I am a new customer to Pool & Spa store of Ocala. Went in…read morethe other day looking to replace a broken part on my Spa. Becky went over and above the call of duty checking her computer to find my much needed part. I can not thank her enough for her tremendous service. Part found. I am recommending Becky and this store to all in need of Spa help. Paul A. Goldberg

From the owner: Hot Tubs in Stock!! We provide FREE water testing to our customers. We have all the pool and spa…read moresupplies you need! Pool Chlorine Tablets & Shock, Bromine, Pool Cleaners/Vacuums, Pool Toys and Floats, and so much more!

We couldn't be happier with the service we received from Mike Lilley and Lilley Pad Pools! From…read morestart to finish, Mike provided great service and went the extra mile to make sure everything was perfect. He was incredibly responsive and professional throughout the entire process. What really stood out was how much he taught us along the way -- we learned so much about pool maintenance and best practices that we never knew before. On top of that, his pricing was more than fair and transparent. If you're looking for a reliable, knowledgeable, and customer-focused pool professional, I highly recommend Mike Lilley and Lilley Pad Pools. Outstanding work!

From the owner: Your Local Pool, Spa & Hot Tub Repair Expert!…read more ✨ Quality Service. Honest Solutions. ✨ At Lilly Pad's Pool and Spa , we’re dedicated to keeping your pool, spa, and hot tub in top shape! Whether you need a simple repair, routine maintenance, or a complete overhaul—we’ve got you covered. Why Choose Us? ✅ Trusted Experts: Specializing in all things pool & spa—no job is too big or small! ✅ Educated Decisions: We believe in giving you all the info you need to make the best choices for your equipment. ✅ Multiple Options: We offer a range of repair solutions tailored to your needs and budget. 💡 Let us help you enjoy a cleaner, safer, and more relaxing pool experience! Contact us today to schedule a consultation and dive into worry-free maintenance!

I've been buying my pool supplies here for 20 years. Wayne the manager is top notch and knows pools…read morewell. Recently the business was put up for sale and a new owner now owns and runs this franchise. Mark is his name When we lived in the lower Fla. Keys we had a hot tub but never owned one since we moved up here 20 years ago. Well, we finally decided to buy a hot tub and we used Wayne and Mark, the new owner. This store carries the Nordic Hot Tub line. We finally decided on the Encore LS which is a 6 person 330 gallon tub. We had to special order it and We're (wife & I) glad we did. This tub uses two motors/pumps, is 220 volts and needs to be wired by an electrician as it is not plug and play. We used our carpenter to do the electric installation as he is versed in home wiring What I like about this hot tub is it stays at the temperature you set it at, and stays hot while you use it. With two pump motors, it has plenty of power & IIRC has approximately 60 jets, more than enough to satisfy me. I should mention there is a lounger on one end, a no float lounger. Every position has plenty of jets Price?, we paid $7200 and I'm more than happy with this tub and the service this Pinch A Penny franchise has provided. Although I took care of the hot tub we had in Big Pine Key I forgot some of the basics and Wayne was all too happy to fill in the blanks I'm in this tub every day. It's therapeutic value is immeasurable. Again, I'm/we are totally happy with this hot tub purchase. It arrived August 1st and was up and running the following day. I've done one water change so far. Easy Peasy If I had to do it all over again I wouldn't change a thing. If you're in the market for a hot tub, go see Wayne or Mark. They'll treat you right!

Myself and three other cars have been waiting for Pinch A Penny to open this girl that runs the…read moreplace pulled up here at 9:07 unlock the door lock the door behind her went inside did something come back out lock the door and left ... this is the same person that's rude I don't know if she runs this place but if you a door says it's open at 9:00 that's when it should be open people shouldn't have to wait at the door and in their cars in the parking lot very disappointed I'm going to the other store but I'm going to find a different vendor

This guy is the best! Honest keeps you posted on when he will arrive. We have used him several…read moretimes, he is our #1 to call anytime we have a plumbing problem. Better than these big companies who milk you dry. Just because we live in a senior community doesn't mean it's ok to milk us dry! Thank you CV Plumbing!

I had hired CV Plumbing originally to replace some fixtures in one of my bathrooms. The following…read moreday i had to call him because my heating element went out again on my water heater. He came out immediately and replaced the unit in 90 degree heat and charged a more than fair price. Anyone looking for a decent and fair Plumber would be foolish to overlook this trustworthy business owner/operator. He is tech savvy and explains things clearly and in a way that anyone can understand. He is courteous, timely and communicates well. I will definitely hire him in a minute and refer him often. Guy Hartford, Ocala Florida

We needed help reviving a local homeowners pool. The pool was inoperable for over five years and…read morefilled with debris, more lagoon than pool. In less than two weeks, their team assessed the damage, cleaned out the pool (this alone took a day), treated the surface, repaired broken components and got the pool looking brand new. This involved daily communication with updates along the way and multiple site visits. They were thorough and the homeowners were very impressed. I would recommend Justin's Pool Center for any pool needs, we will call them again for any pool related help in the area. Thank you, Kim!

Justin's Pool Center is awesome! I called them and spoke with their customer service first, I wish…read moreI would have gotten her name because she was great I explained the problem to her and she asked for a picture as well so she could show him. With in a few minutes we got a response back with a diagnosis of what it was and how they could treat it and a service date to come out and price. We had metal rust stains along with black algae, we tried to clear the pool on our own using many different treatments and the problem just got worse. They did one treatment and brought a swimming pool back. We are very pleased and thankful.

If we could give 0 star we would. We are really disappointed…read morewith unprofessional behavior of worldspas in Ocala, FL. First, person that was switching our spa cover around, had to borrow tools from my husband and was asking for help. Second, my husband noticed some nails were missing on side of spa, but thought none of it, when the job was finished. When we confronted worldspas of Ocala for the third time and asked about repair we were given some lame excuse about storm damage. My husband secured cover so could not be lifted in hurricane, so that theory goes in drain. We've contacted them three times for issue and they never bothered to call back or respond by email. If the job was done right the first time we would not have issue now. My husband did not have confidence in them from the start and he was right. Bad for business - that's what we think of World Spas, Inc. in Ocala. Bring your business somewhere else.

From the owner: Selling Spas and Hot Tubs and Swim Spas. We also repair Spas. We have all make of spa parts in…read morestock.

I highly recommend Family Pool and Spa, Bill , Lori , Todd and Brenda always go out of the way to…read moremake sure Freedom and my needs are met . They have always had my back no matter what they were going through in their own lives. I'm a military veteran and first responder.They assisted me recently with my air conditioning broke and I'm still without AC, I had an issue with my pool-pump, my septic system, etc. they went out of their way to help .Its nice in these times to have people that truly care about their customers and do what they can to help them.I highly recommend Family Pool And spa . Freedom does too.

There is no negative rating for the place. We have gotten the worst service from here. Our frame…read morerotted after 5 years and went to them and asked about replacing , fixing or what we could do and never call us back , emailed us back or anything for that matter - awful customer service - we will never recommend this place to anyone unless they want to be treated like crap. D W