In a word: Responsive! Chris and team were outstanding to work with. Very effective…read morecommunications. Clear and concise. Listened to what I wanted to accomplish and offered effective suggestions for how best to make it happen! Started the project with a group prayer not only for the project and his team but also for the health and welfare of my family! Not your typical start to a project. Chris and team worked effectively to demo an 800 sq ft deck and rebuild it along a similar footprint in a short 3 weeks. They took great care to treat the place like it was their own and left it cleaner than they found it! Highly recommend this group for great work at an honest price! Chris' dog Rambler was a gentle giant and onsite frequently during the project. He was sweet and friendly while constantly curious!

Overall we were really pleased with our deck and the whole process. Chris is incredibly helpful and…read morefriendly. He was very flexible to meet and discuss what we were wanting and helpful in offering suggestions. He was quick to give an itemized quote and flexible with the changes we requested. We definitely recommend Chris and Sasquatch Deck.

I would like to thank Ben for his professionalism. I went with this company for gutters…read moreinstallation; and I am super happy with the end result, and type of material used. The whole process took only hours. I highly recommend this company and will; for sure; hire them again for future improvements. Thank you again.

This was my first major home improvement project and biggest financial decision that I had made on…read moremy own. I was nervous and not going to lie... Anxiety took over. Ben came over, helped me with the finances, talked me through the process and most importantly calmed my nerves. After two visits, I agreed on the terms, conditions, contract and went for it. I have to say.... I was really blown away about the kindness, the honesty, the open communications and the sense of urgency that Ben, Jason and the rest of the crew displayed. They delivered what they promised. All interactions that I experienced was professional, courteous and made me feel like a valued customer. I had my deck rebuilt from scratch and it turned out beautiful and I now can enjoy a very special place that holds memories close to my heart and create more memories that makes a house into a home.

From beginning to end our fence replacement project was professionally streamlined with Noel at…read moreDiscount Fence USA. All of our design options, questions or concerns were discussed and answered promptly. With our having a pool and the existing fence needing to be down for more than a day was a concern for us. Noel made note and let us know the entire project we had on our scope could be completed the same day and it was. The team arrived on schedule and were professional, knowledgeable and really knew their craft. They were thorough and went above and beyond. Our replacement fence is premium in quality and craftsmanship. It looks amazing! Highly recommend! We made the clear choice for us by choosing Discount Fence USA after obtaining and comparing estimates from other companies. Noel stood out with his communication and providing clear answers and guidance along the way. Thank you.

I must say I am very disappointed in the quote from discount fence . Approx 32 ft…read more Including a gate ( 3 ). 8 ft cedar sections no post required . Was quoted $1, 600 absolutely Insane !!! Almost 2 x cost of other quote.

We have known Roadrunner Decks since 2013, when we were in need of a major renovation of a large…read moredeck surrounding our 27K gallon swimming pool. We chose them because of their workmanship and details called out in their quote, like support structure. The original deck was built with all Wolmanized wood in 1992. We chose cedar for the renovation. Since then, Roadrunner Decks has also provided refinishing services with their team led by Roberto, who I have found to be very thorough and knowledgeable of the process and products to use. I knew that there was something to the process to obtain a long lasting, beautiful finish from refinishing antique wood with my father. But decks are a different beast due to the exterior elements. The process that Roadrunner Decks uses is simple and clean; all decks need to be free of all items in advance - furniture, plants, etc.: power spray, lightly sand horizontal surfaces, apply two coats penetrating oil stain - color of your choice, allow to dry for 2-3 days to be safe and cure before using. Our latest refinish of three deck sections (front entry, back top, back pool) took two (2) weeks total time. The results of their work can be seen in the pictures below. The finish will last ~2-3 years and will deteriorate depending upon weather conditions, sunlight exposure, and swimming pool water chemical exposure. Some sections that are shaded more can last longer but it is best to refinish the entire deck at once for a consistent color. Big Thank You again to Roberto, and Humberto, Roberto, and Jose for their hard work, beautiful results, and clean up! This was the 5th time it has been refinished by them!

Byron was great to work with and went above and beyond to make sure he built my family a beautiful…read moredeck. He was very knowledgeable and helpful when it came to answering questions concerning placement and size of the deck and the nuances of working around our septic. His foreman, David, and crew did an amazing job. We absolutely love our deck and would use him again for any future decks or extensions. 10/10 recommend.

Quick estimate, very professional and friendly, got on the schedule quickly and they did an amazing…read morejob!

