To say we were excited about our trip to Dollywood is an understatement. I am a single mom of four…read morewho doesn't often get to take vacations. I'm also a cancer patient who doesn't know how many vacations that she has left in this lifetime. So, when someone offered us a chance to take this trip, we were over the moon and jumped at the chance. So writing this review is quite painful. I've always heard that Dollywood employees are the best so I was expecting kindness and helpfulness, but I was mostly disappointed. I want to start this review by saying that I could not do what the employees at Dollywood do all day in the blistering heat. They have to deal with people all day long and people can be unpleasant on a good day and vicious on a bad day. I deal with people in my job and it can be difficult. I know and I sympathize. It started when I had to rent a mobility scooter. Trust me, I hated having to rent that blasted thing, but I had a cancer treatment two days before our visit and my treatment can zap the energy right out of me. So, I went to rent a scooter even though I was embarrassed to have to do so. The young lady behind the counter was unfriendly and unprofessional. I was surprised really by her complete lack of kindness. She never once even cracked a smile and her behavior at my questions was rude. I was also disappointed at the employees lack of help when you asked for directions. We only had a day in the park and we had some specific things that we wanted to accomplish. When asked for directions, the employees were short with me and seemed annoyed that we even asked. I ceased asking employees and began asking other park goers. They were kind and helpful. Then there was the candy store near the train depot. The gentleman behind the candy counter was amazing. He was friendly and encouraging. Just when I thought we wouldn't find any employees up to park standards, he showed up and with his sunny disposition really brought a bright spot to our day. Then, my hopes were instantly dissolved when we checked out at the register. The female employee at the register was utterly rude and blatantly disrespectful. I was shocked and wanted to match her energy, but I didn't want to set a bad example for my kids. Also, the kindly gentleman was right next to her and I just didn't want to cause a scene. Also, the employees who deal with people with disabilities on the rides just treated us like we were an imposition. That's just not the way you treat people who are already struggling. Most people who have a disability would do anything to be normal. I know I would have loved to have not known this information about the employees who help people with disabilities. I believe some sensitivity training is in order for all the employees who come in contact with people with disabilities. We already feel like a burden and we HATE it. There were some employees that went above and beyond which is the reason I didn't give a one star review. I've already spoken of the gentleman at the candy store. He needs a raise. There was the sweet young man in the jewelry booth by the Mystery Mine ride. He was an absolute gem and was so helpful. There was a sweet young lady at Miss Lillian's where we ate. Two of my kiddos have severe food allergies. It makes it difficult to find food that won't land us in the ER. This young lady went out of her way to make sure that our food wasn't contaminated by allergens and she even found chips for my son who couldn't have the other side dishes. Bravo to her!!! She deserves a gold star, a crown, and a wand. Also the tram conductors were fabulous They were funny, kind, and helpful. Whoever trained those guys needs to train EVERYONE in the park. The employees involved in the Dollywood Express were another standout. They were kind, hilarious, entertaining, and really did help to make the day memorable especially for my son who has a popular YouTube channel about trains. It wasn't all bad, but there were enough disappointments to prompt me to write this review. I really hated writing something negative. I absolutely adore Dolly Parton. She is one of my heroes. I feel terrible for saying anything negative about something associated with her. I'm hoping this review will encourage some additional training for employees who deal with people with disabilities. Those people sitting in the mobility scooters could be on their last vacation and you could make all the difference.

I love Dollywood. Our favorite restaurant is the all you…read morecan eat southern cafe (forgot the name) My favorite rides personally are Big Bear Mountain, Dragonflier, and Mystery Mine.

Yes yes yes. This was the best activity for our whole family. Now, we did arrive RIGHT at opening,…read moreso it was not crowded until it was time for us to leave. Which allowed us to ride a lottttt of times. We only did the tubing, but the snow area looked fun! We would 10000000% come back if we came back to the area.

I would give this place 8/10 they only have 3 rides available but I can say the highlight of this…read morepark is the tubbing ride it has a drop had an amazing time . Family friendly .

Goats on the Roof was one of the most fun laid back and unique stops on our trip! We originally…read moreplanned to ride the Alpine Coaster down the street, but the wait was over an hour, so we came here instead, and we're glad we did. The mountain coaster was a lot of fun, had a short wait, and was only about $15. My favorite part, though, was feeding the goats on the roof! You buy goat food inside the gift shop for about $3 a cup, ($1 refill) pour it into a bowl, then pedal a bike that carries the food up a conveyor to the rooftop. The goats are already waiting, and it's hilarious watching them compete for the food. It's a unique experience that's fun for both kids and adults. Definitely worth the stop!

We had fun doing this experience, and it's super cheap. The bike that carries the food to goats…read morewas a little awkward for adults (you can't adjust the seat) but I had laughs. Inside they have touristy souvenirs, and outside there was a couple in a booth by the exit selling "timeshares that aren't timeshares" that felt a a little sketchy to me. My bf got caught in a convo with the man and he was fitting tmi questions in. How often are you here? What's your income back home? What's your job? The goats were cute, esp the babies. It was a nice spot to get hands on with animals.

