I waited a month after my pet passed away before posting this review to try and have a clear head…read more Ultimately I think I've decided that I am not thrilled with this vet and believe there are better places to go. Sadly, my cat succumbed to an aggressive oral cancer. We first discovered the bump on her chin in early November and brought her in. With my regular Dr, I was given few option on how to go about pursuing understanding what it was. Dr gave me a couple of options, XRays (which I felt discouraged from because "it's difficult to get them to hold still, so it could be blurry", put her under anesthesia, or "keep an eye on it" and essentially do nothing. I did not feel like there was a sense of urgency from the doctor even though I brought up the fact that I understood it could be oral cancer. I also asked to have an end of life conversation as Reeba was 16, and did not feel like much information was offered except by myself being allowed to believe my delusions that We may get a few more years. Instead was met with a mandatory rabies shot if I wanted to keep bringing her there. that was about the extent of the conversation. Fast forward about 3 weeks to a month, after emailing them a photo of her gums being swollen around her bottom teeth, they decided to have us schedule. I dropped her off for an anasthetic discovery appointment which second doctor, a different doctor in light of my own urgency, explained well, that we were going to just get in there first to see what was going on, included x-rays. it could just be a tooth extraction, or that it could be oral cancer, and I felt she prepared me well for this possibility. In the hour I get a phone call, one no fur parent wants, with the poor news and prognosis of oral squamous cell cancer and bone degeneration. Hard to take, but okay, this is the reality. But what was really disturbing was that second doctor offered to put her down in that moment, without an ability to come and see her , or come discuss it in the office. I vehemently said no, and asked about time frame of life, to which I was met with "days." I appreciate her honesty in the severity, but am left baffled as to why one doctor would seem so different in guidance and lack of worry, than the other in this drastic prognosis (and be so quick to offer killing my pet for me without saying goodbye.) In addition, when we went to get her, the anasthetic tech was more supportive than the doctor, the doctor mentioning that she had another patient under anesthesia and couldn't see us for long (which didn't make sense if you think about the fact that they scheduled our pick up for this time.) while it's very possible it was true that she was busy, it appeared like a moment of cowardice. I understand these types of prognosis are difficult and that she was thinking of Reeba's pain.. but felt it a bit jarring to be met with that option without the time or space to have to say my goodbyes. How is it two doctors can be, not only on different pages, but different planets? Lastly, when I went to pick up pain meds for Reeba during her last days, a thoughtful candle and plaque was lit on the front desk, signaling someone else was saying goodbye to their pet that day in those moments, and that a soft voice was appreciated during that time to accommodate the owners final goodbyes. As it reminded me of what was to come, I shed a tear, but unfortunately the staff didn't seem to oblige as one member held two dogs on carriers on either side, joking and laughing loudly as she walked behind the desk behind the wall.It didn't sit right with me. Death is hard, and we did say goodbye 10 days later. I wish my first visit for this bump had better prepared me for this, I wish the doctor had more urgency in understanding the possibility. It was, at least, 10 days more than we would have had. And Reeba was a trooper up until about a day or two before. We opted for an in home euthanasia, which showed us a massive difference in care and consideration, one which we felt was either missing or a roller coaster at Eagan Pet Clinic.. and getting an empathetic "sorry for your loss" card in the mail felt like salt in the wound. Hopefully there can be more mindfulness and emotional intelligence that goes Into your work. We are looking for your guidance in all angles, not just medical, and your advice in understanding issues. I am sure I'll get some response to this review, claiming otherwise from the Clinic, which is, in my opinion, never a good sign when a business responds with anything other than apologies for not meeting expectations and a promise to do better. Update: I was sent what felt like a threatening email late January by the co-owner claiming I did not see one of the two doctors mentioned here. This further supports my negative impression of this business as the way I felt the email was crafted was not at all empathetic nor an attempt to kindly understand. I wish for this office to never contact me again.

Dr.Schowalter and her staff are the best in town! Always take great care of my dogs. I've been…read morecoming here for over two decades and wouldn't go anywhere else.

My dog Sandy needed extensive oral surgery for broken teeth, possible infection imminent and just…read moredirty teeth on an eight year old chiweenie. All staff was pleasant and Sandy even didn't bark or fight against the initial exam. Surgery went well and at the post-op check all had healed. They were willing to help me find out how to get her chip activated. Thanks and prices were in line for all regular shots etc.

Very patient and helpful as we switched from another veterinarian and ended up treating an acute…read moresituation right out of the gate. They got to know our beautiful lab mix and helped us make informed decisions about is care. Highly recommend!

Have brought my dogs here for years and have always been impressed by the caring workers and the…read moreexplanations they give. I have seen several of their vets and their techs and they make me and my dog feel welcome and comfortable. In general wait times are typical and it is evident that all the workers adore pets. I also appreciate how they work to distract my dog for shots (licking peanut butter) and always provide treats to help the dogs feel more at ease.

