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    Banfield Pet Hospital

    2.5 (18 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Banfield Pet Hospital

    Pet physical or wellness exam

    Pet vaccinations

    Banfield Pet Hospital Photos

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    4 years ago

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    Ask the Community - Banfield Pet Hospital

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    Pilot Knob Animal Hospital

    Pilot Knob Animal Hospital

    (10 reviews)

    I started bringing my pet's here on a recommendation from the rescue I volunteer for. they are very…read morecost-effective, and don't run up cost. they are very caring with true compassion for animals and humans alike. when I had to put down my male dog some years ago, it wasn't rushed. I was told to take as much time as I needed. When I returned with a different pet, Dr. Yip asked about how my girls were doing after Kodah's passing? The girls she is referring to are my female dogs. Dog's experienced loss and they do grieve. I have never had a vet with such empathy and compassion.

    The annual wellness exams are very cursory. My cat had an unexplained loss of 1 pound over the…read moreyear without intentional dieting or a change in her diet. She was defecating outside the litter box. She was hungry all the time. They were unconcerned about the weight loss and explained the litter box issue on arthritis (not officially diagnosed as such). From bloodwork, my cat was diagnosed with early-early stage 1 renal failure. I was told to reduce her phosphorus intake and come back in 6 months. I was also told she needed to lose another pound (even though the 1 pound already lost was from an undetermined cause) and she was eating constantly. There has been no follow-up from the vet since the exam. I decided to obtain a second opinion, as I found the veterinarian's concern over her issues to be dismissive and the guidance to be lacking. From the results of the second wellness exam not only was my cat found to have stage 1 renal failure, but she also has severely deteriorated eyesight, a heart murmur, and thickening of the intestinal wall. We started a B12 protocol, began transitioning her diet to gentler food to help her kidneys work more effectively and reduce the inflammation of her intestines. She has a follow up in 2 months and the vet has emailed me weekly to see how my cat is doing. Had I waited 6 months for a checkup my cat would have likely died. I DO NOT recommend this veterinary practice.

    Eagan Pet Clinic

    Eagan Pet Clinic

    (26 reviews)

    I waited a month after my pet passed away before posting this review to try and have a clear head…read more Ultimately I think I've decided that I am not thrilled with this vet and believe there are better places to go. Sadly, my cat succumbed to an aggressive oral cancer. We first discovered the bump on her chin in early November and brought her in. With my regular Dr, I was given few option on how to go about pursuing understanding what it was. Dr gave me a couple of options, XRays (which I felt discouraged from because "it's difficult to get them to hold still, so it could be blurry", put her under anesthesia, or "keep an eye on it" and essentially do nothing. I did not feel like there was a sense of urgency from the doctor even though I brought up the fact that I understood it could be oral cancer. I also asked to have an end of life conversation as Reeba was 16, and did not feel like much information was offered except by myself being allowed to believe my delusions that We may get a few more years. Instead was met with a mandatory rabies shot if I wanted to keep bringing her there. that was about the extent of the conversation. Fast forward about 3 weeks to a month, after emailing them a photo of her gums being swollen around her bottom teeth, they decided to have us schedule. I dropped her off for an anasthetic discovery appointment which second doctor, a different doctor in light of my own urgency, explained well, that we were going to just get in there first to see what was going on, included x-rays. it could just be a tooth extraction, or that it could be oral cancer, and I felt she prepared me well for this possibility. In the hour I get a phone call, one no fur parent wants, with the poor news and prognosis of oral squamous cell cancer and bone degeneration. Hard to take, but okay, this is the reality. But what was really disturbing was that second doctor offered to put her down in that moment, without an ability to come and see her , or come discuss it in the office. I vehemently said no, and asked about time frame of life, to which I was met with "days." I appreciate her honesty in the severity, but am left baffled as to why one doctor would seem so different in guidance and lack of worry, than the other in this drastic prognosis (and be so quick to offer killing my pet for me without saying goodbye.) In addition, when we went to get her, the anasthetic tech was more supportive than the doctor, the doctor mentioning that she had another patient under anesthesia and couldn't see us for long (which didn't make sense if you think about the fact that they scheduled our pick up for this time.) while it's very possible it was true that she was busy, it appeared like a moment of cowardice. I understand these types of prognosis are difficult and that she was thinking of Reeba's pain.. but felt it a bit jarring to be met with that option without the time or space to have to say my goodbyes. How is it two doctors can be, not only on different pages, but different planets? Lastly, when I went to pick up pain meds for Reeba during her last days, a thoughtful candle and plaque was lit on the front desk, signaling someone else was saying goodbye to their pet that day in those moments, and that a soft voice was appreciated during that time to accommodate the owners final goodbyes. As it reminded me of what was to come, I shed a tear, but unfortunately the staff didn't seem to oblige as one member held two dogs on carriers on either side, joking and laughing loudly as she walked behind the desk behind the wall.It didn't sit right with me. Death is hard, and we did say goodbye 10 days later. I wish my first visit for this bump had better prepared me for this, I wish the doctor had more urgency in understanding the possibility. It was, at least, 10 days more than we would have had. And Reeba was a trooper up until about a day or two before. We opted for an in home euthanasia, which showed us a massive difference in care and consideration, one which we felt was either missing or a roller coaster at Eagan Pet Clinic.. and getting an empathetic "sorry for your loss" card in the mail felt like salt in the wound. Hopefully there can be more mindfulness and emotional intelligence that goes Into your work. We are looking for your guidance in all angles, not just medical, and your advice in understanding issues. I am sure I'll get some response to this review, claiming otherwise from the Clinic, which is, in my opinion, never a good sign when a business responds with anything other than apologies for not meeting expectations and a promise to do better. Update: I was sent what felt like a threatening email late January by the co-owner claiming I did not see one of the two doctors mentioned here. This further supports my negative impression of this business as the way I felt the email was crafted was not at all empathetic nor an attempt to kindly understand. I wish for this office to never contact me again.

