Great piercing place love it there too I highly recommended it thank you so much I really appreciate it

She was very professional and made sure I was aware of the aftercare of my piercings. I was also provided with a pamphlet in case I forgot something read more

Awesome experience for my 5 yo. They had two piercers do her ears simultaneously so she didn't have to deal with anxiety.

Breanna was the best very patient and helpful for our 3 month baby girl I highly recommend her and this place

Ashley was very warm and friendly, and confident in her work. Everything was cleaned and wiped. I had a great experience. I just walked in for a second ear piercing. read more

A store is very friendly to children, thank you for making my daughter have good memories, I highly recommend everyone to come here to buy accessories for ear piercing read more

Piercing Pagoda - Ear piercing - Jewelry Near Me - Arcadia, California

Wonderfully easy getting a 2nd ear piercing today with Ashley. They are directly outside from EXPRESS on the 1st floor of the Santa Anita Mall. The ear piercing was not too painful and was done quickly. Price is determined by the earring you pick. Kiosk name is BANTER by Piercing Pagoda. read more

Piercing Pagoda - 2nd ear piercing (cz stud) - Jewelry Near Me - Arcadia, California

Ashley was good but the piercing done by the guy was quite off. I noticed it and took her back. Ashley was very defensive and re-did the piercing without sanitizing and before I could even hold my daughter. My daughter's first ever piercing experience did not go the way I expected and they should not have treated a little kid this way. It's unfortunate not many pediatricians pierce ears nowadays. We have to rely on such mediocre places for our children! read more

It was present and professional . My daughter was happy ! She enjoyed the experience as the lady offered her the best products and a painless ear piercing service . read more

Referred to Piercing Pagoda by a friend for my daughter to get her ears re-pierced after they closed. We are so glad for Ashley, the manager. She has so much experience and gave great tips & advice for ear care. She even wanted us to come back 4 weeks later, so she could doublecheck how the piercings looked! My daughter developed a keloid on the back of one earlobe due to the large original piercing backing, which cut into her skin and caused irritation. We received medical advice by a Dermatologist to take out the earring, close the hole, and get monthly steroid injections into the keloid. However, because the keloid is not near the piercing hole (which looked fine), Ashley recommended that we switch to small 14k hoops with no backing to let the keloid heal. The earring backings were also causing a lot of "gunk" from shampoo, dead skin cells, etc to accumulate between the ear lobe, even with the special ear solution and q-tip cleanings. With warm salt soaks, the keloid flattened out and the scab fell off. We are hopeful that this time, the piercing will stay open. Ashley is always professional and kind when speaking to children, to teach them how to take care of their own piercings. With COVID, the employees wear masks and sanitize their hands and wear gloves. Piercing Pagoda also has a large 10k and 14k selection of earrings for those with sensitive ears. read more

Today I went window shopping at Pagoda at the Arcadia Mall with my BFF. I wasn't thinking about getting anything, but my BFF was so in love with the Crawler-style earrings. Hannah, the sales rep there was so awesome and so patient in answering all of our questions. So toward the end of the night, we both get our ears pierced. Hannah is very sweet and make the piercing process as painless as possible. read more

Piercing Pagoda - Jewelry Near Me - Arcadia, California

Brought my two month old daughter and niece here to pierce their ears. I don't remember the employees name who pierced their ears but she was amazing. She explained everything thoroughly and she explained to our husbands how to hold the babies. She was very gentle and I would recommend bringing a pacifier and bring extras. Lucky I had four in my bag bc my baby kept dropping hers. We used it to calm her down. I would definitely recommend this place to whomever is looking to pierce their ears or their children's. read more

Piercing Pagoda - Jewelry Near Me - Arcadia, California

Took my little one to get her ears pierced today. Obviously she was super excited but also a ball of nerves. Ashley was very sweet and made the process as painless as possible! Highly recommend this place for ear piercing! read more

Terrible customer service. Very unfriendly. Not helpfull at all. Do not recommend. You can tell they dont really care about helping, and customer service. read more

They pierced my young daughter's ears. The woman who helped us marked on her ears where the holes would go. Once we were happy, she and another woman who was working there did did each ear at the same time. Great experience. Highly recommend. read more

