Jeff has the perfect eye to make every picture look amazing; whether it is the mat or frame he…read moresuggests, I am always thrilled with the final work. Jeff could not be more knowledgable or helpful and is a true professional. Shop Frame Shack.

I've been using this shop for 47 years and never been disappointed. Professional and knowledgeable.read more

I can't believe I haven't reviewed Frame One. I'm a painter and they have been my go to framer for…read moreyears. Wouldn't go anywhere else and have recommended them to my fellow artists more times than I can count. The custom work is reasonably priced and perfectly done. Their stock frames are first rate and infinitely better than Michael's or the big box stores. I live in NH now and still go there for all my framing work. If fact, I'm headed there this morning!

These folks are incredibly fast and kind. I needed a minor fix and they did it without charging me.read more

Great selection of frames and mats, and the help you need to make your pictures look awesome!…read more Highly knowledgeable about how to properly frame art to best preserve and display it. I've had 7 Japanese woodblock prints from the 1800s framed here and they did an amazing job! Super patient with decisionally impaired customers too!

The best independent frame shop you can find. Scott treats each piece of art carefully and as if it…read morewere a Picasso. From preschool art designs to senior portraits. They also have art and wine evenings that are a blast!

I shopped here on January 14th. The store is FILLED with Christmas clearance that is only 70% off…read more We're 3 weeks after the holiday, this stuff should be at 90% and maybe there would be room to have the Valentines Day crafts out rather than cutting your already short V-day window down by another 2 weeks. There were unopened stock boxes which I assume held the Valentines Day items placed haphazardly around the store. The employees were really friendly and helpful directing me to find specific items I needed.

... I had a generally good experience--decent selection, good price on custom framing but there was…read moreone issue. An item I was purchasing rung up at $39.99 but, on the shelf, it said $32.99. I didn't realize I'd been overcharged until viewing my receipt after. I went back in and asked a clerk in the aisle to scan it again and it was $39.99. When I mentioned the cost on the shelf, she said the price had gone up. So I did a little research and this is the law in Massachusetts. The price on the shelf prevails. I didn't really have time to back and wait in line again over $7 but it stills a bit of a sour taste... https://blog.mass.gov/consumer/massconsumer/massachusetts-item-pricing-law/

Experts!! Took some needlepoint canvases for framing. They helped me with it all. From choosing the…read moreframes, picking the mattes and stretching the canvases, the folks at Miter Biter knew exactly what to do. Will use them for all my framing needs!

I've had several items framed at Miter Biter. They do excellent work, they're affordable, and the…read moreservice is fantastic. I highly recommend Miter Biter for all your framing needs.

Awesome service. Good selection of beginner watercolors, sketch books, and pens, which is what I…read morewas looking for. Bonus; blank note card stock and matching envelopes for making your own. I love that it's employee-owned. A pleasant surprise that it's part of the same small chain that is also in Portland, Maine, where I've shopped many times visiting a friend. Will definitely be back!

Employee owned with the best assortment of serious materials for fine artists…read moreThey have several locations including Portland Maine Cambridge Massachusetts and Saugus ma

Still have what I need every time Ty . Friendly csr prices have gone a bit over my budget but still…read morefun to walk through

Total chaos. Understaffed. They are behind in everything, including frame jobs that were due a week…read moreago. They do not answer the phone. You cannot even stay on and hope someone answers, as recording says that specific Michaels is not available. All the employees seem to have only been there a week or two. I could not find anyone to answer a simple question about return policy. Steer clear.

Well I tried to give this store another chance today. I looked up what time they were open until…read moreand it said 8PM. Just to be sure I called the store and the woman on the phone verified that they are open until 8 PM. I then got to the store and saw a few customers walking out as I was parking. So I walked up to the door and it was locked. I see two woman at the register in the middle of the store. Now, keep in mind I had just called not even five minutes prior and confirmed they were open until 8. So I started walking away and called the number back (I didn't want to be rude by knocking on the glass door, plus I thought maybe I misunderstood when she said they were open until 8). The same woman as before answered the phone & confirmed they're open til 8. I explained to her that I'd just tried to come in and the door was locked. She sounded frazzled ( I guess would be the word??) and said "oh it shouldn't be locked, are you still here??"... I told her I was walking away but would turn back around. I get to the door and see two employees standing at the register & one comes over to the door, undoes the lock, & cracks the door open. This woman had her purse on her arm and a set of keys in her hand. I explained to her that I had just called and was told that they were open until 8. She tells me that no, starting next week they'll be open until eight but they close at seven now, and if I "really want to" I can come in and grab what I need quickly. The way that she said this made it very obvious that she did not want me to come in, especially since she had her purse in her hand and was blocking my entrance to the store. Now keep in mind when I first pulled up to the store at 7:30 I saw customers leaving, so clearly they didn't close at seven. I told her to forget it and that I will come back a different day. This entire situation has me very confused because I called the store at around 7:20 & don't understand why I was told they close at 8. Obviously if someone is calling 45 minutes before you close they are probably planning to come in that night. I spend a lot of money at the store because I use their premium flat wrap in my business. Anytime I am there I spend at least $50 and I go there multiple times a month. This is the second time I've had a bad experience at this store and unfortunately at this point it doesn't matter how much I love their products, I will be finding somewhere else to shop.

This place is unbelievable! My now husband and I had our wedding invitations done here. They came…read moreout better than I had ever imagined! We were still getting compliments up until our wedding day! The whole staff was amazing! When designing them we never felt rushed and were given excellent advice throughout the wholw process. We had an issue with our initial proof and with one phone call to the store it was fixed like it never happened! We really cannot thank you guys enough!