We have been going to Como Park Animal Hospital with our cats and dogs for years. We've always had…read moregreat service and they treat our pets well, from the good times when we've brought in new puppies and kittens, to the sad times when we have had to say goodbye to a beloved family member. Everyone we have worked with is great, and we have a real soft spot for Dr. Jennrich. He is skilled, kind, and thoughtful and we request him for all of our appointments with both cats and dogs.

OVERPRICED AND OVERTESTING: I was gob smacked at the cost of a single health screening for a…read morewellness visit. This is clear price gouging and excessive testing. My former vet ran an estimate of the same charges and came back with the same rate I incurred in 2025. THEY SERVE THEMSELVES AND NOT YOUR PET: They take advantage of people who need animals in their life to maintain their own wellness. The doctor left me a long rambling voicemail on which he literally warned me of possible risks of my dog continuing on her medication and then backtracked. They clearly lack the capacity to be compassionate and tactful to humans or their companions. THEY MAKE GETTING AN RX AS DIFFICULT AS POSSIBLE: I had to drive across town to get a paper RX. It was not ready when I arrived. I asked the receptionist for an envelope and she gave it willingly. They are clearly able to put an RX in an envelope, add a stamp and have their mail carrier collect it. THEIR RESPONSE: Thank you for taking the time to share your feedback and for expressing your concerns so openly. I am genuinely sorry to hear about the financial and personal challenges you are facing, and I understand how stressful it can be to manage unexpected expenses, especially when caring for a beloved pet. Regarding your pricing questions, I want to clarify that as a private, independently owned veterinary clinic, we do not receive the same funding or discounts as rescue organizations or foster groups. Our pricing reflects the costs associated with operating a full-service 24-hour hospital, including staffing, medical equipment, and quality care for all our patients. While we strive to keep our services affordable and accessible, we are not able to match the discounted rates available to non-profit organizations. We set our fees fairly based on the services we provide and the costs we incur to ensure the best care possible. For the fecal test, our standard pricing is in line with other local clinics. The higher total on your bill resulted from the additional lab work performed during your visit. While your previous veterinarian conducted only a fecal and heartworm/tick test, our wellness visit included those tests plus a full-body function health screening panel, which accounts for the higher total cost. I have attached the lab results for your records. I apologize that you were not provided with an itemized estimate during your visit. In the future, we will discuss all recommended tests and associated costs with you in advance so you can make fully informed decisions. I have also discussed this with Dr. Casey. Regarding your feedback about communication, I am sorry that voicemail was not your preferred method for receiving results and that the delivery left you feeling uncomfortable. I have noted in your record that you prefer to receive future test results by email, and we appreciate your input on how we can improve our approach. While we are unable to offer a refund or compensation in this case, please know we value your feedback. If you have any further questions, please feel free to reach out to me directly at admin@comoparkvet.com. Thank you again for sharing your perspective and dedication to your dog's well-being. Sincerely, Steph F, BA, LVT Practice Manager

My cat was acting very abnormal and I needed to have her checked out. Blue Pearl did a great job…read morehelping out my cat. I loved how transparent they were through the whole process: cost, options, recommendations, care etc.

I brought my cat in for ingesting ibuprofen. quick google search says real bad for cats so I…read morepanicked and brought her here after another vet couldn't help with vomiting meds. by the time I got there it had already been two hours since ingestion. They made me call an 800 poison control number that charged me $89 up front to tell me this was a potentially lethal dose (which google already told me) and gave me a case number for them to call and get instructions for care. they came back with a suggestion of 48hrs of fluids and monitoring to the tune of $4800. I about died and told them I'll take her to my regular vet now that theres nothing to do but monitor and fluids. When I called the local vet, they followed up with the same 800 poison control and were told they recommended outpatient monitoring with fluids and meds. Not 48hrs in patient. They quoted $300-$400. I was charged $150 for absolutely nothing and another $89 for them to have an online vet decide what to do and then choose to do differently to make the maximum potential money? If you're looking for a place with all the fancy gadgets and wanting you to max out your credit cards without actually applying medical knowledge or care for YOUR well being, This is the place for you!

We took our cat to Larpenteur Animal Hospital when we lived in Minnesota. The staff are the…read moreabsolute best and super friendly to boot. I just called to get some decade-old paperwork from them; they had it in the mail within 5 minutes.

