I had a great experience with Jason from Jason Kronick Piano Service. I reached out through Yelp…read moreand received a response within about 10 minutes. Everything was arranged quickly, and we were able to schedule an appointment within just a few days. Our piano hadn't been tuned in quite some time, so it needed two tunings. After the second one, it sounded absolutely perfect! Jason was very professional, attentive, and extremely punctual. He stayed in touch, sent reminders, and always arrived right on time. It's clear that he really knows his work. His pricing is also very reasonable for the quality of service. We're very happy with the result and would 100% recommend Jason. We've definitely found our go-to piano tuner and will be calling him for our yearly tunings!

Finally found a great piano tuner!! Jason was absolutely wonderful, and I highly recommend him for…read moreany piano tuning, big or small! He was professional, knowledgeable, and friendly. I really appreciated how easy it was to communicate with him as well. FYI: I'm a pianist, and Jason tuned my upright Baldwin back to its glory days. Thank you!!

I have owned my Steinway B for almost 40 years, purchased after a complete rebuild. I have had a…read morenumber of different techs work on the piano over the years, some better than others. After a recent move, I wanted to find somebody relatively local to service my piano and, after doing some research, found Jake. All I can say is that the reviews about him are extremely accurate! Communication was excellent, he is punctual, and he will give you a pretty accurate estimate on the pricing prior to booking the appointment. The piano sounded great after the initial tuning, and he also replaced some clips on the Dampp-Chaser that were damaged during the move, as well as replacing the pads and liner. I had some regulation work done on the piano about 20 years ago and was never very happy with the piano action after that work. I mentioned this to Jake and he told me that the regulation was currently not in spec. He spent some time asking me what I disliked about the action, and he felt like there were many things that could be done to improve the playability. We scheduled a few additional appointments, and I couldn't be happier with the results! I think it actually plays and sounds even better than when I first purchased it many years ago, so if you are looking for somebody to service your piano, Jake has my highest recommendation!

Professional and knowledgable piano tuner. Came to my home with his mask on & asked me if i wanted…read morehim to take off his shoes (as is our custom). I said yes& he took them off... Very nice and gave me the price before he started tuning. Spent about 2 hours as the piano had not been tuned in 20 years. I would definitely recommend him and will use him again. Thank you Jake!

Michael is the best at what he does, and the price is much more than reasonable. Highly skilled…read moreand more knowledgeable than any other piano tuner I've ever met. He's also a truly stand-up guy - pleasant, friendly, and personable. I honestly can't imagine using any other piano tuner.

He is unmistakably a highly skilled piano technician. The…read morepiano was totally transformed after he tuned. I couldn't believe it's the same piano. I'm so pleased with a result.

Inquired to have an upright piano moved one mile. The contract they is confusing and filled with…read morecontradictions. Here is an example: "Unless a greater valuation is stated herein, the depositor or owner declares that the value in case of loss or damage arising out of storage, transportation, packing, unpacking, clearing or handling of the goods and the liability of the company for any cause for which it may be storage, transportation, packing, unpacking, clearing or handling of the goods and liability of the company for any cause for which it may be liable for each or any piece or package and the contents thereof does not exceed and is limited to the standard/minimum amount set by the comp any and based on the size of the instrument." I asked them to add the value of the piano to the contract and they refused. At one point they didn't want me to call so we had to go back and forth over text. Who does business that way??? To have the piano covered for its full value they asked me to pay $150 extra for insurance. How can a piano moving company not have their own liability insurance that covers the total cost of a piano??? Eventually I got tired of texting and went with someone else. Bottom line, train the people answering the phone so they understand the business, can make decisions and don't have to go back and forth to "the boss" and make the customers wait all day over text to get basic agreements settled. Very unprofessional.

I needed to move a grand piano from Westchester to Queens. I contacted this company and was given…read morean estimate which seemed reasonable. There is also an extra 3% surchage if you use a credit card. There were no long, twisting stairwells to navigate (which I believe increases the cost), so a relatively straight-forward move. The company was very responsive via email with answers to my questions (usually within a day) and we booked a date. It snowed the day before the move, but the movers showed up on time, were very professional, and the move went very smoothly. I did not notice any issues upon delivery. I have a Dampp Chaser system attached to the bottom of the piano to help regulate the humidity around the sound board. About 1 week after delivery, I noticed that one of the bars from the Dampp Chaser was on the floor hanging from its power cable. It turns out that two clamps that hold the bar in place were broken, and the bar eventually fell (I think from general vibrations from playing the piano). I suppose maybe this could have been from just general wear, but the timing with the move was just a little odd, and it was two clips, not just one. I contacted the company via email (using the same e-mail address that I had used previously) with photos of the problem and received absolutely no reponse. Eventually, it was a pretty simple, inexpensive repair, but I was a little disappointed in their lack of response (which is why I took off a star), and just wonder what would have happened if we were dealing with a bigger problem. I'm not going to pass judgement, I was otherwise happy with the move, but you can read about the interaction and decide for yourself how important this is if you chose to use this company. Update: So the company did reach to me, took responsibility for the damage, and offered to make it right. At this point, I did not take them up on their offer since it turned out to be a relative easy and inexpensive repair, but I just wanted to acknowledge their follow-up.