Piercing Pagoda is the cheapest place to get infant ear piercings at the Santa Anita Mall. Claire's was going to charge us $70+ for the piercing. Pandora was going to charge us $50+ for the piercing. The are located on the first floor, right in front of Express. Service was friendly. Be careful about the charges, they automatically add on insurance for the earrings which we did not want. You can remove that if you do not want it. Prices start at $19.99 for basic earrings and go up from their. We went with the earrings that were $25.98. You get 50% off everything also with the piercing. Holding my baby girl during the piercing made me sad. Seeing her cry was painful but she recovered like a champ! And now she has pretty shiny earrings. Make sure you leave them in for the 2 weeks like they say and make sure you clean it twice a day! read more

Piercing Pagoda - Outside - Jewelry Near Me - Arcadia, California

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I got 4 earrings from here the girl told me it's 14k gold and i wore it few days then my ears got infected and i took them all out i saw it wasn't 14k gold it was really cheap Metal it turned out to be really rusty , do better know what kinda product you guys selling to people read more

Got my third earlobe piercing yesterday! Experience was great. Hannah or Anna explained thoroughly the instructions and care for after the piercing. Everything went fast and smooth! She was very sweet and nice. Just take a deep breath and you'll be fine! Highly recommend this place for earlobe piercings! Prices are reasonable and nice selections for earrings! read more

Piercing Pagoda - Jewelry Near Me - Arcadia, California

I found this place off Yelp. The reviews are spot on. I went to get a dermal, with tax, it was $68. You pay alittle more but the experience is so worth every penny. The piercer is chill, professional, and seriously barely even hurt. That is definitely from his skill. I had dermals before and the other piercer dug deep into my skin and I bled everywhere, not this time, he was able to Pierce me with a pinch and it was over. I will be back. This was a good place. Clean, friendly, reasonable. Thanks again! read more

Piercing Pagoda - Jewelry Near Me - Arcadia, California

Great love Thea -- she's so kind Made me feel so comfortable and at ease esp with safety and Covid Much better than my past experience at Claire's. She's deserved a raise read more

I got my first ears piercings here because of the great Yelp reviews, especially the ones praising Hannah. I think having a gentle piercer/handler is really important for the process especially if you're getting your ears pierced for the first time! It is a mall so they do get pierced with a gun and not with needle. However, the process was so chill and quick and easy I don't regret it so far. Hannah took a lot of care marking my ears with pen before the piercing, taking into account my uneven earlobes! read more

Piercing Pagoda is a great place for ear piercing! Thea was very gentle and efficient. She made sure the dot mark was at the perfect place for piercing. Wonderful experience! read more

Hannah was very helpful and patient. I got 4 piercings done and they all turned out great. She explains the procedure throughy and was very careful. The jewelry were also affordable. read more

Piercing Pagoda - Jewelry Near Me - Arcadia, California

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I wanted to like our experience but I would not recommend Pagoda. I took my granddaughter to have her ears pierced. I felt very uncomfortable with the abilities of the ladies working behind the counter. I made an appointment prior to going there. I had a change in my schedule so I called to see if we could go earlier. They said no. We went earlier anyway and it was empty. Not one customer insight and 3 employees. They did pierce my granddaughter's ears but it was a bad job. Earing was damaged. I just would not go back. There are a lot of better places to go. read more

Got my cartilage and earlobe pierced today was something new and exciting I had a great experience with Hannah she was very thorough with the whole process and she's very sweet girl. She explained the whole process and even afterwards when I got my ears pierced she explained all the directions for the aftercare very nice girl would definitely come back or with friends read more

Piercing Pagoda - Jewelry Near Me - Arcadia, California

I came to Pagoda after a bad experience at Claire's, inside the same mall. I was able to observe Hannah pierce another person's ears before she took care of me and I really appreciated the extra care she took to make sure the peircings were properly spaced. I can honestly say that Hannah has a good hand for piercings! Didn't hurt a bit and it went by smoothly. Don't go to Claire's! Come to Pagoda! read more

Hannah was amazing and so helpful! Great customer service and great attitude!!! Picked a perfect necklace saved us!! Thanks girl. read more

