The sheets and comforter were very stained and didn't look clean. Very skimpy on soap, shampoo,…read moreetc. I asked them to come in and have my room done for the day and asked them to stock it with toilet paper etc as well. All they did was make the beds. They advertise "daily housekeeping" and definitely didnt honor that. We gave an entire week of business and they wouldn't even give me a late check out on our last morning.

I have family in Owosso so I stay at this hotel quite a bit. I've always been happy but after this…read morelast time, unfortunately I won't be back. I checked into my room and got in bed. Here's the picture of my sheet. Huge blood stain! Their response was they'll come up and change the bed. I just had them put me on another room. Not sure what happened but obviously management needs to upgrade.

We stayed in the Spring Meadow suite for a one night get away and it was the best experience ever…read more Al and Paul were exceptional hosts and even Yogi (the dog) was super friendly. The room was clean and comfortable. The breakfast was delicious and cooked fresh. Al even showed us around a bit before we left. We will definitely be back to stay again.

Went for my husband's Birthday. Had a wonderful stay, in the Great Lakes Suite. Breakfast was…read moredelicious, and Al was a wonderful host. We will definitely be back in the future.

The rooms are clean and comfortable. Staff members are very hospitable. Our family loves the…read morewaterslides and wave pools. Our favorite getaway!!

Pretty standard indoor water park & attached hotel establishment. Very much so affordable. Although…read moreI visited during spring break there was an abundance of Christmas decor on the grounds. Place represented a winter wonderland. Lots of hot tub in addition to thrill slides. Kids area was on the warmer side but the walk of food & drink areas was freezing. Pizza was decent but all other food was terrible. Water pressure in the shower could use some toc as well.

It was a very nice and tidy place, cozy, and quiet. Upon booking via phone, however, it wasn't…read morementioned that you must have a credit card to book, not debit. My daughter and I were in town for a softball tournament and drove 2 1/2 hours. I am an upfront and honest person, and didn't even know about this policy until check in when I saw the sign and mentioned it to the woman checking us in. She became very rude and exasperated, and swore up and down how she's the one who books the reservation and KNOWS she said it. I advised her that I in turn am the person that she spoke with, and this wasn't mentioned, which is why I pointed the sign out. We went back and forth for a bit until I told her that I have no problem going into town and getting cash out via atm with my debit card, as all the other places were now booked (because trust me, I started to call after how absolutely rude she was to me and my 12 year old). She relented. Overall the room and the facility was nice, but your absolutely rude attitude is why I'll never stay there again. It's not my fault you dropped the ball, and that I was upfront with you when I read your policy!!!

We were just in Durand, MI for a wedding. The nearby hotels were all booked up so we made a…read morereservation at the Sunset Motel. We were more than pleased with the experience! It was very clean and spacious! The beds were comfortable and clean. The bathroom had a great shower. The staff we encountered were very friendly too. We would definitely stay again if we ever came back to Durand and would definitely recommend this location to any friend!

This is just the nicest motel you could ever find. Quaint, charming, comfortable-a true gem!! I've…read morestayed there a couple of times and have never been anything but delighted. The rooms are all unique. Comfy beds, clean linens, a coffee maker and some snacks in each room. Right on US27 in St. John's, it's a stone's throw from the best cider mill in Michigan, Uncle John's. There's a long covered porch with various chairs for sitting around outside chatting and enjoying. The lady that runs it is just as friendly as can be. The last time I stayed there-2 weeks ago- I found a goodie bag with fruit and pastries outside my door in the morning. What a lovely surprise that was!!! I wish I had taken pics of everything but that's not really a problem because I will be back there real soon and I'll do it then. Don't miss out on this extraordinary lodging experience!!!

From the owner: "Great old fashioned motel with excellent service and nice clean rooms." Whether you are looking to…read moreescape from the busy city life with your family or need a cozy room to stay at while on a business trip, St Johns Motel is located only 20 miles from the State Capital but far enough into the country to help you unwind and enjoy the beauty of nature. Enjoy the sound of birds chirping and the smell of flowers blooming in the spring when you stay at St Johns Motel. Our comfortable country suites are big enough for just you on your business trip or can fit a family of 6 on your summer vacation in one of our units that holds 2 to 3 beds. 10 units available definitely a home feeling. Enjoy the vintage charm that one of our suites can bring with a complimentary basket of coffee, tea, cookies and other snacks available daily. Relax after a busy day in one of our clean whirlpool suites. You will enjoy the privacy of your own whirlpool made for more than just you. Want to stay in during your visit? We are happy to offer cable TV including HBO for your convenience. If you are looking to truly get the full country escape during your stay our yards are full of rabbits, birds, full blooming plants in the spring and summer and beautiful mature trees. All of our rooms are non-smoking due to Michigan state laws but we do have an outdoor seating area and a designated smoking area for your convenience. Revitalize your mind with the clean country air when you choose to stay at St Johns Motel...

