I waited a month after my pet passed away before posting this review to try and have a clear head…read more Ultimately I think I've decided that I am not thrilled with this vet and believe there are better places to go. Sadly, my cat succumbed to an aggressive oral cancer. We first discovered the bump on her chin in early November and brought her in. With my regular Dr, I was given few option on how to go about pursuing understanding what it was. Dr gave me a couple of options, XRays (which I felt discouraged from because "it's difficult to get them to hold still, so it could be blurry", put her under anesthesia, or "keep an eye on it" and essentially do nothing. I did not feel like there was a sense of urgency from the doctor even though I brought up the fact that I understood it could be oral cancer. I also asked to have an end of life conversation as Reeba was 16, and did not feel like much information was offered except by myself being allowed to believe my delusions that We may get a few more years. Instead was met with a mandatory rabies shot if I wanted to keep bringing her there. that was about the extent of the conversation. Fast forward about 3 weeks to a month, after emailing them a photo of her gums being swollen around her bottom teeth, they decided to have us schedule. I dropped her off for an anasthetic discovery appointment which second doctor, a different doctor in light of my own urgency, explained well, that we were going to just get in there first to see what was going on, included x-rays. it could just be a tooth extraction, or that it could be oral cancer, and I felt she prepared me well for this possibility. In the hour I get a phone call, one no fur parent wants, with the poor news and prognosis of oral squamous cell cancer and bone degeneration. Hard to take, but okay, this is the reality. But what was really disturbing was that second doctor offered to put her down in that moment, without an ability to come and see her , or come discuss it in the office. I vehemently said no, and asked about time frame of life, to which I was met with "days." I appreciate her honesty in the severity, but am left baffled as to why one doctor would seem so different in guidance and lack of worry, than the other in this drastic prognosis (and be so quick to offer killing my pet for me without saying goodbye.) In addition, when we went to get her, the anasthetic tech was more supportive than the doctor, the doctor mentioning that she had another patient under anesthesia and couldn't see us for long (which didn't make sense if you think about the fact that they scheduled our pick up for this time.) while it's very possible it was true that she was busy, it appeared like a moment of cowardice. I understand these types of prognosis are difficult and that she was thinking of Reeba's pain.. but felt it a bit jarring to be met with that option without the time or space to have to say my goodbyes. How is it two doctors can be, not only on different pages, but different planets? Lastly, when I went to pick up pain meds for Reeba during her last days, a thoughtful candle and plaque was lit on the front desk, signaling someone else was saying goodbye to their pet that day in those moments, and that a soft voice was appreciated during that time to accommodate the owners final goodbyes. As it reminded me of what was to come, I shed a tear, but unfortunately the staff didn't seem to oblige as one member held two dogs on carriers on either side, joking and laughing loudly as she walked behind the desk behind the wall.It didn't sit right with me. Death is hard, and we did say goodbye 10 days later. I wish my first visit for this bump had better prepared me for this, I wish the doctor had more urgency in understanding the possibility. It was, at least, 10 days more than we would have had. And Reeba was a trooper up until about a day or two before. We opted for an in home euthanasia, which showed us a massive difference in care and consideration, one which we felt was either missing or a roller coaster at Eagan Pet Clinic.. and getting an empathetic "sorry for your loss" card in the mail felt like salt in the wound. Hopefully there can be more mindfulness and emotional intelligence that goes Into your work. We are looking for your guidance in all angles, not just medical, and your advice in understanding issues. I am sure I'll get some response to this review, claiming otherwise from the Clinic, which is, in my opinion, never a good sign when a business responds with anything other than apologies for not meeting expectations and a promise to do better. Update: I was sent what felt like a threatening email late January by the co-owner claiming I did not see one of the two doctors mentioned here. This further supports my negative impression of this business as the way I felt the email was crafted was not at all empathetic nor an attempt to kindly understand. I wish for this office to never contact me again.

Dr.Schowalter and her staff are the best in town! Always take great care of my dogs. I've been…read morecoming here for over two decades and wouldn't go anywhere else.