I love Lakeville Family Pet Clinic! They are always so kind and helpful. Inquiries are answered…read morequickly and appointments are straight to the point, easy, and they are always so good with my cats. They have also been very flexible with me, which I appreciate so much. I have a cat that is not very easy to get into a carrier and they have been able to accommodate me when I needed to come either a little earlier or later. When I had to make a very hard decision to say goodbye to my senior cat, they showed the most sincere and genuine kindness towards me and hugged me while I cried. They truly care about you and your pets.

Dr. Campbell is the best! She helped me with my dog Luna and answer all my questions and concerns…read more She even followed up to see how Luna was doing days after my visit. They do care about your pet! Friendly staff also

I needed to find a new pet clinic due to moving and this one was reviewed as specializing in…read moresmaller animals like bunnies. The staff are the sweetest and great at educating. When I had submitted my request for an appointment the night prior online, I received a call immediately the next morning. We were able to get in and the process was not complex, and easy at check-in. Big lot parking off the building too. The vet was very transparent about cost and options and I never felt pressured. This will definitely be our vet unless we move again. My bunny is in good hands here. They care a lot and it shows.

I just visited this vet for the first time this morning and was pleasantly surprised by how…read moreknowledgeable they were on exotics. My female pacman frog has some sores on her front palms and they were able to squeeze me in the same day I called and get her seen so she can get antibiotics. The team was super friendly, and the care was affordable for exotic veterinary care. It is surprisingly hard to find vets that will treat amphibians, this vet was great!

My partner and I had been bringing our dogs to Banfield for the past few years out of convenience…read moresince we moved a few times before finally settling down in Eagan. We finally decided we needed to find a new clinic for our dogs. I sent Lexington Pet Clinic an email to inquire about pricing and establishing care and they were able to answer all of my questions. I brought both of my dogs in at the same time and the exam was quick and efficient. I was also able to order parasite control through them.

I brought my cat here for the first time last week for some vaccinations she needed ASAP to be able…read moreto go to a boarding kennel the following day. Beforehand, I was thinking, "how good can a vet inside of a PetSmart be?" I just really needed to get my cat in SOMEWHERE, and with haste. But as it turned out, Banfield in Eagan was incredible. I was able to get an appointment quickly and easily over the phone-- receptionist was super friendly and helpful. Our appointment was with Dr. Pagnotta and WOW was he thorough with my cat. Besides the vaccinations she needed, my cat was having litterbox issues. Dr. Pagnotta took care of everything for us, even spending over an hour with our appointment just collecting data from my cat and I to ensure the best treatment and plan of action going forward for her. Following the initial appointment, my cat needed a dental cleaning and they were able to get her in within the same week. Dr. Pagnotta suggested taking a look at my cat's anal glands while she was under anesthesia for the dental work, and I permitted it. My cat had been experiencing pain in that area for awhile-- turns out her glands were severely full and needed to be expressed. After her procedure, Dr. Pagnotta called me and gave me a detailed rundown on everything that happened during the appointment and updated me on my cat's current state. I was beyond pleased to hear exactly everything that went on while she was there. I felt grateful knowing that my cat was in good, caring hands. Our experience with Banfield and Dr. Pagnotta was excellent. I've already recommended them to my family and friends, but thought they should have my online review as well! Thanks Dr. Pagnotta and Banfield staff!

DO NOT BRING YOUR PET HERE. PLEASE READ THIS REVIEW - MY CAT WAS COVERED IN LAYERS OF HER OWN FECES…read moreAFTER BEING TRAPPED IN HER CARRIER FOR HOURS FOR A SIMPLE CHECK UP. INHUMANE AND ABSOLUTELY DISGUSTING TREATMENT TO ANIMALS. I brought my cat in who is having trouble cleaning her backside. I believe it's due to her being a tad bit overweight but I brought her in just in case, so they could see if anything internal was going on. She was returned back to me with poop smeared all over her back legs, in between her paws, and all along her tail. She was shaking with tears in her eyes. My cat is my absolute best friend so I just wanted her to be OK. She wouldn't let me clean her backside myself so I figured even if nothing was wrong internally maybe a professional could help me clean some of the feces that was stuck to her fur which can be painful. When I arrived for my appointment, they assured me that she would be very comfortable and that they could assist me with all of my concerns. They explained that they had a room with a TV and a bunch of space for the animals so that made me feel more comfortable about dropping her off - that was the only appt option they had. I picked her up when she was finished and when they handed her carrier over, I noticed that it smelled like poop. I took her to my car open the carrier and was horrified. She had poop smeared all inside her carrier and completely embedded into her back legs and her tail fur. She looked frightened, and it looked like she was not let out of the carrier for more than two seconds. They did not clean any of the poop that was stuck to her fur that could cause infections that I needed a professional's help with. I brought her back inside and asked what happened. They said they do allow the cats to use a litter box quickly, but if they don't use it, then there's nothing they can do. I can only imagine how scared my cat was in the back of a noisy vet, unable to use the bathroom because she was rushed and then shoved back into her carrier for multiple hours. She was stuck in her carrier for so long to the point where once she did need to use the bathroom, she couldn't and had to poop on herself and sit in her own poop for hours more until they got around to calling me. What started as a simple check up was a 4 to 5 hour appointment of them holding her at the vet and doing absolutely nothing to help. I reminded them that I still needed help getting the poop that was stuck to her fur off of her to avoid infections and I needed a professional to do so. They handed me a couple wipes told me I could do it myself and sent me on my way. I had to throw away her carrier, call out of work that night, and put her immediately in the bathtub to soak where I picked off multiple layers of poop that she had been sitting in for hours all on her fur. When she was in the tub, she looked at me with teary eyes, not moving at all... just wanting to be clean again... and I knew something bad happened to her that day. I cried on the way home too... apologizing to her and promising her I would never put her through that again.

