what a joke! " Just walk in, no appointment necessary" So…read morefar couldn't get an xray M, T, W and R this week . No technician . Ridiculous.

Extremely inefficient. Held onto my script for 3 days before contacting my insurance for approval…read more They waited till two days before my appt to get authorization from my insurance and then cancelled my appt because of course the approval doesn't happen that fast.

The technician for my head MRI w & w/o contrast was horrible. I chose this facility for the 'open…read moreair' MRI. It was horrible. She kept yelling 'stop moving', from her room..... She was unneccesarily harse. She made no attempts to make me more comfortable. I know the movement was from my breathing. They wrote on the report that she kept reminding me not to move. Also that the images were less than desired due to my claustrophobia. I was not claustrophobic, or nervous at the start...........I recently had a cardiac MRI, at St Luke's in a closed MRI, & it was a much much better experience. The technician took the time to make me feel better. I asked her about the breathing & movement. She said she would let me know when to take a deep breathe, hold it, & then release it. It was a a series of these & she got perfect pictures. Shame on the technician at Allentown Dx Imaging! Also, the report was limited, & I feel did not detect as accurate result.

The care here is exceptional. Everyone comes out smiling,…read moreand pleased. As was I after my bone density test and my MRI due to a skiing accident in 2011.Since moving to Allentown, they are our no wait Quality procedures.

I brought a friend here for testing. There were several people in the waiting area visabilty upset…read morefor various reasons. Soon we understood the frustration as we too experienced issues with wait times and mixed messages from the front staff along with a lack of professionalism. I would not return here for imaging. If you are capitated to this facility I'd pick a different location to try. There are two others not far.

Since RAI was bought out by Princeton Radiology, the time to have test results available has…read moreincreased DRAMATICALLY. What used to take 24 hours, now takes 4 days. That's 4 WORKING days, so if there's a weekend involved, tough luck! Nice people, and I suppose they do the job well, but the extended time to receive results is intolerable. Two big THUMBS DOWN for Princeton Radiology!

I had 2 MRIs and an ultrasound done all in one appointment. The entire experience took about an…read morehour. The two technicians who performed both MRIs were cordial, attentive to my needs, courteous and went overboard to make me comfortable during the tests. The lady who performed the ultrasound was courteous, attentive, cordial, friendly and very gentle. I almost didn't feel her performing the ultrasound. Overall experience - reassuring, comfortable and calming. Would do it again anytime, if I could be assured of having the same 3 technicians performing the procedures! Even the girl at the front desk was so reassuring and helpful.

After using this business before for a MRI, I was told that there would be a "prepayment " even…read morethough I had excellent insurance coverage. I paid their upfront fee and was later reimbursed some of my money back as it was an over payment according to them. I recently tried again to schedule another MRI appointment and was told there would be a $300.00 prepayment. Really? My benefits cover the cost but they want more! The monetary greed that this group practices is reprehensible at best and a plain old money grab at worst. I strongly recommend using another radiology practice and avoid this place at all costs. Taking financial advantage of people who are in pain and desperate to get results as to their possible health issue is completely, in my opinion, unethical, morally wrong and plain greedy. Avoid this business.

I used them for image care during this past winter and had a positive experience . I would. prefer…read moreto use them now , as I feel there are better doctors in my home area near Morristown, however we are at the southern Jersey shore for the summer-at least 2hrs away . After summer I will use ImageCare at Morristown if any further imaging is needed. Thank You!

Urgently needed an MRI ASAP. Atlantic Health, Newton and Hackettstown, had no availability for nine…read moredays. Lehigh Valley left me on hold for 40 minutes, never got through to a human being. Called Image Care, got through to human being in one minute, scheduled the MRI for the next day. Processing at Image Care Morristown was quick, efficient, as was the MRI itself. CD was ready in five minutes. Everyone was ultra professional, extremely pleased. Will schedule any future MRI with Image Care.

MRI went well with them. Appointment is hard to get with attendants who claim they can't find the…read moreorders.

The Receptionist was very polite and quickly got me signed in. The Radiologist was efficient and…read moredidn't waste my time. The whole X-ray process took about 20-30 minutes. She even had the disc ready for me in under 5 minutes. I am very impressed.

This review is mainly for customer service by phone, not for staff in Hackettstown or radiologists…read more They are now part of the Medical Group of NJ and called ImageCare at Hackettstown. Every time I call, whether it's to return a call from the woman who confirms appts, I think her name was Pam? Or to reschedule or schedule its a very long wait on the phone - today, I've tried 3 times and had to hang up - waited 15 minutes with no one picking up. Yes, that's bad - when there are phone services that will call you back when they are free. Do people spend all day trying to reach someone? How can you get back to the staff when you can't get through? Second is, they have farmed out most of their phone support to India. Difficult to understand them and then they will sometimes give you incorrect prep information or put you hold because THEY have to call the direct office to get the info! That's really bad as well - most times you have questions about preparation for a test and need correct info which can only come from experienced staff that works at the office! I know RAH/ImageCare is growing, but then spend the money on support here in the US!

Was sent there for a Workmans Comp claim MRI and they charged my insurance $600 also. Trying to…read moreworkout the double charge now. I never even offered my insurance card. Seems like you need to check their billing/double billing.

I have never gotten such fast x-rays, ultrasounds, and MRIs. You can actually book them on the…read morephone when you walk in. You're seen within 10 minutes. The ultrasound techs are super friendly. I have to go for kidney stones on a regular basis. Just a real cheerful staff back there!

Easy to get to, ample parking including accessible without steps. Clean office, courteous staff and…read moreinformative staff. The only reason I did not give 5 stars was because the wait for a bit long between tests.

I was met at the front desk with a smile n simple check-in process. The process I experienced was…read moreexplained clearly by the physician assistant (thank you Charlene!) and facilitated quickly by the Doctor and PA. Thank you team at Hillsborough Radiolog.

Out of all the places to get imaging, I choose Hillsborough Radiology over and over. I have a…read moremedical background, so I notice great care. The staff always introduces themselves. That is the first thing which should be done in any medical practice. They remain onetime with the schedule. They explain the test and put the patient at ease. Everyone is always friendly, professional, and helpful. The reports are done promptly. I appreciate the patient portal to be able to print out reports. Sometimes other offices can't find them, even though Hillsborough Radiology has sent them, so I have my results in hand! JPB

I've been going to Red Bank Radiologists for the past 25 years or so. I have never had a bad…read moreexperience. The office is extremely clean and the staff is courteous and experienced. I feel that I am in very good hands and the communication is there. They usually don't let me leave until they have reviewed my mammogram so that I could feel peace of mind. They also send a written report to me and my doctor on a timely basis. I find that the equipment is totally up-to-date and I can depend on its accuracy.