Very helpful and understanding aura and Daniel and dr brooks was amazing made me feel safe and didn't make me feel like I had to break the bank for my fur baby will recommend to everyone to come to this vet sky came in very itchy and came out a less itchy dog lol read more

Uptown Veterinarian - In the waiting room - Veterinarians Near Me - Minneapolis, Minnesota

After 12 years taking our sweet Shih Tzu to them, they refused to credit her account with the $150 cost of a procedure (needle biopsy)--I was told it was the only option (our dog has pulmonary hypertension & Dr. Antoniou told me he & her cardiologist were concerned about her survival under anesthesia.) I asked if the mass could be removed with only local anesthesia & he said they don't do that because it's dangerous if the dog moved while the mass is being cut out. So, I said "yes" to the needle biopsy (didn't show malignancy), & was told 90% of these tumors are benign & bring her back if it got bigger. Few weeks later, I made an appointment because it had grown. Then Dr. Rachel was asked if taking a piece of the mass for a biopsy was an option--I didn't think it was because when I was initially told options, her husband did not mention it. She said they could (???) & I just received the results that it is cancer. Not only did I wait weeks until having this done--I was never told about it--but they refuse to credit her account (I didn't even ask for a refund!) with the cost of the procedure; I would've skipped it had I known that a partial biopsy was available. I would've NEVER waited for "it gets bigger" to have it tested. I feel sick thinking of how I trusted this vet. I feel incredibly sad that our sweet dog has cancer, & disappointed & disgusted by their office manager & owners' handling of this situation. If you go to Uptown Veterinarians, do so knowing that your loyalty & trust will be met with insensitivity & pettiness. #UptownVet #UptownVeternarian #MplsVets #MiplsVeteanarian #MinneapolisVet MinneapolisVet #MNVeternarian read more

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I am thoroughly disappointed. The staff made us wait unnecessarily while they appearedto sit around and chat. They were not busy. They tried to overbill us. We had a poor treatment outcome. When I expressed concerns, they gaslighted me and blamed me. I would not recommend to you to bring your pet here. am thoroughly disappointed. The staff made us wait unnecessarily while they appeared to sit around and chat. They were not busy. They tried to overbill us. We had a poor treatment outcome. When I expressed concerns, they gaslighted me and tried to turn it around on me. I would not recommend to you to bring your pet here. read more

I am finally moving on from Uptown Vet. I had been going to this vet clinic for over 10 years (since I was a teenager!) and I loved it. It was highly recommended by me because it was such a warm place where the staff knew and cared about my animals. Initially when management changed I noticed a raise in the prices, which was okay with me because I felt my cats and I were still receiving the same quality of care, but I don't feel that way anymore. Over the years I have noticed a decline in communication and the staff are not as personable as they used to be. When vaccinations were due I sometimes received the email the week they were expiring giving me little time to schedule the visit and I frequently had to repeat myself as to details about my cat (who needs special care). They called me twice about other people's pets, which was another reminder that the communication isn't as good as it once was. Something that came up when my cat was prescribed a urinary diet food is they charge a processing fee for ordering your pet's prescription on certain websites. Thinking back, I do remember a fee for certain online orders mentioned to me once or twice when I picked his food up at the clinic, but I was never given the full details (how much is the fee and how to pay it) and honestly I had forgotten about this fee altogether because I had never ordered his food online before. I felt very confused when my order was canceled. When I finally spoke to the manager (who did listen to me adequately) she said they sent an email to a different family member on my pet's file after declining the perscription so I never received it. Time to move on. read more

I really like this place. Everyone is always so friendly and caring whether I'm on the phone making an appointment... or talking to them (from my car) when bringing Harley in for her first visit/vaccinations (via curbside service)... or getting some advice on the phone. When so many vets weren't taking new patients during the pandemic, they did everything they could to make sure my puppy stayed on-course for her vaccinations. As a new dog owner it's great to feel like they love Harley as much as I do... especially since I've never met the team in-person! :-) read more

