two stars because my husband got the car but oh my god if you are in a pinch do not come here. we have been her since 3:30 it is 7:14 and we are still here. he chose the car before coming, this is all paperwork time.- sincerely a wife that wants to go home. read more

I am seriously over this place and their bullshit lies. This place is nothing but a joke. They stated they will fix what they messed up on and then decide to continue to ignore any messages, calls, and emails. I bought a vehicle off of them and during the whole time the dealer was on his phone with other people instead of talking with us. He did not explain any of the paperwork and now we are getting calls from the title office stating that we owe money and the dealership owes us money. They decided to not take off my trade-in causing an issue with my title place and now I have to pay over $800 after I already paid them money. Then the title office tells me that the dealership owes me about $300. If you want a reliable vehicle do NOT go to this place. Their cars may be cheaper but they also do not look them over after they get them. They just clean them up and sell them. My trade in was sold less than a week after we brought it to them and sold before they even had the title in their name. Pretty sure its still in our name. I wish I would have read the reviews first before going here. Find a different place to buy a vehicle and pay a little more so you are not screwed out of your money like I was. read more

I would never buy a vehicle from them my vehicle had a blown head gasket when I left the lot and I didnt no and they gave me a run around we need to get a class action law suit against them they lied to me about the vehicle and payment read more

We are now close to $10,000 repairs on this vehicle that we purchased from them in March of 2025...and it is highly likely the final repairs will be more. The car was valued at $20,000 when we purchased it. We have been to three mechanics aside from Picasso's mechanic who never addressed the real issue obviously (pre-existing prior to purchase). They have done nothing to make a remedy to this situation of course going back to the "as is" purchase in the agreement. I have all three estimates from other the other verified mechanics with pictures of lines rusted out underneath vehicle. How did their mechanic miss this? read more

Entered into a verbal contract to purchase a truck from Picasso Imports with their employee Max Landis. I provided a $2000 deposit to hold the truck. On day of sale I confirmed sale and told Max I would not be purchasing an extended warranty his company had offered. Max stated "the only reason" they would sell me the truck was because I had agreed to purchase the warranty. Max refused to acknowledge that I had told him I would consider the warranty but I would let him know day of sale if I was purchasing the warranty. Max then told me he would have to talk to the owner/his boss. I told him to let me know what they decide to do. I did not hear from him the rest of day. I arrived at Picasso Imports that evening with check for the entire amount of the vehicle minus the warranty. Max told me he has the right to refuse to sell to anyone. He stated "You changed the terms by not purchasing the warranty". I stated no where in the ad does it say I have to purchase a warranty. He agreed with my statement then said again he has the right to refuse to sell to whoever he wants. I was purchasing this vehicle sight unseen in person, trusting the video they sent me and Max's statement that their inspection determined the vehicle was "mechanically solid"; they only had to replace the driver seat mechanisms and change the oil. read more

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This is for the Fishers place. Toshi was fun to work with. I drove the 4Runner and it was fine. Needed a couple of fixes before I would move forward with it. I also had a pre-inspection done and it was good to go. (or so I thought). a few weeks later they had done the fixes and we agreed on a price. Drove 4 hours to buy it. I told them I was taking a day off work to drive down and get it and would be there when they opened (9:00) or shortly after. It took until 2 pm to get out of there. Then there was low power steering fluid. easy fix. But the rear wiper was not adjusted correctly. Then when I drove it again the WOBBLE in the steering wheel was AWFUL. I was the one to DRIVE it to GREENFIELD (40 MINUTES AWAY) to get PS fluid and the wiper fixed and STILL HAD a 4 hour drive HOME. HOW UNSAFE IS THAT! All I heard from Lilly was "we don't have the equipment for that. And it did that when I drove it too.' So WHY did you NOT disclose that up front? Can't say I'm happy at all. THEY HAD REPLACED THE ROTORS in the FRONT. It will cost me big bucks now to fix it. So at 55-65 I get the 'death wobble' but supposed to drive it back home. in the snow on Monday. Great times - NOT! By the Grace of GOD we, my son and I, made it home in one piece. BTW NO COMPENSATION for ME driving the truck to Greenfield for the fix. PLUS absolutely NO GAS IN THE TRUCK..the fuel gage was on E with only 28 miles left. GEE thanks alot. I am taking the truck to MY MECHANIC and see what this will cost. NO, I will NOT be back to buy another vehicle for my son. Friendly enough up front then once you find out what is wrong, you get brushed off or crickets. I will just have to deal with the fact that I am gullible even though I tried to do my research and due diligence, sometimes you just get screwed. It's a Toyota so once I'm done fixing it, it should last to 500K is the only saving grace of all of this. Thanks Toshi - you are nice to work with. UPDATE 11/12/25: Both front calipers FROZEN, brake line bad, pads/rotors now need replaced. COST - $833 I should be reimbursed for this since it was a KNOWN issue, not just an alignment or balance as was said to me. I trust my mechanics since I've used them for 10 years. read more

