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Pigment Perfect

3.0 (2 reviews)
Open 9:30 am - 2:30 pm

By appointment only

Services - Pigment Perfect

Permanent makeup application

Blemish camouflage

Permanent makeup consultation

Pigment Perfect Photos

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Lux Dermatology

Lux Dermatology

2.7
(19 reviews)
1.6 mi

I was referred by Hometown Health insurance to Lux Dermatology as an alternative for in-network…read moreservices after learning I couldn't get in to Renown Dermatology until the end of June. I have an EPO policy with Hometown Health which allows me to see providers without a any referral from my PCP, and I pay significantly more for this EPO plan to avoid the PCP referral process associated with HMO plans. Upon calling Lux and trying to setup an initial appointment, I was informed that I needed a referral from my PCP despite having a EPO. After re-explaining that my EPO plan does not require referrals, I was put on hold. A short time later I was then informed by the receptionist that per the manager, the need for a referral from my PCP (despite my EPO policy not requiring this) was a Lux Dermatology policy. As a side note, Lux uses a non-impressive AI agent (that tries to sound human but doesn't) to answer their calls, complete with fake background call center noises of other "receptionists" talking and typing. It was a major hassle just to get a live person when the AI couldn't even understand what insurance I had. Save yourself the trouble and go to Skin Cancer & Dermatology Institute in Reno. They have multiple locations, they are friendly on the phone, they follow Hometown Health insurance protocols and they got me in next Tuesday.

I went in months ago for a diagnoses of a lump on my neck. They referred me to getting a ultrasound…read morecompleted on my own, which I completed. Reno diagnostics sent me my results, so I reached back out to LUX, they stated they haven't received the results yet. I gave it some time because maybe that Lux needed some time to get caught up. I NEVER heard from them again. 6 months later I've messaged them asking for a follow up on my results, and Ive gotten no where but ignored. It looks this place only goes for your first initial payment and they do not care for follow up. Make sense why they are always open to new patients.

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LUX SKINCARE

Pigment Perfect - skincare - Updated July 2026

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