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    Piggly Wiggly

    4.1 (9 reviews)
    ModerateGrocery

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    Ask the Community - Piggly Wiggly

    Publix - Publix, Asheville

    Publix

    (67 reviews)

    $$

    Organized and clean store. Well stocked with lots of options. Staff were helpful and friendly!…read more Some prices a bit high.

    I'm still crying as I type this, I have never been so humiliated. We've been shopping at Publix for…read morethree decades, and I knew Carol Barnett personally, but I will never again return to THIS location-despite the sincere apologies from the very kind store manager, and a very sympathetic CSR Savannah - because ONE rotten apple employee. After a fabulous afternoon birthday tea with friends, I popped into Publix Waynesville. The lines were long, so I opted for self-checkout. Packing bags , I was admittedly slow and deliberate as I am not good at "bagging". I also looked to note that items were being rung up properly (ex. BOGO) so it probably took me about 5 minutes to ring up a full trolley of goods and pack them. As I was placing the receipt into my purse and preparing to vacate the spot, an employee came up and loudly announced that she "did not see me ring up my paper towels" and demanded the receipt. This is something that she HAS THE TECHNOLOGY to check without uttering a word to me. It was an obvious attempt at public humiliation (why?). Several people put their head on a swivel to see the drama of someone loudly being accused of shoplifting paper towels. I wanted to crawl under the register and die, but I could only manage to hand her the receipt and put my head down. After the employee saw her obvious mistake, she only said "okay, thank you" and handed me the receipt back. I asked the monitor standing nearby "why" she did that, to which she gave no reasonable explanation. I barely made it to my vehicle before I broke out in tears and phoned my husband, who instructed me to return all the groceries immediately. I will give credit where credit is due and say that both CSR Savannah and the store manager on duty were very sympathetic and understood how, in this very small town, this would be utterly humiliating. They apologised profusely and the manager even offered to walk me and my groceries (that I didn't return) back to my vehicle. Regardless, the embarrassement of being falsely accused in such a way as to shame me publicly - when I did absolutely nothing wrong, has forever ruined shopping at the Waynesville Publix. Thankfully, I still have all the Sarasota Publix locations.

    Piggly Wiggly - grocery - Updated May 2026

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