I purchased a 2 person spa and it is nice and we enjoy it almost everyday…read more The price was very reasonable compared to others in surrounding towns in Florida. The spa heats up quickly and the chemicals are easy to use. I am a senior citizen and it helps with my back and knees. I can adjust the temperature to where it feels comfortable for me. The delivery men were efficient and polite. Thank you kindly Spa Manufacturer for a Great hot tub with excellent customer service and delivery. I recommended you to my family in Orlando already. Thank you kindly. Warmly Dorothy Gibson

We shopped around and chose Spa Manufacturers for our Swim Spa. Their longevity in business, wide…read moreselection, competetive pricing, quality in facility construction, sales professionalism and above and beyond service sets them apart. The delivery was done by well experienced Enrico and Sergio, on time as promised, who maneuvered between homes to place the tub ever so gently on the pavers/patio. They assisted with set up instructions before moving on. I followed the enclosed booklet and online videos to fill, bleed and start the chemicals. I called and emailed the( Bobby, Karla)and rest of the team many times with questions that were promptly answered. I had one minor lighting issue and Jeff was sent to service the problem. He was a wealth of information and found an additional problem I didn't even know existed. Everything to date is been working great and looking forward to years of workouts and fun use. Enjoy!

We were extremely satisfied with the time, attention and service we received from Legacy,…read morespecifically Johnnie. Our beautiful hot tub was delivered and installed. They did not damage the screens/ frame at all and everything was clean when they left. We love our hot tub! Extremely therapeutic and just feels awesome. Most importantly, their customer service is outstanding and they take their time to help you with whatever problems you/ your hot tub may have. Thanks do much Johnnie and Dave!

Top notch sales and delivery…read more The purchasing process was very smooth with no pressure. Sales people were very knowledgeable about the products. Delivery went very will and they were very respectful of the surroundings. Had a few questions post delivery and the team was always very responsive and happy to help. We strongly recommend checking them out.

Bought an American Whirlpool hottub from this company at their Lakeland location two years ago…read more Went with a local company, knowing we would pay more, because support was important to us. They did tell me that they were going to be discontinuing that brand but that they would still provide service. Now the hottub can't get hot (I keep it set at 104 degrees and it is stuck at 99) so I called them to see about getting it serviced. Now they no longer service these hottubs and that I need to call the company to see who can service it. They couldn't/wouldn't help me find someone to service it! Guess now that they have my money, I'm on my own. Would never go back there again. UPDATE: Closest certified American Whirlpool service center wants to charge me $471 for travel expense. I have messaged this company to ask for help since they assured me they would still service the hot tub we bought and I never heard back from them (that was over a week ago. I also called the Brandon location to see if I could get some help and all I got was "I'm sorry!". No offer to help in any way. I hope others will see this before deciding to do business with these people.

Buying a hot tube through the Racetrack Road location has been an awesome experience from sale to…read moreinstall and setup. Dave helped us choose the perfect spa and was great walking us through the extra challenges of buying a hot tub mid-pandemic. Our original hot tub became back ordered, but he was able to help us find an equivalent model at a great price and in a timely manner. We are very happy with the results and glad we went with them!

My husband I were getting our pool resurfaced and needed to have the spa pump repaired since it…read morehadn't been working for some time. We recently discovered Dutchcraft Services and reached out. Cara the owner, was very gracious and advised she would have Ben, her husband, come out and look at the spa pump. Ben came and looked at the pump and felt confident it could be repaired. He ordered the necessary parts and indicated he would let us know when it came in. In the meantime, we mentioned to the pool builder doing the resurfacing that we had contacted Dutchcraft Services to repair the pump. Marty, from US Pools without us asking, stated that Ben does great work and he also recommended them. How cool was that? Ben completed the work. we had a hiccup, not because of anything Ben had done wrong, but the company putting the pebble sheen had plugged the spa to avoid material going into the pipe. They unplugged it and the spa pump works like a charm!! The best part, Ben's price was very reasonable! We are sooo happy with it and we are using the spa more than we ever have! I love this family owned business, they care and are meticulous with their work. Even though I hope we don't have another broken pump, it is reassuring to know Dutchcraft does great work and they are trustworthy and I can contact them should we ever need.. David and Denise

