Horrible experience every-time I've been there so far. Drove from a couple hours away for an arm rest, motor mount, and some other very small items. Already when I first walked in the young supervisor and other young coworkers were bossing around customers telling them to hurry up right after signing their waivers and that they have others waiting while they were trying to pay to get in. I ignored it logged in, paid for entry, after looking around the yard for a while I came back in while my friends were in the yard waiting. I waited in the exiting line asked if they could pull me up 2 cars for me once it was my turn in line. They proceeded to say "2 cars what?" I asked if they could get the locations for 2 cars, they then stated "I'm busy with leaving customers. I said okay I'll wait. He then told me I need to move back. I moved back waited about 5 minutes. I hear him proceed to sigh and say "Ahhhhh I need to find a new job." Finally it gets to my turn in line and there's nobody else he can turn to help instead of me. He asked me what cars I ask for every 92-00 Honda civic which I had already seen a couple of 98-00 Honda civic Lx's and other newer gen's just wanted to know the spots, and 2004-2008 Acura TSXs just to see if there is a K24a2 in some stroke of luck. He proceeds to spend 15 seconds getting me a recient of 3 rows of 92-95 civics, and 2004-2005 Acura TSXs. I look and I know I've seen way more than 3 Honda civics in the yard from the generations that even they stated, and I know as well because I had seen it on the website before I came in earlier that day. I walked out then realized they input the wrong years and their receipt was nowhere close to their actual log. I wait in line for about another 10 minutes. I tell them their years were wrong and I need 92-00 and 2004-2008. The worker who previously stated he needed to find a new job starts getting mad at me and saying that I'm assuming of him of being wrong. I tell him the logs say 92-95 and that's a gen of Honda civics but 96-00 is as well and I know they have them. He states they don't have them, I tell them I've seen many of the 96-00 LX's in the yard alone and if he can just pull them up, he says if I think I've seen them to go there and find them. I tell him I know 100% they have those years and ask why can't they just pull up the spots and give me the correct spots. He confirms to me on accident that he gets the same information as their website, I tell him I know it's on your website too because I saw it earlier so he starts telling me to use the website if I believe that, and I start saying why can't you just provide me with the rows? His young supervisor chimes in and says that it's saying he seen him put it in. They're now actively telling me I have 2 choices. Leave out the front exit or leave into the yard and find them and I say 2 choices?? I want to speak to a regional manager or something because this wild I'm asking for a simple request and you're just starting shit. His younger employee starts saying I'm ragebaiting and that if I believe it to find them myself, and they don't need to do anything. Then the supervisor kinda shuts him down a little bit since his employee starts trying to put his hands up and taunt me but he proceeds to be an asshole. Later they say it's 2 separate systems between computer and their website which is completely opposite of what they had said before, but at this point they're just trying to get me to go away. I tell him if that's the case instead of starting shit or being rude just say "Sorry we have 2 separate systems and we don't have the rows listed because that's how customer service is." And unfortunately their job whether they want to leave it or not is a customer service job. Pretty sure later I also got up charged on a hose, and a small bracket but honestly $100 is nothing for the stuff I got even if I got up charged so I called it a day and left in silent but I'm still actively going to look into how I can speak to an actual higher up since they didn't want to give me any numbers. Provided below is a couple photos of 96-00 civics they had in the very front of their yard right in view from their door. read more

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Easy place to get what u need. This is a large lot with many options. Always check online first to see if they have the car you need. read more

Pick-n-Pull - Fairfield - Outside - Auto Parts & Supplies Near Me - Fairfield, California

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They refuse to answer the phone during business hours. I need one simple question answered before driving down, but their customer service is nonexistent. read more

