Professional staff that makes you feel comfortable and safe. This office does a very good job at…read morekeeping on schedule and moving along the patients in a respectful way. I appreciated how the billing and procedure was explained to me prior to signing and forms. The staff also did a good job at calling ahead to prepare you for the routine of your procedure. I would recommend this office.

I really liked AR the first time I went last year. They consolidated my discs of previous MRI and…read morewere very pleasant. The tech staff are great. But if you have a choice, maybe don't choose associated radiology also called university radiology, you may wait an hour even if you're early for your appt.

Excellent doctor in Dr. Imegwu. Gives you as much time as you need to discuss your questions and…read moreconcerns. Good initial care and follow up after surgery.

This place is ancient. The waiting room has people waiting in very close quarters. They were 2…read morehours late to be brought back to have the procedure. The space is too small to accommodate so many patients. Recovery area is too close side by side to other people. Second star is for the nice people that work there. I won't be back here for another procedure ever again. Avoid it.

My review is based on my experience of getting a Mammo, ultrasound and bone density screening here…read more I was encouraged to come here by Amanda's excellent review, so please read that. I've had many mammograms in my life with in different places, and this was my first time at this location. From now on this is where I will choose to go. Everyone here was friendly and welcoming from the minute I walked in the door and I was greeted in the lobby. The space is also beautiful, safe, clean and quiet. I was the first patient of the day and there was no waiting. Everything was much more quick and smooth than I expected, and than I had experienced it any other place. As I was here, the word that came to mind is "peaceful" which is not what I was expecting to feel while getting a bunch of routine tests done. Special thank you to Julie and Sarah for making this experience so comfortable and easy.

GRWM to get my first mammogram!…read more I'm mad old - knocking on 45 and haven't had one yet. That's what medical racism and fatphobia do tho. However it was a PSA from Ananda Lewis to Black women and then my bestie who reminded me that the world is trying to kill Black women - why make it easy for them - that finally nudged me in the right direction. What I LOVED about this experience: -Steeplechase allows patients to schedule appointments without a doctor's prescription. Regular screening mammograms do not require a *referral* but many places do require a script. I went to the equivalent of a big box imaging center 2 days ago but needed a script and didn't have one. But check it - finances and time are a barrier. It's ridiculous to have patients pay to be seen by a doctor just to get a piece of paper to come get the mammogram and I wasn't doing it. In the Steeplechase model, I can make my own appt without the script and it will be up to me to send the imaging results to my doctor to have them reviewed. I'm OK with that. -It's attached to the hospital. In my experience equipment and extras like clothing, routine devices, etc. are more modern and inclusive at hospitals. -Related to the point above, bench style seating and a variety of gown sizes. -Calming, soothing environment. I'm sure there are people here getting the worst news of their lives. And others like me just trying to be a fully functioning adult. Whatever the case, it was nice to step into a quiet, clean space free from the pressures of the outside world. -Everyone was really nice - from the people working the visitor station downstairs, to the reception area inside and the medical provider who walked me through each step of the imaging. -It was pain free. I've heard these tests are awful but me and my melons were chill and handled with care. -Free parking Can I admit something? I've stayed away from this hospital since the Cullen case 2 decades ago. However, I'm glad I got over that and came here for this procedure. Not having one done has weighed on me for the better part of 5 years. Fingers crossed for the results. In the meantime, if you need one and especially if you are a woman of color and/or have a bigger body, come here! You will be treated with dignity and respect.

This review is mainly for customer service by phone, not for staff in Hackettstown or radiologists…read more They are now part of the Medical Group of NJ and called ImageCare at Hackettstown. Every time I call, whether it's to return a call from the woman who confirms appts, I think her name was Pam? Or to reschedule or schedule its a very long wait on the phone - today, I've tried 3 times and had to hang up - waited 15 minutes with no one picking up. Yes, that's bad - when there are phone services that will call you back when they are free. Do people spend all day trying to reach someone? How can you get back to the staff when you can't get through? Second is, they have farmed out most of their phone support to India. Difficult to understand them and then they will sometimes give you incorrect prep information or put you hold because THEY have to call the direct office to get the info! That's really bad as well - most times you have questions about preparation for a test and need correct info which can only come from experienced staff that works at the office! I know RAH/ImageCare is growing, but then spend the money on support here in the US!

Was sent there for a Workmans Comp claim MRI and they charged my insurance $600 also. Trying to…read moreworkout the double charge now. I never even offered my insurance card. Seems like you need to check their billing/double billing.