I was in a crisis when my guitar was dropped and suffered a crack. After a recommendation to visit…read moreBrooklyn Lutherie was immediately pleases with their customer service. They inspected the guitar, told me exactly what needed to be done. There were no surprises or random charges. They completed it in just one day and were the sweetest humans. Kind, friendly people who care about what they do. If you have anything wrong with your guitar, I suggest you seek them out!

I entrusted them with my first, oldest, and most beloved guitar: a 1960's Decca Tulip I've played…read moresince 1994. It came back fast, and setup exactly as I needed. Really a joyful experience to re-connect with the instrument. Strongly recommend them, and will be bringing more guitars their way.

This is a small store run by two music lovers. They service the instruments themselves and take…read morepride in their work and business. I came in as a complete neophyte, looking for a clarinet for my son. I walked out with a fine used instrument, in excellent condition, accompanied by a generous warranty. If your child is starting band, and you are considering renting an instrument, call them first. If you actually know your instruments, I suspect you'll get a real pleasure in visiting this shop. No high pressure sales tactics here. They're cheaper and better than Sam Ash. It's worth the trip out to Brooklyn.

This spot is where my younger sister's band teacher goes to get instruments repaired so we decided…read moreto check it out. My younger sister is currently renting out a clarinet here and the quality is phenomenal. I also got my flute repaired and I thought it was just a screw that was loose but apparently three springs were missing and other adjustments needed to be made, but nevertheless everything was fixed promptly. The price is quite cheap and the owner is delightful and very intelligible. Definitely coming back for any of my future musical needs.

Brought my Jackson American Virtuoso in for a setup and fret level. Easy communication, fair…read moreprices, decent turnaround time, and just an overall nice guy. Guitar is buttery smooth, did a great job. Also offered a free tune up under warranty if anything shifts which is very generous of him given that this NYC winter nearly guarantees a shift in the setup. Don't think I'll need to ever look elsewhere as long as he's around.

I have found my "go-to" luthier in NYC and could not be happier with Farhad's professionalism and…read moreattention to his clients! I brought in my precious Martin HD-28 acoustic for a repair and a setup after reading great testimonials, and he took the time to walk me through not only the process of the repair, but also gave me a necessary lesson on humidifiers for the room and guitar case in these dry New York winters which can cause the wood to shrink and eventually crack on delicate instruments. As a recent transplant from Los Angeles, I had never had to worry about these temperature and humidity issues, but now I'm an "evangelist" about this and I've been sharing this advice to all of my musician friends and bandmates, thanks to Farhad's great advice! He also stands by his warranty on his setups, and just performed an expert tune-up on my Martin after the initial set up for no charge, while I brought the guitar to the shop (by appointment). He is also a very friendly guy, and makes his own bespoke line of electric guitars and pedals, and I've spoken to one of his employees? apprentices? partners? also working on the repair bench at Southside Guitars in Williamsburg, which to me exemplifies a real community of professional craftsmen and musicians who are passionate about guitars. I know where I'll be taking my guitars from now on. I've spent a lot of time finding "my" guitar techs/luthiers in LA over the years, and I'm so happy to have found Farhad here in Williamsburg. I will recommend him to everyone I know in New York.

Terrible. I lost a good piece of gear I sent in for repair. Their estimate was equal to the…read morereplacement cost. I said I wanted it returned which they would not agree to until the bench time they put in to assess the repair cost was paid ( this was supposed to be $25 but it turned out to be the price of a new unit. ) There is not a low enough rating so I had to give them 1 star - be very cautious or better yet go elsewhere.

I have been a customer of Main Drag since 2013. I have purchased and sold instruments and effects…read moreunits, attended events and trusted them with repairs of some of my most beloved possessions. I purchased my prized Sunn S2000 from Main Drag after a long and thoughtful conversation with the owner, Karl in 2021. Unfortunately, a recent occurrence has completely eroded my trust in Main Drag. In December 2024, I left a guitar to be sold on consignment. I received a fairly generous rate and a PO guaranteeing that I would be informed of the sale and be paid my share of approximately $1600 3-4 weeks after the sale. I was never in formed of the sale. When I independently discovered that the item had sold, I entered into a months-long wild goose chase with Karl. I have been promised payment by a particular date numerous times, all of which have fallen through, and have been left with my emails ignored for weeks at a time. It is impossible to get anyone on the phone. My next step will likely be small claims court.

