Dr Nagel saw my cat when I walked in distressed without an appt and having never been there. She…read morewas kind and professional. She helped me feel comfortable and was there for me when I had to put my cat down urgently. I now take my other cat to her because she was so wonderful!

I recently wanted to find a new vet for my cat and decided to give Woodlake Veterinary Hospital a…read moretry due to its great reviews online. I was greatly impressed by how welcome I felt as a new client and how quickly they were able to schedule my cat for her yearly wellness checkup. All of the staff - the front desk personnel, the vet assistants, and the vet herself - were very helpful, kind, and professional. Although I had no specific issues or worries to bring up to them, they made sure to ask questions about my pet's health in a way that felt like they truly cared. My cat got two of her regular vaccinations, and the price of the overall visit was nothing unexpected. I will definitely be a returning client.

I had to find a new vet since I moved to a new area. This place was recommended to me and so far…read moreI'm very happy with the decision. I got my dog during covid times and was never allowed to be with him during his appointment or anytime after that at my last vet. I was so happy this place allowed me to go back with my dog. The people in the back were really friendly. The people in the front were very busy and didn't even acknowledge when I greeted them goodbye. It seemed like 3 of the 4 ish people sitting in the front are just taking calls and doing appointments, which surprised me they had them sitting up front in the lobby. I think the front-end customer service could be better. They do have service plans for the animals and I did sign up for that. I hope it is worth it as it was spendy (as all of them are, but my dog's health is worth it) and now they have increased the prices. I'm glad I paid in full for the year before the prices increased. Again, the care he received thus far was great.

I had an elderly cat who needed a lot of care towards the end of her life. The care she received at…read moreVet Partners definitely extended her life, by years even I think, and greatly improved the quality of it. The offices are always warm and inviting and clean. The staff is always so responsive and accommodating and kind. The pricing is fair and transparent with care packages available to help with pets who may need some extra help. And when the time came to say goodbye to my cat, the process was handled with gentleness and dignity. I have had a lot of negative experiences with other veterinary practices over the years which made me really nervous about finding a good doctor when I moved to a new area - I feel really lucky to have found Vet Partners and will trust any animal of mine to their top-notch care.

I have been taking my dog Reuben to LAKE harriet for many years. They were very helpful and took…read morethe time with me to discuss his very unusual behaviors and offered solid advice. Dr. Sarah in particular was readily available and listened to my concerns and was proactive in her approach to help manage his behaviors. When it was time for Reuben for cross over, the team at Lake Harriet showed nothing but dedication and professionalism and I couldn't be happier to have Dr Sarah by my side. Reuben received the best care and I will continue to take my animals here.

I have been to Vet practices where the vet and staff are skilled enough to take blood with the…read moretowel method in the same room as I am, i.e. right in front of me. (That was Columbus, Ohio, so I can't easily go back to that one.) This place doesn't, and I'm starting to think that is a problem. This last visit they didn't get enough blood and called me 30 minutes later. Luckily they had enough for the important stuff and I just cancelled the rest. There is a bit of an unpleasant vibe there - it reminds me of a past toxic workplace, tbh. I was scolded by a technician for being 8 minutes late (my fault), but then we sat there for five minutes because the exam room computer had to start, i.e wasn't ready. Okay. There is also no way to talk to the doctors directly except at exam time so if the staff is a little rude, well, who's going to ever know? I'll probably keep going there because I like the doctor and they do the rabies titer, but I'm not to too keen on letting let them take blood out of my sight again, especially after reading that other review here about it. It seems like if they are unwilling to do it in front of me then that is a red flag.

I've been using this pet clinic for around 11 years. Dr. Amos is the best! He's well versed in not…read moreonly the medical care, but also in animal behavior. He's helped me with mistakes I was making with my dogs that I didn't even know about. His advice is spot on. I love that he's a plain talker, cut to the chase, no frills. If this comes off to some as overly blunt or cold, try actually listening to what he's saying! The guy is a genius in my book. Beth & Shannon are friendly & so good with my dogs. I wouldn't bring my pets anywhere else!

I love the whole staff, especially Dr. Amos. Very generous with his time and his guidance on our…read morepets health issues has been enormously helpful. Always puts the animal first.

transparent and sensitive about cost. Doctors are absolutely brilliant, compassion , kind, fair…read morebalanced, loving to our pets and detail oriented. They follow up and follow through meticulously. They remember the smallest details that make the biggest difference. The staff is professional, invested and caring. I had to put my 15 year old Cavalier down this week and staff, with my permission of course, stopped in to check on me and offer a hug and, with tears in eyes, to say goodbye to my dog, their beloved patient. Westgate is for pets as the Mayo Clinic is for people - operates as seamlessly and at the same standards of excellence, with highest quality of care and concern.

