When I see a Buc-ees,I have to stop!…read more Gas is cheap,bathrooms are super clean ,staff is friendly and their food is good. This time I tried their Chicken Tenders with fries and Buc-ees sauce. Delicious! Whenever on a road trip.. this is a must stop!

Sunday September 27th, 2026. Patriot the Penguin was here…read more Place is big Nice big bathrooms. Plenty of hot food. Desserts. Jerry. As soon as I walked in? I could feel the energy Inside. Reminds me of the crowds at TJ Maxx, Marshall's, Ross store vibes. Stored filled with endless merchandise and tons of people walking aimlessly. Not too bad for a first time visit.

This is what's wrong with this location from the front door all the way to the bathrooms the floor…read moreis a disgrace. I spoke to the manager. She said it gets done once a night bullshit this looks like I even washed in a week. Look at the bathroom, I heard another person to tell the people that the bathroom was dirty. I wasn't seen for myself. It was the woman knew it. She didn't send nobody to clean. It looks like just two people running the whole show there don't support places like this. Go to the mom and pops places. Bathrooms are cleaner franchisees are terrible. You know why because they leave it up to the employee to do all the work with the cost that no overseas a joke look at the bathroom I took a photo that's what the floor looks like to the whole building, cockroach roaches, and rats locations like this

Food and other things were were excellent here just I would suggest the loyalty card system would…read morebe a little bit more intuitive than normal, but otherwise it was a great experience

Casey's Gas Station grand opening was on Thursday April 25, 2024…read more The entire staff was truly amazing, the entire month of April this location has some exciting specials inside the store. Pizza specials buy one get one free on slices in the month of April.

I went to Casey's 1826 Western Ave, Knoxville, TN 37921 this morning to get Light Roast coffee, the…read moremachine displayed error (Classic Roast Jar is Empty) because the Classic Roast jar was empty and it won't dispense any other flavor until the Classic Roast is filled. They have four coffee machines and that machine is the only one that has the Light Roast flavor, I only drink this flavor. There was two employees at the register one was working and the other one doing nothing (just standing) with people waiting in line, I politely asked the one that was doing nothing if she can add some Classic Roast coffee to that machine so I can get the Light Roast, she said you have to use another machine, this machine is not working, I told her that the machine needs a Classic Roast to be added so I can use the Light Roast, she got mad and told me again that I have to use another machine, I told her again I only drink Light Roast and the machine can work if she can add the Classic Roast, she got mad and started shouting saying "you need to know who you are talking to, you need to show some respect ", I told her you need to do your job and I am calling Casey's company now and left the store. All other machine Classic Roast were full. This employee is the older black woman that has the worst attitude you can ever imagine, she acts like thugs, she is not supposed to deal with public. I am a person of color and I have nothing against her race. I always go to this store and get my gas and other needs, all other employees are respectful except this one. This happened today 09.17.2026 @ 9:25 AM. I will not be going to any Casey's store anymore and reviews will be uploaded online to all major reviews websites to show other customers what they can expect at your stores. I tried to call Casey's customer service, the automated system doesn't work and no one answer the phone. I called all numbers related to this company, none is working.

This was the worst and weirdest experience at a gas station I've ever had. I'm not sure how we…read moreended up stopping for gasoline so far from the interstate, we may've been lost, but my husband wouldn't have said so. At any rate, we just joined the Good Sam camping club and with that paid membership, were supposed to get a small percentage off per gallon from Pilots... not here. At first my GoodSam card wouldn't swipe at the pump, so my husband went in to pay. He came back out and said that the wouldn't let him use my credit card. I went back in and she explained and I was cordial and explained back to her that if someone was to be using a stolen card, they would've swiped it at the pump and that it was the GoodSam discount that brought us inside. She looked at me as if she's had an epiphany. After I stood there inside, while my husband pumped the gas, finally it was over and THEN I learned that she didn't swipe the discount card, so all of that fiasco for nothing! The manager wasn't any different, I'll leave it at that. He listened to the entire thing and then at the end spoke up and said that location doesn't extend the Good Sam discount.

Writing this review for a good friend of mine who needs JUSTICE…read more A very good buddy of mine (who is a hard working, blue collar, red-blooded patriot by the way!) stopped in at this Pilot gas station early this morning. He was grabbing some sinus relief medicine in the midst of his 9 to 5. Might I add, this friend of mine is a HARD WORKER who does not quit until the job is done!! Not even sinus pressure can keep this guy down. It was the break of day when this friend of mine (who will remain anonymous until he is ready to speak out on his own) handed the cashier a ten dollar bill to purchase his honey & lemon sinus relief from Pilot. The total was $4.79 for the medicine. To my friend's surprise... the cashier handed back TWENTY ONE CENTS for change. TWENTY... ONE... CENTS. My comrade figured this was an honest mistake, but when mentioning this discrepancy to the cash attendant... the woman denied that she made a mistake! My friend said, "Ma'am, I handed you a ten not a five," and she straight up DENIED it! And to make matters worse she did NOT GIVE HIM HIS CHANGE!! Come on, Pilot... are you kidding me? Check your cameras! You owe my friend $5.00 and we will NOT be coming back until that check shows up in the mail. Friends, this one gets a 3AC rating. If you don't know what that is... that stands for AVOID AT ALL COSTS