Hear ye, hear ye! Gather 'round, good people, and lend me thine ears! On the eve of Christmas, in…read morethe fair town of Durand, Michigan, my two eldest children and I sought refuge as we visited kin in the nearby hamlet of Swartz Creek. Lo and behold, the prices of lodgings were most outrageous, until I chanced upon the Quality Inn's own website. There, I made direct contact and was bestowed a most wondrous price. Though I harbored doubts, for the price seemed too good to be true, upon our arrival, we found the chambers to be most sufficient and clean, exceeding our expectations. Verily, the price was so favorable that I secured a room for myself with a grand king-sized bed, and another room with two queen-sized beds for my dear children. We reveled in our stay, enjoying a splendid night's rest, and on the morrow, we embarked upon our Christmas celebrations with family. All turned out most splendidly, and in the years to come, I do intend to repeat this cherished tradition. Huzzah to the Quality Inn of Durand for their exceptional service and hospitality!

Drive past this nightmare! Dirty, filthy bathrooms, the toilets overflowed. The water in the…read moreshower backed up in the tub. The air conditioner was hit or miss. There is no elevator, the pool is out of commission, and the smoke detectors were all flashing red, indicating that the batteries have not been changed in possibly years. The doors were filthy, scratched up, and marred with putty. Breakfast consists of sliced bread, English muffins, yogurt, waffles, and stale cereal. My family and I occupied several rooms. The hotel was the closest to the venue my family was attending. The Quality Inn franchise needs to inspect this property, as well as the local fire dept. I didn't even bring up the creepy guy who was always sitting at the computer in the lobby.

I love the English Inn and the biggest reason is that it is unique, quiet, and very scenic. Several…read moreof my children were married there and we were fortunate to rent the entire Inn to host the wedding couple, family and friends. When I need a sabbatical to write, this is where I go. It is my very safe place where everything is delicious and pleasant and evenings on the little porches with a glass of bourbon are the best for evening meditations. However, when recently I called to make a reservation, Joann kept telling me over and over again that every room was the same. When I tried to reply that I didn't feel that way as the decor, the view, the sound, being handicappable, etc. made each cottage unique. She consistently interrupted me to tell me all the rooms were the same even though I mentioned I had been there several times and have seen that they are not, delightful in their own way but she was not to be dissuaded. She couldn't tell me what the two rooms available even looked like. It's a shame that such a beautiful place has this kind of representation of its rooms and grounds when calling to book a room for a period of time. If I wanted a room that looked the same as all the others I could have called a chain hotel company at a considerably lower price point. Please don't sell this place short. The food is fabulous (I believe I have tried everything on the menu), the martinis are fabulous, the service was friendly, professional and yes, fabulous. Despite the attitude, I look forward to my next visit. I'm giving this a five star based on all my prior experiences NOT on the latest conversation when I booked my most recent stay. That was less than 1.

