This place is more than a gem, it's necessary for peace of mind. As the owner of an exotic pet, I…read morehave unfortunately had to use Como Park's 24 hour emergency service more than once. They are responsive to phone calls, emails and are incredible kind to stressed out pet parents. They moved to a new location a bit over a year ago, which now has a much nicer waiting area. After our emergency visit, I got a follow up call checking on our pet and asking if there were any questions or concerns. Truly an indispensable service with kind and knowledgeable staff. I am so relieved they exist!!!

Our newly rescued Pomeranian spent 3 days at Como Park being treated for persistent pneumonia. We…read morewere blown away by the quality of care and the personal investment of each and everyone at Como Park Animal Hospital in bringing our dog back to life. We called at 3:45am on Good Friday and the hospital was too full to accept our pet (holidays, it seems, are often busy at the hospital). On the following day I called again, and my pet was admitted into the hospital for three days. He received dedicated, careful care, which explains why this policy of not over-admitting is so important. As soon as we came to the hospital on the weekend, our dog was taken back for triage. While he was being treated in the ICU, a technician came to talk over our Pom's case. He was just rescued, and his pneumonia was being treated for 9 days already without success. Our dog was hospitalized for 3 days. During this time, he was treated by four vets, all of whom were exceptional, though our favorite vet will always be Dr. Reis. She was invested 100% in brining our dog back to life. Together we created a treatment plan, with Dr. Reis always listening to my concerns and giving the best advice. I felt like I had a knowable partner in a difficult situation. Thank you, Dr. Reis!!! We were welcomed to visit our dog during his hospital stay whenever we wanted. We came 3 times a day, morning, noon and night, and we were always shown to a private comfortable room for a long, long visit. We brought food from home, which our dog was given by the staff during his stay. We also fed him during our visits. We called every day for updates on our dog between our visits, and each time the technician we spoke with was so kind, so loving to our dog and so helpful in providing us with all the information we required, including going over treatment plans daily. At last, the cost for our dog's stay was far less than we feared. Though we had asked that no cost be spared during treatment, in the the end the final bill was moderate. Thank you so much! This little dog is our family's Christmas present, and we are very grateful to Como Park Animal Hospital for giving him a chance to survive a cruel life of abuse prior to his rescue. Now, we have a chance to build a happy life together. Thank you!

Very heartbroken, had to put my Luna down and lost $7000.00 dollars as a retired widow. Had to…read morereplace gluocose sensor 4 times, didn't work right up to the end. Didn't give her insulin there to see it's effects, or correct dosage and when I started to her systems broke down, she was suffering and had to put her down, very heartbreaking, and they still tried to bill me an extra $2100 until I objected and got a $200 refund. Very upset and heartbroken, they were after my money and did not take proper care or concern for my Luna. I feel I was just an old lady to get money from because she loved her dog, didn't take proper care or precautions for her dog! Or think of the owner or the outcome, should have true insulin there 1st to see the effect and give right dosage. Very heartbroken experience!!

Pet Emergency Room. Cost an arm & a leg, but they made sure…read moremy daughter's chihuahua was ok after getting bit by a husky. You pay up front for the possible bill before being examined. They refund the difference for services not performed. Daughter paid $1300-after refund. (Antibiotics, monitoring, X-ray to make sure his lung wasn't punctured, no stitches.) Staff was thorough but not super warm. Guess they see a lot of trauma...

We took our cat to Larpenteur Animal Hospital when we lived in Minnesota. The staff are the…read moreabsolute best and super friendly to boot. I just called to get some decade-old paperwork from them; they had it in the mail within 5 minutes.

So I'll start this by saying my dog was itching himself over what I thought was just an issue from…read morean ear infection and having a cone on maybe rubbing him raw, as well I had a cat at home doing the same. both animals have drawn blood scratching so I came into this appointment already nervous and desperate for help I couldn't seem to give to my pets. I called for an appointment which I was quoted $20 for just coming in to see IF my dog needed medical attention past the obvious ear infection I was already aware of. I wish I knew the name of the receptionist that took my appointment but they know because it's in the log of who booked the appointment. So I get there and end up getting jerked around from $300 some odd dollars to $500 something down to settling on $400 (while I'm on the phone with my fiancé trying to check our funds because again we were expecting a $20 checkup). For her to come back again and tell me $600 plus dollars to finally end up paying $500 For medication and services. They then failed to give me written or verbal instructions about how to give the dog treatments I don't understand. In fact the only verbal instructions were "obviously don't give him this until 30 min after that while walking out of the office. On top of all this I paid for a separate item for a pet at home that couldn't make it to the vet that day but still needed the item (a cone collar) and it wasn't given to me. I also only saw the doc for like 5 minutes and the vet assist kept commenting on my phone call when trying to discuss paying half a grand out of nowhere. I feel like I wasted my time and was robbed blind. I obviously wasn't robbed literally, but I feel taken advantage of and under helped and like I could've gone to PetSmart and done 5 minutes of research and bought some medicine to get the same quality of help for probably $50-100 instead. Check your receptionist quotes, guide your clients treatments, provide things paid for. Do better.