Okay, so I had researched a couple places to have my three month olds ears pierced and came across this place. Daniel was the one who pierced my daughters ears, he was patient and put us at ease. Explained what was going to happen and how to do the aftercare. Customer service was amazing and would definitely recommend to anybody looking to get their baby's ears pierced or your own. read more

I came here yesterday to get my babygirls ears pierced. She's 6 months and I was nervous about where to take her. After reading the reviews of this place I felt confident in bringing her in. Our experience was hands down the best customer service we could have ever received Daniel helped us..he explained everything from what earrings were best to choose, the procedure, the after care, and he guided dad on how to hold babygirl. He was patient with marking her ears first and making sure they aligned good and asked me if I was satisfied with it before moving on to the next step. He wore gloves during the procedure and I highly recommend bringing your baby here if you want to get her ears pierced with peace of mind that they will do a great job. Thank you Daniel for having a sense of humor while giving us great customer service altogether. read more

Amazing customer service! Hannah was very efficient and knowledgeable about the piercing process. She made the whole experience go as smoothly as possible, and you can tell she is attentive and passionate about her work! Will definitely return when my ears are healed enough to change jewelry! read more

Shoutout to hannah for helping me get my first piercings. She was super nice and great in making me feel comfortable by walking me through the steps. read more

Just got mine and my sisters ears pierced! Hannah was super amazing and convincing! She walked us through the process and made us feel super welcome. She didn't rush us either. Thank god because my sister took forever to choose. Piercings were free with the purchase of the earring and an additional 50% off your next set of earrings. They also had such a great selection from hoops to studs. I love my new pink studs and 14k Hoops! Thank you so much Hannah!!! Definitely coming back for more piercings!! read more

I got my ears pierced by Hannah she was so nice and made me feel comfortable I'm definitely coming back to get my other piercings with her thank you Hannah! read more

We used to come here every year and get new necklaces for the family. The warranty was perfect for us and would cover if broken. Since COVID we were not able to come back to the store to exchange our broken necklaces only to come to find out this location no longer carries the style we originally purchased. We were told our only choice was to get our money back or go to Montebello mall where they might have them there. Grace tried her best to do what she could help us out. Ashley the manager was of NO HELP! I dont know any place that will not honor something especially since they were closed for a long time due to COVID. We were a valued customer or so we thought....I'll just take my money where they honor their warranties read more

Got 2 piercings here recently & I'm so happy with them. I was in zero pain & the recovery has been amazing. The girl piercing my friend & I was so sweet (forgot her name) she made the process extremely easy! Thank you read more

I had my ears pierced at this place almost a month ago and it was for my second piercing on my Earlobes. I had a very good experience here! I was approached quickly by Hannah, who was very friendly and helpful to me. She noticed I was in my medical work uniform and considered if I had to go back to work soon. I didn't have to but I really appreciated that. She was detailed in marking where the piercing should be and made sure I was satisfied with the it before piercing my ears. And the piercing itself was quick and easy. I hardly felt the piercing, just the pinch from the instrument which didn't bother me at all. She did a great job with me and definitely put me at ease for getting pierced for the first time in 20 years. read more

Thank you so much Isabell and Ashley for making my nieces first ear piercing an amazing success!!!!

I came home from work today, my six-year-old decided this was the day she wanted to get her ears pierced! I googled piercing near me and piercing pagoda came up. I called and person who answered said to come right over. When we got there, Hannah was busy with another customer but still made a point to acknowledge us. After recommending the perfect pair of 14 karat gold earrings, My little girl sat in the chair and Hannah after sanitizing her hands and my daughters ears, carefully and gently pierced her first ear. My daughter then decided piercing her ears was a bad idea! Hannah was so patient and sweet. She help calm my little girl and a minute later the second ear was complete. We sure did get lucky. This experience could have been horrific. Thanks to Hannah, her patience and professionalism, my little girl skipped out of the mall with a huge grin on her face! Thank you Hannah! read more

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Fast amazing service. Got 2 cartlidge piercings here and they were flawless. They also include a cleaning solution. Hannah was very knowledgeable and professional. 5/5 highly recommended. Will definately come back to Pagoda and look for Hannah for my next piercing! read more

Hannah did such a great job on piercing my 2 yr old daughters ears! She didnt even cry! I would definitely recommend her!