I registered online and used two health insurances - primary and secondary. I was asked to used a…read morecredit card on hold. Only the primary insurance was billed, and my credit card was charged. It has taken FOUR months to get them to re-bill the second insurance and get a refund. I'm still calling to follow up as they say it is still processing. Reading the poor reviews on google, the issues seems to lie in their registration process. Please hire a real MA with billing and registration experience. Urgent care charges very expensive might as well hire competent front desk staff that doesn't make patients do all the registration on their phone. And okay, I can do it on my phone. I even pre registered at home on my computer. I am meticulous, prepared, and had insurance cards with me, but then their practice did not file my second insurance correctly. The Care quality was average as expected. I only came here because of good reviews. Taking a closer look at the reviews. It's the recent reviews that are bad and older reviews that are good. I don't know if they changed management or something.

I went to this urgent care yesterday because I was not feeling well. Before going, I made an…read moreappointment online. This was not my first time visiting this location, and every previous visit had been a good experience. Unfortunately, this time was very different. I do not understand why I was not informed beforehand about the issue with my insurance. I have been to this urgent care before, and I booked my appointment in advance. If there was any issue or change regarding my insurance, someone should have contacted me before I came in. When I arrived, the front desk informed me that there was an issue with my insurance. When I asked for the reason, I was told they did not know. I feel that my time was wasted because I could have gone to another urgent care where I could have received the care I needed. I was then told that if I wanted to keep my appointment, I would have to pay out of pocket. I did not appreciate being put in that situation after arriving at the clinic. The clinic should notify patients ahead of time when something important changes or there is an issue with their appointment or insurance. This would allow patients to decide whether to keep the appointment, cancel it, or go somewhere else. Patients should not have to arrive at the clinic only to be given unexpected information. What if someone's condition was serious or an emergency? Better communication with patients is necessary. I was very disappointed with how this situation was handled yesterday.

This was my second time to this location due to working with someone who tested positive for…read moreCOVID-19 48-hours of us working together. I arrived a few minutes before my arrival time so that I could check-in. Upon walking to the check-in area, I was. It greeted but instead received a look like "What do you want?". I made the young, light-skinned female aware that I made an appointment online and was checking in While waiting I attempted to use the restroom but no paper towels were present. I made the front desk aware and one attendant later came back with a box of Kleenex. One would think that they would have these supplies available as the world battles the coronavirus pandemic. It took almost thirty minutes to be called back for my rapid test. I was going to give this location 2-stars, but the nurse who called me back (Griselda) was very sweet. She made the visit bearable.

I don't recommend this place for urgent care needs. In fact, if this place was 25 yards from my…read morehouse and the next closest place was 100 miles away, I would choose that place in a pinch than to go back here. Bad communication, bad diagnosis, push you doing a survey and you aren't even out of the place yet. Still waiting on my call back. They know they messed up, so doubt I will hear from them. Save your life and choose another location. These people will kill you from utter incompetence! Lemme help my fellow yelpers on the front end. Don't go! Go somewhere else!!

We had a fantastic experience at this location. My little one was crying due to ear pain and we…read moreneeded to get a center that hopefully had a short wait time. We were able to get in and out within an hour. The staff was so considerate and nice and tried to distract my crying screaming toddler with popsicles and sticker. The nurse practitioner was so kind and did a quick checkup even though my son wasn't really cooperating much and was able to also give him some medicine for quick relief. On the whole, would highly recommend this center !

I made an 8 a.m. appointment and was never seen. While a nurse initially explained there was an…read moreemergency--which I completely understood--the communication stopped there. Once the emergency was handled, I was left waiting indefinitely with no updates. When I eventually stepped out to see what was happening, I was ignored by the staff. The doctor was on her cell phone and other staff members were sitting around chatting despite a lobby full of waiting patients. Extremely unprofessional and a total lack of respect for patients' time.