I started bringing my pet's here on a recommendation from the rescue I volunteer for. they are very…read morecost-effective, and don't run up cost. they are very caring with true compassion for animals and humans alike. when I had to put down my male dog some years ago, it wasn't rushed. I was told to take as much time as I needed. When I returned with a different pet, Dr. Yip asked about how my girls were doing after Kodah's passing? The girls she is referring to are my female dogs. Dog's experienced loss and they do grieve. I have never had a vet with such empathy and compassion.

The annual wellness exams are very cursory. My cat had an unexplained loss of 1 pound over the…read moreyear without intentional dieting or a change in her diet. She was defecating outside the litter box. She was hungry all the time. They were unconcerned about the weight loss and explained the litter box issue on arthritis (not officially diagnosed as such). From bloodwork, my cat was diagnosed with early-early stage 1 renal failure. I was told to reduce her phosphorus intake and come back in 6 months. I was also told she needed to lose another pound (even though the 1 pound already lost was from an undetermined cause) and she was eating constantly. There has been no follow-up from the vet since the exam. I decided to obtain a second opinion, as I found the veterinarian's concern over her issues to be dismissive and the guidance to be lacking. From the results of the second wellness exam not only was my cat found to have stage 1 renal failure, but she also has severely deteriorated eyesight, a heart murmur, and thickening of the intestinal wall. We started a B12 protocol, began transitioning her diet to gentler food to help her kidneys work more effectively and reduce the inflammation of her intestines. She has a follow up in 2 months and the vet has emailed me weekly to see how my cat is doing. Had I waited 6 months for a checkup my cat would have likely died. I DO NOT recommend this veterinary practice.

Dr. Campbell is the best! She helped me with my dog Luna and answer all my questions and concerns…read more She even followed up to see how Luna was doing days after my visit. They do care about your pet! Friendly staff also

I needed to find a new pet clinic due to moving and this one was reviewed as specializing in…read moresmaller animals like bunnies. The staff are the sweetest and great at educating. When I had submitted my request for an appointment the night prior online, I received a call immediately the next morning. We were able to get in and the process was not complex, and easy at check-in. Big lot parking off the building too. The vet was very transparent about cost and options and I never felt pressured. This will definitely be our vet unless we move again. My bunny is in good hands here. They care a lot and it shows.

Banfield was recommended to me from dear friends who have multiple pets and found Banfield to be…read morethe best option for both cost and convenience. I have two labradoodles and they offer great care and when my female labradoodle had to be operated on, they were remarkable. They're exactly what we hoped for. The only down side is paying a monthly membership for both dogs for a year. But then again, you either pay it monthly or all at one time at any other vet office. It just worked better paying it monthly.

I brought my cat here for the first time last week for some vaccinations she needed ASAP to be able…read moreto go to a boarding kennel the following day. Beforehand, I was thinking, "how good can a vet inside of a PetSmart be?" I just really needed to get my cat in SOMEWHERE, and with haste. But as it turned out, Banfield in Eagan was incredible. I was able to get an appointment quickly and easily over the phone-- receptionist was super friendly and helpful. Our appointment was with Dr. Pagnotta and WOW was he thorough with my cat. Besides the vaccinations she needed, my cat was having litterbox issues. Dr. Pagnotta took care of everything for us, even spending over an hour with our appointment just collecting data from my cat and I to ensure the best treatment and plan of action going forward for her. Following the initial appointment, my cat needed a dental cleaning and they were able to get her in within the same week. Dr. Pagnotta suggested taking a look at my cat's anal glands while she was under anesthesia for the dental work, and I permitted it. My cat had been experiencing pain in that area for awhile-- turns out her glands were severely full and needed to be expressed. After her procedure, Dr. Pagnotta called me and gave me a detailed rundown on everything that happened during the appointment and updated me on my cat's current state. I was beyond pleased to hear exactly everything that went on while she was there. I felt grateful knowing that my cat was in good, caring hands. Our experience with Banfield and Dr. Pagnotta was excellent. I've already recommended them to my family and friends, but thought they should have my online review as well! Thanks Dr. Pagnotta and Banfield staff!