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Tldr; they make you sit outside for an hour in order to talk on the vet on the phone for min. Before the appointment, I was told that--due to COVID--pet parents were not allowed inside. I was told the appointment would take *around* an hour, between drop off and pick up. With this in mind, I made a plan to do errands in the neighborhood while waiting for them to finish up. No--they wanted me to sit in my car for an hour just to talk to the vet for 3m and if I chose to leave they would charge a boarding fee. I thought ok, fine, for an hour a small fee is reasonable (time is precious!). After dropping my cat off, I'm ten minutes away, I get the call from the vet. It takes all of 3min. And they had the audacity to insist on the boarding fee?? Finally; they waived it. But I'm never going back to this place again. Plenty of great vets in the area without dealing with this nonsense. read more

This clinic will over charge you if you buy pet food from them vs buying it online. Completely willing to rip you off.

I called them and made an appointment for my cat that has diabetes because of mats in his fur that I was having a hard time combing out. I was informed it was a drop off appointment, meaning that the owner drops them off early in the morning and then the staff is available they will do the grooming. He came home looking just as bad as he did when I took him in. When I called to inquire I was told that "we aren't professional groomers, we do the best we can." I would have thought a professional vet's office could handle a few mats. The worst part is that they sedated my kitty for the grooming that by the looks of it took about 5 minutes. They changed me a little over $100. I disputed this charge with my bank and they were forced to refund my money. After that happened they sent me a letter stating that I needed to find a new office, that my cat and I weren't welcome there anymore. Classy. I can't even get them to release his records to me. He was there from about 7:15am until almost 4pm. I checked his blood sugar when he got home and it was low, but not dangerously low. My diabetic cat sat in a cage all day, ignored by staff. I called a couple times to see how he was and they sounded annoyed with me for calling. This used to be a good place. Took my previous cat here and they were great. I think they are under new or new-ish management. There are so many veterinarians in Minneapolis. I wouldn't waste my time here. They definitely put money ahead of patient care. read more

Our dog and cat are best friends. When our kitty got sick we knew we had to act fast! Our cat wouldn't eat but kept begging for food. Doctor Annie and her technician quickly diagnosed our cat with a thyroid condition. Service was fairly priced and we were able to get an appointment quicker than with other clinics. Highly recommend!!! read more

Uptown Veterinarian - Veterinarians Near Me - Minneapolis, Minnesota

I went to these people because I live close by and it's stressful to bring a cat to the vet. They took her in and called and told me she has a mass on her spleen. They took X-rays and bloodwork . I wanted a second opinion so I called and told them to send the results to another vet. It has been the longest day and a half waiting for a simple email about my cat and they still won't release the paperwork/results that I paid for. They aren't personal or caring if your pet is sick. The vet is never available and there seems to be many receptionists that don't seem to have a clue. Very impersonal and horrible experience. read more

I really want to love this vet, I do. I took both of my cats here when I first got them in 2006/07 and loved my experience. When I moved back to Minneapolis a few years ago, I came back because it was what I knew and I had such a great experience with them in the past. There have been a few issues since I was back (e.g., my cat going deaf and them acting like it was normal/nothing to worry about even when I explained the other symptoms) and the most recent one caused me to switch vets. I brought my cat in because he broke his tooth and they identified a heart condition (which I'm thankful for). In the time that we were talking about medication and determining what to do next, he went into heart failure (confirmed by another vet) and I could NOT get this place to call me back, despite telling them that his condition had declined and I needed their help in figuring out what to do! It took them over a week to call me and I'm pretty sure that it was because my new vet called to talk about what was going on with him. My vet was on vacation, which yes, we all deserve vacations... but I called several times and was told a different vet would call me back that day. Never got a call. The one time I called, they had no record that I had reached out and I reiterated that his case seemed really severe and I didn't know what I should do (he was still eating, so not an emergency vet situation), especially since we never landed on what to do with his medication. I was told the owner would call me back. No call. Finally, I decided to get a second opinion and my experience has been night and day compared to this vet. They are under new ownership now, so I really hope that this helps because like I said, in the past, I had such great experiences with them. But, it was so frustrating and disheartening to, from my experience, work with vets that didn't have any compassion or care for my cat. read more

