Responsive to a request for a quote. Able to work with other mechanic shops to get comprehensive…read morework done.

My grandson's 2001 Ford Taurus broke down off I-95 at Yemassee. AAA towed it to Coastal…read moreTransmission late on Good Friday night, and we drove down and took grandson and girlfriend back to our Aiken home. The Coastal owner was there on Saturday (though they are closed) and contacted my son-in-law to discuss repairs. Their crew put grandson's car to the head of the list and worked diligently all week to get parts and fix 20 years worth of troubles. Finally ready to go, and we drove back on Saturday, 4/23/22, to drop them off in Beaufort - and they continued home to Pittsburgh. Cannot say enough good things about Mike and his crew, who really came through to get grandson's car back on the road, in good condition. They kept everyone informed of progress, made the repairs in record time, and (in my opinion) charged a fair price. Thanks Mike!

My mother-in-law thought she had a transmission problem and stopped in here to get it checked out…read more She was by herself. I don't know any of the names but the guys there checked it out only to discover one of the battery cable posts was corroded. They spent an hour diagnosing everything and cleaning the battery post and sent her on her way... Didn't charge her a dime. I appreciate you guys taking care of her. Thank You

My Ford F150 with 113K miles was bucking around 50-60 MPH and I dreaded the thought of a new trans…read morefor 7K. I booked the appointment as they had great reviews and the owner told me on the phone it cold be something other than the trans. He ran a scan and road test and sure enough he was right. Misfire on 3rd cylinder which is probably a fouled plug or something small. $125.00 for the test was the best money I've ever spent. Honest and friendly family company who I will definitely go back to when the time comes.

I have used David's for over 15 years with no problem . His prices are normally 50%, less than…read moreother quotes I received. I have only had to have one item reworked after his repair, he fixed for no charge. He is also a great communicator.

This shop is amazing! I am from out of town and my vehicle started giving me issues. Mr. David was…read moreable to look at my car and quickly inform me of what was wrong. He took amazing care of my car and had a wonderful turn around time. I wish I had a shop like his where I live.

I was driving north on 17 when the front left corner of my car started this loud scraping sound. I…read morestopped twice, couldn't see anything. It drove normally, no lights blinking on dash, just making a loud scraping noise. I pulled into RHT. Chad immediately saw something hanging down near front left tire. "That's your problem, this has broken apart." He bent down, saw how to repair it. "We can zip tie it through this hole and it'll be fine." Which he did. "You can buy another if you want, but this should work." I asked to pay. He said, "No charge, we primarily focus on transmissions, but like to help out when we can." Super nice, wish they did everything my car needs.

I would like to recommend this shop for ANY and ALL your transmission needs. On Monday April 1st…read moremy teenage daughter & I had driven 400 miles pulling a single axel trailer with bikes, surf boards and luggage, in route to Florida. For a visit to family for spring break. My Jeep Tranny gave out. ~ April Fools ~ NOT We got a tow to this shop, found the damage was Sevier & we were basically stranded with out a life line. The owner/manager John literally came to our rescue! Words can not describe the appreciation we feel toward this man! His professionalism, southern hospitality as well as compassion, kind words with some added humor he extended to us, assuring us the problem is not without solution. Reassuring me it could be replaced and his willingness to go above and beyond what a customer would typically encounter, was mind blowing!!! This was nothing less than the BEST experience I have ever encountered. I have worked with many mechanics over the decades. Most are not really concerned about ones situation or the safety and well being of the customer. However, John was compassionate and enabled us to continue on our journey. We were treated like family, I felt like God dropped me on this driveway. Through what felt like a nervous break down, because I did not have many options. I was just under 300 miles from our destination & 400 miles from home. Stuck in the middle. We left Jeep with him & continued on the ujourney to FL. John met us on a Sunday afternoon, April 7, 2019 even though this was his day off. He extended even more curtesy, so we had more time spent with family & help my daughter enjoy her last spring break trip before leaving for college in the The transmission runs perfectly, the quality of workmanship as well as Johns insistence to help was unbelievable! We drove home 400 miles towing that trailer through the NC & TN mountains without any distress. The Jeep is running great, you can truly trust this man to take care of you, with excellent workmanship and your mind honesty. My heart felt gratitude to you, we owe you, you are our hero,? for real! B

Took my vehicle in for a transmission leak on a Friday morning, only to find out they are closed on…read moreFridays. Left 2 messages which were never returned. Finally got in touch with them on Monday morning. I was told that it would be a few days before they could look at it because they were backed up & short-handed. I called back a few days later, to get the same response. As I needed the vehicle, I had to have it towed to a different place to have it fixed.

