Finally-a Marriott property that didn't make me (extra) cranky…read more Room was clean enough-I didn't feel skeeved just breathing, moving and existing, so that's a bonus. Only issues: no hand soap and the thermostat didn't work (literally wouldn't power on at all). Thankfully I carry enough supplies with me and always have extra soap. The thermostat didn't bother me since I like it cold and was able to crack the window open for some fresh cold air. Complimentary breakfast was decent; I would give this property another shot.

This Marriott economy brand hotel has been in Tuckahoe for six years. We checked into room 523 for…read morethree nights. Our immaculate room was comfortable, bathroom was large, bed was plush and it was dark & quiet. I was pleased our room was not carpeted. We have free Wi-Fi and breakfast during the week from 6:30 until 9 o'clock and weekends until 10 in the morning. Check in and out was easy and quick, there was a lot of free parking out front. A small gym had some free weights & cardio machines. There was an outdoor sitting area with a fire pit. Breakfast was dicey, it was very crowded we were moving through an obstacle course. Staff had difficulty replenishing coffee & breakfast items, fast enough. However, when time was up they quickly carted away all of the coffee & breakfast item's. Powdered eggs, sausage, oatmeal with toppings, cereals & toast were offered. The coffee was watery, and the quality of breakfast was disappointing. There weren't enough tables because there were people working on laptops while others were shoeless looking for tables to eat breakfast. Most left a mess on tables that we cleared.

We rented Knoll Shoal in Cornwall the end of May while we attended West Point graduation. Where to…read morestart as we have so many complaints. We originally rented this property on Airbnb but the owners called to say the property was triple booked in error as others had booked earlier so we should cancel our reservation which we did. Then they called back a few days later to say the others had backed out and the place was now available and therefore, we ended up booking from them directly. Big mistake. In addition to the cost per day they charged us an $850.00 cleaning fee which we are now unable to collect and we are unable to get any kind of a response from them after repeated calling and emailing. They've completely ghosted us! WE BELIEVE WE HAVE BEEN SCAMMED AS WE LEFT THE HOUSE JUST AS WE FOUND IT. This house is in terrible shape and was not clean. We had to keep our shoes on in the house as the floors were so dirty. We even questioned whether the sheets were clean as our daughter found a clothing tag in her bed down by her feet. Our daughter in law washed her sheets after the first night as she decided they were not clean - looked like blood on them. Our blankets and throws were matted and definitely were dirty. Also there was a sign in the kitchen telling us to not remove the sheets when we left. Much of the furniture on the main floor and outside was very worn. The lights flickered and many bulbs were burned out. The oven was so extremely dirty we debated whether to use it and took pictures. The cookie sheets were so terrible - my husband said he had better in his shop. The fire pit was completely burned through with a concrete bowl under it to catch the embers. The hot tub was repaired with duct tape and had an old piece of plywood as a cover. The pictures are deceiving. The upstairs where we slept seemed to be cleaner except for the bedding. The second day there was a man by the name of Mark who showed up at the back door and then proceeded to walk directly way into the kitchen saying he was the caretaker and also the owner. He basically told us we needed to get along with things that weren't up to par and to not turn the furnace up. We didn't know if he really was who he said he was or a crazy neighbor, so we called in and the lady who answered said "he shouldn't have been there and that she would tell him". We now believe this was his wife as we have dug around on the internet and it appears that HUDSON VALLEY LUXURY RESORTS is a family business (husband, wife and two sons) with many complaints against them. We do NOT recommend this home even though it could be fixed up to be a very unique place as it is very old and that's why we were interested in renting it.