My daughter and I purchased tickets for the laser gun ride, and while it was okay, it was very…read moreslow-paced and clearly geared toward younger children. Looking around, the attraction seems like it could be enjoyable for families with kids since there are several activities available, but there isn't much that would appeal to adults. The biggest disappointment was the price. One ride cost $19.07, which felt extremely expensive for what was offered. In my opinion, the experience wasn't worth anywhere near that amount. I won't be returning.

Went here on a whim as we didn't have any plans for the day. We luckily got there and it wasn't too…read morecrowded. My kids had a blast on the few rides. Only wanted to do the tubes once. Paint balling was fun but everything was so shot up, it was hard to see if our paintballs were actually hitting. The guy running the tractor was super friendly as was the girl running the alpine coaster thing. Some of the other attendants need some customer service training. It was definitely a see it and do it once.

WonderWorks in Pigeon Forge absolutely earned a 5-star review from me for the value alone. For one…read moreadmission price, you get hours of hands-on fun: interactive science exhibits, the 4D motion theater, glow-in-the-dark ropes course, and unlimited laser tag and rides. It feels like more than just a "museum," and we easily could've spent half a day exploring and still not hit everything.What really stood out, though, was the military discount. As soon as we asked, the staff knew exactly how it worked, applied it with no hassle, and knocked a nice chunk off the total. That savings made a big difference for our group and turned an already good deal into a great deal.. Between the amount of stuff included in the ticket, the chance to replay laser tag and rides as much as you want, I honestly don't understand how anyone could rate this less than 5 stars. If you show up early, plan a few hours, and take advantage of the discount, it's one of the best values in Pigeon Forge. Try to plan the trip in the off season as it is nowhere near as crowded as it was doing the summer where it was too crowded to stand in line to get in. Definitely worth my money and something I would do again with my grandchildren.

Ok, I had very high expectations. I had read a lot of great reviews, and with so many options from…read morethe same chain, it was hard to choose. My daughter was deciding between WonderWorks and Ripley's Aquarium, and honestly, I regret not choosing the aquarium. I expected this place to blow our minds, but it didn't. The attractions feel a bit outdated and could definitely use better maintenance, especially considering the amount of people they get every day. The best part was the laser tag -- everything else was pretty underwhelming. The 4D simulator was only partially working, and the glasses felt cheap. The earthquake experience was disappointing... my car on a straight road moves more than that. Plan to go with plenty of time, because between everything, time flies and you'll easily spend at least three hours inside. If you're thinking about going after 6 pm, I'd recommend leaving it for another day and going earlier. And if you're choosing between this attraction and another one... there's really not much to think about.

Great location location and OHHH location!! Walking distance to the No 1 rated best restaurant in…read moreGatlinburg called "The Greenbrier" 3 bed 3.5 bath with fun amenities. Fireplace and Firepit. Minutes to downtown Gatlinburg. Tons of restaurants shoppes trails mountains waterfalls. List goes ON!!

We really enjoyed this show. The stunts and competitions kept us engaged, and the performers…read more showed humor and grace. Don't go into this expecting Paula Deen's food. The buffet is regular fare, decent, but not what you're there for--it's all about the show. The food is served beforehand so you want to arrive early to grab your food and eat in an open pavilion. (The menu for the current buffet is on their website if you want to know beforehand what is served.) You'll make your way to the show when the gate opens. You can watch some axe throwing or check out the gift shop while you wait. We were here in February and it was fairly cold, so we went to the gift shop to stay warm. Please note that everything Is open to the elements, so I would recommend going when the weather is mild. They do have heaters, but it was still cold. Some people brought blankets, which was a great idea. Back to the show...it's like a lot of the shows here, which includes audience engagement. This one is based on a feud between 2 families, all in fun. There is stomping and calling, and sitting on the edge of your seat at times with the log cutting stunts and close races. The competitions are fun to watch and there is enough repartee and stories to add a little interest, but still keep it family friendly. There are small prizes handed out to the smaller participants in the audience at the end of each competition round. We enjoyed the show enough that we will likely return in future.

The bbq was full of grease and fat. The corn had an off flavor. The green beans were bland. I mean…read moreno seasonings at all. NONE!!! The Mac n cheese came out of a box mix. The cole slaw looked so nasty I didn't even try it. The bbq sauce is some sickeningly sweet cheap crap. I couldn't force down more that's couple of bites of the greasy, fatty bbq. I mean damn, at least pick out the big chunks of fat and gristle. I almost puked it up on the table. The frozen Sister Schubert knockoff rolls were even nasty. How do you screw up frozen rolls? And to top it all of it was ice damn cold. Y'all gonna give someone food poisoning serving that cold garbage. Paul Dean you should be ashamed to have your name attached to this food. But I guess people will do anything for money. The show was decently entertaining. But not enough to justify the garbage food Paula Dean is serving. We paid $130 for two people to see a $30 show. That's $15 each for $30 total. The show wasn't worth $30 each. It was kinda cheesy. But still entertaining. The blatant hocking of wares by the host and the lumberjacks was a little embarrassing. Pay the entertainers enough to make a living without having to push their self written books and cheap wooden carved souvenir crap. The food adds no value whatsoever ever. NONE. In fact, it could end up costing you money when you get food poisoning from the cold buffet food.