We just bought a Kawai 607 piano from Piano Man Bethesda. Jamil and his staff were extremely…read moreprofessional, had a nice selection and good advice, and made the process very easy. Our daughter was able to try a number of pianos and find the one she most liked. They delivered and set up in our home, and did an excellent job. They clearly care about pianos and their work. We recommend them highly.

From the owner: We are a dedicated piano service business specializing in repairs, tuning, refinishing, and moving…read more We also offer a selection of pre-owned pianos for sale and provide piano rentals for events. Hassle Free Financing Available. *NOTICE: PianoMan Bethesda is an independent entity and is not affiliated in any way with the recently closed Piano Man Superstore.*

This is the place to go in the DMV if you're looking for a new Yamaha piano…read more We were first-time piano buyers looking for a new U1. From what I read online, most piano dealers will quote an MSRP or "SMP (suggested maximum price)" with the expectation that you will haggle down the price. We went to our local Yamaha dealer [not Downtown Piano Works] and met with a sales associate recommended by our piano teacher. His first offer was already less than MSRP: I'm terrible at haggling, but I figured I'd try anyway and ask for a better price. A day later, he came back with another $500 off the price. I was feeling pretty good about myself and was getting ready to go to the store before his "offer expired." On a whim, minutes before I left, I thought I'd try the next closest Yamaha dealer, which happened to be Downtown Piano Works. I typed a chat message into their website, expecting a canned AI answer. Instead, Dan, the owner, responded right away. He told me to call him on his cell phone, and without hearing the other store's "lowest" price, he quoted a price that was $1500 less. There was no haggling, no wondering if I was getting a worse deal than everyone else on the internet. We drove with the kids an hour to Frederick just to make sure this wasn't too good to be true, and it wasn't. Dan and Theresa opened their store on a Saturday night, three hours after I'd first messaged their website. By the time we left, we were the owners of a new Yamaha U1. If you're in the market for a new Yamaha acoustic piano, within driving distance of Frederick, and want to avoid the usual stress of new piano shopping, I'd definitely try clicking chat on their website.

I put a deposit down on a Clavinova 775…read more Well, first off world class customer service. Dan and Teresa were very nice and warm. Competitive pricing. Anyway, I had to cancel the order a few days later. Refunded me immediately. Honest and trustworthy owners! Thanks and sorry it didn't work out. Great music store!

These guys are great. Very professional and tidy. We have used them for both moving and tuning.read more

Had an amateur team of movers show up that couldn't lift my antique baby grand, so I cancelled them…read moreand called Charlottesville Piano Movers instead. They were able to come the very next morning at 7AM. They lifted the baby grand off the truck no problem (buff dudes) and had it assembled in my conservatory before I had even come downstairs. Reasonably priced too, especially considering how last minute the booking was.

This company had fantastic customer service and was responsive to all of our needs. They were very…read morefast to schedule and ensure a smooth delivery with zero issues. Highly recommend!

Crew did not speak English except for the foreman. Required CONSTANT supervision. Damaged multiple…read moreitems. Moved items to the wrong room. Removed multiple items that were to remain in place. A disaster of a move

Andy is a master piano tuner, our piano is a joy to play again! Affordable rates with…read moreprofessional results, we will definitely be using Andy again in the future!

Crew was hard working. Polite and respectful to my belongings. They were fast loading and…read moreunloading. Michelle is very professional and responds quickly to texts/calls. She even checked in toward the move in stage to see how things were going. Highly recommend her company, MC Movers. Price very reasonable for a local move. Thanks Guys!!!!​

I was disappointed in MC Movers. I wanted to use them as I liked that the company was owned by a…read morewoman. Some of the guys did work hard. And they worked fast. Almost too fast. They were in such a hurry that several things were not secured well and showed some signs of damage. In addition, they treated my jewelry armoire like a sack of potatoes. It was carried in on its side on the shoulder of one of the men. I was appalled. I looked in it and saw that the jewelry was a mess and some things were missing. In a few minutes, the lead person carried in two handfuls of my jewelry and said the armoire had turned over in the truck. He said, "At least nothing was broken." How did he know that nothing was broken? No apology. I later realized that a watch was missing. I also realized after unpacking that the bed skirt that was on a bed when they packed it was missing. Today I finally got around to looking at the patio furniture. A round glass table top is also missing. I called the owner on the first day after they left and she was apologetic and gave me a $100 credit. I appreciated that and her apology. However, I have since contacted her twice by email and once by phone re: the missing items and have received no response. I have moved a lot and know it is hard work. I am also sure it's difficult to get good people. But I paid for a professional service and was promised a "great crew". Not receiving any response back from the owner is unprofessional to me. I know she felt bad and said she was also upset about the jewelry armoire during our initial phone call, but not responding regarding the missing items is not right. I'm sure these items are long gone. At this point, it's the principle of the thing. I mostly just feel sad and disappointed. Perhaps this was a one time problem and other people have had a good experience. I just needed to share what happened to me.

Great work from a quality dude. All of the work done as discussed on time and fair prices! Highly…read morerecommended

From the owner: Luthier (guitar builds and repairs) based in Fredericksburg VA. Specializing in acoustic archtop…read moreguitar builds, and mandolin builds. Guitar repair (both acoustic and electric) services including maintenance (set-ups etc.), and electronics, structural, and finish repairs. Taylor Silver Service certified for Taylor guitars warranty repairs.