1. Piece O'Cake

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Portsmouth, NH

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Piece O'Cake

4.7 (3 reviews)
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Marshall Tent and Event Rental Center

Marshall Tent and Event Rental Center

(19 reviews)

Let me begin by stating Chris and the staff at Marshall are AMAZING!…read more My wife and I used Marshall for all of the rental needs for our outdoor wedding in August 2012 (the busiest wedding/rental month of the year) at Rye Harbor. We shopped all over the seacoast for the most affordable but professional rental company we could find and Marshall fit the bill. Chris was our primary contact throughout the entire process. Initially we had spoken over the phone to qualify his services and make sure we got the impression he wanted our business, which he did! My wife and I paid for 100% of our wedding so we needed to keep our budget in check. We made it a point to not only make sure we were comfortable with the price and service but we also needed to "like" the vendors. It was important to get the "warm and fuzzes" at our face to face meetings because the last thing we wanted on our wedding day was a sense of worry because we didn't trust a vendor. I can't tell you how much that paid off on the big day with Marshall. Chris was very informative during every interaction with him. He was ALWAYS available too. I could stop in the office, email or call him and he was VERY responsive, even after we had paid in full ;) which is not always the case with other companies we have done business with. They have an AWSOME show room upstairs too, immaculately clean and well built! The room was huge with cathedral ceilings and the dimensions were very close to the size of tent we were renting which Chris pointed out and gave us great perspective on how big it was. There was a variety to choose from in every item. Chris never gave us a feeling he was trying to "up sell" us either. We had met with other local vendors and didn't have the same personable experience. We sat at a desk the entire time looking through pictures of everything. We NEVER even sat down with Chris. We touched and felt the things were renting. We were with him for over two hours late on a weekday and we never felt rushed. So when it came down to "crunch time" to finalize everything, there was some coordinating Chris had do with other vendors, our wedding planner and the town and all I can say is that "he made it happen". Marshall is not the new kid on the block and it was clear they knew what they were doing. When having an outdoor event the rental company is the backbone of the whole operation. We NEVER felt they wouldn't deliver on game day and that feeling is priceless. As for other reviews with "less than stellar marks" for Marshall, it's really unfortunate you had a bad experience. WE ABSOLUTLY LOVED THEM! And we hope you give them another chance some day to win back your business. Those of you who are doing your homework reading this review and are "considering them" please call up Chris and make an appointment to meet with them to decide for yourself. Not meeting with someone because of a review is an injustice to yourself. Food and rental expenses are the largest costs of planning an event. Marshall knows that and will do everything they can to meet and exceed your expectations. That's how we felt with Chris and as a result we have found a rental company for life! Thank you Chris and all of the staff at Marshall Rental, for contributing to a flawless performance on the most important day of our life.

Extremely rude, unhelpful and horrible. Hopeful I can find an alternative for tent rental on the…read moreSeacoast, because when I called the man who answered the phone could not help at all, basically called me an idiot, and ended up hanging up on me. I've never been treated so horribly from a customer service perspective than I was with whoever they have answering the phones at Marshall.

Piece O'Cake - partysupplies - Updated October 2026

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