MRI went well with them. Appointment is hard to get with attendants who claim they can't find the…read moreorders.

The Receptionist was very polite and quickly got me signed in. The Radiologist was efficient and…read moredidn't waste my time. The whole X-ray process took about 20-30 minutes. She even had the disc ready for me in under 5 minutes. I am very impressed.

I've been a patient here for several years now, and actually drive out of my way because of the…read morecalm, caring environment they provided. That all changed today. I arrived at the time of my appointment. I planned to arrive 15 mins early, but due to several areas of roadwork on the way there I made it right on time. When I walked in the receptionist told me that I'm expected to be there 30 mins early and she's not sure they can even take me anymore. Another woman walked in after me for an appt at the same time, and the receptionist sighed loudly and put her head down in disgust. She called someone on the phone and complained about how we just showed up and asked if they could still take us. They said yes. It then took the same receptionist approximately 5 mins to check me in and send me back for imaging. While I understand it takes time to check people in and it helps if patients are early I can't comprehend telling someone who shows up on time that they might not get seen. I would expect being told there may be a wait. The front desk staff are unprofessional, rude and disrespectful. If they have issues that require patients to be that early they should book appointments according to that time. I'm honestly not sure I will come back here next year. It's unfortunate because the techs are amazing, kind and friendly.

Although I have never had any issues here before and it is a good place to get your testing done, I…read morethink the management has changed because, I had a 315p appt but showed up at 320p because of traffic and they cancelled me! Told me that I had to reschedule, and that my "table time" was 315p and that I was supposed to be there are 3. I wouldn't have made the appt for 3pm cause I would have known that would have been unrealistic to make. Yes, I got the text to "please arrive early" and did the best I could and would have made it a little earlier if it wasn't for the heavier than expected traffic. They should make the appt time 15 minutes earlier than the actual "table time" and not cause unnecessary delay in testing or make the customer reschedule their lives because of their inadequate scheduling system. I was allowed to get my Bone scan and that tech told me it was because they are "short staffed today" so that's the reason, I thought to myself, not what I wanted to hear. Still not sure I will reschedule here, may go elsewhere but that only hurts me again cause they have all of my records

I've been going here for imaging for over 15 years or more. I usually have no issues creating an…read moreappointment. The waiting room wait is usually not long though I tend to schedule either very early or very late when it's not busy. The MRI machines here are clean. I haven't had any issues. They prep you well and ensure you get earplugs and the an additional ear muffs over your ears. They give you a blanket to keep you warm and if you need additional they will give them to you. I've had many brain MRIs, an elbow MRI (external MRI where you only place elbow in and you sit in a chair), CT scans, X-rays, ultrasounds and more. My experience is always a good one. The staff are friendly and caring. The temperature is fine in here. NOTE: effective January 1, 2026 this location and all RAI locations have changed over to Princeton Radiology. They will merge all patient files together. I am ok with this as I always like Princeton Radiology on Quakerbridge road.

The ultrasound was handled with care and precision. On the other hand making the appointment was…read morecruel and unusual and probably was at odds with the Geneva Convention. Ninety minutes on hold with their stringent payment options dunning me in an endless loop. Three stars for the professionalism of the test.

Was here at the Princeton location today for x-rays and an ultrasound. Been here as well as their…read moreMonroe location on several occasions over the years. Today was just like any other visit. Promptly greeted at front desk upon entry. Smooth check-in. I arrived a little early and I was taken promptly at my appointment time. All staff and techs that I interacted with were friendly, caring and efficient. I especially like the ability to request an appointment, pre-checkin and review my x-rays and ultrasounds via their online patient portal. Overall a very well run operation.

Their automatic response to reviews is a sham. I wrote to the provided email, but they have not…read moreresponded.

I had 2 MRIs and an ultrasound done all in one appointment. The entire experience took about an…read morehour. The two technicians who performed both MRIs were cordial, attentive to my needs, courteous and went overboard to make me comfortable during the tests. The lady who performed the ultrasound was courteous, attentive, cordial, friendly and very gentle. I almost didn't feel her performing the ultrasound. Overall experience - reassuring, comfortable and calming. Would do it again anytime, if I could be assured of having the same 3 technicians performing the procedures! Even the girl at the front desk was so reassuring and helpful.

After using this business before for a MRI, I was told that there would be a "prepayment " even…read morethough I had excellent insurance coverage. I paid their upfront fee and was later reimbursed some of my money back as it was an over payment according to them. I recently tried again to schedule another MRI appointment and was told there would be a $300.00 prepayment. Really? My benefits cover the cost but they want more! The monetary greed that this group practices is reprehensible at best and a plain old money grab at worst. I strongly recommend using another radiology practice and avoid this place at all costs. Taking financial advantage of people who are in pain and desperate to get results as to their possible health issue is completely, in my opinion, unethical, morally wrong and plain greedy. Avoid this business.