We have been working with the Floating Piano Factory for over six years, calling them every six…read moremonths. We have always had the best experience, but I wanted to give a shout out to Justice, who went above and beyond with her service. The middle pedal on our upright Steinway was not really working (it hadn't since we could remember). Justice offered to come a second time a few days later with some special tools to fix the pedal, even though this had not been budgeted or planned. Justice was also super sweet with our teenage daughter, who was genuinely interested in watching Justice work on her piano to understand how it is done. Justice not only was fine with it, but she also patiently explain to our daughter about every step of the process. That musical connection and "intellectual" exchange made my daughter's day. Thank you!

Kevin did a great job tuning our 1956 Somer upright piano. He was punctual and knowledgeable. We…read morehave used Floating Piano Factory for years and they are great. Thank you!

I have a really old, beat up Wurlitzer that is on its last legs. It's so old that it can't even be…read moretuned to concert pitch anymore. I still wanted to get some practice out of it before chucking it (I'm a bit sentimental, as it's been in the family for so long), and Little Ear Piano Repair was still able to fix a broken string and tune it as well as reasonably possible, which was fine, as I'm just an amateur and not a professional piano player. It was all done pretty affordably, too, which was another plus. So, needless to say, I couldn't be happier with the service, and it comes highly recommended.

Excellent service- an appointment within a week, reasonable price (adjusted during the visit for…read moreless work than expected), prompt arrival, a well-tuned piano at the end.

The upright Kawai piano I inherited from my in laws came with stuck keys and a squeaky bench. Over…read morethe past year, Tim's technician, Han, has given it a tuning. Tim came recently to tune the piano and to repair the bench, which made all the difference in the world. Shortly after the piano was tuned, a few notes began sticking. Tim responded right away and come back to fix them. For me, the reason why I consider him and his skilled technician, Han, to be exemplary piano tuners is their commitment to excellent service and customer satisfaction. If you are looking for a good piano tuner, I highly recommend that you entrust the care of your piano to Nuernberger Piano Co.

I have used them a couple of times to tune my piano. It's very convient to schedule an appointment…read moreusing their website. Han came to my apartment, followed safety protocols, and did a fantastic job tuning my piano. If you're in need a piano tuning, look no further!

Dave is the absolute best- highly skilled, always punctual and very friendly and personable! I…read morepurchased a piano on Craigslist and was fortunate enough to reach out to him when searching for a piano tuner. Dave not only provided an honest assessment but was also able to repair and tune the piano. He now comes twice a year to tune which makes a world of difference with the sound. Plus, getting the opportunity to listen to Dave play while he is tuning the piano is simply amazing- he is a truly gifted pianist.

Dave is a terrific piano tuner. He's been tuning for us for five years. Knowledgeable, efficient,…read moreand friendly, he leaves our piano singing every time. Highest recommendation!

We hired them with a few days notice to move a baby grand from Albany to Upper West Side…read more From the first moment, the yelp-started communication was excellent, and response time very impressive. They've asked all the right questions and gave a reasonable estimate, which transparently reflected the amount we ended up paying. Even though the same-day move we ended up opting for required starting at Albany, 3+ hours away, at 8 am, they were very punctual, and gave updates. The team they sent was led by a gentleman with decades of piano-specific experience, and they nailed everything, exactly as we'd liked. The piano arrived without a scuff, and still in tune to boot. I've had less desirable outcomes with other companies a couple times before, and I couldn't recommend these folks highly enough for any long distance moves.

This company did a wonderful job. I had been very nervous about bringing this Steinway babygrand…read moreback into my home after many years away. However, the two men who transported the piano were so considerate of my concerns and made the process much easier. I highly recommend this company.

Came here honestly cause my friend wanted to buy a e-piano for the apartment. The place is very…read morespacious and welcoming. It is very clean and have many different models available. I like how the salesman is very friendly and give good information when discussing with him but he basically left us to try out the piano for a long time without disturbing. I like that they are not pushy and the information you need is clearly stated on the little card. I highly recommend anyone to come by to visit if they are considering buying a piano.

I am just very grateful for a very professional team from the sales team (Richard and Dmitri), the…read moreadmin team, through to their assigned movers. They allowed me space to test various pianos, answered my questions, assisted in coi etc paperwork. Within 5 days, I had my wonderful piano (yamaha n1x). Special thanks to the movers that had to deal with a glitch at our building. I came back to Yamaha as I had previously worked with Richard. It wonderful to still have a dealership in the city (NYC). They still continued to answer questions after the sale. Very professional. Thank you!