Wow! We contacted Alex, the owner of Nagy Pools, asking him to replace our liner, update our…read morechlorine system, and interface with the masons working on our pool deck at the same time. He was prompt in responding to our call, and quick in coming out to review the situation and give an estimate. His prices were very reasonable, and he was diligent in coming out to measure for the liner and arranging for installation. He also coordinated effectively with the water delivery business, saving us from having to make these arrangements ourselves. In addition to his consistently fine work, Alex was impressive in his frequent communication with us about the steps he was taking throughout the project, a quality much less evident (sadly) this day and age. His work ethic, commitment to excellence, and determination to get the job done within a reasonable time frame make him stand far above many of the other pool businesses we have worked with locally, over the 27 years we have owned our pool. We have no reservations about recommending his business, and we certainly will be working only with him for any future needs for our pool!

From the owner: Swimming Pool & Spa Openings, closings, sales, service,…read morerepairs, in ground, above ground, liners, chemicals, weekly bi weekly maintenance, underwater patching

Larry is great: responsive, knowledgeable, personable. He assessed my tub's problem quickly, sent…read moreme an estimate, ordered parts and returned in a few days... tub is now working perfectly. My only complaint would be his steep travel fee, but I understand his time is valuable.

From the owner: Harmony Hill Spa Repair in Greene cty ny will get your hot tub running so you’re back enjoying…read more you’re hot tub Harmony hill can diagnose heating,pump, control problems and leaking hot tubs If your located outside Greene cty no worries we can travel to your location and diagnose your hot tub problems

Acme Pool and Spa in New Hartford, NY, is outstanding! Their team is knowledgeable, friendly, and…read morededicated to helping customers find the best products and services for their pool and spa needs.

Excellent customer services. Purchased intake lights last year at 39.00 each. They stopped working…read more Spoke to Rick n he gave use two New lights... Great Place

Great service, Ray was available the next day. He thoroughly explained what had broken, why, and…read morewhat parts we needed to buy to ensure we have no more leaks. Vet owned is a bonus!

Ray was amazing, very responsive. He made the repairs and provided training on how to take care of…read moreand maintain the hot tub. My wife and I love the hot tub!

Jim & Pete, the owners, went above & beyond every step of the way. Now we are waiting for the Spa…read moreof my dreams to be delivered! There may be bigger Hot tubs out there but not better!! We got everything we want for $12.900.00. Easy financing with Empower. Very appreciative!

I have to change my review , bought a hot tub 7 months ago installed it 3 , they sold me a soa with…read moreno filters in it and I have to add water every week . Called never got a call back

Started up our pool Wednesday before Memorial Day. We had a MAJOR problem with the heat pump…read more Called several places for service, including the place where we had purchased this 2 1/2 year old pool, and the few that repaired heat pumps were not available until mid-June. We called Cool Waters and Drew (owner) arrived Thursday afternoon, diagnosed the problem and went over and above to fix it. By Friday afternoon, we were up and running. This is definitely my new pool company.

Cool Waters will take your money for a pool liner install but won't give you a contract then will…read morekeep pushing their install date out. This is currently happening, June 24, 2022. Two install dates and two no shows with no phone call either. Good intentions don't work if you have no communication or planning skills. My neighbor had his liner installed by Cool Waters in May of 2022 and they left him with wrinkles in the bottom. They never came back to fix it. They are grasping at planning and installing. They have no contracts much less insurance. BEWARE.

The staff was very helpful! I went in a bunch of times throughout the week trying to get my pool…read morecleaned out and running. They testes my water, gave me a detailed report and gave me a discount on a expensive filter i needed to replace.

Unknowledgeable staff, rude employee-Mackenzie. They push expensive products that do not work…read more What happened to customer service? Well it flew out the window with this group.

We bought a really nice hot tub and had it installed. There have been problems with the tub I can…read morenever get anyone to help. Response has been really slow. Wouldn't recommend.

This is a great place to go to for your redecorating needs. The owners the Kadis' are great folks…read morewho are more than happy to your needs with quality merchandise.