Good experience - the only negative aspect is the summer heat - and that is beyond control of the business. Best place to learn about cars and how they are put together. In the bay area there are too many douchey hipsters that pick and pull all the classic mercedes diesels apart. Fairfield is just far enough away from Berkeley to keep these kinds of people away. Car selection was great. Even the vehicles for sale were of a beautiful variety. A perfectly curated collection of the most popular cars. A classic body on frame rear wheel drive ford, a newer fuel miser Camry, a couple trucks and then a few bargain basement priced cars for those who are the most price sensitive. Really, something for everybody. On the yard there were finds too. Somebody was cleaning out the entire interior of a first gen Lexus IS. Like new seats and dash and door panels. Even the heat wasn't going to stop these guys from refreshing their interior and getting rid of that dreaded sticky dash those cars are known for. Office here was air conditioned - that whole area where you pay. The helpers here were great and check out was fast and friendly. Overall, this is a great place to learn about cars - you can buy on ebay or aftermarket but you don't learn how things are put together. read more

Pick-n-Pull - Fairfield - Fine variety vehicles for sale - Auto Parts & Supplies Near Me - Fairfield, California

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$4 to get in just to see everything picked clean. Why are we paying all these environmental fees if a lot of the cars have oils in containers, trash , and batteries still in them ??? It was worth the $2 before to stop by and roam the yard but now its not. read more

Pick-n-Pull - Fairfield - Hmm... - Auto Parts & Supplies Near Me - Fairfield, California

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These people are shady AF!! Never buy a car or parts from them. I should have known better. Wasted my whole tax refund on a car that didn't even make it to my home, less than 3 miles away. Horrible people! read more

Horrible! This place is racist! They asked to check my bag before and after entering the store and proceeded to check every single pocket (might as well have flipped the backpack upside down). He was an older "gentlemen" with glasses. He was very rude, racist and entitled. I will NEVER go back to this location. read more

I got robbed yesterday oct/14/24 the cashier stole a hose i ordered on amazon, he went trough my tool bag like we were in jewelry store, you don't get search at the apple store or Home Depot or any other store they search the shit out of you like you're going to drive from Daly City to Fairfield spend $50 on gas $7 of bridge $8 on entrance fees $7 on environmental fees $7 just to steal a $4 bucks hose WTF i had a receipt for my hose the young fella at the cashier in the afternoon shift need to work ad security in a cheap bar or something if he likes to search people like that, this is a place where they buy your old car for $100 bucks and sell each part for $200 don't waste your time and money here order your parts online and get them hassle free at your door read more

The staff didn't have to help me but chose to when I was having a not so great day! They let me sell my car, were sooo nice and I really appreciated their professionalism! They offered us waters and talked us through the process. I will definitely be coming back to sell any future cars. Thank you again for being amazing human beings! read more

I came in Monday to this pick n pull and forgot my mask. They told me they were not going to let me in without one. But then I see a few people coming from the inside with parts and without masks on. I told the African American woman at the counter why they could go inside without a mask and she said " this is not up for debate ". The people that were leaving without masks were of white ethnicity. Since I'm Hispanic is that the reason why? If I was to be of a lighter skin shade would I be able to go inside without a mask too? That probably is the case here. read more

Pick-n-Pull - Fairfield - Auto Parts & Supplies Near Me - Fairfield, California

TK was very helpful at Fairfield Pic-n-Pull. It was a good experience. Bring a variety of tools! Know how to remove the part. It's a good deal when the part is right. TK gets the 5 stars. read more

I was just in this location today, I called to ask about how it works and did not get the answers that I needed, the staff when I came to the Fairfeild location were busy talking about personal things and had a really crappy attitude about helping customers who should come first read more

All I was asking for was a tire. I called up and guy says pick and pull how can i help you i said hello how are you he says "good how can i help you" but he did not sound happy to answer the phone. I already wait several minutes, but i'm patient. All I want is a tire. I describe i'm looking for a tire and the guy cuts me off and says "we don't know if you tire is here we just can tell you if there is a car here for you" Okay. So then i proceed to say "well i'm looking for a hyundai accent and as far as i know anything beyond 2011 will be okay for it" He says "what part are you looking for?" Again I describe it and he cuts me off, I say "bro it feels like you're attacking me and i'm just looking for a fucking tire." He says no laughs asks why i'm talking to him that way and then hangs up. You don't have to talk it out, but man considering you're the business and you want people's money a little professionalism could go a long way. read more

The prices are as expensive as new parts online,they do not work with you.I used to love this place.Now it's 4 dollars to get in.just a waste of time. read more

Parts are way to expensive now I left everything and went to buy all the parts I needed new instead at an auto parts store pick n pull was only like $10 cheaper Better off getting new parts with 2 year warranty at that point and the employees need way more training poor customer service very rude it's like just quit if you hate your job read more

Shitty place horrible service. Take the extra time and look somewhere else if you want respect.