Run. From. This. Place. They're dirty, sleezy, shysters. Max is a liar. Some loud lady who answers phones is embarrassingly incompetent. The vehicles are trash. All the one-star reviews are worth reading in full if you're considering wasting time or money here. And I promise, it truly will be a waste. read more

I purchased a vehicle late on a Friday last month and as I was leaving the store I noticed the radio wasn't working. I asked the salesman Max why and he told me the vehicle has a battery problem, but the radio would come on while driving on my hour and half trip home. He said I could call Monday morning if it didn't come on and he would help with a new battery as long as his service department replaced it. The radio didn't come on and we had random error-type messages on the dash. When I got home and turned the vehicle off it would not start back up. I called the store immediately and called another number I had for them also l but it was after 11:00pm so no answer. I left a message that the vehicle was dead and I was needing it for the next morning. I borrowed a car from my brother the next morning (9 hours after buying) and drove to Walmart at 7:00am, bought a battery, drove home and installed it myself. It started and the radio worked. I took it on my trip, and it has been fine since. They didn't call me until the following Tuesday after I emailed Toshi that Max wouldn't call me. I politely asked them to reimburse the cost of the battery and explained the situation, but they will not do it. Max told me I should have jumped started the vehicle and drove it back down (an hour and a half) with a bad battery. Even worse, I bought an expensive service contract (obviously worthless) with the car and was informed by their business office today that it cannot be cancelled at any time. When I told them I intend to file a small claims case for the cost of the battery, they said sorry the vehicle was sold as-is!! I would stay far away from them and if you do business there please be careful. read more

0 Stars. Scam. Sold me a car with a check engine light they promised to fix. Instead of fixing it they lied and secretly/ illegally rigged up a "fix" on it after giving me the run around for months. Absolutely do not let their service shop touch your vehicle. Problem ended up being way bigger than they originally told me. Just save your time and money. Take your business elsewhere! Can't believe this place is actually in business. Also sent me off the lot with 7 miles in the tank. Very professional...not. read more