Ive been taking my doggie here since we got him in 2021. East Valley has been wonderful and Dr…read more Dudley is fantastic. I highly recommend this practice.

I have to say their cremation services and related thoughtful memorials included are exemplary and…read moreso deeply appreciated - the hand carved wooden box/ceramic pawprint with a plate display holder! ! Collar return with items a fur encased sample sealed in paper w name -I sm still grieving bit so touched thank u!!!! Other vets do not provide comparable service god bless u!

My dog Sandy needed extensive oral surgery for broken teeth, possible infection imminent and just…read moredirty teeth on an eight year old chiweenie. All staff was pleasant and Sandy even didn't bark or fight against the initial exam. Surgery went well and at the post-op check all had healed. They were willing to help me find out how to get her chip activated. Thanks and prices were in line for all regular shots etc.

Very patient and helpful as we switched from another veterinarian and ended up treating an acute…read moresituation right out of the gate. They got to know our beautiful lab mix and helped us make informed decisions about is care. Highly recommend!

I have a particularly anxious cat, who in general hates the vet. Parkview is so open to trying…read morethings to make sure she's comfortable, and has given her plenty of treats and been kind to me about my hissy cat. The thing that makes them absolutely phenomenal is that they go ABOVE AND BEYOND with medication management. They're quick to respond, respond through email and will call/text to follow up. When I have concerns they take me seriously and work to resolve them. They're also open to having discussions around how to make care more affordable. I'd highly recommend to anyone with a cat

Simply the best. We've been taking our cats here for over 20 years. Great service and very…read moreknowledgeable staff.

I had a very positive experience with Southview Animal Hospital recently. My wife and I were…read morevisiting our daughter and her family in California and boarded our 11 year old English Cocker Sophie with a boarding kennel we have used extensively in the past. This time Sophie was attacked by another dog at group playtime. She received two deep punctures in her left flank and abdomen. The boarding kennel took her to Southview where they treated her - cleaned her wounds, sewed her up, gave her pain meds and antibiotics etc. The kennel called our son who is our emergency contact here and he called us early in the morning in California. Of course we were shocked and worried - after all we had left Sophie in what we expected to be safe place. We called Southview and spoke with Dr Mahanke. She spent a long time describing Sophie's injuries, treatment and prognosis which was good. Sophie was returned to the kennel where she was placed in confinement and where the staff did an excellent job of caring for her. She was returned to Southview for a check and Dr Mahanke called us and gave us a positive update we also set an appointment for Sophie after we returned. Sophie came home in good spirits but wearing an Elizabethan collar which was necessary but made feeding etc very awkward and uncomfortable We returned to Southview but Dr Mahanke was ill so we saw Dr Lee who removed her stitches and the Elizabethan collar much to Sophie's and our relief. Both of the vets and the vet tech were very friendly and they obviously cared very much about Sophie's well being. My wife and I were very pleased and would consider using Southview for routine car but it is a very long drive for us.

We are visiting here in between moving to a new location. We brought our older dog to them last…read moreweek thinking she was just feeling off and she had to be put down due to unfortunate and unexpected health conditions. The doctor and the staff were incredibly kind and loving throughout this entire process... from the moment we arrived, me processing in disbelief what was happening, and even picking up her ashes a few days later. They took such great care of my family and I as we were mourning and in shock. I'm devastated we had to go through this, however I'm so thankful and externally grateful for their love and gentleness to not only our sweet dog, but to us as well. Thank you for being so kind, for grieving with us, and for your hugs during one of the worst days of my life. You all are angels.

One of the older male vets told us it's not worth investing in investigating our 8 year old felines…read morebleeding mouth bc it was likely bone cancer. Gave our cat a super weak antibiotic. Took our cat to a different vet the same day that obtained records and questioned why such a weak antibiotic was chosen and no bone cancer . Turned out to be a tooth abscess. Thankfully our cat is doing great but wouldn't go here again

I took my guinea pig in today for our first visit, and I got in right away, vet tech, Rachel was…read moreawesome, and Dr. Alisha Anderson was amazing as well. Everyone was super kind, and efficient. I will definitely be taking all of my pets to Valley View from now on!