Quick repair same day. I was pleased with the service and store. I was greeted upon entry, quote of…read moreaccurate price, and delivered above expectations.

Very good customer service fixed my sons sound for his tablet cheap highly recommend.read more

Always polite and give you exactly what you need. Will also install battery if needed.read more

This place is an independently owned and operated franchise located in Afton Ridge Shopping Center…read morenear Target. I came in today to get a FOB for my car looked at. They cleaned it inside and out and got it working at no charge. They offer repair and replacement FOBS as well as many other products and services. They fix cell phones and other small devices. They sell and install auto batteries. They sell many lightbulbs for your home. They have different chargers. They sell generators. I wound up purchasing a light up dog tag that increases visibility when walking your dog at night. This place has a myriad of items and services.

I had an external 1 TB hard drive stop working and took it to Firefold. They diagnosed the problem…read moreas a bad controller in the casing and replaced the controller/casing for much less than I had expected. I was operational in less than 6 hours. They are now my GoTo computer service company!

Super happy with the service here! I brought in my PC to get diagnosed and they said it'd take…read moreabout a day or so. I got the call on the day it was promised, and they said my motherboard was busted. Got that replaced and my computer's working like new again :) Also, the gentleman working there was kind enough to carry out my full tower for me, a whole blessing because it's too heavy for a small girl like me *phew! Besides that, their store looks nice and clean with a lotta tech options available whether you're looking to upgrade your pc or just buy some phone accessories. TIP: They have a law enforcement/ first responder discount!

After my phone case broke, I (of course) went all week without dropping my phone. The day before my…read morephone case arrived, you guessed it, I dropped my phone and it cracked. I definitely wasn't buying a new one, so I called New Again. The phone was answered promptly and with professionalism. The gentleman was knowledgeable and friendly and stated he could get my phone in today and have it completed in about 40 mins. I even called back to ask if they could also put in a battery and he didn't sound annoyed by my extra questions! This is a family business, which I love. The shop is small but bright and clean and the wife serves as the receptionist. Their son, I believe has a drink fridge in the business which I think is adorable. Be sure to like them on Facebook and check-in to get your 10% discount. The price I was quoted over the phone was reflected on my receipt and that's always a breath of fresh air. The screen protector was $20 (yes, it's cheaper on Amazon) BUT you get a discount on future purchases. My only suggestion would be to inform customers about parts. As I stated, I requested a new battery-but I'm not tech savvy so I didn't know it wasn't being replaced with an Apple battery. My phone now says that my battery isn't supported and can't give analytics and I don't get low battery warnings anymore. That's definitely not a deal breaker, it would have just been nice to know. I would definitely come back but hopefully not anytime soon!

i originally brought my phone in for a cracked screen. After their repair, it immediately began…read moreglitching -- an issue that was never there before. I returned as instructed, but the problem was never resolved. When I came back again, for a minor scratch that shouldn't of warranted a whole new screen or any screen repair at all. the original failed repair caused it to be worsen. cant do nothing . insisted the glitching was from that. they tried to blame me and demanded full price, even though the glitch was clearly caused by their initial repair. Poor customer service, no accountability, and I will be reporting this business to the Better Business Bureau.

Friendly customer service reps ready to help you with any services you need! Whether you need a new…read morephone or new service, they can help with the cheapest prices too!! Go check them out!!

I don't know if Indian buddy was high, but he was definitely under the influence of somethin...I…read morecame here to try to sell my iPhone 12 Pro Max with a minor crack at the bottom of the screen, this man looked me with his real low red eyes and offered me 10 dollars, I took the same phone to an eco atm after that and got 71 dollars for it....DO NOT BRING YOUR PHONES HERE TO SELL. DO NOT SELL YOUR PHONE HERE!

Initially gave them 1 star since I hadn't heard back from them in 7 days as promised and I wasn't…read moreable to get through to them at the numbers provided online or the mall mgmt number. But once I got through to them they explained delay and my tablet was ready the following day for pick up. Very pleased with repair (had to replace battery port). Would recommend them based on repair service and price, they just need to improve their follow up communications with their customers.

THE GOAT! My son just started at UNC CHARLOTTE and dropped…read morehis iPhone 11 cracking the glass and making it inoperable. Called Alex, we make an appointment to meet my son in front of his dorm an hour later, phone is fixed 15 minutes later,we Venmo him a very reasonable amount of money, DONE! Do not hesitate to use this guy!

My screen on my iPhone 11pro cracked and these guys repaired it in less than 20 minutes in my…read morekitchen. Very quick and screen is working great! They even put a new glass protector on the screen. Great pricing too! The best around. Highly recommend!

Great service. I traded in my old phone and upgraded to and better phone with a lower plan. I…read morereceived all the information I needed about my plan and understanding that i will not have any surprise charges like with my previous phone carrier.

From the owner: * We offer Smartphone Sales and Repair * Smartwatch Sales…read moreand Repair

So helpful & kind. Revived a 10XR phone that was nvr broken while a cellular store just sold a new…read morephone, no helpful options.

Ughhh my son cracked his iPhone screen again! If it weren't for Everything IPhonez he would be…read moreOFFLINE! Today we stopped by and Mo not only fixed his phone but he also tricked it out in a Carolina Blue case While I was there I mentioned I was having difficulty keeping my iPhone charged. Of course Everything IPhonez had the solution: a Mophie case Everything iPhonez has it all! What a great little spot that solves great big problems.

I came into your store with questions about my bill. Jammie Scott was so helpful and answered all…read moremy questions so I could make a decision about what I wanted to do. Byron Bates was so very helpful as well. I am about to start wearing hearing aids and needed a charging cord with an end on it that is no longer sold. For a moment I thought I would have to buy new hearing aids! But, Byron personally had one and gave it to me. I am so grateful. I used to go to the Verizon store near Concord Mills but will now go to Cellular Sales in Kannapolis when I need help with my phone. Thank you for your GREAT service!

I have purchased my last few phones at this store. All the sales representative s have been very…read morenice and accommodating. I had a amazing sales representative. His name was Brandon. Professional, knowledgeable, and very friendly. Brandon was able to get me on a better plan for me and my family. He took the time to look for the best plan for me. My new monthly bill never went up AND I got the new version 16 iphone and a new iPad. I had to pay a few bucks for the case and protector but that's it. Overall I was very happy. If there was anything I would like to see it would be sales representative consistency. Establishing a sales representative that you can reach out to and vice versa wod be great.