Saw a 2002 3series bmw on car gurus and i was redirected to Picasso imports when i clicked on it. I did NO RESEARCH on this place before scheduling to see the vehicle and wish i would have after reading all the bad reviews. When we got there the sales person Max was friendly and welcoming, told him what we wanted to see and he had me go ahead and put in an application. He specifically stated he wouldn't have my credit file sent out "to a bunch of different banks" that he would review everything first before doing so. Filled out the application on their website and gave him my ID and paystub, and were asked to hang out in the lobby while he talked to their finance person on the phone. I then started getting alerts of inquiries on my credit report, which i thought we would get to look at the car and test drive before the actual application process started but we were never offered to look at it or test drive it. That part is on me I guess, but I was under the impression they weren't going to send my information off without getting to drive it look at the car first; how do I know I even want to apply for something without seeing it? I felt like I was swindled into applying before I even got to see anything being told they wouldn't send my application all over the place; I've never bought a car so I guess I was being a bit naive and uninformed about the process. after sitting there for an hour the sales person then had us come back in the office and he began asking if we would be interested in any other cars he had available, then began offering suggestions that were double the price of the one I was interested in. I don't NEED a new car, i have a reliable car i love, i was interested in a specific vehicle to be a fun and stylish second car for me, ive always loved the older style BMWs. Max then told me repeatedly that banks were willing to allow me to finance a vehicle, but not that one since it's so old and he suggested other vehicles at his location that were almost double the cost. We ended up going over to their fishers location since they had another BMW over there that looked nice. At that location, we test drove the 2014 convertible BMW and immediately smelled oil burning. The entire inside of the car filled up with smoke from the oil burning; smoke was bellowing out of the air vents. My boyfriend popped the hood and not only was there oil leaking everywhere, there's a knocking sound in the engine as well. We got back and told the sales rep that we weren't interested and that it was burning oil badly. The sales rep then got the manager who wanted to speak with us. In her office she said i hear you guys are concerned there may be a small oil leak, my boyfriend said he's not sure if it's small or not and i reiterated the entire car was filled with smoke and it was coming out of the hood while we were driving. She asked if we would be interested if they fixed it and i said no. I explained that i was truly only interested in the 2002 3 series and since i was told no that it was too old to be financed, i wasn't interested in anything. She then asked me if i could get a cosigner to apply that way she could get me that car. Once again i declined, since I was told the reason i couldn't finance that car was due to its age I didn't want more unnecessary inquiries on my credit . She then said "it has nothing to do with age it's about credit. I've financed older cars than that." I proceeded to say i wasn't interested, that we had already been to the Westfield location and weren't offered a test drive, to even see the vehicle, or a cosigner while we were there and I'm not interested in buying a car that i haven't even test drove or looked at. The manager was friendly; I just think it's shady business practice to tell someone they can't purchase a car on payments due to its age then try to sell them a car double the price, only for another employee to say that's not true. This part is entirely speculation, but i have a feeling they get these used cars and do no sort of maintenance or repairs on them before throwing them on the lot. If you do go here for a vehicle, MAKE SURE YOU TEST DRIVE BEFORE ANYTHING!!! read more

On october 4th, 2025, I bought a 2010 toyota 4 runner from Picasso Imports in fishers, In. They were very friendly at 1st (to get the sale) and very fast with paperwork. After leaving the lot, only 5 miles into my 15 mile trip home, the rearend started shaking so nad that it almost caused a deadly aaccident. Apon getting home a hour later due to very slow careful driving, the vehicle was inspected. A certified mechanic found severe rust damage to tge frame and about all undercarage parts. Rear differental/ trailer arm mounts are both broken off the rear differental. Thats means its only held in by the drive shaft, and that is a 2 peace. The rear driveshaft is seperated by over 1 inch. Also apon further inspection by a certified toyota dealer. The total damage equals up to $27,750. Picasso imports is unwilling to admit they covered up the damage with a very unnessary amount of thick anti rust tar material so the cosumer would not see the severity during presale inspection. Picasso also cancled my service apt because i wont take down any of my truthful reviews/complaints. Hope this review help others to avoid all Picasso Imports used car sales. Im filing a lawsuit aginst them. Its in progress. read more

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Max Landis made it very easy to get into a new vehicle that I really enjoy. When I arrived he came to assist as soon as he was able and made the whole car buying process a breeze. read more

I've had my Mercedes Benz for two months. I had it checked out and my car had no problems. Drives well. So good so for. Thanks Picasso.

Horrible business, they lie, cheat and steal your money! The sleazy salesman Max is the epitome of the pathetic used car salesman. Picasso bought a Chevy Colorado with announced structural damage at an auction, then advertised it on Cars.com as having no prior accidents. They committed fraud by selling that truck to us without telling us it had been in prior accidents. Max kept hiding like a child behind the "clean Carfax" but that only lists accidents that are reported to insurance. We had to get the rack and pinion steering replaced, and while their incompetent service department tried to do that they broke a steering sensor angel. This sensor took over 2 months for them to attempt to fix, then when we picked up the truck again the warning light went on again and the steering was unstable. They used an improper part because the correct certified part could not be found due to it being a 2010 truck. Max was a coward, would not refund our money, only asked to bring the truck back in to be "fixed the right way" so we refused. We were not going to wait several more months for our truck. We had to trade in the truck for another used car, and got less than half of what we paid for it at Picasso only 3 months prior. Do not do business with these sleazy con-artists at Picasso Imports! Sooner or later they will get formally investigated by the Indiana State Attorney General's office, and I pray they will close Picasso down. read more

guys that work there act like they know what there doing and they don't had to drive back n forth 3 times to try to get something done because there not smart enough to have any done knowing you're over a hour away. put a deposit down he knew we were gonna be back the next day and had nothing done when we got back on day 2 what a joke read more