So I'll start this by saying my dog was itching himself over what I thought was just an issue from…read morean ear infection and having a cone on maybe rubbing him raw, as well I had a cat at home doing the same. both animals have drawn blood scratching so I came into this appointment already nervous and desperate for help I couldn't seem to give to my pets. I called for an appointment which I was quoted $20 for just coming in to see IF my dog needed medical attention past the obvious ear infection I was already aware of. I wish I knew the name of the receptionist that took my appointment but they know because it's in the log of who booked the appointment. So I get there and end up getting jerked around from $300 some odd dollars to $500 something down to settling on $400 (while I'm on the phone with my fiancé trying to check our funds because again we were expecting a $20 checkup). For her to come back again and tell me $600 plus dollars to finally end up paying $500 For medication and services. They then failed to give me written or verbal instructions about how to give the dog treatments I don't understand. In fact the only verbal instructions were "obviously don't give him this until 30 min after that while walking out of the office. On top of all this I paid for a separate item for a pet at home that couldn't make it to the vet that day but still needed the item (a cone collar) and it wasn't given to me. I also only saw the doc for like 5 minutes and the vet assist kept commenting on my phone call when trying to discuss paying half a grand out of nowhere. I feel like I wasted my time and was robbed blind. I obviously wasn't robbed literally, but I feel taken advantage of and under helped and like I could've gone to PetSmart and done 5 minutes of research and bought some medicine to get the same quality of help for probably $50-100 instead. Check your receptionist quotes, guide your clients treatments, provide things paid for. Do better.

Our visit is complete and as hard as these decisions are to make the process was comforting. This…read moreis my first time using this type of service and I can't tell you how glad I am to have chosen MN Pets. From the first contact to saying our last goodbye the process was very smooth. Communication was great. Our sweet girl blessed us 16 1/2 years of joy and love. She will be missed but knowing her last day was filled with calm love and kindness fills me with comfort. Thank you.

An extremely compassionate, professional and timely service. Their customer service is impeccable…read moreand their staff is knowledgeable and caring. Dr. Mike is what you would describe as someone who found his calling. Professional, caring and respectful. He answered all our questions and still asked us if we had any more questions or concerns. I highly recommned this service.

Took my Boston Terrier here after my regular vet was unable to diagnose what was wrong. While the…read moreoutcome was not what we wanted, the care and staff at this hospital was incredible. We had a resident who primarily took care of us, and she was kind, knowledgeable and compassionate. While the services are on the expensive side, I would not hesitate to come back again.

They are a teaching hospital so you would expect top level care, but they treat owners as an…read moreafterthought and do not include them in the care decisions. They did not want to meet with us on an emergency case until after the doctor did an exam. Us knowing our pet was not valuable to them. I am left with the feeling that our pets are just teaching subjects for them and we pay for the privilege of being disrespected. Another experience with them was that they over treat/experiment with our pets, wanting to try the latest medicine or teach something new instead of doing what is best for the pet. Be prepared to challenge what they suggest which is the opposite of why I consult a vet. I am looking for caring instead of being bulldozed. It's a shame they care more about teaching and collecting money than about the animals.

I have had 2 golden retrievers and both have received excellent care. Our golden Maggie passed last…read moreyear and received wonderful care until the end. My golden Harley LOVES the staff here. Extremely personable, always willing to work with us and our needs, has helped in multiple emergencies and illness. I cannot recommend this place enough.

I started coming to this vet after I decided to keep a found kitten. Kitten was injured and I had…read moreto get her to an emergency vet right away. She needed stitches to be removed 2 weeks later. Life Care was suggested and I was looking for a new vet, so went to them. Decided to stay with them. Most of the doctors have been great. Most techs have been great. I think it's the ownership and staffing/scheduling; as I've noticed in the year and half or so I've been going, front desk staff changes. I've also not seen one of the techs I remember when I first started going there. They aren't retaining support staff and I can guess why they leave. The appointment/record entry is questionable. Regardless of the reason for the appointment, it has been entered as "wellness exam" 9/10 times. When you go to schedule via the portal- there aren't appropriate choices, or comment sections to add info. When you do think you picked the appropriate choice/wording and later check/look it up - the info has changed to generic "wellness exam". No idea of price until you get there and they suggest how to proceed and have you agree. Except for the very first visit, I'd usually never get out of there without paying at least $150, or in that ball park. I said, AT LEAST. Not "on average", but as in, no less than. Every. Single. Visit. Hundreds of dollars for blood work labs, before anything that requires anesthesia (dental cleaning, etc.) Go in for an issue, suspected injury, illness- whatever- and you drop over a hundred for exam, then more for meds. Then a follow up is scheduled for a week or so out- which again costs you over $100. My most recent visit was the deciding factor for me. They suggested a flea and heartworm preventative for my older cat (at the appointment) and I thought that made sense. I was all ready to get the med, when I asked about it for my other cat at home. The tech said they'd have to see my other cat in office before prescribing it for her too; mind you- that was the kitten, who'd constantly been there (as in, about every month) her first year of life for regular wellness exams and preventatives, etc. Refused to give the med for her without seeing her in office, but didn't explain why what was necessary. BUT wanted to send me home with the med for the cat at the appointment. WHY would I treat one cat with a flea preventative and not the other cat at the same time? What would even be the point? That is what I told the tech, and refused the med. I knew already, and didn't want to accept it... At that point and after all the other money spent there over the period of a year and half and red flags- it was completely clear that this hospital ridiculously over charges. Offers urgent care, but somehow the appointment will be days away- but will still be charged urgent care pricing...One way or another; either by exorbitant pricing for certain services, or by over scheduling/unnecessary exams. I have to go elsewhere.

