I dealt with Blanca and my overall experience was good. I rented 1 jumper and 1 table. Price was decent and the items were cleaned, in good shape and condition.
I also went to the shop once and bought some candies. There is this 1 guy in the store and his customer service is not good both in person and/or on the phone. For some reason, he will asnwer to your question oddly and will talk really slow with low volume and make customer ask him to repeat whatever he says. Very annoying and frustrating. Avoid him and ask for Blanca for a pleasant A to Z experience. The store has basic party stuff but seems like they can order almost anything you want if they don't have it already. Just ask Blanca! It looks like they are more famous for a custom made Pinata's!
Please note that this shop will not provide any kind of permit or insurance if you happen to need one for whatever reason!
The jumper delivery guy was 15 mins late so I called Blanca and right away she sorted out the problem. She and the driver told me that they were in fact on time and did call me from the parking lot to find out where exactly picnic area was. Unfortunately, I never received any call/missed call even though I had my cell phone the entire time. So not sure who is right or wrong.
Anyway, the delivery guy, Marco, was nice, polite, and friendly. I had no problem at all with him beside the language barrier. He was Hispanic and doesn't speak good English so there were times when he was not understanding what I was asking him to do/show etc. Nothing serious though! He was right on time for pick up though.
I also got the generator with the jumper because the party was in the park. The generator was loud.
Now make sure to either watch the delivery guy or tell him to show you everything from the beginning of the setup and running so that if the generator turned off for some reason you know exactly what to do.
Delivery guy only showed me the gas tank, when to check, and how to fill by himself. I then asked him on how to turn it off and only then he showed me that.
Now I did not expect to turn off the generator, but in the middle of the party I had to gave speech and the generator was too loud so I turned it off as it was showed to me earlier. After my speech, however, I hard a time starting the generator since I did not learn that from the guy earlier. Finally, I did start it somehow and then had to hold the jumper from one side (courtesy to my dad for telling me how to do that) only then jumper was finally up and running once again.
I took off 1 star because of the unfriendly guy in the store and the jumper being not on time. However, I will definitely recommend and do business with Blanca again! read more