Dios tengan cuidado de comprar en es dealer a compré un vehículo de $26000 dollar y lo prepararon para solo me trabara por poco tiempo hoy lo tengo parado y pagando esa deuda cuídate de esta jentesademas hay un documento que te lo hacen firmar para desligarse por favor no se dejen engañar read more

DO NOT BUY FROM THIS PLACE! They are very helpful until after the sale. I bought a car that needed an engine replace since before I bought and they kept it from me and sold me a warranty that then told me afterwards it failed the inspection at the sale. I got to drive it less than 200 miles and it's been to three shops now it's been at theirs for months and they are just pushing me off and not paying for it like they said they would. terrible communication through and through, do not belie anything they tell you. My sale was through Max and it's been a god awful experience I've been paying on a car I can't drive. DONT GO TO PICASSO IMPORTS! read more

DO NOT BUY A VEHICLE FROM THIS "DEALERSHIP!!!" Max (the ONLY English-speaking salesperson whom I saw) is the epitome of why "used car salesman" get a bad name! I bought a Toyota Tundra for $30,000+ and two weeks after, spent over $2,200 in repairs!! The tire pressure light was on, and Max said it's because of the extreme cold temperatures we were having (coincides with the sub-zero temps we were having). We discovered THREE sensors were bad, tie-rods were broken, struts rusted out needed replaced, and now there's a leak in one of the $400 TIRES we have to replace. Also, promised two keys (one "was at another dealership) and he won't call us back about 2nd key. RUN FROM THIS PLACE! Plus, we pulled away with an EMPTY gas tank!! read more

Test drove a hummer and it had break lights/ABS/Traction control lights popping up and max said it was either a wheel speed sensor or I was taking the curves to fast(on a test drive) so he said they would replace the speed sensor. I go 6 hours to Missouri to speak with my loan officer got the paperwork went 9 hours back in a snow storm, picked up the hummer the next day touchscreen/radio would not work heater shutoff abs lights still on windows would not function. Took it to their shop 6 times now because my headlights shutoff while driving at night check engine light came on windows heater abs still not fixed. Would not recommend to anyone. I am a 20 year old from Missouri and they absolutely knew what they were selling me.... Take your business elsewhere read more

Buyer beware, bought 2012 jeep wrangler, which we drove 3 hours. The salesman rushed us and after we got paperwork down drove 3 hours home next day engine light came on. Loud engine knocking. Engine cooler leaking, apparently under hood fire damaged. Washer tank reservoir burned along with engine wires repair Silicone sealant. Engine air filter missing. Induction bellows are sitting loose. Server hoses and pipes that been rerouted. All 4 tires are worn close to the indicators and dry cracks. In the picture they had on website none of this was in the photos. With showing new tires. They took advantage of a young female. We been told they will make it right. But there service manager wants to send us parts and when he looked at the jeep everything was fine. After we told him this engine isn't safe to drive based on our Mechanic advice. Dealership manchanic said well thats not true. Our machanic is trying to up sell and make money. Lol. Funny thing our machanic is a family member. All we want they can take the jeep back. Give our GMC back which THEY still have and full refund. read more

