The chicken tenders and homemade fries were a solid choice, and the portions were bigger than I…read moreexpected. The service was friendly, although our food took a bit longer to come out than expected during the busy dinner hours.

Love the crescent rolls. Amazing food and the "Pain Killer" drink really was delicious! Great…read moreservice...lunch time was quiet but delightful.

Sky was amazing! So chipper and helpful. Food was great definitely try the B.E.C.! Great community…read morelooks like everyone works great together!

This was my first time dining at this establishment. The hostess looked at myself and my party kind…read moreof off as we waited for a seat , not saying hello we will be with you in a moment nothing. Finally we were seated...I was noticing the hostess did acknowledge another party several times smiling and chatting as we waited for someone to notice we been just sitting there. We are non white and ugh this is Baytown, smh. Finally realized this might be the reason! I must say it's EXPENSIVE for cold/ bad food and Horrible SERVICE. We stood waiting for a table about 6 mins or so while the hostess was passing food to other patrons/ and chatting . Finally she the hostess attended in seating my self and three others. She was not polite looked at us pissed off and seemed agitated. I must add we were the only ones in line and it was not crowded. OK , so We were finally seated. It took 20 mins or so before our order was taken. We waited for 45 minutes for our food to be given, and it was cold, not even warm! I asked the hostess also waitresses helper , for an item, yes the one who seated us ... she rolled her eyes and sighed. Clear agitation/frustrated. I told our actual waitress that not only was the hostess not hospitable (RUDE) but our food was cold after the long wait they were supposed to be cooking it. It didn't arrive hot. She said we can reheat the food and the hostess is just overwhelmed. How do you take that out on the patrons... I am paying for my services, my food... and myself and my party are the ones who suffer the wrath.. So At this time as we'd been waiting a VERY long time...we ate the cold food...and accepted the fact we were just give the worst service. For $85 for crappie food and very poor service it is what it is. Just won't ever dine here again.

Great dining experience. I had the chicken fried steak and was very impressed. Good sides and great…read morestaff. I will definitely be returning.

So this place is "home cooking" style and they love the Aggies! HOWDY…read more We got there a few minutes before dinner opening. They have two times of opening and I highly recommend you check the operational hours. We were the first ones there, and don't think they liked that much. They were prepared to open in my opinion. Still setting stuff out and didn't offer their options that were in the buffet style service The seating is cafeteria style also. With few private tables to choose from. The ladies serving weren't talkative nor did they offer advice for us being first time guests. Desserts weren't labeled properly. The food was hot and good, Not great. It was a good portioned and no one left hungry or dissatisfied. I would NOT come back myself, husband and kids said they would. No one visited the restroom so idk about that. I don't take any pictures because I left my phone in the car. We had chicken fried chicken plate with broccoli cheddar rice soup/casserole, and mac. Burger and fries chicken fried steak and mashed potatoes and green beans. I must mention here that they offer plates certain days of the week. Not everything is available everyday. So check that also. Until we eat again....to many things here to verify before you go to bed excited about going back. The majority of patronizing is from the local refineries.

I came here after watching a you tuber's video review. I observe lent fasting on Fridays and saw…read morethat Carla's had a shrimp po-boy I wanted to try. It is a small town diner essentially located in the Highlands. Not a very big space. Not sure what to do we grabbed menus and sat down no greeter or host at the front. We had to clear our own table because I only saw one waitstaff running around. We were finally told we can look at the menus and order at the front. I knew I wanted the po-boy and that is what I ordered, my wife got the shrimp basket, and our daughter ordered the steak finger basket. Our meal took a while to come out and what came out was not a shrimp po-boy. It was a shrimp sandwich on Texas toast. I looked at it and told the server that is not a po-boy. She said they were out of the hoagie rolls and that was a sub for the bread it would have been courteous to let me know before I ordered this that this was what was being offered. Unfortunately I had to send it back and order the basket instead and I do not like doing that. No tartar or ketchup was sent out with the meal and had to ask for it. They sent out room temperature tartar sauce in an already handled bottle by other guests which to me was not very sanitary. Will not be back. Also the prices do not match online or what was on the video. Good luck coming here :(

If your looking for a cozy blast from the past Amazing little mom and pop restaurant feel with…read moregreat customer service and speedy food arrival you found it. The young ladies working the counter are sweet and informative. Thy did not give the standard "i dono" answer if one didn't know sumthin they found you the answer. That alone will keep me coming back. The portions where great food was cooked amazing and with love Becouse it was all put together very well and organized. "Unlike the new standard nowadays". 5 out of 5 definitely recommend and will definitely be coming back.

