This place is incredible. It's unfortunate that my deranged, greedy, and mentally ill sister is…read moreable to post a one star review. She also has her friends (who know nothing of the situation) post one star reviews as well. Our mom was admitted with late stage Alzheimer's several months ago on doctors' orders and then passed away, because that is what happens at the end of the disease. She refused food and stipulated in her advanced directive that she didn't want to be force fed when the time came. My sister was banned from the facility, because she verbally attacked the poor residents and the staff and she abused my poor mom by telling her she was in prison and withholding her medication. Everyone was able to visit my mom except for her, because of her violent behavior. She didn't want any of her inheritance to go to a memory care facility, and so she has harassed them non stop. Cascades protected my mom from her to the very end and went above and beyond in every way. I've volunteered at multiple memory care facilities, and this one is by far the best I've ever visited. The residents are clearly happy and the place even smells good, because they keep it so clean. There are videos on Cascade's Facebook page showing my mom laughing and playing instruments and singing happy birthday up until only a couple weeks before she passed. That is miraculous to me that they were able to bring joy to someone with such advanced dementia. I owe them so much.

A friend's mother was placed in Cascades of Bend, and it quickly turned into a heartbreaking…read morenightmare. Despite her daughter's devoted care, the facility suddenly restricted all visitors, including family. Her mother was isolated in her room with no explanation or compassion. She stopped eating, withdrew from the world, and fell into a deep depression. Before this, she was engaged and alert--but once cut off from human connection, she declined rapidly and passed away far sooner than expected. This facility took away her dignity and her will to live. No one should have to endure that. Run--don't walk--away from this place.

Very kind staff,incredible food,safe beautiful clean facility and many activities for the residents.read more

From the owner: At Whispering Winds, we believe retirement should be a time of freedom, connection, and joy…read more Nestled in the heart of beautiful Bend, Oregon, our vibrant retirement community offers more than just a place to live -- it's a place to thrive. We provide independent living in a friendly, maintenance-free environment where every detail is designed to support an active and engaging lifestyle. Whether you enjoy chef-prepared meals, participate in community events, or relax in your private residence, you'll find comfort, convenience, and a true sense of belonging here. Our caring team is dedicated to creating a warm, personalized experience for every resident. With scenic mountain views, thoughtful amenities, and a welcoming culture, Whispering Winds is where new friendships are made and peace of mind begins.

My mother in law spent several years at Touchmark, starting out in independent living and then…read moremoving to assisted living when the time came. I cannot speak highly enough of this community. Everyone on staff is well-trained, diligent and courteous, even when faced with difficult behavior from time to time. It was always a pleasure to visit and we all felt like part of the Touchmark family.

Liz Rupar: She is highly knowledgeable and professional. Her advice and work with us has been…read moreextremely helpful and has improved our quality of life. She is also a wonderful and caring friend. Doug Morton

Stone Lodge is an amazing place to live and work. They are exceptional to their staff and are…read morealways finding new ways to connect with residents. I personally love working at Stone Lodge and believe this place has made some wonderful changes for the better. I encourage you (once covid-19 restrictions are removed) to stop by for a visit and try the food with your loved ones.

SHAMEFUL STONE LODGE…read more First the food and then, the bigger issue, security. Food is a major problem at Stone Lodge. Meals take forever to be served (a simple lunch can easily take 90 minutes or longer). Often the food is inedible -- pork chops that are so hard you cannot cut them with a knife). Edible food often arrives barely warm. Even hard boiled eggs are often overboiled with green yolks. There has been a succession of cooks -- I think the place just doesn't want to pay enough for good help. Now to security. In a new reckless, cost-cutting policiy, Stone Lodge will soon have NO ONE on premises supervising from 7PM to 7AM. A year ago Stone Lodge had TWO married couples living at the facility. About six months ago only one married couple. Now the owners of Stone Lodge have decided, in a heartless and callus move, to have NO ONE in charge living at the facility. Instead, Stone Lodge has given its residents pendants to wear -- if they fall or have a problem they are to press the button on the pendant. Stone Lodge thinks so much of this system they are in the process of REMOVING their emergency pull cords in all the rooms. Stone Lodge thinks so much of their new pendant system that they will leave the facility with no supervision for 12 out of every 24 hours. Please, vote with your wallet and DO NOT have your loved one stay at this facility. We will be moving our mother out of here soon. Stone Lodge cannot be trusted to safeguard its residents.

I have had the distinct pleasure of working with Paasche Brown, Director of Sales and Outreach with…read moremoving my father to Desert Sage Retirement. I do not live close by, so I am completely reliant on the staff to move all of his belongings, get his television hooked up and a ton of other things. My father is very happy being there and is adapting well. He likes the food and having his own studio room. I appreciate all the attention my father receives and I thank all of the staff involved with my father's care.

PLEASE, PLEASE do NOT take your loved ones here! It's so…read moreunfortunate because many many years ago (before they hired thieves) my nana was placed here and the ladies were so amazing to her. Now we are on the search for a place for my other nana and we absolutely know (where to avoid). We are local business owners who have been serving Central Oregon for over 30 years (over 60 years with all of the family businesses in Bend) and just dumbfounded at how they handled a thief that works for them! For starters you're working around elderly and a lot of "vulnerable" elderly who rely solely on those individuals that work there, to take care of them. It really is heartbreaking that they're so short staffed and "irritated" being short staffed and "over worked" that they could care less who their employees are, where the employees come from, or the actions of their employees. Sure, they have certain testing to get hired (I have an inside source) but after that, good riddance on keeping tabs or following up on reports that needed follow ups. After we had money stolen from an employee named "Bethany Teitsworth" we will make sure to let everyone in our beautiful, decently small town, aware of how Aspen Ridge runs and manages their staff, but most importantly their "patients" who are around them 24/7. I cannot even imagine what kind of money she has or would steal from innocent elderly and they would have NO idea!! What kind of treatment is happening here. We will not remain quiet over being stolen from and I will make sure I follow up on the report that is filed through the state to have Aspen Ridge checked out internally. Find another place for your loved ones.