    Dr.Schowalter and her staff are the best in town! Always take great care of my dogs. I've been…read morecoming here for over two decades and wouldn't go anywhere else.

    Southview Animal Hospital

    Southview Animal Hospital

    (73 reviews)

    I had a very positive experience with Southview Animal Hospital recently. My wife and I were…read morevisiting our daughter and her family in California and boarded our 11 year old English Cocker Sophie with a boarding kennel we have used extensively in the past. This time Sophie was attacked by another dog at group playtime. She received two deep punctures in her left flank and abdomen. The boarding kennel took her to Southview where they treated her - cleaned her wounds, sewed her up, gave her pain meds and antibiotics etc. The kennel called our son who is our emergency contact here and he called us early in the morning in California. Of course we were shocked and worried - after all we had left Sophie in what we expected to be safe place. We called Southview and spoke with Dr Mahanke. She spent a long time describing Sophie's injuries, treatment and prognosis which was good. Sophie was returned to the kennel where she was placed in confinement and where the staff did an excellent job of caring for her. She was returned to Southview for a check and Dr Mahanke called us and gave us a positive update we also set an appointment for Sophie after we returned. Sophie came home in good spirits but wearing an Elizabethan collar which was necessary but made feeding etc very awkward and uncomfortable We returned to Southview but Dr Mahanke was ill so we saw Dr Lee who removed her stitches and the Elizabethan collar much to Sophie's and our relief. Both of the vets and the vet tech were very friendly and they obviously cared very much about Sophie's well being. My wife and I were very pleased and would consider using Southview for routine car but it is a very long drive for us.

    We are visiting here in between moving to a new location. We brought our older dog to them last…read moreweek thinking she was just feeling off and she had to be put down due to unfortunate and unexpected health conditions. The doctor and the staff were incredibly kind and loving throughout this entire process... from the moment we arrived, me processing in disbelief what was happening, and even picking up her ashes a few days later. They took such great care of my family and I as we were mourning and in shock. I'm devastated we had to go through this, however I'm so thankful and externally grateful for their love and gentleness to not only our sweet dog, but to us as well. Thank you for being so kind, for grieving with us, and for your hugs during one of the worst days of my life. You all are angels.

    Banfield Pet Hospital - vet - Updated May 2026

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