Dr. Mikrut is no nonsense and knows her stuff! I am very happy to have her for my primary care…read morephysician

We are thrilled to have found Dr Mikrut and this clinic many years ago…read more when my husband was experiencing confusion and we thought it was a UTI she immediately sent us to the emergency room. He had indeed had a stroke. They found a spot on his brain and also had 98% blockage on rght artery. She, along with God, possibly saved his life. We highly recommend this wonderful place and our favorite doctor.

Doctor Dragos Vladescu is friendly and courteous, shows special care for my health, prevention and…read moretreatment for any possible issues. He demonstrates very good knowledge and care, explains very clearly and shows all the options I have to improve my health and performance. Satisfied with the diagnosis and treatment proposed by the doctor. Also a good impression of the knowledge and care of the technical staff.

Dr. Sharma has been mine, and my husband's primary care physician since she open Grayson Primary in…read more2006. I feel so blessed to have her as my doctor for almost a decade. She is professional, and I've never felt rushed. She'll sit there, and listen to me with care and concern, always. I recommend her to everyone I know, and am so sad that I will be moving away this summer. I wish I could take her, and her nurse, Vicky along with me!! If you live in the Grayson, Loganville area you should choose Grayson Primary Care for your PCP! You won't regret it!!

If you are looking for a dr. that will listen to you and give you valid opinions, thoroughly follow…read morethrough for you best care- this is the place. The staff is amazing. The facility is new and clean. You won't regret trusting Dr. Uzo with your health. I know I don't.

I was looking for a new primary care doctor and saw good Google reviews for this practice. It was…read moreimportant to me to find a private practice. It was close to home so I was excited and hopeful that I had found a new doctor. A couple weeks ago I went in for an annual exam. My appointment was at 3:00. I arrived a few minutes early and sat in the waiting area. Around 3:30 I was called back. I was asked why I was there by the assistant. I felt it was strange this was not notated in my chart. Anyway, she checked my weight, oxygen and blood pressure (which registered extremely low) then sent back to the waiting area as there were no rooms available. About 20 minutes after that I was called back and the assistant was going to check my vitals. I told her that was already done so back to the waiting room I go. This office was definitely not impressing me at this point. Maybe five minutes after that, I get called back and I am put in a room. I waited until 4:30 until Dr. Uzo finally came in. During my long wait for the doctor I did consider just walking out. Dr. Uzo seemed nice and asked me some health questions. She addressed the low blood pressure (which after talking to my daughter, who is a nurse, said they used too big a cuff on me which is why it registered so low). Around 4:45, I was taken to have my blood drawn by the office manager. She printed the labels that were to be attached to the vials and handed them to me with no explanation. I asked what I was to do with them and then she tells me to verify my name was correct. It was a strange interaction. When she was finished with the draw, she said I could go to the front and make my next appointment. She left me sitting in the chair. So I lifted the arm rest myself to get out of the chair and found my way back to the front of the office to leave. It would have been nice to be walked out instead of just left sitting there. All in all, I was there for two hours for a simple blood draw. A friend thinks they forgot about me in the room and they realized I was there when I came out to use the restroom during my long wait for the doctor. Sadly, I will not be back and will continue my search for a new primary care doctor.

i was in and out in about an hour. had flu symptoms and was right it was the flu. saw stephanie…read morehan the nurse practitioner. the young girl taking my temperature was playing on her cell phone the entire time...the ladies up front spoke spanish and english..

This place is literally the worst. I have been coming here for several years, and I don't know why…read moreI keep coming when their customer service is so poor. I continued coming because all my records are there, but no more. Today I called for a prescription refill, at 4:40 PM, and was told they close at five and that the office is closed. When I said it's 4:40 PM, she said 4 PM, we close at 4 PM. But their website and online says they close at 5 PM just like she also stated earlier. No more.

Employees very curtious Wait time was fast Would recommend to all my family&friends.read more

Rude staff. Pharmacy let me stand there waiting for 10 mins before I ended up just leaving. I was…read morethe only person waiting. One lady was on the phone while two other ladies were having a personal conversation about how she couldn't afford a car, only a bicycle. All while telling me to wait when I had one simple question. Hijabi lady from the minute clinic was also rude and weird. Won't be coming back here.