An extremely compassionate, professional and timely service. Their customer service is impeccable…read moreand their staff is knowledgeable and caring. Dr. Mike is what you would describe as someone who found his calling. Professional, caring and respectful. He answered all our questions and still asked us if we had any more questions or concerns. I highly recommned this service.

Dr. Mike was incredibly empathetic and a fantastic listener. He came exactly on time, and helped…read moreour cat out of pain and eased us into life without our beloved pet. Dr. Mike and MN Pets were truly fantastic to deal with, at an especially difficult time. These folks, especially the visiting veterinarians, have a true calling.

They are a teaching hospital so you would expect top level care, but they treat owners as an…read moreafterthought and do not include them in the care decisions. They did not want to meet with us on an emergency case until after the doctor did an exam. Us knowing our pet was not valuable to them. I am left with the feeling that our pets are just teaching subjects for them and we pay for the privilege of being disrespected. Another experience with them was that they over treat/experiment with our pets, wanting to try the latest medicine or teach something new instead of doing what is best for the pet. Be prepared to challenge what they suggest which is the opposite of why I consult a vet. I am looking for caring instead of being bulldozed. It's a shame they care more about teaching and collecting money than about the animals.

My dog went here for cancer care. They gave her an additional 10 months of excellent quality life…read morethat we could spend doing the things she enjoyed. They were compassionate and professional. When we took her in for her last visit I could see how comfortable she was with the oncologist who had cared for her. It made me feel better and more importantly made my dog relaxed and comfortable.

I started coming to this vet after I decided to keep a found kitten. Kitten was injured and I had…read moreto get her to an emergency vet right away. She needed stitches to be removed 2 weeks later. Life Care was suggested and I was looking for a new vet, so went to them. Decided to stay with them. Most of the doctors have been great. Most techs have been great. I think it's the ownership and staffing/scheduling; as I've noticed in the year and half or so I've been going, front desk staff changes. I've also not seen one of the techs I remember when I first started going there. They aren't retaining support staff and I can guess why they leave. The appointment/record entry is questionable. Regardless of the reason for the appointment, it has been entered as "wellness exam" 9/10 times. When you go to schedule via the portal- there aren't appropriate choices, or comment sections to add info. When you do think you picked the appropriate choice/wording and later check/look it up - the info has changed to generic "wellness exam". No idea of price until you get there and they suggest how to proceed and have you agree. Except for the very first visit, I'd usually never get out of there without paying at least $150, or in that ball park. I said, AT LEAST. Not "on average", but as in, no less than. Every. Single. Visit. Hundreds of dollars for blood work labs, before anything that requires anesthesia (dental cleaning, etc.) Go in for an issue, suspected injury, illness- whatever- and you drop over a hundred for exam, then more for meds. Then a follow up is scheduled for a week or so out- which again costs you over $100. My most recent visit was the deciding factor for me. They suggested a flea and heartworm preventative for my older cat (at the appointment) and I thought that made sense. I was all ready to get the med, when I asked about it for my other cat at home. The tech said they'd have to see my other cat in office before prescribing it for her too; mind you- that was the kitten, who'd constantly been there (as in, about every month) her first year of life for regular wellness exams and preventatives, etc. Refused to give the med for her without seeing her in office, but didn't explain why what was necessary. BUT wanted to send me home with the med for the cat at the appointment. WHY would I treat one cat with a flea preventative and not the other cat at the same time? What would even be the point? That is what I told the tech, and refused the med. I knew already, and didn't want to accept it... At that point and after all the other money spent there over the period of a year and half and red flags- it was completely clear that this hospital ridiculously over charges. Offers urgent care, but somehow the appointment will be days away- but will still be charged urgent care pricing...One way or another; either by exorbitant pricing for certain services, or by over scheduling/unnecessary exams. I have to go elsewhere.