We had Dr. Eric and his assistant come to the house to put our senior dog asleep…read more Dr. Eric talked us through each step of the procedure-going into another room while we spent time with our dog after giving her the shot for sleep and again after the final shot. He was calm and caring. Really focusing on us and what we could expect. A few days afterward, we received a floral delivery and a sweet note from his clinic. I can't tell you how much that helped in our grief during that time. We picked up our dog's ashes which came in a pretty wooden box along with a card from the box company-a tree had been planted in our dog's name. How cool is that!?

Apparently there's a nonrefundable fee for the appt but the receptionist didn't explain any of…read morethis. Last minute thing came up on Monday morning so I called to move my appt to later that week. Nope, apparently the $70 fee is forfeited and I have to pay another $70 for an appt later that week. Receptionist lady said I needed to call 24 hrs in advance which would make it Sunday, the day they're closed. Greedy.

After moving to the Roseville area a couple years ago, there was a need to find a new vet for our…read morecat. This was the place we chose and it has only been an exceptional experience! From my first appointment with Kevin, I felt that him and his team really cared for my cat. Kevin was able to diagnose my cat with a UTI, went through her past medical history and we were able to help my cat feel well again. Since there were no appointments open with Kevin on the day I was available this week, there was a need to see another vet. Katie was absolutely fantastic and took the time to go through any questions or concerns I had! Honestly, I would recommend both Kevin and Katie after these visits The whole team at this place is amazing and caring. My cat is a senior and I'm thankful for a place that'll be there for us through these last years. Highly recommend!

I love St Francis Animal Hospital. I have 2 cats and 1 dog and have been a client since 2017. They…read moreliterally go above and beyond when taking care of your animals. They are always super friendly, knowledgeable, and extremely thorough. I don't trust my animals with anyone else!

Excellent care provided by all the staff. They all made us feel comfortable and did a very detailed…read moreassessment of our pet. I would highly recommend this vet. clinic to anyone looking for compassionate care of their animals. Thank you again to Dr. Hedges, Emily, Cheyenne and Natalia!

I absolutely LOVE this Keith Hedges! He's the ONLY vet I take my dog Chewy to! My dog was very sick…read morewith pancreatitis. He was in terrible pain and he had a high fever. The emergency vet said it would be a 5-6 hour wait just to get Chewy back to see a vet. I called Dr. Hedges, and at 10 pm that night he met me at his clinic, at treated Chewy with fluids, pain medication, and antibiotics. He had so much compassion, I was and am so grateful. I'm happy to report Chewy is fine now. I'm pretty sure Dr Hedges saved my dog's life that night. All the support staff at Brighton are just as exceptional as Dr Hedges. I'll never stop going to them, they absolutely are the best!!

I've had two of my dogs cared for by Midway since they were pups. I think we're going on twenty…read moreyears of care now. Maybe some of that is due to them both being doodles of remarkable gentle natures, but the quality of medical care and overall concern for their well being has always been exceptional. Dr. Nolte and her team are the finest veterinary caregivers I could hope for with my furry buddies! My experiences have been consistently caring and mostly professional treatment by them. It's true some new assistants over the years have had steeper customer service learning curves than others. Under Dr. Noltes guidance though they've always picked up on her genuine care for her patients.

We take our dog Lilly to this place for all her needs. We have always taken our cats and are so…read moreimpressed by the caring staff