The owner is amazing!! Took the time to help me understand how our hot tub works and was very…read morepatient with my silly questions. Most of all on a Tuesday night at 7:49pm the owner is texting me to make sure everything was ok. And then responding to me next day was fantastic. Felt like I was actually important. Thank you Dutchcraft you are amazing!! From Sami on Indian Rocks Beach!!

Pride in the process...These guys attention to detail and ability to not overlook function really…read moresets them apart. If you are looking to get a new pool built or even remodeled, I highly recommend taking a look into Hollywood Pools and Spas!!!

In November 2023, our 65 year old pool lost 14 inches of water in 3 days. After years of applying…read morebandaids, its time for replacement had come. We interviewed 6 pool installation companies, and the one that heard, listened, and created the most appropriate solution for us was Hollywood Pools and Spas. They built a pool and patio that have met our needs perfectly. We have a new pool within the shell of the old (35x15) pool, deep enough for vertical water aerobics (6'3" instead of 8') and an adequate size to accommodate whatever and whoever!! The Hydrazzo finish is beautifully smooth, and the Shellock pavers promise us many years of worry-free living. They need no sealing and complement the bronzy tones of the back of our house. A major concern for us was storm generated water coming in the back of our house and screened porch (slightly downhill from the pool). 4" drains liberally installed were the perfect solution to sending water to the side yards. We experienced no serious water-related problems from Hurricanes Debby, Helene or Milton. Yes, there were some hiccups, but all concerns were suitably resolved. Thank you Ron, Joe, Jessica, Chad, Tanner and all the related subcontractors. That was the year that was!! One of the most valuable parts of this process is the fact that the "salesman" you speak with initially is involved in the process all the way through to the end.

I love this Pinch A Penny! The people are always so helpful and friendly. I have NEVER walked in…read more without being greeted almost immediately. Everyone smiles and seem happy to work there. Even with the change in ownership, the staff is wonderful. When I needed a new sweeper head, the gentleman that I asked had the most knowledgeable employee in that area assist me. He asked a couple questions and pointed to the one I needed. I will never go anywhere else.

UPDATE...still lying. They service another property on same street the same day. There "gps" would…read moreshow they were there. my wife was there and she said no one showed up and the pool was foggy not looking right...3 days after she left the pool was green. We trusted Pinch A Penny on 9th Street to maintain pools at two homes that were often vacant. They continued billing us and claimed the pools were being serviced, but our cameras, neighbors, and family confirmed otherwise. At one property, no one came for about six weeks, even though we were sent pictures pretending the service had been completed. When family stayed at the homes for two weeks, neither pool was serviced once. One pool was found green, several feet low, and with the pool light hanging out. At another property, a defective pool-fill device they installed leaked approximately 1,500 gallons, killing plants and damaging landscaping. We only discovered it after the water company contacted us.btw a few weeks before my parents but a hose pool fill which they returned bc it was defective. Then weeks later I get one from them and they don't test it and connect it. Pretty coincidental. There has been no accountability, no meaningful response from the owner, and no effort to resolve the damage. In our experience, they took advantage of the fact that the homes were vacant, billed for work that was not performed, and were dishonest about it. We will be pursuing recovery of our damages through other means.

Whole experience was exceptional - from first meeting Bob to the complete project was amazing. We…read morehad travertine pavers placed over our deck and lanai with the pool resurfacing and the whole job took only two weeks. Everything promised was delivered and with quality and care. There were a couple problems with the project but Bob and Ryan were steadfast in getting it just right and really took the time, so their diligence really was key. I am so pleased with the results and I highly recommend their services,

Walker Pools (formerly Affordable Pool and Spa services) resurfaced our residential pool and we are…read moreelated with the results. The process was explained to us in great detail so we knew what to expect with every step. The entire team of professionals were courteous, friendly and respectful. The job commenced and was completed within the time frame they quoted (7 days total). Frank and his team were definitely "detail oriented" and we could tell they take great pride in their craftsmanship. We definitely recommend this company for any pool or spa construction or renovations you may need.