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I've been buying cars for about 25 years, and this was by far the worst car buying experience in my entire life. I would give a 0 star review if it were possible. The actual purchase itself was fine, and they gave me a fair price, but it was everything afterwards that was a disaster. They jerked me around for 40 days about sending me my title memorandum, so I was unable to register my car until the last minute. They kept telling me the issue was with the state title bureau, but it turns out that the dealership had just never sent the paperwork. They mislead me via text and phone calls nearly every day for 40 days before they finally sent the paperwork. When I bought the car, they said the second key was at their other location and that they'd FedEx me the second key. A few days later, they told me their store policy won't allow them to send it until after I registered the car. This didn't make any sense, but my hands were tied. After the car registration fiasco for 40 days, I finally got the car registered. I sent them proof of registration and they said they'd FedEx me the key. It took them an entire month of me calling and texting them daily before they finally sent it. Every day I'd call or text and they'd have some excuse and just say they were "sending it soon." I had to involve the Better Business Bureau and my attorney before they finally sent it. I live two hours from the dealership so it's not like I was able to just go over there and pick it up. Do not do business with this dealership under any circumstances unless you enjoy being jerked around and wasting hours upon hours of your time hassling with them to get paperwork and keys sent to you. read more

Buyer beware!!! Do not do business with Picasso imports. They sold my wife a completely patched together Audi Q5. We have had a consistent oil leak that we noticed the day after she purchased the vehicle requiring us to top off weekly. We had purchased an extended warranty and reached out to Picasso to have repairs done. First off, they were nearly impossible to get a hold of because the number they gave us went to a full voicemail box. We ended up going out to the lot a couple of times to try and get in touch. One time they were not open even though their website said that they were supposed to be. When they did finally take the car in for repair, the mechanic sprayed what what I was told was the equivalent of expanding foam insulation in place of the required gasket. Needless to say the oil leak was never resolved. Upon having our trusted mechanic inspect the car, he discovered that we had a faulty water pump. Failing rear brakes. A stretched timing belt that could snap at any time. And a host of other repairs totaling over $10,000 that he recommended be done immediately for fear the car would fail outright. Also, keep in mind as you read other reviews that the company had my wife write a positive review prior to taking delivery of the vehicle initially. I've read similar accounts on other reviews. Save yourself the grief and go elsewhere. read more

This place has sold me a 2007 Hummer H3. Was happy for about 2 hrs after the sale. I live in Cincinnati and drove it home with no problems for that hour until I pulled into my driveway. The vehicle made rough noises and knocking from up front. Picasso's service department had topped off all fluid levels and forgot to reinstall the drain in the front differential. It was still laying on the skidplate.Grease/oil all gone and locked up. Cost to get back on the road is $2,100.00. They have not paid for their mistake. Now if you had an oil change and they did not put your drain plug back in who do you think should pay. Stay away from these people. read more

I had an appointment at another dealer fall through and found a great little Ford in their listings. I was able to reach out to Max just a few hours before I was planning to be in the area and he was able to slip me in for a test drive. The test drive went great and the vehicle was in impressive shape. Due to some planning issues on my part they were able to work with me and I was still able to purchase the vehicle that day. I was extremely grateful. After I got home my mechanic went over it and said it was a good buy so I'm very happy with both the Ford and Picasso. read more

PLEASE IF YOU HAVE OTHER OPTIONS GO THERE!!! THIS IS THE PLACE NIGHTMARES ARE MADE ON USED VEHICLES!!! It's been two months since my purchase and this experience has just gotten worse since day one. The truck they sold me has valve issues and uses oil like crazy, every shop I've talked too locally tell me there's no way they didn't know before they sold it. I've talked with Max several times as he offered to try to have it fixed there, as a was will to take the truck from Tennessee to their shop as it's way cheaper than me fixing it, but all that's happened were one lie after another. First it was let me talk to the service manager after waiting weeks for Max to talk to him and the service manager to clear a repair Max needed to talk to the owner. Well Max couldn't find the owner and apparently the owner has never been found because it's been weeks since I was promised a call back which I've been promised that several times and it's been a lie every time. If this wasn't bad enough I never received anything for a registration so not only can I not drive my pile of shit truck I can't register the pile of shit to get rid of the damn thing. Oh and Max has been trying to get hold of finance for about a week to see where the registration went. So I'll probably never get this sorted without an attorney or something. Make sure you get the warranty the vehicle I purchased has valve seal problems. It's smoked on start up from the very next day I got it back. Makes sense of why it was always being started before I could drive it. I needed a work truck not a lemon to get further in debt just trying to work. read more