Been going to Westgate pet for years. Today my dog was bit and he needed to be seen. They said they…read morecould not see him and suggested the emergency vet. Guess they have no loyalty to regulars. I understand having appts, but dogs have emergencies and they should keep some times available.We will be looking for a new vet.

Have been going for 3 years and am switching. Seems like every time we need something (medication,…read morebooster shot, etc.) we're being upsold. Today I tried to get in to get a bordatella booster and was told that we had to have a full examination ($75) first and that it was REQUIRED BY LAW. When pressed hard on that, she finally admitted it wasn't actually a law. I I then asked to speak with the practice manager and was told that because we hadn't been in for over a year, the full examination was required for rabies booster. When I informed her that we had been in twice over the last year, I was told that those visits didn't count because they were for ear infections and they didn't do a full examination during those visits however when I look at my receipts for those visits, I was charged an exam fee. Something really odd about this.

Since I've moved to Minneapolis I've taken my two dogs here. I've always been very happy with them…read more I have an English bulldog that has influenza really bad. He's been to the vets twice (he goes to another veterinarian because Minnehaha Animal Hospital wouldn't take him) Well now my Westie is sick with the influenza now. I tried calling this morning at 7:30 but was only able to leave a message. Two hours later I sent a text and finally received a call an hour later. I told the gal the symptoms my dog was having and she told me she'll let the doctor know and get back to me later today. She then called me back a few hours later and informed me that I can pick up some medication for her cough and they're not making any appointments. She told me they're booked up for the next few days and won't make any appointments, in fact they turned down 20 other people with sick dogs today. I then asked her if I should call back sometime next year as this is outrageous. After I hung up I went to their website and made an appointment for Monday morning. I sent them a text that I'll be picking up the medication in the morning and will be in Monday morning with my dog. At this time I'll be looking for a different veterinarian. What kind of animal hospital won't see your dog when they're sick???

I am in-process of applying for a Patriot Assistance Dog and searching Yelp, this was one of the…read morerecommendations. This place is in my area and has had great reviews. I can see now why. I needed a letter and they needed to start a chart and everything went smoothly. I would highly recommend this service.

My husband and I have 3 cats and have been going to Lyndale Animal Hospital, working specifically…read morewith Dr. Koppy, for 14 years. I cannot recommend this team enough! They honestly love, love, love your pets like their own. Being a long-term client with multiple pets, we have been through so much and have felt so grateful to entrust our pets' care to these wonderful, talented, and knowledgeable practitioners. We just had to say goodbye to our dear kitty, Brutus (14 years) after being diagnosed 4.5 months earlier with Stage 4 Kidney Disease. Dr. Koppy had seen him through everything since we adopted him: regular checkups, hematomas, luxating patella surgery, and this disease. Everyone from the receptionist to the vet techs to Dr. Koppy have continued to lead with expertise, compassion, and genuine care for our kitty, especially as we found treatments to work with his final illness. When Brutus was first diagnosed, my husband and I had so many questions and concerns and I was so grateful to have Dr. Koppy address every single one with patience, kindness, and understanding. I never once felt rushed or like just another client. Dr. Koppy and her team support guardians of pets as much as the pets themselves. They even brought us in to learn how to give Sub-cutaneous fluids at home. Dr. Koppy comforted us in letting us know that even though his kidneys were ill and we had to add supplements and medications, our kitty wasn't experiencing any pain as we managed his symptoms. When Brutus took a turn for the worst practically overnight (which Dr. Koppy prepared us for well ahead of time), I tried to get him in for an appointment at the clinic the day of. When I described his symptoms, they were very adamant that he needed to get seen even if it wasn't by them. They didn't have openings but put Brutus as #1 priority on the waitlist for the day and also directed me to a clinic that could have openings. Dr. Koppy called me several times that morning as well to talk through what was happening and what her recommendations and thoughts were, even though she couldn't examine him in person herself. I am so glad they did all of this because my cat was starting to suffer significantly and quickly. We were able to see the recommended clinic to get the necessary tests needed to confirm that it was time to prevent him from suffering any more. He went peacefully at home that evening in large part because of their concerns and recommendations. The staff respectfully checked in on us with a card and phone call. This experience has only deepened our relationship with LAH. I know whatever comes our way for our 2 remaining cats (17 yo and 10 yo), I can trust that Dr. Koppy and the Lyndale Animal Hospital team will continue to do everything they can to ensure their health, well-being, and dignity as they lead the fullest lives they can. Thank you to everyone for supporting us during the good and the challenging times.

