So I was in need of a security system for my new home. After a fall out with ADT (a-holes refused…read moreto give me the lock out code for the alarm that was present in the home from the prior owner - how can that be legal, i gave up arguing after about the 10th phone call). Enter Vialarm. I found them via google. Just so happens that they were also installing the security system in my work. Small world. I have no significant complaints. They are affordable first and foremost. Don't let ADT and the big guys trick you into funky multi year, heavy cancellation penalty contracts. My total security system was 400 bucks and my quarterly monitoring is $50. Now granted I was able to use the existing door and window contacts - this may be where the prices get high, I dunno. The $400 covered a new security panel and labor for the install. My install wasn't without hiccups. I think primarily b/c they don't typically do home security. I think they are trying to branch out from commercial to residential. I had issues with the wireless system and the zone configuration. Basically b/c of a jacked set up I ended up using one of my freebie calls with the police. I think you get two, after that they start charging you. A zone that was no longer active kept pinging - and when the monitoring service couldn't reach me they called the cops. I guess that's good. Well Vialarm and company figured it out and I've been great ever since. Minor annoyance, that at the time was fairly major b/c my alarm was going off at random times. But again, Vialarm as a whole (from owner, to Joyce in the office, to my tech) were awesome trouble shooting and being accessible when I was freaking out on a weekend b/c my alarm would not shut off. Yeah these things only happen to yours truly. LOL

Bought my new alarm before Christmas. It was part of a family gift plan. I wanted the technology…read moreoffered by the national firms, but I wanted to do business with a local firm. The people at Vialarm exceeded my expectations. They don't offer "no cost" alarms. We chose the wireless system from DMP, but got the apps and a video camera along with it (extra) but I travel a lot and can look-in on my daughter when I am out of town. They were prompt, curtious, no up-selling and no pressure. The apps work just as promised. They provided a lot of information prior to the sale (almost too much really) on how to work our alarm, what to expect etc, how to use the system and the apps. They even have some cool videos on their YouTube channel to show you how. If I have learned nothing else, I have learned that you get what you pay for in this world. I have used other vendors in the past, but I would choose them in a minute over the other guys.

Anchor security was the ONLY location that could take care of the service I needed. They are able…read moreto make keys for older mode vehicles whereas the others I reached out to said they didn't offer that service. Kat was especially helpful and demonstrated good customer service through the process. While your there, check out their selection of Safe's!

Showed up during operating hours and you were closed. Tried to call and no answer. Was contacted…read more30 minutes later and told the person was at the bank. I suggested a not be put on the door saying when they would return. Bad experience!

I am an investor fro out of state, when i found Affinity on Groupon, I called and spoke to Shane…read morethe sales representative, these guy was amazing professional & knowledgeable. He gave me the best package for my need. What made it even sweeter, he went way out of his way to give me a good service and make me decide right away to choose him over the 10 other reps i was talking to. I also would like to Thank Larry the installer for fixing the broken door and not to leave my rental property unprotected. I will defiantly will recommend you guys. Thank you team Affinity for the Job you guys do.

I am a new and very happy customer! I just installed an ADT Home Security System that I got…read morethrough Affinity Integrated Solutions. I have received personal, specialized attention from the very beginning. All questions and concerns were patiently addressed and I feel so confident going forward in knowing that I will be taken care of should a problem arise. All that I expected and more!

Excellent Communication, Installation and straightforward pricing from Darius at CatJacks!…read more I reached out to Darius to have 2 CAT6 drops and 1 Wireless Access Point Wired/Hung. Pricing was exactly as shown on the web-site. Scheduling was very simple using Calendly. On the day of installation, prior to our appointment, Darius texted me to ensure I was still available. I then received another 'location' text when he was on his way. Darius walked through the house and we discussed where I wanted each drop - for example, in the bedroom I wanted the drop to be just above my drawers, so that I could mount a TV there and easily plug in to CAT-6 rather than going over WiFi. Darius is very detail oriented and even went to the trouble of (measuring) to mount my AP to line up with the 2 lights that are in my hallway and entryway! After the walk-through, he marked each of the drops with painter's tape, then once again confirmed with me the locations. Darius vacumed/cleaned up after himself as he worked and did a very professional job - leaving the house in the same state as when he arrived, willing to explain anything he was doing. On completion, I tested the drops/AP - everything was good and we settled up! I'm very pleased with the work Darius did; as well as being very Professional, he is also a very personable chap who really knows his stuff. (to put in context, I'm an IT Infrastructure/Software Project Manager). In summary, I would definitely recommend Darius to anyone that needs either AP's to be hung or Network Drops!

Darius of Catjacks upgraded four telephone jacks fed by Cat 5 cable to ethernet jacks for hardwired…read morenetwork connections. His work was neat and orderly and was performed in a professional manner. Although I did not need it, he stated that he has the ability to run new ethernet cables without damaging walls and the need for a handyman or painter to patch/paint holes. His pricing seemed reasonable; however, I did not seek other quotes to make a comparison.

Juan is hands down the most respectful worker I've ever had in my home. From the moment he arrives,…read morehe takes his shoes off without being asked, treats my space with care, and always leaves everything spotless when he's done. He's consistently punctual, communicates clearly, and his workmanship is truly impeccable. It's rare to find someone who combines professionalism, skill, and genuine respect the way Juan does. I would highly recommend him to anyone looking for top-quality work and a trustworthy professional.

We had three large screen TVs mounted. The job was perfect! Every detail was considered and all 3…read morelook amazing! This is a professional company that does things right. Great people, great work! I'll be using Queen City Security again soon. Trustworthy and perfection.

The issue was not "replacing the keypad". It was the charge for the replacement…read more Nice stalling technique though! CPI should have replaced the faulty keypad to begin with. But since they did not have one, they had to replace it with a newer model. This required replacement of the main panel and both keypads. All I am requesting is the cost of Second touch screen keypad, which would give me the same system I had to begin with. I should not be penalized for the fact that they do not maintain stock of replacement parts. They had more than made up the cost of this keypad over the 25+ years of maintenance fees. I have paid them without a claim.

We had CPI for a few years. We wanted to upgrade our service, and they wanted a ton of money up…read morefront. We decided to cancel service with cpi after 5 years. Requested them to pick up any and all equipment. They stated they wouldn't. Now there is a $2600 debt in a collectors hands they are trying to charge us with. Avoid doing business with this company at all cost. ​

Mr Crank was awesome! He was professional, punctual and has great expertise. I had a blah vision on…read morewhere I wanted my tvs mounted and he gave his professional advice that I absolutely loved. I did price comparisons and he also had some of the best prices. Very responsive and friendly!

Excellent service. Highly recommend. Anytime I need this type of work done Crank is the first I…read morecall.

Short and to the point we can't get ahold of anyone our alarm goes off through the night there is…read morealways a glass break useless we didn't even put it in the house the previously owners did. I'm pulling it off the wall right after this

I bought a house with smart home capabilities, RFP was the company set up with the builders and…read morethey have a dealer lock on my system. The representative said I could pay $200 for a service fee for them to come out and unlock MY system. I've called many times to ask for a manager but no response.