Horrible customer service. the initial salesman was great but construction was horribl…read more communication is almost nonexisten. it would take multiple days for a simple response from the construction team. our travatin is a miss match of what ever they had laying around that day. some of it is white, gray or brown. it looks so bad. there are big gaps in the grout, chips and cracks that they are refusing to fix. their crew ripped some screen on my enclosure that they promised to fix and still haven't fix it yet. I would not recommend this company to anyone EVER. I left a review like this one. they called me and told me to take it down. I advised I would take it down when they fixed the issues. he said he would come out to look. he wanted to come out in the middle of a rain storm. I said no and I have never heard from them again. what kind of customer service is this when someone pays over $100,000 for a pool? RUN

Agua Pools Saint Johns Florida is exceptional in every way & built a perfect beautiful pool for us…read morein Saint Augustine FL. Look no further - they are dependable and it was great to know our deposits were safe during the process because they are simply trustworthy and Agua Pools has many satisfied customers in the few people we know. One of my neighbors built a pool and they were so happy with it another of my neighbors then used Agua Pools based on their glowing recommendation. The second neighbor who used Agua Pools highly recommended Agua Pools to us and told us they also had two additional friends who had used Aqua Pools & all were extremely happy with them as well. They may more cost more money than others, but they are so worth it for the value and flawless quality. At every level the sub contractors were friendly and respectful of our property. The process is not easy to build any pool, but it was so reassuring knowing they can very much be trusted and that Agua Pools has talented, knowledgeable & great personality workers at every level. The pool is stunning and we absolutely highly recommend Aqua Pools!

The folks in this store are always very helpful. I have had them make repairs on my pool,…read moreincluding installing a wireless control for my LED lights. They always offer to help carry the 2.5 gallon chlorine refills to my truck. This is my pool supply go to store.

My wife and I stopped in for some supplies roughly a week ago. The staff is incredibly friendly and…read morehelpful. I would highly recommend this location.

Great experience with First Coast! I recently purchased a new house with pool equipment I was…read moreunfamiliar with as it differed from prior house. I contacted the pool installer to see if they could come give me tutorial on the equipment they installed but couldn't even get a call back. I contacted at-least 5 other pool companies for a tutorial/inspection and quote for weekly service. One told me to take pictures and come to their store (not helpful), 1 setup appointment but were no show. The other 3 wouldn't return calls or emails. First coast contacted me back within hours of my request and came out 2 days later. The owner was super friendly and explained everything to me and answered all my questions. Ended up setting up a weekly service to get pool under control. I may end up taking it over myself once I understand it more but they are so friendly I may just keep the weekly service. They have been here twice now, pool is clean, equipment is working and provide a email service report each week with photo of pool, chemical readings and summary of the chemicals added and services rendered. Highly recommend this growing company if you need pool service!!

They took our pool from a black, leaf filled catastrophe and with a lot of TLC brought it back to…read morelike. Even rescued the ole pool pump. Great work!

Blue water came out to price and describe their treatment of our new pool and system. Knowledgeable…read moreand kind. Started treatment for me when I had messed up their contract and had not even paid them yet, but they trusted me which makes me trust them more! Having a newborn and a new pool is a lot to handle and Blue Water made it easy peasy. They send a pic and statistics every time so I know where our levels are. Plus, they don't mind coming to clean when I've got the dogs running around and I'm nursing my newborn. Real people!

We have been very happy with Amenity Pool Services! We've been using them for about a year now…read more They always show up on time, are friendly and professional and do a phenomenal job. Whenever there is an issue with our pool or the equipment , they respond fast, explain everything and get the issue fixed. We love the report that we get every week after they clean our pool. Lance has been cleaning our pool for a few weeks now. He always has a smile on his face, always friendly and professional. We've been very happy with his service. We highly recommend Amenity Pool Services! They definitely deserve 5 stars

Before I begin this review, I am including my contact information below because I fully expect Greg…read moreor Cameron to respond with excuses or attempt to dispute my experience. I welcome anyone considering Oasis Pools to contact me directly with questions. Phone: 317-340-1067 Email: jwj926@gmail.com If you scroll through Oasis Pools' reviews, you'll see that I left them a glowing 5-star review last year. I did that because I genuinely believed they would stand behind their workmanship and take care of any issues that arose. Unfortunately, that has not been my experience. The biggest issue is the finish of my pool and spa. As you can see from the 11 photos I have included, this is the condition Oasis Pools considers acceptable. The pool, spa, and sun shelf are covered with streaking and discoloration that resembles tiger stripes throughout the finish. It looks terrible, and nearly every guest who comes to my home asks what happened to my pool. What has made this situation even more frustrating is the lack of communication. Getting a response from Greg or Cameron often required multiple phone calls, text messages, and follow-up attempts. There were times when weeks would go by before I received any meaningful response. As a customer who spent well into six figures on a pool project, I should not have to repeatedly chase a company just to discuss unresolved issues. After months of complaints and follow-up calls, Oasis finally sent someone out to address the finish. The solution was an acid wash, which not only failed to fix the problem but actually made the appearance worse. I had to drain my entire pool, spend hundreds of dollars refilling it, and take time out of my schedule, only to end up with a worse result than before. The photos clearly show the outcome of their "repair." When I continued to push for a resolution, I was ultimately told there was nothing they could do. The finish is not the only issue I've experienced. Over the course of this project: * Pavers sank around the deck four separate times, requiring large sections of the deck to be pulled up and redone. * The wrong eyeballs were installed in the spa not once, but twice. * A plumbing leak in the spa required the majority of the pavers to be removed again for repairs. To their credit, those issues were eventually corrected. However, the pool finish remains the most visible and significant problem, and it is the one issue they seem unwilling to stand behind. I followed all startup and maintenance instructions exactly as directed. I brushed the pool, maintained the water chemistry, and allowed Oasis to try their recommended treatments. They added chemicals that were supposed to remove the calcium buildup, which had no effect. They then sent out a technician whose repair attempt made the finish look even worse. After all of that, I was simply told there was nothing more they could do. What makes this even more disappointing is that I referred multiple customers to Oasis Pools. I allowed prospective buyers to visit my home, view the project, and ask questions. To my knowledge, I helped generate at least 4-5 additional pool projects in my neighborhood alone. Yet when I needed support for a legitimate issue, I was met with poor communication, repeated delays, and ultimately no meaningful resolution. At this point, I am giving Oasis Pools one final opportunity to make this right. My goal is not to attack the company--I simply want the pool I paid for and was promised. However, if they continue to ignore these concerns and refuse to stand behind their workmanship, I will begin sharing my experience with local consumer advocacy groups and media outlets so that other homeowners can make informed decisions. If you are considering Oasis Pools and would like to see additional photos, hear the full story, or ask questions about my experience, please feel free to call, text, or email me directly. I would hate to see another homeowner spend over $100,000 expecting a premium product and end up with the same result.

