I have been taking my daughter to the doctor office since she was born but lately the attention and…read moreservice has lacked completely. Starting from the front desk person "Eli" needs extra training, she is just in her world gossiping while Checking patients in and not verifying things correctly. After checking in, the front desk told me everything was fine and to have a seat. Once we were called in, they checked my daughter's height, weight, vision, hearing, and blood pressure, then sent us to the room. When the doctor came in and I explained what the visit was for, she noticed they had me listed as self-pay -- even though I had uploaded my insurance card and provided all the insurance info. Turns out, they were trying to charge me as self-pay because they said they don't take my insurance, even though the provider is listed on my insurance card, in the insurance portal, and in the insurance directory. After about 30 minutes, someone named Eli came to tell me again that they don't accept it, and that both the office manager and billing manager were out. I was told the billing manager would call me when she returns (still waiting). Overall, I wasted over an hour for no reason -- this could've easily been avoided if they'd verified my insurance properly at check-in.

I've been waiting for a call back from a Dr. since monday, today is friday!…read moreManager is never available! Stuff is rude and clueless! Ive veen transfer all over the place to get a medicine for my son after 4 days I still dont have it! Claudia hanged up the phone on me I called back and I was left on hold for 10 min!

I took my grandson, and Doctor Olavarrieta was amazing with him. Very kind and patient. The office…read morewas clean, and the staff was very professional and attentive. They do not rush you through your appointment. Very hard to find this kind of personal care in Miami.

Love my son's doctors. Doesn't matter who you get, the level of care is immaculate. These doctors…read moreare very thorough with their visits, answer any questions, and provide great guidance. First time parent over here so it really eases my mind to know that I can trust them. Thank you.

We absolutely love Dr. Llanso and his entire team! From the moment we walk in, we are always…read moretreated with so much kindness, patience, and care. Dr. Llanso is wonderful with our daughter and always takes the time to listen to our concerns, answer our questions, and make sure we feel comfortable and reassured as parents. The entire staff is just as amazing--friendly, attentive, and always willing to help. It means so much to have a pediatrician's office where you genuinely feel like your child is cared for and not just another patient. We are so grateful for the wonderful care they continue to give our daughter and couldn't recommend them enough!

Best pediatricians in Miami by far! My two kids are well taking care of in Gables peds.read more

Absolutely unprofessional staff. Liena was rude, condescending, and spoke over me. She tried…read morejustifying violating HIPAA laws in front of other parents and families waiting. Absolutely would not recommend this office as a result. The providers are very nice, which makes it a shame.

Very disappointed with office staff today. We checked in online, confirmed our arrival online, came…read more30 minutes before our appointment time just to check my son's wight and blood pressure for his medication refill. One hour later still waiting to be see and all I am getting from the office lady that they are busy. All patients after us have been seen and we are still waiting.

I am so glad I found this office for my 2 month old. Dr. Moro was extremely patient, sweet,…read moreinformative and so caring with my daughter. She answered all my questions. My whole office experience, from the answering of the phones to the checking out was awesome. Smooth from beginning to end. I will 100% recommend this pediatrician if you want someone that truly cares and listens.

I'm sharing my experience because I left the office feeling very unsettled about how my…read moreone-year-old son's situation was handled. I brought my son to the office on 9/24 because I was concerned he had croup, which was confirmed by his doctor . I was told that if he was not doing better the following day, I should bring him back for an injection. The next day, he had been unable to keep his prescribed prednisolone down, and later that afternoon, after waking from his nap around 4:00 p.m., I became concerned about his symptoms again. Before calling the office, I specifically checked the office hours online because I wanted to make sure they were still open. The hours showed that the office was open until 5:00 p.m. I was not aware that they stopped accepting patients at 3:30 p.m., so I called at approximately 4:00 p.m. because I genuinely believed I still had time to bring my son in. When I called, I explained the situation and that he had not been able to keep his medication down. I understood that my sons doctor was not in the office that afternoon, and I was completely willing to speak with the doctor who was there. I would have been willing to wait just to speak with them and explain what was happening with my son. The front desk did give me the options of making an appointment for Monday or taking my son to urgent care. I understand that the office has policies regarding when they stop accepting patients, and I understand that they may not have been able to see him at that time. However, I was disappointed that I was not given the opportunity to speak with the doctor who was present. What was especially upsetting to me was that, instead of my one-year-old being evaluated by a doctor who was already in the office, I was directed to take him to urgent care. I ultimately followed that advice and took my one-year-old to urgent care, where we were there from approximately 5:30 p.m. until 9:30 p.m. As a mother, having to spend approximately four hours at urgent care with a sick one-year-old was extremely difficult. I understand that sometimes urgent care is necessary, but in this situation, I couldn't help but feel as though the responsibility for my son's care had simply been passed on to urgent care. It left me feeling like, once the office couldn't see him, it was no longer their problem. I am not saying that was the office's intention, but that is genuinely how the experience made me feel. There is also another concern I want to mention. In addition to prednisolone, my son was prescribed budesonide. When we went to urgent care, I was advised to follow up with his pediatrician regarding why budesonide had been prescribed for him and to discuss his treatment plan. The urgent-care provider specifically raised a question about the medication and told me to follow up with his pediatrician regarding whether albuterol was more appropriate for his croup symptoms. After this experience, I ultimately decided to change pediatricians. When I discussed my son's treatment with his new pediatrician, they also questioned why he had been prescribed budesonide. I am not a medical professional, so I am not claiming that the medication prescribed was wrong. I am simply sharing what I was told by the providers who subsequently evaluated my son and why this added to my concerns as a parent. I am not someone who takes my child to the doctor for every little illness. I called because I was genuinely worried about my son, especially since he had been diagnosed with croup and was unable to keep his medication down. I wasn't calling for no reason. I was calling because I felt he needed medical attention and I was looking for guidance. I also want to explain why I am taking the time to leave this review. As a mother, when I was looking for a pediatrician for my children, one of the first things I did was read through reviews from other parents. Those reviews helped me make decisions about who I felt comfortable trusting with my children's care. I hope that by sharing my experience, this review can also help another parent make an informed decision when choosing a pediatrician for their child. I truly believe that parents deserve to feel heard and supported when they call their child's doctor's office, especially when they are worried about their kid who is sick. This experience ultimately led me to make the decision to change pediatricians, and I hope the office takes my experience into consideration.