I dealt with Benjamin Watts on replacing a wooden privacy fence at my daughter's house…read more He showed up and answered all my questions and told me exactly what they would do. I signed the contract on Friday and they showed up the following Thursday at 8:30am to begin the work. By 10am on Friday the fence was finished and everything hauled away. Their price was more than reasonable. I HIGHLY recommend their work. My daughter is very satisfied with her beautiful new fence.

Travis repaired my backyard fence. He did an amazing job my children are able to play safely…read moreoutdoors now. Our new fence will be able to with stand all upcoming weather conditions. Travis will be our go to fence guy from here on.

There are a whole slew of reasons I'm giving this company 1 Star. First off, the owner Todd would…read morenot come look over the job beforehand so we were on the same page. Second, he is dishonest about pricing. Third, as the owner, you are responsible for your employees. His worker damaged the paint on my siding using gorilla tape instead of blue painters tape. Not just 1 area, the whole bottom plank adjacent to my porch. We won't even get into the names he called my wife (cuss words) when she called to have the job finished. The job is still not finished. I'm in a service oriented business who recommends good fellow contractors and Todd is not one of them. I have documented the way he spoke to me & my wife & have documented the damage. The job is still not finished & we are to the point we don't even feel safe having Todd back over. Save yourself the trouble & use someone else. Oh & he's been paid in full. If you'd like to know more on Todd, do a background check.

Todd and his crew helped fix our deck!…read more My family lives in the Oak Hill neighborhood in Southwest Austin and Todd came out to provide an estimate on the same day I reached out. We had some issues with wood rot and they quickly replaced the damaged boards and then restained the deck. I'm very pleased with the final product and it came out much better than I could have hoped for. Would highly recommend to anyone in the Austin area!

New 2-story deck missed the mark across code, Trex guidelines, and aesthetics. Poor planning. Won't…read moremake it right. We lost 5 figures on a 2-man crew that lacks longevity with owner. Hire inspectors before paying final invoice. FYI "Custom Deck and Fence Austin" also has poor reviews on multiple sites noting owner Todd Louis Ratajik of "Good Day Baked Energy Snacks" (Forfeited Existence). Sites now name "Cesar" as owner. Negative reviews disappeared. AFFD has pending lawsuits with Travis County Courts. Unknown AFFD subcontractor alarmingly used my name and address in another client's lawsuit wtf! Standard: Visual consistency. AFFD: Mismatched railing. Todd's words: "It's the same railing but pinched." (A contractor's FB review notes lack of materials to properly complete jobs.) Std: Concrete pad supports stairs. AFFD: Stair stringers hover in air, failing to land on concrete. Todd blatantly texted that stringers would step out (not down) from deck. I refuted the abnormality. Top step was cut off; stringers don't reach concrete. Instead of extending pad or redoing stringers, an ugly post was set. Std: Stairs treads w/o gaps. No overhangs. AFFD: Stringer cuts forgot stairs' fascia; treads weren't 11+". Gaps added to meet code, so stair noses are 1.25+", ie trip hazards. FYI Use rise-to-run guidelines. Std: 42" deck railings. 34-38" stair railings ABOVE boards. AFFD: 44" deck railings. Didn't supply 34" stair railings; boards grossly notched to lower height, which start at 44"! Std: Posts sit on existing FINISHED concrete pads. (LOL) AFFD: Post had no contact with pad (after removing makeshift shams to hide the blunder) ie ZERO deck weight on ground. Todd asked if this was okay [to not deal with]. Post not corrected at start. Rough concrete poured atop pad to meet post. Ew. Std: 16" oc MAX joist spacing (Trex specs). AFFD: 7 of 13 spacings are 16+". No blocking. Add 1 or 2 joists = ~15.5" or 14" spacings. Todd said his ways are "affordable" and "economical". Eek. Best: Competitor contracts: "12-in joist spacings", "blocking", "glulam beam". Std: Trex Cocktail Rail Kit (full-width support, hidden fasteners). AFFD: 5.5" wavy floor boards nailed to 1" rail. Visible screws, rough shavings, corner gaps, no support eg 2x4s to flatten board. No countersunk screws and putty to hide nails. Std: Professional aesthetics. AFFD: Not spraying railing cuts = RUST. No continuity in stairs fascia to meet deck edge. Silver bolts on black railings. Posts unequal distance from deck edges. Cedar's shorter lifespan requires staining / maintenance is inferior to Trex's composite fascia. Std: Disclosure of unforeseen issues. Protocols. Loyal crews. AFFD: Crew wasted a day plotting makeshift repairs after causing roof damage. Licensed roofer was furious about erroneously-cut flashing. Roofers returned after crew again made damaging cuts where told not to. Zero acknowledgement from Todd. AFFD: Crew noted holes in house's ceiling after removing joist nails. No repairmen references. Not-our-problem mentality. AFFD: 15+ days by 2 tired guys: the hire + his actual neighbor. Ditto to reviewer compelled to supervise. Days start late, end after 7pm. My neighbors had 5 deck builders who left by 6pm still jolly. AFFD: Non-recyclables in recycling bin. Concrete and stinky liquid in trash bin. Cigarette butts, nails, and construction debris across yard. AFFD: Crew won't tell owner about gray areas and errors in judgments. One unsure if he'd get paid wth. Std: Professionalism. AFFD: No final walkthroughs. Owner ignores items in emails. Condescending; when I climbed a ladder re an issue (that I called a roofer to fix), Todd muttered that I was "an inspector, eh". Instead of talking measurements, Todd's retort was "I'm the owner of a deck company", as if titles alone grant proficiency. Labor is hired out, crew turnover is high. Workmanship depends on whoever is outsourced, who aren't deck builders so much as guys who "have built decks before". Expect no corrections on what Todd Ratajik deems as "good enough".