I purchased a used car, yes I know it was used with high mileage but was charged a premium price. Communication was lacking and I won't go into detail to save face of the sales person put it was less than standard. Purchased the car in May and here it is September, 5 months lather and the transmission went out and I have a 9k bill. Maybe I am at fault but just wanting buyers to beware. read more

Buyer beware!!!! I purchased a 2013 Infinity QX56 truck on June 25th. Initially I was pleased and gave a 5 star review before I even left the lot per request of Lilly. They were nice and pleasant and got me approved so I figured why not. However my thoughts on that quickly came into question because the truck would not start up and had to be jumped for over 30 minutes before it would start. This was immediately after i signed all the paperwork. Get it started and head home. On the way I notice a check engine light came on and it was sputtering. This was a Saturday and they don't service vehicles on the weekend. So i take it to auto zone to be put on the dx machine. Code comes back that it could be the catalytic converter. I call and take it back to Picasso that Sunday night. Go pick it up Wednesday morning they declared it was fixed and it was an O2 censor not CC. Drive off and it's still sputtering, call them to let them know they say bring it back take it back that Sunday. This time they keep it for a week. Finally they declare its fixed again... they say it is the O2 censor again, that it was bad andv they put another 1 on and " cleaned" a few other parts. Truck is STILL SPUTTERING! Wev suggest that the issue is maybe engine related, spark plugs, coils.... and the like, however this was never addressed. I requested that they put in writing all the things they have done to work on the vehicle so i can keep track for my records. They refuse to do so and tell me that they do not writeb anything down or give guarantees on their work because the vehicle was purchased as is. However they declare that they will fix it. ATP I'm skeptical and tell them I'll get a 2nd opinion. Fast forward about 1 month, over 2k and 3 car payments, a replaced dribers side ball joint, oil change, all new filters, spark plugs, ignition coils, crank shaft position censor another oil change, $675 dx from Infinity that took them almost a week to figure out all the things that were wrong It's finally running. (I pray it starts this morning). They said they were seeing more vehicles come thru there from Picasso that were faulty as if they are just selling people sub par vehicles. The 1st mechanic I had look at it said he was amazed by all the loose wires, random screws missing and the fact that it looked like someone was just in there tinkering who didn't know what they were doing. Oh and to top it off I still can't get my plates because that haven't gotten their paperwork in. They were due July 18th. It's August 23rd. I've driven the vehicle a total of maybe 3 weeks since purchase. It's been faulty since day 1! DO NOT PURCHASE FROM PICASSO. THEY SELL YOU CARS THAT LOOK NICE ON THE OUTSIDE BUT THEY ARE FALLING APART ON THE INSIDE. Oh and lastly the truck had the engine replaced with a used engine in 2020 that they didn't inform me of either. Don't buy from them! read more

Picasso Imports - Random wire that we don't know where it goes, not attached to anything! - Car Dealers Near Me - Fishers, Indiana

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I had to come back and amend my initial review. The whole experience at Picasso has been a nightmare. To start, Lily played a lot of back and forth games with me and the price of the car while I was in the dealership, which I find extremely annoying. I was told this car was inspected and everything was in good working condition, there was one fender bender before but otherwise everything was great. Then, had my write my initial review while in her office, which was awkward. Anyways, I purchased an additional warranty, in case anything did go wrong with the car, and wouldn't you know, about a month later something was wrong. I called for weeks and weeks and it just went to voice mail and then their mailbox was full so I couldn't even leave a message. In 4 months I had added 4 quarts of oil. Finally, their mechanic texted me and I got in. He confirmed there was a leak but it was so dirty he couldn't see where. He had just started there but said that should have been repaired before it was sold to me. I was supposed to come back after that initial appointment but then the mechanic wasn't responding to my texts. A few more weeks and about 15 more unanswered calls went by and I finally went TO the location on a Monday and no one was there. The whole place was closed, lights off. There was a different mechanic in the service are who informed me, "they were going through some changes" but couldn't say more than that. The previous mechanic I had been working with had just quit, he was there for like a month. And none of the previous people work there anymore. I have no idea what is going on at this establishment but it has been months of hassle with them. I would never refer anyone to this location. They are the prime example of "used car salesman." I am sick to my stomach that I traded in a really great car for a lemon. Don't let yourself make the same mistake I did! read more