Lucky they received a star. Not helpful on the phone. Rude and uneducated in the front. I will gladly pay full price to get what I need! It is my hard earned money I will spend it where there is service and a nice employee. read more

Stopped in to find a hood that row52 said they should have. Sure enough they had the hood on the vehicle. Grabbed the hood and the taillights. Nice to see some newer ish cars in there and helped me out. People up front were easy going and we were in and out. read more

Pick-n-Pull - Fairfield - Auto Parts & Supplies Near Me - Fairfield, California

They are racist over here. They tell minorities to wear masks but not white people and people who are the same race as them. I witnessed it. This one girl who was black didn't let me in cause I was a minute late. I told her I drove an hour an 20 minutes even when gas is $6.40. These people have no empathy. If I was black or even white it would have been different. Minorities get the shaft here. read more

I walked in literally at 4:32 cause I get off work late and I still left work earlier to try and make it before they close and the guy "Steve" working there told me they are closed and can't let me in they told me they close at 4:30 and I was there at 4:32 he couldn't of just let me in to grab a quick part that I needed that wouldn't of took longer than 10 minutes, I would of been in and out the actual yard doesn't close till 5pm anyways , now I just left work early and have to leave early on another day because he was really worried over 2 minutes. Bad customer service taking his job too seriously. read more

Pick-n-Pull - Fairfield - Auto Parts & Supplies Near Me - Fairfield, California

Closing time is at 6:00 pm in this season. I arrived at 5:40 PM. only to grab a knock sensor from a Honda that was going to take me five minutes to get it out and they denied me entry despite the fact that I explained that it came from afar and it wouldn't take me that long. On top of that, I wanted to go to the bathroom with my children because we came from afar (we don't live in the area) and they also denied me. very bad customer service. Because they look at you with a Hispanic profile, they want to humiliate you. If I could give this place 0 stars, I would give it because they deserve it. read more

Winter hours Monday - Friday 9am-4pm Sat - Sun 8am-4pm The close too early. I got there at 4:32 pm on a weekday and from what I saw the lot looked small. read more

If I could give zero stars I would. This location sucks at updating it's inventory online. I drove all the way from stockton just to walk all the way to the back where the car was supposed to be located and it wasn't there. Then walked to the front to ask about the car and when I asked the girl if they update their inventory the girl said they're supposed to but "I don't know" Thanks pill n up for wasting my day. read more

They were very helpful and accommodating. This was a very seamless and smooth transaction.

Not too big of a yard. How do you grade a wrecking yard? Their vending machines worked, checkout was clean. Take your bug spray, hornet city out there. read more

Pick-n-Pull - Fairfield - Parts parts parts - Auto Parts & Supplies Near Me - Fairfield, California

Dante is the man! I drove from N.Fresno to this yard Sunday afternoon to get a driver door that matched my wife's Nitro. I wasn't able to get it pulled before the yard closed, but I left my contact info with Dante, and got a room to stay overnight so I could finish the job Monday. As I was driving in Dante called to let me know there was a man who could pull the door for me, and ultimately he helped me bring the door to the Nitro I drove up. The price for the assembly was half of what I expected it to be! Thanks Dante! read more

This place SUCKS way too expensive, I went there Monday 05 , I Pay $2 dollar just to go inside, I finally got my part,((. Hydraulic cylinder for my convertible top, $$60 BRAND NEW))). I got the part from pick and pull and when I went to pay I was piss they try to charge ME $45 dollar for old ass hydraulic cylinder. I just waisted my time. My opinion $45 way too expensive. read more