I scheduled a knee MRI at ImageCare Brems because I wasn't able to get on the schedule at Hunterdon…read moreHealth for over two weeks. When I told my doctor about the trouble I had scheduling an MRI, she recommended this facility. I took her advice, called ImageCare Brems, and had an appointment in just 4 days. The office is quite small, calm, quiet, unhurried, with a very personal approach. The receptionist was very welcoming and offered her help while I was completing paperwork on their iPad (I didn't need it, but the offer was appreciated). The MRI tech was also very pleasant and efficient. The suite itself is decorated in beautiful scenic murals, very unlike the mostly sterile-appearing environment found in the hospital radiology suite. I was in and out of the facility within 45 minutes, receiving exceptional care during that time period. I was 100% satisfied with this experience and plan to seek all my radiologic needs at ImageCare Brems going forward.

The ImageCare center in Newton, NJ is actually pretty good, however their billing prctice leaves a…read morelot to be desired. Do not use their "Pay by phone" system. My bill was $162.16, however unbeknownst to me, they charge extra if you use a credit card. The charge to my card was $167.02. Now that may not seem like much, $4.86, but when you are elderly and living onna fixed income, that's $5 out of my pocket. BTW, there is NO MENTION on the extra charge on the bill. If I had known, I would have mailed a check and only cost me an additional $0.82

Beware of both unprofessional and rude staff. 8:30 AM weekday - Two women were sitting alone at…read morewindow as line formed behind me. No eye contact, and when approached, the blonde pictured looked up suddenly, rolled her eyes and said not "hello, how are you ?" But rudely "you need to go to the other window." I looked at her in astonishment, not so much that she could not do the intake, but her harried, unfriendly, disposition in a medical facility front office. The brunette was dressed in a sweatshirt, (yes a sweatshirt) and the woman previous to me had to tell her to "be more professional" when she was handed a blank form to sign with no explanation why. "Sign this" This was my experience at Atlantic Healthcare imaging in Bridgewater. Maybe someone in charge at this mega-conglomerate healthcare facility will notice and try and fix their errant employees, but probably not. #healthcareUSA2026

I had xrays taken 8 days ago and when I called to find out why I haven't gotten the results I was…read moreinformed that they have no one to read them on site and that they are sent out someplace else. EIGHT days and no one has read them?! That is absolutely ludicrous and totally unacceptable. Stay away from this awful place. How irresponsible and unprofessional! Yikes.

BAIT and SWITCH Called MRI place in my network, they talked…read moreme into going to their 'nicer one in EB'. Over the phone gave me an up-front total price of $350 for the service I needed, because "using your insurance - the deductible would be so much higher'. Asked twice if that was the full price. Day of, they showed up 20 minutes late, took my payment, asked for ID and insurance. Assured me that they weren't billing the insurance, just needed it for records. Guess what I received a week later - a denial of claim as out of network and a bill for $2200+. They ran my insurance and now expect me to pay them over $2200. Don't fall for the "it's one price and so much cheaper than your deductible' scam. On top of that the report sent to my Dr said that I had no gallbladder. I most certainly do. So their results are as questionable as their manner of doing business.

Had the best experience Ever! They where able to accommodate me the same day. Orfelina was my…read moretechnician and she was very professional. I will be returning and recommending family and Friends!

A very clean and efficient Radiology Center. Both the front desk staff and the radiologic…read moretechnologist were kind, friendly and highly professional. I highly recommend this Center.

Amazing people here! Especially Victor and Jessica. They all are kind and knowledgeable and caring…read moreto my needs and all my questions.

They have been my cardiologists for over 20 years. Always…read morehappy with service frm the doctors and staff. Dr. Chawla is my current cadiologist and he is an excellent physician.

The quality of care is adequate to need, and the PA's are excellent, but getting an appointment…read morewith the cardiologist is almost impossible. I have always had to schedule months in advance. In the most recent case, I had to have emergency surgery the week before and needed a surgical follow-up at the same time as my scheduled cardio appointment. I was told that the next available time was in +3 months. This after waiting more than 3 months for the visit I needed to reschedule. Clearly they are not too concerned about patient well being if the practice is willing to defer patient care that extent. I previously had excellent cardiologists in Morristown and Doylestown, and was always able to be seen as needed in under 3 weeks. Dr Parikh is good enough when you can see him, but this level of service, for such a vital health function, is unacceptable. I would strongly recommend looking elsewhere to ensure timely service.