Horrible business. This has to be the only car place that has not contacted me back immediately after sending an inquiry. I sent 4 emails and no responses. This was over a period of 3 weeks. There is a reason why they are showing such a bad overall review. Beware! read more

I had a car throw an engine rod and was careless for a few months. I kept trying to look locally but unfortunately the market here is terrible. Just before I gave up hope I hoped on CarGurus and found my dream vehicle was for sale. I showed interest and within a couple of hours I was contacted by Lily from Picasso motors. From the beginning Lily catered to my specific situation. I lived 5 hours away and was iffy about purchasing out of state. Regardless of that fear Lily was very understanding and did everything to make my purchase smooth and comfortable. She has a great balance of salesmanship and understanding. Not once did I feel like I was being persuaded to make a decision I would regret. Once I decided I was going to purchase her and Gino (the owner/husband) took an even bigger step and drove halfway to me to get the vehicle. That is when I decided my future purchases would be through them again. This place is one of the few places around that is ran by honest hard working people who want to help their customer. This is why I will recommend them to anyone and I stand by them. Super grateful for the connections made by CarGurus. DONT PASS THIS PLACE UP! Look at this amazing car! TL;DR Super awesome and honest people. Super awesome purchase. 10/10 would purchase again. read more

Picasso Imports - 2008 Subaru - Car Dealers Near Me - Fishers, Indiana

Put a deposit on a Jeep and then they couldn't get us financing so we asked for the deposit back. Lily said that wouldn't be a problem. It has definitely been a problem, we have been trying for months to get our deposit back and have been told every excuse you can think of. We are told now that Geno the owner has to handle it but conveniently he is not available and won't return any calls. I have noticed a lot of other bad reviews, just wish I had seen them before we gave them money!!!Beware!! read more

Purchased a car from them everyone was cery helpful 100 recommend they didn't over promised anything very honestly

Never ever go here. If you do go here, do not believe them if they tell you they don't offer warranties. They got a suburu nice and pretty for me to test drive. The car started fine and drove fine for said test drive. I took it to an outside mechanic just a week later because I had been having issues with the car. The car needed a whole new engine which would cost half the price of the car. I called Picasso imports and they offered to look at the car. They stated that they no longer had the records of when they had checked the car out before it was sold. They completely screwed me and they WILL screw you. I wish I could give them zero stars. read more

They took very good care of us! The car we bought was very nicely detailed with a good price. No markup fees!

I Was looking for a new car. Max was extremely helpful in placing me in my Kia soul! I told him my budget, and specifications. They had so many things that met my needs but, he helped me find something I LOVE! read more

Sold me a car that needed a new engine. Never told me that until my car broke down 5 months later.