I just went there for our annual Sorority Christmas Dinner Party. The Holiday decor was very…read moreBeautiful. The Room that they put us 8 in again was sweet.., but they didn't light the Fireplace this Year & the Dinner table was set with a stark white Linen tablecloth - with nothing Festive on our table ... just flatware & napkin & water glasses. We all entertain a lot & noticed they didn't bother to make our table look inviting or Festive. The Staff is polite & friendly. However sadly... for the last 4 years I've not been served a decently cooked meal there. I tried their Duck this time hoping it would be good. It was not good. They served it with about 3 bites of some kinda veggie & a wee few bites of potato & what they called a serving of their Duck - which comprised of 2 tiny pieces. One inedible piece was the "dried up end" of what looked like part of the wing & the other piece was a very small 4x2 inch slice of Duck - which when cut was 3 small bites. Really? It was also the worst Dinner ever. I've tried a couple other items in their Menu & the 1 piece of my Chicken Breast Dinner was so dry I couldn't cut it - so I ate the sparsely served potatoes & dinner roll & side salad. Another time I ordered a medium cooked Prime Rib & was served a medium "bloody" rare - she took it back to the kitchen & they microwaved it. After everyone else was done eating - it was then served to me barely warm & it was an unappetizing grey colored - rubber piece of meat that also was so tough even the Waitress couldn't cut it. So I sent it back. Again... I had no Dinner - just a cup of French Onion soup & dinner roll & side salad... they still charged me for the Dinner even though I was not served any Prime Rib- weird. They are still being cheap & not placing a bread basket on the table - there's usually at least 8 of us & other years we've had 10 or 12 attend our Holiday Dinner. A Waitstaff person walks around the table & places 1 small dinner roll on each of our plates. We've all ordered Cocktails & always have had a long wait for our Dinners to be served - so a nicely filled Bread Basket or tray of complimentary relishes - would be nice while we enjoy our drinks & visit. It wouldn't be that expensive to offer considering the meals are over-priced. The Desserts were ordered by all of us & were tasty but very tiny servings for the price. The bathrooms were clean this year so that was nice. I really do wish the food was better cooked & had more substance because it looks like we're going to be there next Year... as traditionally the majority of the Sorority Chapter chooses to go there for the ambiance - which is lovely. The pretty Bar area downstairs is cozy but small & I heard the Bar food in there is good. The English Inn is sadly still NOT handicapped accessible & the food is usually not hot as they have to walk down a flight & a half of stairs to get to the room we're dining in downstairs . An Elevator would be a perfect addition & such a nice Amenity for the Guests to have to use while staying & dining at the English Inn.

I came to Michigan unexpectedly due to a family emergency. I arrived late at the hotel, past…read more9:30pm, and had hoped to just get to my room and go to sleep. The first room I was given had hairs everywhere on the sheets, dirt smudges on the covers, and disgusting skin flakes everywhere. The second room I was moved to had hairs everywhere and little spiders in the sheets (see attached picture for one of the spiders I saw). I went down to the front desk and asked if house cleaning could change the sheets, or if I could be moved to another clean room. The front desk lady told me they had no house cleaning on staff at that time, and that she did not want to go up to the rooms and make sure the next one I got was clean. She then recommended I go somewhere else to spend the night. Management has refused to provide a refund, even though I did not spend the night and was essentially told to go somewhere else by their own staff. I will be disputing the charge but wanted to warn people of the service they may receive while they are here. I had an absolutely awful experience, am still trying to get my money back, and will never visit this location again.

I made a reservation on November 12 at 10 AM. I'm from out of town and didn't know the location…read more When I drove to the hotel, it wasn't what I expected so I called the front desk and asked if I could cancel my reservation without a charge. I was told it's fine to cancel. Don't worry about it. Cancel my reservation at 12 o'clock. Now on January 29 I receive a charge on my credit card for my room stay and late cancellation. Called the hotel and the representative I spoke to was very nice. She said that she was given orders to tell everyone that's company policy and no cancellations are allowed before 24 hours.

If I could give it negative stars I would. Was awakened at 1:45 am to ambulance, fire trucks and…read morepolice because the front desk person overdosed and needed narcan! Stay away!!!!! Horrific experience! No! No!No! I would rather sleep in my car!!!!

I would HIGHLY recommend Olde Mill Inn to anyone who is stopping in the area. The rooms are very…read moreclean, the rooms next to me were quiet, the location is nice, and the service is incredible!!

This hotel had the most horrendous smell...old smoke, pet, b.o. The windows don't open so no…read moreventilation. We had to go to the nearest Family dollar and buy baking soda and lysol oder elimator. It was the only motel in the town my child lives in for 20 miles. The wash cloths were grossly stained (we bought new of them too). They do not keep the refrigerator plugged in so it will not be cold when you get there and neither the air/heater on. If you are gone from your room for more than an hr they will come in and turn off the heater/cooler. We came back to a freezing room at the end of the day. I would steer clear of this motel, a 20 min. drive to anywhere else would be better and what we will do next time. Don't let the outside deceive you, it's the only thing that looks updated and kept up.

Great Inn. Clean, comfortable, cozy and great location!…read more Staff welcoming and kind. Rooms decorated with home like atmosphere and very clean. Will stay here often. Highly recommend! Just off 69 hwy and close to convenience store and fast food. Diner and Sports Bar all walking distance. One of those jewels you're glad you found!