Highly recommend. It seems as though the turnover at Uptown Vet has finally settled as of Jan 2020. Dr. Antonio has been here for a little while now and has earned my trust. He is friendly, knowledgable, and easy to communicate with. He follows up with my husband and I personally after he sees my dog for injuries or surgical procedures. The techs and staff are happy and clearly love animals of all shapes and sizes. Still easy to get my pet in for appointments, even same day, on short notice! There have also been times when I've made a quick office visit and they didn't charge me for the visit portion. read more

I don't have complaints about the care my dog has received, but customer service is a serious issue since Julie Smith sold the practice. It should not take 4 days to get a prescription refill authorized. I'm ready to go elsewhere. read more

I work with underdog rescue and they take a lot of their animals here and that's how I came to taking my dog and cat there. My animals are constantly getting into trouble as my cat is too curious and my dog is a puppy, but any concern I have they are able to help me right away. When my cat ate a rubber band, they were able to get me in right away to see how he was doing and if he would need surgery. He ended up being okay and I got to tell them that when they called the next day to follow up. They are always so kind and making sure your animals are okay and even allow you to email in pictures to help see if you need to come into the clinic. I wouldn't take my pets to any place else in the area after the experience I had with uptown vet. read more

We are second-year customers at Uptown Vet for our two cats (both under 3 years). Our first visit was with a male veterinarian who's name I've forgotten. However, I was very disappointed after a recent visit with Dr. Julie Smith because of her attitude towards me and my pets, and will not be returning. We took both cats in for their annual check ups & vaccines. Naturally, both cats became uneasy when the vet and technician entered the room. Dr. Smith gave our boy cat his shots but declared that our girl cat, Luna was acting too confrontational for an exam and we would need to reschedule. So I brought Luna in on the following Monday for her exam. I had a concern regarding vomiting that I wanted to discuss and mentioned this last week; so I was looking forward to addressing that concern. Luna was exploring the room when Dr Smith and the technician entered; they crowded on either side of the exam table so Luna could leave the corner she was hiding in. Dr. Smith immediately began making judgmental comments on how hostile Luna was and would not stop to ask me any questions that would be part of a normal check up. I finally asked them to stand by the wall so I could get Luna out from behind the desk. After setting her on the table, they held her down to give her her shots. I understand that they needed to hold her down, that wasn't the problem. I volunteered to help by laying my hand out, but Dr. Smith snapped at me that my insurance would sue her if Luna bit me. I was taken a back and Dr Smith continued to make negative comments about my scared cat's behavior the whole visit. My cat was acting nervous and defensive like many pets do at the vet. She was not attacking or biting the vet. Instead of cautiously approaching her, Dr. Smith aggressively approached me and my cat the whole visit. She did not make any efforts to make me or Luna comfortable during the visit. Ultimately, the reason I was disappointed was she failed to address my concerns and provide positive friendly service, instead she acted negatively from the start of the visit and her actions showed she wanted to get in and out as quickly as she could. Do not see Dr. Smith if your pet acts even the slightest bit uncomfortable in foreign situations; apparently Dr. Smith did not take any animal behavioral courses back in school. It would have been nice to have been given a summary of the visit or a simple "have a nice day" from Dr. Smith. read more

I have been taking my 8-year-old bulldog here for most of his life; the care he has received here seemed good otherwise I would've switched vets. However, it's my most recent visit that concerns me. A week ago Friday, I brought him in to have some bumps and lumps checked - I do this every year as precaution. This time, they reported that the lumps were cancerous and he needed surgery. Fortunately, a friend exhorted me to go to the U of M Veterinary Clinic for a second opinion. I cancelled his surgery and instead, brought him there. Within 24 hours the U of M reported that the tumors were NOT cancerous but fatty which is common in older dogs. They said surgery would be unnecessary. I was incredibly relieved because my precious pooch has been through way too much this year without adding unnecessary surgery on top of it. We lost our home in a fire and his life was completely uprooted. He lost his kitty brother in that fire. He had to have surgery to have teeth removed. Another surgery would have been horrible stress on top of all of that. Of course, the U of M bill was pricey, but not as costly in stress and money as surgery. read more