Pick-n-Pull - Fairfield - Auto Parts & Supplies Near Me - Fairfield, California

Rude employees in the office listening to vulgar music and not being willing to help customers. The online inventory is completely wrong. The people who work in the yard think it is funny to waste peoples time by having the wrong inventory online. I drove 3 hours to try to find a transmission it said they have two of, but neither of the vehicles were there anymore. The worker in the yard that I mentioned this to, laughed in my face. Then I went back into the office to see if he could tell me where I might be able to find what I was looking for, proceeded to tell me there were no foresters there at all, even though I had just seen three of them while I was in the yard. When I told the worker I had seen three of them he got extremely defensive in a way that made me think it was about to get violent. Absolutely unacceptable way to treat paying customers. read more

Worst front desk lady ever. My husband was walking to the front to pay and I went ahead of him and asked the lady if They had bathrooms, she said we do but we are closing so no. Like really lady you are so rude despite being a loyal client of yours. read more

Very rude ladies in front check in booth. Worst customer service no multitasking skills leaves customers waiting while they talk don't pay attention to customers very rude. Heard workers in the back cursing and yelling extremely loud very unprofessional business manner. read more

Awesome service. Two very nice employees at checkout. I will be back to get some things for my 1986 Ford F-150 stepside.

Went to look at a car for some parts today. When I arrived and asked for the location of the car. I was told they don't have it anymore. And they only keep the cars for 30 days. If that's the case then they really need to work on their website! Or fire the person who manages it! They have cars on there that are over three months old and are still posted on their web site! Very misleading and with gas prices high. it's not exactly cheap to go down to the wrecking yard. Even If they were to have cars that I'm interested in the future I will not patronize this location do to This! read more

I recommend this service! Thank you for your great business. I've recommended your business to my customers and co-workers. They too loved it. read more

If you've been to other Pick-n-pull's, you know the drill. You bring your tools, pay $2 to get in, and go hunting in their huge lot for just the right beater. The lot is divided into four sections: Trucks and vans, GMC cars, Ford cars, and imports. One thing that distinguishes this Pick-n-Pull from the other's I've been to is that when I visited they had a section of about 12 Camaros. I've never seen another PnP that set part of the lot aside for just one model. So if you need a part for an early 80s - early 90s Camaro, you won't have to walk the entire lot. read more

The female that answers the phone is very rude as if I'm wasting her precious time. I would call and she would answer. I would ask questions about a car that's listed for sale with very little information as to whether it is drivable or not. She slammed the phone in mid-sentence. I called back and get generic "technical difficulties" messages or my call would dial in but get dropped. I called back a couple days later at a different time, hoping to get someone different and I did. The man that answered was very polite and a lot more knowledgeable about the car even telling me potential issues it has. The female needs an attitude adjustment or should stick to cleaning the bathrooms because nobody wants to deal with her crap! I am not the only one that feels this way. I discussed this with a friend of mine that goes to the various Pick-n-Pull around the Bay Area and he knows about this snotty female that works at the phones. I wouldn't call her a lady as she behaves far from one. As for Pick-n-Pull it has a straight forward simple process that mostly everyone can understand the system. English not needed. But this location needs to do better vetting of its "customer service" employees. read more

