I do not usually leave reviews, but I feel I have to share this for other dog owners…read more
I brought my two year old French Bulldog here. She is one of the friendliest, sweetest dogs you could ever meet and has been to other groomers without ever having a bad experience. She usually enjoys going.
This time was completely different.
When I came back and asked how she was doing, I was told, "I don't know, I didn't touch her." That immediately concerned me. I could not even see my dog at first, and when I asked again, I was told she had been isolated because she was barking.
When I finally saw her, she was in a small cage, shaking and clearly terrified. This is not normal behavior for her.
As a dog owner, you know your dog, and something was clearly wrong.
I calmly expressed that I did not appreciate how she was being handled and that something did not feel right. Later, instead of addressing my concerns, I received a message from the owner accusing me of being rude and telling me not to come back.
I was not rude. I was concerned about my dog.
I have taken her to multiple groomers, and she has never reacted like this. That alone tells me everything I need to know.
I will never bring my dog back here and would not recommend this place to anyone who cares about their pet's well being.