I would not recommend coming here at all. The service was quick but maybe too quick because the…read morescreen was already lifting the SAME night. On top of that, i bought a screen protector through them that they placed on my screen and my screen dropped and broke THROUGH the protector and they said this is not covered under any warranty since its not insurance so I will need to pay full price for another repair.

Quick repair same day. I was pleased with the service and store. I was greeted upon entry, quote of…read moreaccurate price, and delivered above expectations.

I had an outstanding experience at Batteries Plus thanks to Alex. He was knowledgeable, honest, and…read moreincredibly helpful. Instead of selling me a brand-new key fob remote, he let me know I could simply replace the shell, which saved me a significant amount of money. Alex even took the time to find the exact replacement shell for me on Amazon. It arrived today, I installed it myself, and it works perfectly! It's refreshing to meet someone who genuinely looks out for the customer's best interest rather than trying to make the biggest sale. If you need batteries, key fobs, or other services, I highly recommend Batteries Plus--and be sure to ask for Alex if you can. Excellent customer service like this deserves to be recognized!

Always polite and give you exactly what you need. Will also install battery if needed.read more

Jessie was awesome, knowledgeable and has the best customer service I've seen in years. Got my…read moreissues on both laptops resolved quickly and very efficiently. I am very pleased.

I had an external 1 TB hard drive stop working and took it to Firefold. They diagnosed the problem…read moreas a bad controller in the casing and replaced the controller/casing for much less than I had expected. I was operational in less than 6 hours. They are now my GoTo computer service company!

After my phone case broke, I (of course) went all week without dropping my phone. The day before my…read morephone case arrived, you guessed it, I dropped my phone and it cracked. I definitely wasn't buying a new one, so I called New Again. The phone was answered promptly and with professionalism. The gentleman was knowledgeable and friendly and stated he could get my phone in today and have it completed in about 40 mins. I even called back to ask if they could also put in a battery and he didn't sound annoyed by my extra questions! This is a family business, which I love. The shop is small but bright and clean and the wife serves as the receptionist. Their son, I believe has a drink fridge in the business which I think is adorable. Be sure to like them on Facebook and check-in to get your 10% discount. The price I was quoted over the phone was reflected on my receipt and that's always a breath of fresh air. The screen protector was $20 (yes, it's cheaper on Amazon) BUT you get a discount on future purchases. My only suggestion would be to inform customers about parts. As I stated, I requested a new battery-but I'm not tech savvy so I didn't know it wasn't being replaced with an Apple battery. My phone now says that my battery isn't supported and can't give analytics and I don't get low battery warnings anymore. That's definitely not a deal breaker, it would have just been nice to know. I would definitely come back but hopefully not anytime soon!

i originally brought my phone in for a cracked screen. After their repair, it immediately began…read moreglitching -- an issue that was never there before. I returned as instructed, but the problem was never resolved. When I came back again, for a minor scratch that shouldn't of warranted a whole new screen or any screen repair at all. the original failed repair caused it to be worsen. cant do nothing . insisted the glitching was from that. they tried to blame me and demanded full price, even though the glitch was clearly caused by their initial repair. Poor customer service, no accountability, and I will be reporting this business to the Better Business Bureau.

Friendly customer service reps ready to help you with any services you need! Whether you need a new…read morephone or new service, they can help with the cheapest prices too!! Go check them out!!

I don't know if Indian buddy was high, but he was definitely under the influence of somethin...I…read morecame here to try to sell my iPhone 12 Pro Max with a minor crack at the bottom of the screen, this man looked me with his real low red eyes and offered me 10 dollars, I took the same phone to an eco atm after that and got 71 dollars for it....DO NOT BRING YOUR PHONES HERE TO SELL. DO NOT SELL YOUR PHONE HERE!

Never ever ever ever use this place! I took my phone in for a basicc iPhone screen repair and…read morepaid $60 for a new screen and within 18 hours the screen started spidering and cracking around the speaker. and half of my text keys won't work It was never dropped or under any pressure !!!I would literally be holding it and watching a it spider crack when I went up there the very next day they said there was no warranty and nothing they could do and that I could pay for a new screens Only one day after purchase???? never again will I use this. . ..

I haven't left a review on yelp in years but felt compelled to do so with Alex because of how…read moresatisfied I was with the service. Alex fixed my phone, my wife's phone, and my brother's phone - both our screens and batteries - while I was in town visiting my brother. He was incredibly professional, did an excellent job, was extremely responsive before showing up, did an amazing job explaining what was wrong with our phones, and charged a very reasonable price that was incredibly cheaper than getting it done at the store. He came to our house so it was extremely convenient. I was extremely satisfied with his service and felt that his rates were an incredible bargain. 100% would recommend to everyone. Alex is amazing.

THE GOAT! My son just started at UNC CHARLOTTE and dropped…read morehis iPhone 11 cracking the glass and making it inoperable. Called Alex, we make an appointment to meet my son in front of his dorm an hour later, phone is fixed 15 minutes later,we Venmo him a very reasonable amount of money, DONE! Do not hesitate to use this guy!

Great service. I traded in my old phone and upgraded to and better phone with a lower plan. I…read morereceived all the information I needed about my plan and understanding that i will not have any surprise charges like with my previous phone carrier.

From the owner: * We offer Smartphone Sales and Repair * Smartwatch Sales…read moreand Repair

Very kind and helpful over the phone, ask me to bring my ipad in since I needed a jailbreak on it,…read morehe got it done for the very next day. I will definitely be recommending him to people!

Ughhh my son cracked his iPhone screen again! If it weren't for Everything IPhonez he would be…read moreOFFLINE! Today we stopped by and Mo not only fixed his phone but he also tricked it out in a Carolina Blue case While I was there I mentioned I was having difficulty keeping my iPhone charged. Of course Everything IPhonez had the solution: a Mophie case Everything iPhonez has it all! What a great little spot that solves great big problems.

I have purchased my last few phones at this store. All the sales representative s have been very…read morenice and accommodating. I had a amazing sales representative. His name was Brandon. Professional, knowledgeable, and very friendly. Brandon was able to get me on a better plan for me and my family. He took the time to look for the best plan for me. My new monthly bill never went up AND I got the new version 16 iphone and a new iPad. I had to pay a few bucks for the case and protector but that's it. Overall I was very happy. If there was anything I would like to see it would be sales representative consistency. Establishing a sales representative that you can reach out to and vice versa wod be great.

When they say "the people make the place", this is a prime example. I've tried to train my kids…read moreright by being Team Andriod, but I think I went too far since they destroyed my wife's iPhone. I haven't broken the hold Apple has on my wife, so we went to the store to get her another one. As soon as we walked in, we were greeted by Saheed. He entertained my argument on why Andriods are better. I truly think he wants to convert and I think I can get him there. He also walked us through the phone exchange and explained their new home internet promotion. We signed up because Verizon had a 30 day trial. Fast forward 3 weeks. We had to return the home internet box because it could not handle all our devices. Saheed was busy with another customer. So, his coworker called the Verizon office to start the cancelation process. Yet, Saheed took over once he finished with the first customer. After we received confirmation that my service was canceled, Saheed went above and beyond to return the internet box to FedEx for us. Yet, Verizon charged us for the box. Saheed quickly found out that Verizon's receiving department had not processed our return. He then called repeatedly over several weeks until Verizon removed, we'll credited our account. It was truly the best customer service for a bad experience.