BUYER BEWARE! Trust the bad reviews, I wish I had. I bought a vehicle that seemed in great working condition from here at the beginning of October. Drove it for 2 days and it overheated as I was heading out of town for a weekend trip. I had to have it towed back to them and they said they'd look at it and make it right. A week later I went and picked up my car with them having replaced the thermostat. I drove it for 2 more days and it overheated for a second time. I had to have it towed back to them again (almost $500) in tows now and only having the car for 4 days total since I purchased it. Went to pick up the car another week later after they claimed they had fixed it once again. I asked them what they did differently and what was looked at not believing that at this point it wasn't a head gasket as the coolant was bubbling (which we were told was normal, ITS NOT NORMAL and a simple google search will explain that). The owner (Gino) became frustrated with me and was extremely difficult to converse with. He took the car on another test drive to prove that it wouldn't overheat but since he was pushing 90mph on the interstate the engine was able to stay cool so when he brought it back to the lot we continued to drive the vehicle around and guess what, it overheated for a 3rd time right there. The owner told us to leave the car with him and that he'd take care of it and make it right. Fast forward to 2 months after I bought the car and I just got it back from them after them supposedly fixing it for a 3rd time. They have not been in communication with me. I repeatedly (10 times) asked to return the car after it overheated on their lot and was ignored. I have been talked down to, interrupted and patronized multiple times by both Lily and Gino throughout the entirety of this situation. The car I picked up 2 months after I bought it has new dents and scratches all over the exterior and filth on the inside that was not there when I had it towed to them the 2nd time, not to mention all the clips that were missing and random bolts left unscrewed in the motor. Gino will lie to you and tell you he'll reimburse your fuel, your tow bill (only the 2nd one), and take care of your repairs only to threaten to charge you $3k for the "repairs" when you ask for a service report for record keeping purposes but he believes that's just how business works so keep everything hush hush, no paper trail, no accountability. Shady place, scam artists and very sketchy people running this business and I don't believe my car was actually fixed properly due to the fact that the coolant level has already increased. Time will tell. Gino wants praised, thanked endlessly and bowed down to for the little effort he makes and will push shady practices on anyone who challenges him. Reputable businesses make good on their mistakes, communicate properly with their clients and respect their client's feedback and concerns. Reputable businesses sell safe cars and as-is doesn't mean undriveable. Reputable businesses provide documentation without threatening payment when no payment was ever discussed, no estimate was provided, and of work that was actually completed. Reputable businesses do a great many things that Picasso Imports fails to do. TLDR: trust the bad reviews, the car I've been without for the 2 months since I bought it is on the verge of overheating again (for a 4th time). I'm back at square 1 with a motor that will now need replaced because they were unable and unwilling to solve the problem the first 3 times and I purchased a faulty warranty from them that doesn't help me in any of this. they won't provide inspection reports or any paper trails regarding vehicles, POOR customer service, lack of communication, SCAMMY PLACE, DON'T BUY FROM HERE, Wanna get scammed? Wanna be talked to like you're an idiot? Ever seen Matilda? Ya... you're buying from Mr. Wormwood. read more

If I could give 0 stars I would. I'm actually reporting them to the bbb and I can not warn you enough! Don't go here. In the first week of purchasing a 2014 GMC Acadia I heard squeaking. Took it to my mechanic. Was told the breaks were completely shot! Back calibers, rotors, and the pads on back we're all shot. The front breaks needed pads. 1000 dollars worth of work. I called Picasso's and confronted them about routine matenenace and told them dealers don't do this! Weither a car is used or new this is basic. Picasso's agreed they would pay their mechanic to fix it but we'd pay the parts. 250 dollars worth. While I was there the mechanic said it was over heating and it needed a new sensor so I agreed to pay for it as well and he'd call me when it came in. I drove it home and I realized on the way back it wasn't aligned so I had to take it straight over to my mechanic to have it aligned! This was more money. Now they have it and it's over heating and they say it's the water pump NOT THE SENSOR. so my mechanic replaced the water heater for 400 bucks! Now I'm just livid. This SUV is a pile of complete shit. It gets better. I get it back and it's shaking still. Their mechanic insisted it didn't calibers in the back so none were done. I take it to get it balanced and tired rotated. Another chunk of money on top of my monthly payments. Then I go out to start it a couple weeks later and it won't start! I take it to my Walmart and they insist it's the battery. There goes a 200 dollar battery! Now I'm just blown away and I call my attorney. He explains lemon laws. The whole time Im leaving bad reviews warning people and lily is calling me saying don't threaten my family!!! I'm the person in an unsafe vehicle u just through at me with out doing any prior matenenace to. So now after all this the vehicle still shakes in the front and it died on me again today! Leaving me and my kids stranded yet again and my other two kids stranded at school with no one to pick them up. So yes I will leave a million reviews being honest until you fix this Picasso imports. More like shit deal imports. Now who knows what this will cost! Go to a better dealer. BEWARE! P.S. I NEVER GOT REFUNDED FOR THE SENSOR I PAID FOR! That the vehicle did NOT NEED. Also Picasso's Is 1 and a half hour drive for me so yeah I drove 3 hours to get those breaks fixed. read more

I bought a used 2021 BMW X5 that was in mint condition. Lilly and Gino were very helpful during the process. I'm impress with my BMW.

I'd got help immediately when I got here and it was hella fast they were all so sweet and loving and caring I got to test drive it and I liked it the guys name is Moose he will get straight to you. Best car dealership ever y'all literally I recommend 10/10 read more