Never again. - Don't bother - Don't waste your time or hard earned money at this place.
I checked their website before I went there. They had the car / parts in stock that I needed (2 doors and a fender for a celica). The prices they list on their webpage are: $36.13 for a fender plus an $8 core charge,
and doors are $61.13 plus a $12 core charge.
(core charge? For a FENDER? a DOOR? They going to rebuild it or something?)
The parts were in pretty good condition, I removed them in record time in the blazing heat as a thunderstorm was fast approaching. I went looking for a larger cart. I ask several people. No response, no eye contact. Apparently, if you don't speak spanish here, they ignore you, so you're pretty much on your own to figure things out. Found a large cart brought my parts to the cashier just as it started pouring buckets. I saw 1 small latino guy pulling in wheelbarrows and carts from the outside loading area.
I get the bill HOW MUCH??! apparently, not only are there 'core charges but there are 'environmental impact fees. (ON A DOOR? A FENDER? SERIOUSLY? yeah I guess all that hazardous toxic blinker fluid is gonna run out and make a mess and have to be cleaned up.) Anywau I paid the bill making my displeasure at having to pay nearly double what I thought I'd be paying based on thei misleading website prices. I went to my van (in the POURING rain) and pulled it up. Loaded both doors, the fender, my tools into the van. I go back to the window to double check the pricing on the reciept because I still cannot believe it (it is bedlam because of the pouring rain) anyway, said cashier is not available but the small latin guy (same one who pulled in the carts earlier) told me that 'I had to go out (into the pouring rain) and pull my cart back in. What? Seriously, I'm your CUSTOMER. I just paid DOUBLE what I feel I should have, after I removed these parts MYSELF. No one offered to help me to my car with my things - no one honored the first time LKQ member coupon the website promised - yet this same kid who pulled the carts in earlier was telling me I had to do this? I told him point blank - with the money I just pais you guys for these parts, you can bring the damn cart back in yourself. At which point this annoying little latino brat boy told me not to come back any more that I was not welcome and to have a nice day.
P.S, - when I got back home, it was apparent that someone had badly keyed one of the doors while I was going to the parking lot to get my van to load my stuff up. Nice. (I removed these parts myself - I know DAMN sure they were not keyed before this.)
No problem, hombre. I wouldn't go back here if you paid me to.
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