After the hurricane(s) our hot tub no longer powered up. After looking around for hot tub repair…read moreservices, I found DutchCraft Services. In one trip, Ben diagnosed the problem and made the repair. Fast forward to the present, when we came back from a trip, I noticed that although the water was heating, it was nowhere near the higher temperature range. I tried to troubleshoot it myself, then gave up and gave Ben a call. On the phone, he was able to figure out the likely cause and told me to try out his solution. Lo and behold, it worked! Friendly, super knowledgeable, fair pricing, and efficient, the type of business anyone should strive for. Thank you so much Ben, you've won us over as a customer for life.

NEVER AGAIN! Called Ben to repair leaking jets in hot tub. When he arrived stayed for approximately…read more20 mins and then left due to a 5 minute cloudburst. Nothing was fixed but the entire wall exposing the motor was left on the ground broken into several pieces. It would be 4 weeks before he returned leaving the motor and broken wall exposed to the elements. Ben claimed he was "out of town" during this time~right in the middle of this job! Before he returned he contacted us and asked if he "accidentally" left the new jets inside the hot tub and asked if we could check. Sure enough they were there. This meant that during his entire first visit he removed 10 screws from the wall and left them on the ground with the now broken wall. We were quoted a price of $450. He returned and said he replaced the jets and left the broken wall stating that now that he had to repair the wall that he broke he would have to return and charge for additional materials. 2 days later we filled the hot tub to discover the jets still leaking. Upon his return he claimed that other jets were now leaking and we would be better off replacing the hot tub in its entirety. He then instructed us on how WE could repair the wall of the hot tub that HE broke. In a nutshell~it took Ben 6 weeks to attempt to repair service on our hot tub and all he did successfully was break the wall of our hot tub. He was not able to repair anything and suddenly the quote rose to $500. This of course was in addition to the $125 service charge that he was originally paid. Stay away from this company completely! One star is not low enough. Considering going to the Better Business Bureau and requesting a refund for work that was not completed and and unrepaired damages that he himself caused.

Just had Dave Smith working on a repair, thank God it was a simple one, but Dave was a consummate…read moreprofessional, kind, and informative. I don't know if you can ask for someone while scheduling a repair, but I wouldn't ask for anyone else.

We purchased a spa from this place 3 1/2 years ago. We continue to purchase supplies from them…read morethroughout the year. Being a past customer gives us a small discount which helps to lower the cost of operating. The spa is a Hot Springs salt based system, so very little maintenance is required due to a lot of automation of water quality tech built in. There have been a few small items requiring some fixes, but have been covered by warranty which is a bonus and another reason why we chose this spa system.

We had our pool remodeled. Affordable pool did a very high quality job at a great price. We highly…read morerecommend!

My pool was destroyed after Hurricane Helene. There were literally fish swimming in my pool and my…read moresaltwater generator and pool pump were destroyed. After a few months the pool looked like a swamp. I had several quotes to get the pool cleaned and running again, some of these other companies really tried to gouge me and upcharge me on things I did not want. Bob came out and gave me a very reasonable quote and did not try to upcharge me on anything. Once the pool got cleaned out I decided I should refinish it and add a sundeck. Again they could of gave me an outrageous quote since half the job was done but once again I was given a very reasonable number. Communication was great by phone, text and email. The guys who came out to do the work were very friendly and professional. The job got done in a reasonable amount of time and the pool looks fantastic. The company was know as Walker pools previously but now called Affordable so you can look up both to find them. If I ever need pool repairs again they will be the first ones I call. Really great job.