Don't go here. If you can't pay they hold you pet hostage. This place hates poor people. They charged me $192 for vaccines and a basic check up and then they refused to give my dog back when I was $5 short. I wish I could give them 5 stars. They've been really good to me in every other way but holy fuck you can't hold pets hostage. I'll be going somewhere else from now on read more

Last year my dog Echo started peeing blood. Thankfully, it turned to to just be a UTI, but it's very nerve-wracking to have a dog peeing blood. I had only moved to Uptown recently, from the suburbs, and I didn't have a local vet yet. It was 4:00 on a Friday, and I knew it was a longshot, but I called around to the closest vets (since I don't drive). The two closest vets were booked. Uptown was the next-closest and after explaining the situation to the receptionist she was able to squeeze me in, for which I was very grateful. When we arrived, there was a Shar-pei in the waiting room. I am a big Shar-pei enthusiast (RIP Walter), and I know how difficult they can be. She seemed to be fine in the waiting room, but once she got into the exam room, it sounded like it was a different story. I was very impressed with the vet's and tech's patience toward the dog (who was obviously being extremely snappy and difficult). I don't think it was just because there was other patients around. I've worked in dog-heavy environments for almost ten years and it's pretty easy for me to tell when people are pretending to be nice to "keep up appearances". Anyway, when it was Echo's turn to see the Vet, everything went smoothly. The vet was very nice, helpful, and personable (I don't remember her name), and she didn't try to push for any unnecessary tests to be run when almost all signs pointed to a UTI. I really appreciate that this place tries to do what they can to keep me from paying an arm and a leg when it's not needed. In the past few years I spent thousands and thousands of dollars at my vet in the suburbs on things that, in hindsight, were completely unnecessary. Don't get me wrong, I'm willing to spend as much as I need to keep my dogs healthy or treat their ailments.... but it seemed at my old vet they pushed for testing or procedures that didn't need to be done. I still don't understand how it took almost two months and at least $1500 for them to figure out that my dog didn't have pneumonia but instead had cancer. But I digress... A few weeks ago I brought my other dog Jasper in because his back end was jacked-up. It was a good experience that time, too. We had a different vet, but she was just as helpful and knowledgeable. Even though there are vets closer to me that are easier access without having a car, I choose to continue going to Uptown Vet due to the very positive first experience. read more

Really disappointed with this clinic. I have taken a couple of animals here over the years, and years ago it was great, but I think they have changed hands, and the new owners have hired incompetent employees that are extremely rude and super slow. Not to mention, they do not recall work you have had done in the past, or even remember your pet. Just impersonal, and very expensive in comparison to other clinics. I would highly recommend searching out a different vet if you are new and looking. read more

I am so thankful for the staff at Uptown Vet! Our newly adopted dog needed a TPLO surgery. As a new dog mom I was panicked and had a lot of questions. Every phone call and email was answered with patience, kindness, and thoroughly. I never felt rushed on the phone and knew that my dog was in very loving hands every time I dropped him off. They went over every option in detail with pros and cons so that I could make an informed decision. I highly recommend! read more

I used to love this office. My last two visits have been after sale of the clinic to a larger entity. The experience has changed for the worse. Today I sat for 45 minutes while printer issues were resolved. I'm not sure if I received the medications and food that I was prescribed and paid for. During my wait I listened to the office manager yell at staff for adjusting the thermostat. The quote was "if you touch the thermostat, you will lose your finger". Sad to say that this will be my last visit here. I loved it when Dr. Smith was here. read more

I have a new puppy and I chose uptown veterinary to be my primary vet. So far so good! They always get me in right away, I haven't had to wait, their prices are very fair and it's an at home feeling building and staff. read more