I had to find a new vet since I moved to a new area. This place was recommended to me and so far…read moreI'm very happy with the decision. I got my dog during covid times and was never allowed to be with him during his appointment or anytime after that at my last vet. I was so happy this place allowed me to go back with my dog. The people in the back were really friendly. The people in the front were very busy and didn't even acknowledge when I greeted them goodbye. It seemed like 3 of the 4 ish people sitting in the front are just taking calls and doing appointments, which surprised me they had them sitting up front in the lobby. I think the front-end customer service could be better. They do have service plans for the animals and I did sign up for that. I hope it is worth it as it was spendy (as all of them are, but my dog's health is worth it) and now they have increased the prices. I'm glad I paid in full for the year before the prices increased. Again, the care he received thus far was great.

I had an elderly cat who needed a lot of care towards the end of her life. The care she received at…read moreVet Partners definitely extended her life, by years even I think, and greatly improved the quality of it. The offices are always warm and inviting and clean. The staff is always so responsive and accommodating and kind. The pricing is fair and transparent with care packages available to help with pets who may need some extra help. And when the time came to say goodbye to my cat, the process was handled with gentleness and dignity. I have had a lot of negative experiences with other veterinary practices over the years which made me really nervous about finding a good doctor when I moved to a new area - I feel really lucky to have found Vet Partners and will trust any animal of mine to their top-notch care.

I had a very positive experience with Southview Animal Hospital recently. My wife and I were…read morevisiting our daughter and her family in California and boarded our 11 year old English Cocker Sophie with a boarding kennel we have used extensively in the past. This time Sophie was attacked by another dog at group playtime. She received two deep punctures in her left flank and abdomen. The boarding kennel took her to Southview where they treated her - cleaned her wounds, sewed her up, gave her pain meds and antibiotics etc. The kennel called our son who is our emergency contact here and he called us early in the morning in California. Of course we were shocked and worried - after all we had left Sophie in what we expected to be safe place. We called Southview and spoke with Dr Mahanke. She spent a long time describing Sophie's injuries, treatment and prognosis which was good. Sophie was returned to the kennel where she was placed in confinement and where the staff did an excellent job of caring for her. She was returned to Southview for a check and Dr Mahanke called us and gave us a positive update we also set an appointment for Sophie after we returned. Sophie came home in good spirits but wearing an Elizabethan collar which was necessary but made feeding etc very awkward and uncomfortable We returned to Southview but Dr Mahanke was ill so we saw Dr Lee who removed her stitches and the Elizabethan collar much to Sophie's and our relief. Both of the vets and the vet tech were very friendly and they obviously cared very much about Sophie's well being. My wife and I were very pleased and would consider using Southview for routine car but it is a very long drive for us.

just amazing!!! most down to earth people that work here. the staff made me feel very comfortable…read moreand answered all my questions before i even had to ask them. my previous vet left me with a lot of unanswered questions and a lot of "maybes." this vet gave me clear instructions and answers. & thankfully now my Sophie girl is good and healthy now :)

We have been taking our cats here for awhile now and have had always had a positive experience with…read morethe explanation of their health issues and the results of the exams as well. However, we have struggled with conversing with one of the Vets as she seems excitable, which makes it a little difficult for us to have a conversation. It would be helpful to pause and relax a little so we can talk as well. Overall, we are satisfied with this Clinic and the staff and plan to continue to bring them here in the future.

Ive been taking my doggie here since we got him in 2021. East Valley has been wonderful and Dr…read more Dudley is fantastic. I highly recommend this practice.

I've been using this pet clinic for around 11 years. Dr. Amos is the best! He's well versed in not…read moreonly the medical care, but also in animal behavior. He's helped me with mistakes I was making with my dogs that I didn't even know about. His advice is spot on. I love that he's a plain talker, cut to the chase, no frills. If this comes off to some as overly blunt or cold, try actually listening to what he's saying! The guy is a genius in my book. Beth & Shannon are friendly & so good with my dogs. I wouldn't bring my pets anywhere else!

I love the whole staff, especially Dr. Amos. Very generous with his time and his guidance on our…read morepets health issues has been enormously helpful. Always puts the animal first.