Jim, Kurt Lenny and anyone else that had a hand in fixing the front end of my Orange 08 Dakota…read more... thank you all! They stood behind the work and got me back on the road. Highly recommend. I'll be back. Mike O

Very friendly staff and was honest about what I needed and didn't need. They took great care of my…read morecar. Will be the only car shop I use for now on. Highly recommend!!!

2 words to describe Jesse. a gem and a blessing. other shops wanted to charge me $3,000. for what…read moreJesse did for under $1,000.

This past weekend I needed a battery jump. Billy's Imports showed up for me for roadside with AAA…read more "Darren" was the technician. Do NOT let him touch your car, and do not leave it out of your sight there while he is working there. I have a 2001 Toyota RAV4. I did roadside for a battery jump. Should be no big deal. My girl scout troop went over this in high school, changing tires, jumping batteries. Basic stuff. Darren with Billy's Imports showed up. He took one look at the plastic cover over the battery, and said "We don't deal with all that now." referring to the plastic cover over the battery that keeps rain off. I said I would take it off, let me get my pin puller (it attaches with little plastic brad things; "trim panel push retainers" if you want to Google it). He said he was going to get a screwdriver. I was taking the plastic battery cover off, with my pin puller that I keep in a toolkit in my car. Darren came back from his truck with a big flat head screwdriver, came up behind me, reached the screwdriver under my arm, stuck the screwdriver under the big plastic battery cover (not under the edge of a pin), and went to pry using the edge of my hood as leverage and scratched the paint off from my hood. I got my hand on his screwdriver and pulled it away from my car, so the paint scratching stopped almost immediately. I showed him the paint scratches, and told him he shouldn't scratch the paint all up, because now it will rust. He told me, "A 2001 car, you've gotta be kidding me." Kept saying bad things about my car. I told him he needed to take some steps back and I will use the appropriate tool to take off the battery cover. I got 4 of the 6 plastic pins things off in not even 2 min, and he again reached under my arm pushed all in, bent the plastic cover back (plastic cover was fine and did not break from this), and put the connectors from his jumper thing on the battery. It was stressful for me starting the car, and the hood blocking my view of what he was doing and him touching my car when I couldn't watch him, because: 1) he showed up for a roadside job without basic tools, 2) he had been grabbing around me from behind while I was doing the prep (prep that I didn't know I had to do ahead of time because every single other roadside jump has taken the plastic battery cover off and I have had this same car since 2005), 3) he rammed a flathead screwdriver in where he shouldn't have and tried inappropriately prying against metal and scratched the paint up, and 4) he told me it didn't matter that he mistreated my car because it's a 2001 car so I shouldn't care. Did connect the red and black correctly, and not explode the battery right in my car. So there's that positive. I did call the number on the truck, and the owner, Pam, answered. She apologized, but also spent most of the phone call telling me it wasn't their job to take the plastic battery cover off for a jump start. She also seemed dismissive that the damage he did was small and just a few small scratches, but the reason that it's just a little damage is that I was there and saw it and I grabbed the screwdriver and pulled it away from my car. She was more dismissive than an apology, and was more interested in saying why taking the plastic cover off the battery is too much work for a jumpstart. Well, I took it off, and I didn't complain about that. I complained about him scratching the paint all up on my hood, which means it will rust. At least, you can get ahold of the owner. But, also, she never really apologized or seemed to take it seriously. I bought tough up paint at the auto parts store, and took the time to clean it and paint where Billy's Imports scratched my car up. So, hopefully that will hold up and not rust, and minimize the damage they did. They just do not respect an older vehicle. They are not upfront. They took a ticket from AAA that said the make, model, and year of the car. Could have declined the ticket. They messed up my car, then told me that they have a right to mess it up because "A 2001 car, you've gotta be kidding me." This specifically is Darren who did this. That was with me right there watching, and telling me to my face why they feel justified to mess up my car. How much worst would it be if I weren't right there watching? When you take a car for service, anywhere, you need to take a pic under the hood, of all 4 sides and the roof, of the interior, of the dashboard, of the trunk, of each wheel well. When you pick up your car, you have to look at the pic of each and compared to your phone, and look for anything amiss. Then drive in figure 8s in the parking lot, so if anything is wrong and a piece falls off, then that will be in the parking lot before you get on the highway. You have to do that everywhere you take your car, because some places will do a bad job. It is people like Darren at Billy's Imports that is why you have to do that.

Broke down on the side of the highway and they were so responsive and kind and helpful. By far my…read morebest roadside experience.