This fuel station is right on campus of UT. The restrooms…read moreare clean and they have quite the assortment of snacks, even fruit (bananas, apples, oranges, raisins) Going back to my vehicle I was approached by a gentleman that asked me if I had a light, told him "no as I don't smoke" he then asked me if I had a couple dollars, I told him I didn't as I always use my card. The next thing I know as I was getting into my vehicle the manager yelled at him and told him to get going and get off the property. I rolled my window down and told him, "Thank you" he said that was the third time he'd been there today asking people for money next time he was gonna get locked up. Kudos to this manager. It was dark and being approached that late made us feel uneasy. Nice attendants- Nice gas station overall- Managers doing their jobs-

Terrible establishment. Not only do they have a reputation for putting water in their gas, their…read morecustomer service has denied me from purchasing beer (I'm 23, and completely legal) on multiple occasions. Pilot is notorious for treating customers badly, but this one in particular is staffed with degenerate employees who get a power kick out of refusing to serve their customers. Avoid at all costs.

I couldn't believe another gas station was being built just as one down the street from it had…read moreopened up a year ago. I thought really, but then I was enticed to go in because of a fake cow under the price sign. I guess the question is why did that get me in the store lol. When I walked in I was impressed of the size, not Bucee big but much larger than it looks out side. It resembled the size of a Wawa. It was more organized than a Wawa. It has the massive fountain and slurrpee machine most new gas rations now have and the variety of snack were plentiful. The aisles were nice and wide. They had a massive walk-in beer cooler ( which they call the beer barn), but also a 8 foot craft beer cooler case. I never saw so many kinds of craft beer available at a gas station. The store was very clean and the bathrooms were modern, clean and spacious. They also have a restaurant Calloways in the gas station. I will review this separately, but it had ample seating and help at the counter. The best was the Gas was as cheap as Costco. I don't know if that will be always, but it was the day I went. I definitely will be going back to eat and get gas with great prices like that.

Always looking for a nice, clean gas station, especially the restrooms! This Exxon did not…read moredisappoint! Clean, spacious, great snack options!

Ruth is an absolute nightmare! Poor customer service; shoved the door at me when I was trying to…read morepay. Snarky attitude. And went back on her phone while I was still there. I've been coming to food city for years; I usually get gas at a different location. Ruth have fun in your booth on your phone.

My daughter and I drove all the way from West Hills to come to this Food City so we could meet the…read moreGrinch. After a friend who who lives in the area and told me about the meet and greet. It was so worse to drive so cute what a great idea Food City. As far as Food City goes this one was clean friendly really nice well done put together event. Definitely might have to come all the way from West Hills to go shopping here sometime.

not a bad pilot a small one the shower is not that great I wouldn't take one here I go up the road…read morethere's plenty of pilots all around within an hour drive with nice showers this is an old old converted pilot. however one thing they do unlike the other pilots they have an oven that makes fantastic chicken wings throughout the day wedges and in the morning when everybody else is nuking biscuits they have made from scratch ones they sell fast down here too because a lot of good old boys and good old folks down here in the Tennessee Hills come up to get some of them and eat on them and they're gone fast. only your standard sausage and bacon but you get ham, tenderloin, and steak ones too..Yum Yummy and they are fantastic. I've been a glutton more than two or three at a time and regretted it..

Not too shabby. Clean restroom. Snacks drinks hotdogs gas. What more could you want? The gas price…read morewas reasonable.

This Pilot has salt and vinegar chips so I was so happy to have stopped here. I only stopped in for…read morefuel and a snack so I didn't pay much attention to the parking area. Restroom was clean when I used it and store was stocked inside. I will be back here if only for the chips lol.

Sat Sept 19th my friend Mark and I were traveling from Standish MI back to Melbourne FL. We had…read morestopped for gas and when we got out of our vehicle the gentleman at the next pump yelled that we had a fire between our vehicle and our camper. we had several people helping us and Kris who works at this location was very helpful with the whole situation, after she called the Fire Dept. she kept checking on myself and my friend Mark offering us water or a soda. She even went up and above to find a mobile repair company to come look at our wiring for the camper so we could continue home. She said we could park across the street where the semi's park if we needed and I asked her if we do that we may need to take showers and asked her the cost and she not to worry tell they I said the showers are taken care of. Luckily, we were able to go the next exit and had assistance from one of the volunteer firemen( because the mobille repair wanted $400 just to come look at the issue)Jerry was able to splice the wires back together without hooking them up to the external battery so we had lights on the camper so we could get home. So again, a big thank you to Kris and Jerry from the fire dep. You guys are the best and myself and my friend Mark are so thankful for help, it shows there are good people still out there!

Need to improve everything! Credit card at pump does not work, must go in. Bathrooms filthy,…read moretoilet not attached to floor, no soap, no towels, no lock on an outside bathroom. Then no rewards on top of my visit because I needed to upload a receipt and the didn't give me one. Felt unsafe at this location.