Located near the heart of uptown, it's a perfect spot and easy to get to. In true uptown fashion, the practice is in a lovely old house. They have a separate dog and cat waiting room so the cats don't get freaked out. With lovely antique touches, you feel like you're just visiting a grandparent. The staff is so friendly and kind, bustling around helping their patients in what feels like their home all the while flashing a smile in your direction. The staff went out of their way to squeeze me in on a busy Friday when I called about a sick stray that I had been caring for while searching for the owner for a couple weeks. Dr. Antonio Or "Dr. Tony" as he introduced himself felt like an old friend immediately. Gently performing and exam on the cat while listening to me. Unfortunately the kitty was very sick and I decided to euthanize. I had never been through euthanasia before and on a cold snowy day by myself with this kitty I had tried so hard to heal, I felt scared. The lovely vet tech (I'm sorry I didn't catch her name) and Dr. Tony were so thoughtful and comforting, I didn't feel alone. If you're looking for affordable, family practice healthcare for your pet in the minneapolis area - I can not recommend this place enough. read more

I called the morning of with concern for my dog. They got me in with in 2 hours. They were very friendly, very client focused, took time with my dog to problem solve, well educated, and they did not tell me i had to do a million things. Very affordable! Very happy, i am glad i went. read more

You know? This place is alright. It may not be the fancy schmanciest of places, but the staff are friendly, low maintenance and do their jobs. I feel like my dog is in good hands, and their prices for getting my dog spayed were less than half of some of the other vets in the area. Should one pick a vet based on their price? Of course, not, but is it a contributing factor to choice? Yes. Times is hard. In sum, good vet clinic, friendly workers but not el super fancyrino. read more

I have a rather large German Shepherd who is really a teddy bear. He gets a bit nervous at the vet and I have had many, many vets suggest they sedate him for a routine check up and shots. This dog has never bitten anyone in his life and the suggestion always really bothered me because I felt these vets were more concerned about themselves than with the health of my pet. It took me two years to find a vet in Chicago who was amazing with my dog, so I was a little nervous at finding one here in Minneapolis. My poor guy was really really sick so I had to dive right in. The moment I walked into this place, I felt that everything was going to be fine. Everyone at this clinic was helpful, compassionate and amazing with my dog. No one seemed intimidated or threatened by him. I expressed my past experiences and my concerns and I was assured that they do not ever like to sedate animals just to treat them. The staff was completely knowledgeable and answered all of my questions effectively. I am so incredibly happy to have found this place! read more

My BFF and I brought our 3 cats here today for check-ups and ever since my first phone call to this place, I have been treated with so much kindness and respect from every person I encountered I have felt taken care of and they sure show a lot of love to our cats!!! The way the office is set up is so neat-they take dogs in a separate place so there isn't any cat/dog interaction which makes it peaceful and almost relaxing in the office because there isn't all that crazy barking/meowing from animals that aren't used to other animals. If that makes any sense! We already made our next appointment for all 3 of our cats! Thanks for being a great place, Uptown Vet! read more

Our dog has gone there for years and they have served her well when she's been sick and when she's been healthy. It is a comfortable, homey environment that relaxes my pet. The vet techs go out of their way to get in a snuggle with my dog every time she visits. Another thing I really value is that before asking if I want any services done, they always share the price with me. And they never pressure me in one direction but always ask for directives with respect. Recently, we lost a cat, and Dr. Cartledge and the whole staff of Uptown Vet were there to support and help us every step of the way. Their empathy and compassion during such a sad time made me know we will always go to them, because they care about our pets the way that we do. The staff is a group of knowledgeable animal lovers that will serve you and your pet well. Uptown Vet is wonderful and I highly recommend going there. read more

Since I wrote my initial review, our kitty (who is not so much of a kitty anymore) has had a few more appts for shots, and we've taken in our dog as well when she fell ill. Both doctors are very kind, informative, and clearly knowledgeable. I feel safe bringing my "so loved it's almost insane" animals here. For as long as I live in the metro area, I will plan on bringing my fur kids to this clinic. read more

This has always been a great vet office. It's now even better under new ownership. Dr. Antonio is terrific - knowledgeable and practical. I like how everything is handled and I think the prices are very reasonable. Plus, my dog REALLY likes it here. read more

