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    Pike Nurseries

    3.9 (26 reviews)
    Open 8:00 am - 7:00 pm
    Updated 1 month ago

    Services - Pike Nurseries

    Irrigation design services

    Landscape construction or installation

    Landscape design

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    Landscape maintenance

    Landscaping building design

    Greenscape construction

    Greenscape design

    Design services

    Shrub care

    Disease management - shrubs

    Insect management - shrubs

    Shrub planting

    Shrub pruning or trimming

    Shrub removal

    Shrub transplanting

    Tree care services

    Tree planting

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    Recommended Reviews - Pike Nurseries

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    Dropping flocked tree!

    Just got off the phone with someone from the store after having an issue with a flocked Christmas tree where I told her we were not informed that these trees do not need water. I had a few other questions about it as well, and I have to say, she was impatient and not very understanding and just about the worst customer service you would want if you expect people to come back. Which I will not. Despite them charging more for these trees and advertising that they will last longer, ours is drooping. Forget you, Pike Nurseries. Not shopping here anymore, for anything.

    I paid for Annabelle but I got some kind of miniature version

    I have always liked this pike nursery until today when I had an issue.  They sold me what appeared to be Silverleaf Hydrangeas for Annabelle.  I planted when it was small and with buds only to discover it was not Annabelle one month later.  Since I was watering it a lot now it's 3 times as big.  I took the pictures and also the Annabelle label that I kept to this place.  I was hoping that they would give me a full refund or store credit without actually me digging it up.   However this was not what Amanda (an assistant manager) has told me  "You have to bring it back for an exchange or you have an option to purchase Annabelle".  Then she went onto say "You have purchased this a month ago so it shouldn't be too much to just pull it up" then she said "We have a policy that even if the plant dies, you will need to bring it up for an exchange". I said to her this situation is not the same because it is obviously Pike's mistake and I should not have to work for it.  I went around the town to try to find Annabelle and even talked to a guy here then purchased it.  Then her tone started to get more aggressive and she asked me "what is it that you want?".  At that point I had to say "I really don't appreciate your attitude toward me.  What I was expecting was full refund or a free Anabelle with a sorry for the inconvenience.  Or at least store credit of 50% of the price".  Then she said I cannot do that because it's store policy. Then I said it is really frustrating I had to drive here and drive back I am not the one who cause this mistake.  Then she said she can give me 10% off of the next one.  Then I said more reasoning then she said 20%.  I went on to say it is not enough.  Then she finally said "Ok I just give you full refund just to get it past but why can't you just dig it up and bring it back".  I did not say any further because she should know that I am a customer who received the wrong item due to store's mistake.  If they really want to get that back, they should come to my place and dig it up.  Even after that a month of my effort of watering will be a waste.  I said I almost don't need the full refund but I want more of an apology.  Then she said "that's why I apologized". (she was not apologetic at all)  I told her that it is upsetting and by the time she really frustrated me so tear was coming down from my eyes in front of the other customers.  A guy who brought Annabelle for me watching the partial thing asked "How is it going" so I said "not good".  Then the another cashier watching the whole thing just laughed.  When I picked up the new Annabelle and leaving the store none of the workers said sorry or anything at all. So this whole conversation was super unprofessional and honestly I felt she was super cold and mean and I felt I was treated super unfairly.  Even though in the end, she gave me the item I wanted, I felt hurt, emotionally distressed, and embarrassed in front of all the other customers.  I do not think this is how a customer is supposed to be treated at any store.

    Orchid
    Rowanda C.

    So grateful for business that are still open and operating during these times. I did my research and decided to get a Monstera Deliciosa. I was so thrilled when I saw they had some in stock. Not just the fully grown ones but a few healthy babies also. I convinced my mother to get one also. I went with a baby to see how good my green-thumb is. Believe it or not, this was my very first time ever in this store and I personally was in heaven. So many beautiful, healthy plants. If I could buy them all I'm sure I would. All of the employees wore mask and were upbeat and eager to help. I think a few items were a bit overpriced but I was still able to get my plant, a pot and a few other items. Overall I had a really nice first experience, even during this covid19 pandemic

    Aren't the twins beautiful? On closer inspection, they are more fraternal than identical.

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    10 months ago

    Prices are a little bit higher than Lowes or Home depot but nothing has died because the staff is so well versed in gardening

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    10 years ago

    Very bad customer service. Very rude old lady I encountered today. She was in a hurry and had no time to help me out.

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    Ask the Community - Pike Nurseries

    Does Pike Nurseries provide landscape design services?

    Hi Cindy, we most certainly do! We would love to put you in contact with our landscaping division. Do you mind providing a phone number or email address we can reach you at?

    Don’t See Your Question? Ask Away!

    Review Highlights - Pike Nurseries

    Well yes of course, but we had her expertise in picking the right (& well grown) plantings and have a lifetime guarantee on all that was installed.

    Mentioned in 2 reviews

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    Pike Nurseries - gardening - Updated May 2026

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