Excellent place. They're so attentive and great doctors and nurses. They also have a call center on…read morethe weekends if anything happens. Great service

Dr. Abreu has been phenomenal with our 1 month baby! My husband and I appreciate her so much as…read morefirst time parents. She has excellent bed side manners and speaks to us in a calm demeanor. For our initial appointment Dr. Abreu found something of concern from our baby. She did lab testing and emailed us that night to follow-up with good news. That hospitality and devotion is something you don't get at the doctor's office. Normally they will get back to you in a few days or forget. Dr. Abreu explains things to us in detail, she patiently listens to our concerns and questions, she makes you feel like family. Dr. Abreu is supportive of our dynamic when caring for our baby but offers her recommendations. She never rushes us during our appointments and is willing to look at photos we've taken of our baby for concerns or listen to any behavioral activity we weren't sure of. If you are in search of a pediatrician I 100% believe you will love Dr. Abreu. The office has always taken us on time for our appointment. Easy to schedule appointments in the office. Very friendly staff. They normally are busy so if you call you may be on hold for a bit. Valet is $4 in a covered garage next to Bocas Grill and Roads Pediatrician.

Amazing clinic, it's insanely cute. They have an extensive amount of labs and care that is done…read morehere. The quality is great and all the doctors are friendly and fantastic. All explain my child's issues very well. The front desk is very helpful and nice. The nurses are amazing and took my son's blood excellently. 100% recommend.

I highly recommend this place my kids have been seeing the Dr. Jorge Luaces for about 8-9 years…read more and he is the most amazing pediatrician doctor I have ever encounter (and with 3 kids trust me I've been around). Luaces is incredible and always remembers all my kids names and whenever I'm missing one he's always asking why didn't I bring them. Just to give you guys a little of back story I have a child with hearing loss problems and Luaces has helped me look for good ENT and he always remembers to ask what are the specialist working on him at the moment. The nurses are special too but the ones everyone pretty much deals with on a regular bases is Magnolia and Danay they are not as sharp with my kids names but it's ok they see ALOT of kids on a daily basis but they are always helping me as well.

Dr. Vargas is amazing and caring! Loves your babies and worries about them as much as you do. She…read moreloves her what she does and you can tell. Her knowledge of the health industry goes beyond and she really does her research! You're not going to regret taking your kids to her. I recommend 100%

I cannot believe she has such good reviews. She was very greedy & dishonest with me…read more On our first visit she told us we should take our baby in for MONTHLY well visits. Not only is this unnecessary, she is putting our healthy babies at risk of catching something from another sick child simply by sitting in the waiting room. (We waited THREE HOURS with a 6 month old). She obviously only wants to see babies frequently so she can bill our insurance while not caring that she's putting their health at risk. Anyway, during our first visit she touched my son's penis without wearing gloves and his uncircumcised tip was red for a few days afterwards which I was very upset about. I didn't want to go back after that but she has such good reviews I wanted to give her another chance. There are not many vax friendly pediatricians and she knows that and tries to take advantage of this fact. 2 months later we took my son for a sick visit. She demanded that we owed her a co pay for the well visit 2 months PRIOR (??) even though at the time she said we did not owe her anything. When I told her I don't have a co pay for well visits, she lied and said that she called the insurance company that day & they "changed their rules" and then also mumbled something about the insurance company not paying her enough. I don't know why that has anything to do me. I pay monthly for my coverage . That's not my problem if the insurance company is not paying you what you want. I reluctantly paid her (she's cash only btw, another red flag ) and told her I was going to call my insurance company to check. After my visit, I called my insurance company and they confirmed that I did NOT owe her a co pay and they even placed me on hold while they called her to let her know that she was wrong. The following day, I called Dr Vargas and asked her to please refund me and she said that she would mail me a check. Five weeks later and I still did not receive the check. My husband then called her to ask where the check was. She got very defensive and told him that she had to call the insurance company to make sure we did not owe her money (which was nonsense as I just said the insurance company already called her). She never had any intention on mailing me the check. My husband ended up stopping by her office to pick up the check and she told him to find a new pediatrician (which we already did). I guess she's mad that she was unable to take advantage of us. Do not settle for this doctor simply bc she's vax friendly. On facebook there is a group called Miami Crunchy Moms, and they will help you find a legitimate pediatrician who is.