I worked with Dylan on pricing. He was patient in helping us consider multiple options. Once we…read moreagreed, they came out to do the work quickly. We did have to do a few adjustments after the work was done, but Dylan came out to look and help us with the changes needed (essentially had to swap the opening of the gate door. Our new fence looks nice and very reasonable cost compared to other quotes I had received. The only thing that was a little challenging is that the quotes are given via handwritten pdf. It's understandable with the drawings/layout included but it was just a little hard to read at times!

BC Fence responded to my request pretty fast and scheduled a site visit immediately. They installed…read morea gate on to my existing iron fence. I compared prices and even though BC Fence wasn't the lowest, I picked them because of their good customer service. My project was too small for other companies and they weren't willing to stop by to provide me a quote.

Absolutely amazing service and fast…read more Upon getting quotes he was second lowest of five but the owner was the one who came by to quote it and he was very helpful and honest. There were (2) minor confusions in what was being done and he fixed both issues immediately! He was also able to come considerably earlier then he initially told me. He was also onsite during the work to make sure things went smooth. I would recommend these guys for any fencing or decking needs!

Merlin and his team were awesome. Fast, great job, easy to work with and a great fence!! Several…read moreneighbors have commented. Highly recommend!

Last year we wanted to spruce up the yard, install some zero scaping and replant the beds. When we…read moreinquired, they were several months booked, so we just procrastinated and didn't do anything. On the way home one month or so back, there was a PRT crew working in the neighborhood and it motivated me to reach out again. They quickly replied through Yelp once I sent them a message and the estimator was here in a couple of days for an estimate and to provide guidance. He was very helpful in making the decisions we choose. We pretty much revamped our entire landscape. New Sod, removal of old sod and installation of zero scape/natural flat stones/gravel. Replanted all the beds, reworked sprinkler system and a massive trim out of existing shrubs and the sort. Not inexpensive, however they were still less expensive then another service, who suggested such things as a French drain, which really didn't make sense and came in a couple grand higher. The crew were numerous and were on time, courteous and knocked out the project in only a few days. One slight slip was the sod was not available on the last day, so we skipped a day and had the job completed the day after. It still was in the time frame they informed us on to begin with and let us know the day before the sod was to be installed. The result of their hard work will be truly noticed when the new plantings take hold. We have been fortunate with having several days of rain and cool weather. A couple of weeks in the sod has taken hold and none of the plantings have died and are all perking up from the transplanting experience. We are very happy with the results and the ease of working with PRT from start to finish.

PRT did a great job creating a backyard patio area and walkway to where we store our trash bins…read more They also created a pathway in our front yard all with concrete pavers and basalt gravel. We absolutely love it! The crew were super polite and professional folks working through extreme heat over two days (super quick imo). They did a cool underground drainage features with our existing gutters that I'm excited to see workout when it rains next. They truly did a wonderful job and picked up after themselves and even hauled some leftover rotten decking we had for us. Super appreciated and can't wait to reach out to PRT in the future to help us with refreshing our flower beds. They do have a bit a wait but you receive quality results it's definitely worth it.