Food: Waffle and Omelette - My mom absolutely enjoyed her…read moremeal! Biscuits and Gravy - This was my first try at this dish and despite missing the sausage in the sausage gravy, it was pretty good. I don't think I will be ordering that again but it was worth the try. Juice - Orange, Lemon, Beets and Ginger - perfect start to a Friday morning! Coffee - Hot and DELICIOUS as always! Service: ABBY!!!!! If you want to be greeted with a beautiful smile and treated as if you're royalty, ABBY is your girl! Her quality customer service is top notch and she should be a part of the team that trains servers. Her service and attitude was genuine, professional, kind, prompt, and of the highest quality. If and when I return, I wanted to be greeted and served by Ms. Abby, beautiful inside and out!! Give this young lady a well deserved RAISE!!! Atmosphere: Clean and family friendly!

Eggs Benedict BLT was not great. Bread was soggy said it came with Arugula which I love but it was…read morejust mixed greens. No flavor to the hollandaise sauce it was bland. The blueberry lemon cornbread was good highly recommend. Coffee needs improvement it has a bitter flavor.

Overall, I had a good experience and would definitely come back. The Kickin' Kay Lynne is my…read morefavorite chicken salad flavor, and the sandwich itself was delicious. The loaded potato soup was also really good, and the cookie was a great addition to the meal. The reason for the 4 stars is that my sandwich was missing the lettuce and tomato that I ordered. I didn't realize it until I got home, so it wasn't worth driving back, but it was definitely disappointing. I also noticed the portions weren't very consistent. I placed a separate to-go order for someone I was with, and although they also added lettuce and tomato and received their sandwich correctly, their grape salad portion was noticeably larger than mine. Not sure if they started rushing but the difference was noticeable. The staff was attentive in helping to receive our online orders quickly. Overall, the food tasted great, but paying a little more attention to order accuracy and portion consistency would make the experience even better.

This is the 2nd review I am writing on this place. The first read when they first opened and now…read morehere we are today. I am convinced the girls that work the counter either don't like men coming in or want to make them look stupid. This is the 2nd time I've had my husband go and pick up food. I sent him a s teen shot of what I wanted every bit of it (wording) was taken from the app. He asked for a scoop of souther pimento cheeses the girl says spicy? He says no just the regular southern. He proceeds to get spicy and thankfully checked it before he left and wouldn't you know it there was a scoop of jalapeño pimento cheese! So he went back in and they fixed it for him. Thinking we are back on track, he gets home, no crackers for my 2 scoop plate and I was missing my cookie. I just think it's so odd that I can go in or through the drive thru and never have any issues or anyone question what I order, but the 2 times my husband goes in, with detailed written order, there's always an issue!

Poor service, came with a Party of 10 for mothers day, you'd figure this would be a $250-$300 table…read morebefore tax and tip so ideally there would be a little urgency on this table. We asked for a high chair on 4 different occasions with 4 different people all ignored me and didnt follow up with status, took approximately 30 minutes to receive after asking for manager to express my concerns. Unprofessional and inconsiderate. Requested to sit for a party of ten but instead we were sat in a part of "five times two", where our party couldn't sit together and enjoy mothers day , but instead had to not speak to each other because of the distance, or stare at each others backs since of the seating arrangements we didn't request. Parents and children couldn't sit together cause of arrangement, it was pretty much a S Show. Additionally, waiter took approximately 20 mins to come to take our initial order, and all the wait staff were milling around in clusters talking in groups while we were waiting to be seen. African American lady next to me claimed she waited 20+ minutes to be seen by the waiter. Finally waiter came and randomly asked "are you being attended to", basically telling us nobody has been assigned to your table. To sum up the rest of the experience, Ticket time was below average (slow), took approximately 30 mins, ordered waters with lemon on the side, lemons came in the waters. Smh. When i asked for a manager at the podium/wait area to avoid not make a scene at the table to help with our seating arrangements, manager came to table and basically implied that i am complaining (in front of the whole table and other guests/ embarrassing) and "sorta-kinda" said we cant sit together because wheelchair reasons eventhough another party of 10 was well accommodated before our visit and after our visit. This whole thing caused a huge scene in which could of been avoided if they sat us down appropriately to our request of a party of 10 and provided us a high chair upon our first request; or better yet simply acknowledge you can't accommodate us before dissapointing us after the fact. Poor systems, management, customer service, and situational awareness. Its hard enough as a person of color to give cracker barrel a try for the first time, i will never ever go again, didnt feel welcome nor appreciated for bringing a $250+ ticket there for poor service and average food.