Our visit is complete and as hard as these decisions are to make the process was comforting. This…read moreis my first time using this type of service and I can't tell you how glad I am to have chosen MN Pets. From the first contact to saying our last goodbye the process was very smooth. Communication was great. Our sweet girl blessed us 16 1/2 years of joy and love. She will be missed but knowing her last day was filled with calm love and kindness fills me with comfort. Thank you.

An extremely compassionate, professional and timely service. Their customer service is impeccable…read moreand their staff is knowledgeable and caring. Dr. Mike is what you would describe as someone who found his calling. Professional, caring and respectful. He answered all our questions and still asked us if we had any more questions or concerns. I highly recommned this service.

Southdale Pet Hospital staff are tops in care, compassion, and medical know how. They provided my…read more10-year-old cat with loving care and diagnosis, plus treatment for her diabetes and a UTI. Not only that, but they were most helpful in explaining to me, her owner, the care she needed to assure her health into the future. They also taught me how to do insulin injections at home and provided food for her diabetes. Freyja is now home and feeling so much better, and so am I.

Southdale Pet Hospital has cared for every fur baby I've had since 1997. I cannot tell you how much…read moreI love the vets there. They're sweet, and kind toward the pups. We don't wait forever in the waiting room. They have handled end of life care for two of my Havanese. As devastating as that is, they have been so kind. They allowed me to stay in the room with my fur baby as long as I needed. It's the best place to handle one of the most difficult issues.

Lots of changes in their new space. There is more room for waiting and there are more exam rooms…read morethat are quite large. There are also a lot of new faces and faces that I miss. I called in the afternoon with my pup for a ear infection and was able to get an appointment with Dr. Todd for the next morning. She was kind, gentle and thorough with Poppy. She took into consideration how uncooperative my dog can be in planning the treatment for her ear. It was truly appreciated!

Utterly incompetent to care for cats. Under no circumstances should you come here if you have a cat…read morewithout a known health history. We found a stray over Labor Day weekend, and when she went unclaimed we took her into BCAH the week after. We selected BCAH because they had online booking and were open after 5 - with our normal vet, for our two other cats, we have to wait and they don't have evening appointments. During the visit, we expressed that she was a very friendly stray with no known medical history. The vet: 1. Vaccinated the cat 2. Told us to look out for heat, as neither she nor the other vet could find any sign of spaying 3. Told us we should wait to spay the cat, even after I personally expressed I'd rather spay and be safe 4. Did not tell us that she could be pregnant or advise us of any risks related to pregnancy and live vaccines Fast forward a month, you guessed it, our cat was super pregnant. We took her back to BCAH as part of a vaccine booster and were told: 1. She was pregnant 2. She'd been vaccinated with live vaccines, endangering the kittens - but it probably would be fine! (In other words they massively downplayed the risk/their own screw-up) 3. It was "too late" to spay, but how lucky, they have referrals for a clinic that deals with birthing cats and a referral for a shelter specifically dealing with kittens! I spoke with my sister, who is a vet tech, that evening. She expressed outrage, both at the initial poor care/lack of informed consent, and at the claim it was "too late" to spay. So, we took her to our regular vet for a spay consultation and then for a spay 2 days later. It's been a week+ since her spay and she is recovering very well, and thank God, we don't have kittens to deal with. To advise us against spaying in September, fail to inform us the cat might be/probably was pregnant (recall that we told them she was super friendly, that we live in an area with lots of strays, and they couldn't find any sign she'd been spayed: I found out later that this means the cat is very likely pregnant!), and then provide us with no spay resources - to functionally lie, and lead us to believe "it's too late to spay" is an opinion most vets would hold - is totally unacceptable. This is a degree of malfeasance so serious I reported BCAH to the vet board of MN. I am disgusted with a vet practice that thinks nothing of putting at least 2 more kittens into an already burdened adoption system, that thinks kittens potentially having birth defects is no big deal, and that frankly had the nerve to charge us $45 for a visit where they admitted to serious mistakes. When I emailed BCAH expressing my anger at this poor treatment, they refunded me for both visits within 2 hours. But they did not acknowledge their mistakes nor apologize for them. These people should not be practicing vet medicine.