladies at Empire Towing have been…read moreincredibly kind, helpful, and courteous. As a longtime customer with two old cars, they've come through during vehicle troubles like battery issues, towing, and gas woes which really eased my soul when I needed them most. So grateful for the entire Empire 'Ohana! Mahalo nui loa