I will not be returning here. I reached out near the start of business and was told I would receive…read morea call back shortly regarding an ongoing life threatening situation with one of my pets. after no call back, I left a review expressing my disappointment at the communication regarding this situation and life care responded with private information regarding my pet, their condition, and potential treatment options while not addressing the fact they never called me back and insinuated that their lack of communication was somehow my fault. additionally the situation at hand had been discussed with a specific vet and I had a verbal agreement of the process of care, and it was only due to this verbal agreement that I agreed to change vets in the first place, but being a critical thinker I understand that policies are polices for a reason and focused my review on the lack of communication. so not only did I not get a call back regarding a life threatening situation, the verbal agreement (which was not mentioned and not the reason for the review in the first place) was not honored, and they violated my and my pet's privacy. Do better, own your own behavior and the negatives that come from that, in addition if the receptionist named Kim is unable to be professional and respectful when there is a valid complaint, they should not be in the position to answer the phone.

We had Dr. Eric and his assistant come to the house to put our senior dog asleep…read more Dr. Eric talked us through each step of the procedure-going into another room while we spent time with our dog after giving her the shot for sleep and again after the final shot. He was calm and caring. Really focusing on us and what we could expect. A few days afterward, we received a floral delivery and a sweet note from his clinic. I can't tell you how much that helped in our grief during that time. We picked up our dog's ashes which came in a pretty wooden box along with a card from the box company-a tree had been planted in our dog's name. How cool is that!?

I have been going to this clinic since I moved to MN in 2023 and have had a great experience every…read moretime. All of the staff are always friendly and the vet has been great to work with from managing care for an elderly cat to getting a new kitten spayed. The wellness plans are affordable and the vet has always been thorough with information and never encourages paying for services not immediately needed. I recently utilized their urgent care appointment which saved me a ton of money having to do an emergency vet, and the procedure was quick and affordable. This place has definitely been my best vet experience.

I love St Francis Animal Hospital. I have 2 cats and 1 dog and have been a client since 2017. They…read moreliterally go above and beyond when taking care of your animals. They are always super friendly, knowledgeable, and extremely thorough. I don't trust my animals with anyone else!

After moving to the Roseville area a couple years ago, there was a need to find a new vet for our…read morecat. This was the place we chose and it has only been an exceptional experience! From my first appointment with Kevin, I felt that him and his team really cared for my cat. Kevin was able to diagnose my cat with a UTI, went through her past medical history and we were able to help my cat feel well again. Since there were no appointments open with Kevin on the day I was available this week, there was a need to see another vet. Katie was absolutely fantastic and took the time to go through any questions or concerns I had! Honestly, I would recommend both Kevin and Katie after these visits The whole team at this place is amazing and caring. My cat is a senior and I'm thankful for a place that'll be there for us through these last years. Highly recommend!

I would recommend this place to anyone…read more I looked around for a clinic that had the best care for the lowest cost. This place was it. Their prices were the lowest I could find, and the care was exceptional. Every person I saw cared a lot about my cat and was very helpful in answering all of my questions and making sure my cat was feeling comfortable. I was given free cat food for him just because they cared. I was not pressured into buying expensive tests for my sick cat. It was mentioned as an option, but they supported me in the decision for the option to give my cat some medication to see if that helps first. I was showed how to dispense his meds, and I was talked to for almost too long about what to look for and about any concerns I had. I was beyond impressed when I left. My cat was also very comfortable and happy there too (and he is normally very skiddish in new situations). I will definitely go back, and I am so happy I found them!

Excellent care provided by all the staff. They all made us feel comfortable and did a very detailed…read moreassessment of our pet. I would highly recommend this vet. clinic to anyone looking for compassionate care of their animals.

We take our dog Lilly to this place for all her needs. We have always taken our cats and are so…read moreimpressed by the caring staff

I've had two of my dogs cared for by Midway since they were pups. I think we're going on twenty…read moreyears of care now. Maybe some of that is due to them both being doodles of remarkable gentle natures, but the quality of medical care and overall concern for their well being has always been exceptional. Dr. Nolte and her team are the finest veterinary caregivers I could hope for with my furry buddies! My experiences have been consistently caring and mostly professional treatment by them. It's true some new assistants over the years have had steeper customer service learning curves than others. Under Dr. Noltes guidance though they've always picked up on her genuine care for her patients.