This is what's wrong with this location from the front door all the way to the bathrooms the floor…read moreis a disgrace. I spoke to the manager. She said it gets done once a night bullshit this looks like I even washed in a week. Look at the bathroom, I heard another person to tell the people that the bathroom was dirty. I wasn't seen for myself. It was the woman knew it. She didn't send nobody to clean. It looks like just two people running the whole show there don't support places like this. Go to the mom and pops places. Bathrooms are cleaner franchisees are terrible. You know why because they leave it up to the employee to do all the work with the cost that no overseas a joke look at the bathroom I took a photo that's what the floor looks like to the whole building, cockroach roaches, and rats locations like this

Food and other things were were excellent here just I would suggest the loyalty card system would…read morebe a little bit more intuitive than normal, but otherwise it was a great experience

Casey's Gas Station grand opening was on Thursday April 25, 2024…read more The entire staff was truly amazing, the entire month of April this location has some exciting specials inside the store. Pizza specials buy one get one free on slices in the month of April.

store at night be prepared to ever met in your life cashier two nights in a I came in here in…read morethe process of I had to I got two of them billed while I was reaching for the 3rd cup. She pushed her way past me with her little partner and started dismantling the machine as she was cleaning it up right not allowing me to glet my 3rd cup and doing so I let her know I still have drinks to get while she kept on taking the machine apart then rang me up for xxl and a xl reven though they're both large so if you encounter Donna be prepared to meet a women who doesn't seen to like her job

This was the worst and weirdest experience at a gas station I've ever had. I'm not sure how we…read moreended up stopping for gasoline so far from the interstate, we may've been lost, but my husband wouldn't have said so. At any rate, we just joined the Good Sam camping club and with that paid membership, were supposed to get a small percentage off per gallon from Pilots... not here. At first my GoodSam card wouldn't swipe at the pump, so my husband went in to pay. He came back out and said that the wouldn't let him use my credit card. I went back in and she explained and I was cordial and explained back to her that if someone was to be using a stolen card, they would've swiped it at the pump and that it was the GoodSam discount that brought us inside. She looked at me as if she's had an epiphany. After I stood there inside, while my husband pumped the gas, finally it was over and THEN I learned that she didn't swipe the discount card, so all of that fiasco for nothing! The manager wasn't any different, I'll leave it at that. He listened to the entire thing and then at the end spoke up and said that location doesn't extend the Good Sam discount.

Writing this review for a good friend of mine who needs JUSTICE…read more A very good buddy of mine (who is a hard working, blue collar, red-blooded patriot by the way!) stopped in at this Pilot gas station early this morning. He was grabbing some sinus relief medicine in the midst of his 9 to 5. Might I add, this friend of mine is a HARD WORKER who does not quit until the job is done!! Not even sinus pressure can keep this guy down. It was the break of day when this friend of mine (who will remain anonymous until he is ready to speak out on his own) handed the cashier a ten dollar bill to purchase his honey & lemon sinus relief from Pilot. The total was $4.79 for the medicine. To my friend's surprise... the cashier handed back TWENTY ONE CENTS for change. TWENTY... ONE... CENTS. My comrade figured this was an honest mistake, but when mentioning this discrepancy to the cash attendant... the woman denied that she made a mistake! My friend said, "Ma'am, I handed you a ten not a five," and she straight up DENIED it! And to make matters worse she did NOT GIVE HIM HIS CHANGE!! Come on, Pilot... are you kidding me? Check your cameras! You owe my friend $5.00 and we will NOT be coming back until that check shows up in the mail. Friends, this one gets a 3AC rating. If you don't know what that is... that stands for AVOID AT ALL COSTS

This fuel station is right on campus of UT. The restrooms…read moreare clean and they have quite the assortment of snacks, even fruit (bananas, apples, oranges, raisins) Going back to my vehicle I was approached by a gentleman that asked me if I had a light, told him "no as I don't smoke" he then asked me if I had a couple dollars, I told him I didn't as I always use my card. The next thing I know as I was getting into my vehicle the manager yelled at him and told him to get going and get off the property. I rolled my window down and told him, "Thank you" he said that was the third time he'd been there today asking people for money next time he was gonna get locked up. Kudos to this manager. It was dark and being approached that late made us feel uneasy. Nice attendants- Nice gas station overall- Managers doing their jobs-

Terrible establishment. Not only do they have a reputation for putting water in their gas, their…read morecustomer service has denied me from purchasing beer (I'm 23, and completely legal) on multiple occasions. Pilot is notorious for treating customers badly, but this one in particular is staffed with degenerate employees who get a power kick out of refusing to serve their customers. Avoid at all costs.

I couldn't believe another gas station was being built just as one down the street from it had…read moreopened up a year ago. I thought really, but then I was enticed to go in because of a fake cow under the price sign. I guess the question is why did that get me in the store lol. When I walked in I was impressed of the size, not Bucee big but much larger than it looks out side. It resembled the size of a Wawa. It was more organized than a Wawa. It has the massive fountain and slurrpee machine most new gas rations now have and the variety of snack were plentiful. The aisles were nice and wide. They had a massive walk-in beer cooler ( which they call the beer barn), but also a 8 foot craft beer cooler case. I never saw so many kinds of craft beer available at a gas station. The store was very clean and the bathrooms were modern, clean and spacious. They also have a restaurant Calloways in the gas station. I will review this separately, but it had ample seating and help at the counter. The best was the Gas was as cheap as Costco. I don't know if that will be always, but it was the day I went. I definitely will be going back to eat and get gas with great prices like that.

Always looking for a nice, clean gas station, especially the restrooms! This Exxon did not…read moredisappoint! Clean, spacious, great snack options!

Ruth is an absolute nightmare! Poor customer service; shoved the door at me when I was trying to…read morepay. Snarky attitude. And went back on her phone while I was still there. I've been coming to food city for years; I usually get gas at a different location. Ruth have fun in your booth on your phone.

My daughter and I drove all the way from West Hills to come to this Food City so we could meet the…read moreGrinch. After a friend who who lives in the area and told me about the meet and greet. It was so worse to drive so cute what a great idea Food City. As far as Food City goes this one was clean friendly really nice well done put together event. Definitely might have to come all the way from West Hills to go shopping here sometime.

not a bad pilot a small one the shower is not that great I wouldn't take one here I go up the road…read morethere's plenty of pilots all around within an hour drive with nice showers this is an old old converted pilot. however one thing they do unlike the other pilots they have an oven that makes fantastic chicken wings throughout the day wedges and in the morning when everybody else is nuking biscuits they have made from scratch ones they sell fast down here too because a lot of good old boys and good old folks down here in the Tennessee Hills come up to get some of them and eat on them and they're gone fast. only your standard sausage and bacon but you get ham, tenderloin, and steak ones too..Yum Yummy and they are fantastic. I've been a glutton more than two or three at a time and regretted it..

Not too shabby. Clean restroom. Snacks drinks hotdogs gas. What more could you want? The gas price…read morewas reasonable.

This Pilot has salt and vinegar chips so I was so happy to have stopped here. I only stopped in for…read morefuel and a snack so I didn't pay much attention to the parking area. Restroom was clean when I used it and store was stocked inside. I will be back here if only for the chips lol.

This was a great place to stop for gas. Like all Pilot Centers they have amenities for truck…read moredrivers in addition to Knick knacks and I was very impressed with the very nice and clean restrooms. Employees were all very friendly and helpful. If youve not been before it's easy to pass up the entrance.