This review is a culmination of YEARS of Pick-N-Pull "pickery", I even still have an old 2008 T-shirt from PnP that is probably older than most employees tenure there. This review-worthy problem started when I needed a small internal part for the transmission on my Chevy Truck. The exact part is the Planetary Gear for transmission aficionados. You have to open up the transmission a bit to get at it but it is a small part and I bring it up to the front counter and a new pizza faced employee "black boy" looks at the part and says, "Was dat?". After explaining to him what it was (Planetary Gear = a small round piece of metal with rollers inside it) he still stares blankly, pretends to search on the computer for a while, and after what seemed like 20 minutes he has to call his Manager. Fat Mexican manager finally comes to the front, tired from taking his 8th break of the day and shrugs and states "I don't know what it is. Why didn't you just buy a transmission?" Well I did not need a whole transmission stupid! After explaining AGAIN what the part is (now to the manager), he says "I dunno... $40" The retard behind the counter rings me up for $10,000 first, and then after another 5 minutes rings me out for $39.99 "MISC MECH - Auto transmission pump" (WHICH IS STILL INCORRECT), but I am finally free of this place and can leave. ---PnP Management take notice--- Hire some people who actually know car parts and what they are! Not just morons who can use a search bar or stare at a computer!!! I remember the days before the now MANDATORY 30-Day Exchange Policy, Admission Tax and Kommiefornia Environmental Fee. Quasi-tolerable pricing and sometimes worth the trip, however now most online Auto Parts vendors are killing you idiots, PLUS you get a NEW or REBUILT part! Not counting the awesome times when the part is trash, like most PnP Employees, and then you have to remove the part, bring it back, only to pull another and receive store credit for another one that probably does not work either. Not counting your labor / commute / fluids / fuel of course. WHY GO TO THE JUNKYARD WHEN THEY DO NOT SAVE YOU MONEY OVER NEW PARTS!!! read more

Pretty disappointed lately. I get a lot of stuff here, but I wish they'd be more careful with these cars. This month I've gone twice to find a fender for my car. First one they dented it while moving it. You can tell it's fresh damage and matches up with where their fork lift would be picking it up. Second car, same thing! For fucks sake, tell those guys to be more careful with the cars!! I'll buy a fender elsewhere apparently. read more

Best Pick & Pull lot of all that I've visited in the Greater S.F. Bay Area, Sacto. & No. Nevada areas. Fairfield? Go figure. The lot's deceptively large. I've had the greatest success finding parts here for my vehicle projects. The workers are generally cool and the sales team doesn't price gouge on parts. Fair pricing. $2 entry fee for a pretty good show. They turn over cars quickly here and I think that's what gives them an edge over other locations. Pretty impressive stable of used (running) cars & tires for sale too. Best time to go is early in the week when it's much less crowded than weekends. Sign up for the free Tool Kit Rewards program for exclusive deals and offers. Utilize Pick & Pull or Row 52's helpful websites to spot your cars as they come into the lots so you have 1st dibbs on parts. There's money-making potential out here if you can teach yourself how & what to pull. Like a prize-fighter's instructions, you must protect yourself at all times out here on the lot. All kinds of hidden dangers like exposed glass and trim shards, uncapped hypodermic needles (hidden between seats inside the cars), toxic substances, biohazards and mega-ton tractors rumbling through the gravel lanes. Not a playground for the kiddies. In fact, I don't think kids are allowed in. They also do a decent job of draining the cars of hazardous materials like oil & gas, better than at most other locations. This of course thankfully minimizes the impact to the surrounding habitat & environment. Added bonus when the roach coach-taco truck's on site, usually late mornings & weekends. Minus one star collectively for the location being off the beaten path and for the pot-holed customer parking area. read more

I was going to pick up a few car parts and on the website it was their and at the register it said it was their but when I walk to go take a closer look at the car it wasn't even their. read more

If I could give this location zero stars I would. Christina (white woman, dark brown hair, claimed she had been there for years), you have no right to be rude to people when you are having a bad day. You solely are bringing this company down. This woman was rude to me and my dad who is a senior. Stating that we lied about how long we were waiting (and we were the only customers). She snatched my ID out of my hand and had an attitude the entire time I was there. She kept saying things like "you should've said this or you should've done that" with out giving me instructions on the proper process of selling my car. She had an attitude with my dad who then kindly asked her to calm down, we are good people and don't deserve treatment like that. She kept saying she was super busy and didn't have time . She was also rude to her colleagues saying things like "yes? Can I help you? Why are you standing behind me?". We watched this first hand. Another woman came in with an amazing attitude. Luckily she took over my order. I asked the new woman if the company was busy and she said no ... so Christina also lies about that. She just didn't want to help us. read more