Great group to work with! Gave me exactly what I asked for and didn't try to upsell me. Highly…read morerecommend for a great group to work with and product. Looking forward to some good weather!!

If you're looking for a company to trust with your dream pool, look no further. Stanley Pools is…read morethe local family company we would choose over and over again.   We knew that we wanted to have a pool ready by the spring, so we started the process of getting quotes from various companies in October. Based on a strong recommendation of a trusted friend and colleague, Stanley Pools was high on our list. After getting quotes, they were our top choice!   We have been impressed with the entire Stanley team since the very beginning. We were under contract in November and it kicked off the same day with the permit submission. The most remarkable part of this process was the actual construction, including a full screened enclosure: it started on January 5 and we had water in the pool on February 10! From beginning to "pool school" where it was all wrapped up was well under two months - incredible! Every single person we met and interacted with were kind, personable, and respectful of our home.   Now, we have the perfect backyard oasis to make memories for years to come! Thanks, Stanley!

Stanley Pools installed our pool in 2011. Over the intervening years we've called on them for…read morechlorinators, pumps and now a pool heater. They've always been honest, fair and dependable. I only have one comment, not really a complaint, it would be very nice if the technicians would photograph all of the data tags on the equipment before it is installed at break your back, get down on your knees level and try to read the serial numbers for the warranty registration before the unit is installed. The pics could then be emailed to the customer and/or kept in the customer's electronic file at the Stanley office for future reference. Just a suggestion.

Beware if you use this company . My daughter got a pool from them which I paid for and they are…read moredishonest and did a terrible job . They put in the wrong pool which was much smaller than the one she ordered and what was advertised . We have paid over 100k and have a pool worth about 30k as it is a fiberglass pool that was not installed properly . They advertised a much larger pool and then switched and gave her a much smaller pool . They said the pool would be done by summer and it took them well over a year to get it done. They ruined my daughter's yard and it even flooded into her neighbors yard . They never completed the pool but just kept asking for more money . Being a business owner for several years myself, I am appalled at the dishonesty of this company and lack of common courtesy . I don't know how they stay in business.

Service tech Scott Badket cleared a pool line clog of mulch and debris no one else could clear!…read moreGreat service highly recommend.

Our experience with Wes, at Vita Spa in Orange Park, was TOP NOTCH. If I could, I would rate him a…read more10. Our delivery date was changed several times due to our deck construction and he was flexible enough to accommodate each change. When the deck was finished we finally had it delivered. Upon uncovering the hot tub there were a couple defects in the fiberglass. One call to Wes, a video was sent, and it was approved to have a replacement delivered. The replacement happened 2 days later. WOW! The two men (can't remember their names) who came to pick up and deliver had an ingenious way to remove and put the replacement in its place. The deck is 4 feet off the ground so it had to be lifted. No scratches or dents, it went perfectly and our hot tub is perfect. Thank you Wes!

Just wanted to share my awesome experience with Vita Spa and give a special shoutout to the…read morefantastic trio - Adam, Wes, and Flora! First off, the pricing compared to value was on point, making it a no-brainer. The whole delivery and setup gig? Easy day. Additionally, Adam doesn't just focus on the sale, but also the relationship and service after the sale. Anything I need they're always happy to assist to include chemical use and tips on the operation and setup. Props to them for making the whole spa-buying thing way more enjoyable than I expected! Big thanks to the Vita Spa crew for the great service. We've been using daily for the last three weeks and love it. If you're on the fence about where to get your spa, these folks know how to do it right! Family owned and operated, highly recommend!

My favorite place ever I always get mu plants here the staff is so friendly and kind and…read moreunderstanding very helpful and very organized and clean everything is so beautiful gorgeous i love it so much I appreciate the employees so much thank you so much for your service and everything! All your hard work! Very brilliant at what they do and i love it so much! From Lauren

In my quest for outdoor pots, I came to Johns Nursery to look for the pots…read more When I pulled in they had a ton of beautiful trees, plants, bushes, etc. I pulled up to the back (parking is available at their building where they pay). If you need additional parking, there is additional parking around the back of the building. They had tons of plants, but I was there to look for pots. Many of their pots (like most places) were what I'd consider high, but it's the going rate. I did speak to an employee and he stated they had some 40% off pots on the side of the building. They didn't really have any that were matching in my price range. They have a nice variety of plants and knowledgeable employees.