Terrible experience. There was a long wait time for the food to come out, and the food was not…read morefresh; the pancakes tasted burnt and my order was wrong. I did tell the waitress about it, but I advised her not to correct it since the kitchen was taking forever to put food out. It was not busy, but I think whoever was cooking was rushing orders and didn't care about how they came out. This was the worst experience I've had at a Cracker Barrel. When I advised the waitress, Norma, that this was the worst visit, she mentioned it to the manager on duty, Dina, but Dina didn't want to come to our table. That is terrible coming from a manager. If you're going to be running a restaurant, it doesn't matter if it's closing; you should show you care about the customers and handle the issue. This is not great management, and the district manager or whoever is in charge should know about stuff like this. I don't think it's right when food isn't fresh or is overcooked and the manager doesn't care. Overall, it was a experience with terrible service. My waitress did show me my ticket to prove that she took my order properly, but the kitchen just sent it out wrong. Ambiance was chill .

Definitely a place to look up if you're in Houston, it's totally hidden in the Harbor area. Don't…read morebe discouraged with the drive. It's kind of in industrial and out of the way, but it is definitely worth it. My server agreed to be with a beautiful smile in Texas hospitality. She constantly checked on me to see if everything was fine. The food was amazing. Absolutely nothing wrong with this visit. When I come back to town, I'll definitely stop here again

I have never ever been so disappointed with Monument Inn than I was yesterday and let me tell you…read morewhy. But first the good stuff: our server was fantastic. The Snack Attack appy was good. Friend said his Baked Stuffed Shrimp was good. I had the Mahi Mahi with the Pontchartain sauce. The fish was dry. The sauce was bland and seemed like the recipe was not yet finished. I didn't eat much, asked for a to go bag as I LOVE leftovers, but frankly it was not good enough to take home. The veggies were good but who takes home only the veggies without the main course? We were a party of two and were given one roll though we had two cinnamon rolls which were also good. I ordered a Lemon Drop Martini and it arrived less than half full. I have never received a half a glass Lemon Drop martini. I noticed others ordering the Lemon Drop martinis an all had a full martini glass. Since I had only 1/2 of a martini, I ordered another with the request of a full glass martini. The other glass was a little bit more filled than the first one. Really odd and the taste was not worth the effort of ordering. I noticed the Lemon Drop Martini came with a surcharge. Meaning I was billed for the martini and then another misc charge. I have never been charged a surcharge for a Lemon Drop martini. The menu does not say there is a surcharge. Charge what you are going to charge on one line, in total, like everyone else does OR explain yourself and teach the 20 year old server the answer so she is aware and can share with her customers. So I asked for the manager. Cameron huffed on over like he was in a super bad mood and serving up a huge dose of bad attitude unbecoming of a restaurant manager. Cameron came over all loaded for bear and went to the wrong table. . Funniest thing ever and I wish I had that on video. I politely inquired about the surcharge for the Lemon Drop martini and was told "that's the way it's been for 8 years and we are not going to change it for you." Apparently when you order the menu item of a Lemon Drop martini you are charged for a shot PLUS the up charge of placing the shot into a martini glass. None of this is explained on the menu. Perhaps state that when ordered because I don't work for Monument Inn and am not privvy to this special wackadoodle way of charging their customers for a martini listed on the menu. Then to be almost attacked as Cameron was apparently perturbed that a paying customer had the audacity to question about this insane way of pricing. I had enough of his belligerent and argumentative behavior because Cameron was doubling down with his less than stellar attitude. As such, I told Cameron he was about the rudest person I have encountered in this service industry and dismissed him. No customer deserves that kind of treatment. Thank Cameron's inappropriate interaction for the one star which Yelp forces us to give. Otherwise I'd not given a star at all. Cameron's nastiness ruined the entire experience. Well that and the overcooked fish with the lackluster Pontchartain sauce. Stick to their fried food menu items which is where this place shines. Oh and don't order the Lemon Drop martini.