Bait and Switch; Safety Issues; Non-responsive…read more In early November, our group stayed at one of their properties and found that the description and photographs were not accurate. We also reported safety issues directly to the listing agent and have still not received a response from the company. I would caution anyone who is considering renting from HVLR. I initially found the property and booked it through Air BnB. Hudson Valley Luxury Resorts then cancelled the listing and requested that I book directly through their website, offering a discount. I had no other option since they had cancelled on their end and there were no other properties available for our desired time and location. Since cancelling our stay, they have since re-listed the property on Air BnB, for which there are no reviews available. The listing described a 'unparalleled escape for those seeking luxury, privacy, and natural beauty' and 'historic property has been meticulously updated to offer the perfect blend of old-world charm and modern amenities.' Neither of these statements are accurate. Just before check-in, the host called us to let us know that the house was historic and had some quirks. This was the first indication that the property was not what was advertised. Over the four nights we stayed, we found the following issues: 1. Inaccessible first floor half bath due to missing doorknobs. 2. Three of the upstairs bathrooms did not have fully functional showers or hot water. In the first bathroom, the tub drain was clogged and the shower curtain was not big enough to enclose the tub. Additionally the faucet leaked from the handles when it was turned on. In the second bathroom, the shower head did not function at all. In the third bathroom, one sink did not have any hot-water. 3. None of the upstairs bedrooms had functioning wall switches and most of the wall sconces were missing lightbulbs. Two light fixtures had faulty wiring evidenced by the intermittent flickering of the lights. 4. One upstairs bedroom had a broken doorknob, which meant you had to leave the door cracked or else be locked in/out. 5. Multiple windows had visible gaps open to the outside and few radiators actually worked. We were told to keep the thermostat at 67 degrees the entire time, which made for a very uncomfortable stay. 6. Flaking paint and torn rugs created a hazard for the toddlers and kids in our group. This brings us to the safety concerns: There wasn't a single working smoke alarm or carbon monoxide detector in the house. We checked the existing devices and none of them responded to the test button or indicated they had power. The host told us we could use the fireplace as long as we kept it small (3 logs or fewer). With the flue open, a 2 log fire smoked out the entire first floor. It was only then we noticed the absence of any fire safety monitors. With two young children in the group, we immediately reported the issue to the host who said they "will check on that". I also reported these issues immediately to Ryan, the listing agent. I also tried the generic "info@hudsonvalleyluxuryresorts.com" email. After 72 hours we haven't received an acknowledgement. The icing on the cake was that my toddler found a used condom near the side door as we were checking out. Aside from the safety issues, I still would have been willing to rent if the listing was accurate and the price reflected a drafty, historic home with 3 of 7 usable showers, and hit-or-miss electricity.

Jocelyn & Kim are amazing! There was a problem with my reservation (was temporarily lost in the…read moresystem) but Kim found it & fixed it in minutes. And Jocelyn was extremely helpful, friendly, and funny. Every hotel would be lucky have someone like her working the front desk. I've stayed here 3 times and I'll definitely be back!

Jocelyn at the desk is amazing very professional very helpful she actually check to see if the room…read morewas ok that was very kind and nice....highly recommend the stay here everything is updated and current thanks Jocelyn.

I would leave 0 stars if I could and take it back. This place is nothing but ghetto. They charge…read moreManhattan prices so you can hear the cleaning ladies party and clean. The maintenance man threatened me when I was making a noise complaint. "Be careful and respect me" I've stayed here for over 5 days and I was given dirty rooms and nasty bathrooms. Every time you request a pillow, it's takes a year to get. The hotel is falling apart. I give it a year to stay open. Do yourself a favor and stay at a Hilton. You won't be near such low vibrations and sad people. Will be updating this. Being threaten by a man is a no no.

This place is a slum…read more Rooms smell like smoke People meet here for sex They offer condoms in the lobby They call it a hotel, but has motel characteristics Parking lot is small and cramped. Avoid!

Great rooms and always clean. Staff is very responsive. Everything you need within walking distance.read more

Everything went well with the hotel I loved everything about it I stayed there with my momread more

Well this was a first for us but the price wasn't bad $75 for the entire night lol yes they rent by…read morethe hour here! But the place looks amazing clean sheets floor swept clean upgraded bathroom and solid walls! (Meaning you know something is happening next door but can't hear it!). They have free WiFi and direct tv! We are impressed!

Didn't get to stay, there was no room. All the rooms were taken. It had a great atmosphere to be…read morehonest, wonderful scenery

Been a client for over a decade. Great service and the best prices around. Searched my last trip…read moreonline for days after I found the best I contacted Sun Express and they were able to beat my lowest price.

I used the travel experts at Sun Express Travel to book a travel package to Europe with my wife and…read morechildren. The trip was an experience of a life time. The price we paid was way less than any travel website we searched. The expertise and professionalism of the travel agent was amazing. He had all the answers and helped put together a vacation that has created memories for me and my family that will last a life time. We will be booking all our travel with Sun Express Travel and recommend them to everyone we know.

This place is nice! Clean rooms. I love the red rooms. Easy access and private. Great AC on a hot…read moresummers day.

Very seedy and needs to be updated. Crowed on Saturday nights.$40 for a short stay(3hrs)read more