DO NOT take your pets here. Took my cat there during the last few months of his life. Quality of care was substandard at best - neglectful at worst. Multiple items of documentation lost during the course of his end-of-life care, and the way that the euthanasia was handled was easily the absolute worst I have ever experienced in my life. Because of how they handled it, my cat spent the last few moments of his life in agony, and I was robbed of any opportunity to comfort him during his final moments because they simply neglected to tell me that when they were taking him back 'for a catheter' they were going to drug him up so hard that when I saw him next all he could do was lay there, glassy eyed and growling. My final memory of him is the doctor picking him up, and my cat looking at me, terrified. Learn from my mistakes - don't ever use this vet. They don't care for your animals properly. read more

This place NEEDS some recognition. For me, Dr. Smith and her vet techs at the clinic were wonderful. Very down to earth, very fair with pricing. My cat just got 4 teeth removed - 2 dental rads, 1 extraction, 1 oral surgery - (she was a rescue and the family who had her before were unfamiliar with cat health needs, so sadly she came to me mildly neglected) and was also given some medication to help with her pain. Quotes at other places for only 1 tooth extraction reached $870-1200 - here I was charged $414.36 TOTAL - including medication, and they also threw in grooming at no charge! It was so easy and hassle free, I was able to drop my cat off in the morning and pick her up right after work. They even called me once she was done and waking up from the anesthesia. Very pleased, great service, great service quality. read more

We got in for an appointment at the last minute for a skin irritation issue. From the moment the phone was answered to the vet tech running out after us with med instructions, this was an enjoyable vet visit. My dog is a pit bull mix and gets antsy in new situations--jumps up and has difficulty sitting still for very long. None of the staff was fazed by Kenobi's nervousness, and each person was very friendly. Dr. Schultze got right down on the carpet with my dog and immediately made friends. She gave me treatment options and explained the possible side-effects. No other vet has ever explained-effects before, and I could have used the knowledge about more frequent urination then! Personable attention, options, and great advice. The cost was reasonable, too. read more

My husband and I both agree: Uptown Vet is a FANTASTIC place for animals! We have been going there for six years for our two cats, and love the staff and the atmosphere! We always feel welcome there, and never have a problem leaving our cats with them. It is a friendly environment, and the staff are all kind and caring. Dr. Smith is excellent with both of our cats, and has always given us more than enough information about how to care for our pets. She is great, and I would recommend her to anyone looking for a place to bring their pets. read more

My dog was critically ill the morning I called Uptown Vet. I had been seeing another vet that I was not happy with, and one morning my little guy woke up very, very sick. I called Uptown Vet, and they got me in before noon. The techs and Dr. Smith were competent, professional, and compassionate and I SO appreciated the fact that I was told costs for everything and kept informed as to procedures, etc. Prices are VERY fair here, and the environment is clean and relaxed. Everyone took on the challenge of caring for my dog as if he were there own, and went FAR above and beyond in teaching me what I could do to care for him at home. I brought a piece of research in that dealt with my dog's condition, and Dr. Smith was happy to take it into consideration and use any information I could find in making decisions as to meds, care plan, etc. Right now, my dog is on the mend and they are still checking in with me daily to see how he is doing. I love this place! read more

Awful place for aggressive breed dogs. They refused to look at my dog and said it needed to be sedated in order to exam the ear to prescribe ointment for infection. I was able to get service at Banfield Pet hospital, they examined my dog without any problems. read more

Called them to ask a question about my daughter's horse. Person on the phone was very unhelpful and rude. I am going to pass on this place and think you should too. Very poor customer service. Will not bring my dog back here. read more

Very helpful. Super affordable-provided me with an updated estimate every step of the way through the visit. Listened and spent lots of time trying to figure out what was going on with my dog. Didn't feel hurried like I have at other vets. VERY thorough. read more

I brought in my recently-rescued dog to have a checkup and vaccinations, and can honestly say that I have never been so pleased with a vet. Everyone in their office was kind, thoughtful, honest, and so so loving toward my animal. I could not recommend Uptown Veterinarian more. read more

Uptown Vet has provided caring and competent care for our three cats for over 15 years. Every interaction with the doctors and their staff is professional and pleasant. You can tell they really love working with our animals, and we love Uptown Vet! read more