I brought two instruments to Patrick at the beginning of January. He told me the ETA on the work…read morewould be about three weeks, which was fine with me. Six weeks later, I had heard nothing from him. I called him, I emailed him, and I texted him. No response of any kind. Over the next six months, I've tried periodically to get back in touch with him, but I've received no response. At this point I'm concerned that I'll never get my instruments back again--which represents thousands of dollars of loss. I cannot recommend bringing your instrument to Patrick, as there's no guarantee you'll ever see it again.

Patrick is great. I stopped by to have a damaged guitar accessed. He was super thorough and…read morehelpful. The damages exceeded the cost of an actual replacement. I sincerely appreciate his honesty and time. I wish I could give him business just because he was so wonderful. It's clear that he is both skilled and talented. If you're looking for help don't hesitate to call him. He's super responsive and couldn't have been nicer. Thanks again Patrick!

My new guitar arrived in the mail earlier this week so I took it to Amp & Guitar Wellness Center to…read moreget it set up. Jeff checked the neck, played all the notes on all the frets, and plugged it in to the amp as well to test. There was no buzzing and it was very playable so no adjustments were needed. He suggested that I should wait for the weather to change (with the change in seasons I guess) and see if it will need an adjustment then. I am glad that he was honest since the guitar was playable right out of the box and didn't charge for a setup that wasn't needed.

I have an SWR Workingman's 12 Bass combo that had not been working for about 12 years! I don't know…read morehow I found the Amp and Wellness center but I must have been browsing for SWR repair. This was maybe 5 years ago. So, I called mentioned the problem and was asked to bring it down for a look-see. I had the work done and it's fine. One minor thing is the volume pot sounds scratchy, which means dust and dirt somewhere. The good news is it sounds great and after not having it to use for 12 years, it's nice to have the option for smaller rooms. If you need an amp repaired, give them a try.

Friendly, professional, skillful and knowledgeable service. Had a custom nut made by Andres at…read moreBrooklyn Fine Guitars. He solved the issue I described to him of my Strat's high strings making a sitar sound and notes choking a bit. I appreciate that they got it back to me in good time (1 week). Andres also did great work on a Tele that needed an overhaul; now it plays and sounds great! And more recently, he made my 53-year old Gibson L6-S play better than ever, with great attention to detail on the frets, electronics and intonation. Prices are quite fair but probably not for those on a tight budget. Highly recommended!

Great local shop! My son and I take all of our 7 guitars from a washburn to an eastman archtop for…read moregeneral adjustment and alignments, strings and setup. we trust them wity our instruments for more serious repair work too! they masterfully fixed puerto rican cuatro that need wood crack repair on the back and they did a fantastic job. Also they are pretty fast too! highly recommend for all guitar needs and i see them fixing up keyboards and pianos all the time too! Thanks Brian for providing a great neighborhood shop in brooklyn! -Oleg and Basil

This was an absolutely delightful experience…read more Ruben is a gem - he knows his shit, understands a broad range of instruments, is kind, and does terrific work. He's not Sam Ash or Guitar Center - and getting personalized work, advice, and tips from someone who deeply loves music feels so special. His 'shop' or workspace is super special too. It is the best of Brooklyn. I'd definitely recommend taking your instruments to him. He breathed new life into a clarinet and flute that I was given, advising me in a way that showed he's less about making a quick buck and instead offering guidance and care for what both I, and the instruments, needed. Go to Ruben. His love for instruments is unmatched, and you will know you've worked with an actual small business owner who cares.

I have several older model Conn trumpets and cornets, one of which I used in school and they are…read moreprecious to me. I needed cleaning and valve work on them and didn't feel comfortable trusting anybody near where I live. I was in NY and met Ruben Gutierrez at a jazz club and since I enjoyed his music, I asked him where he had his horns cleaned and repaired. It turned out that he himself is the owner of Brooklyn Brass and Reed. Although I was hesitant about sending my horns across country, but ultimately he did a fine job on them at a fair price, and I am playing again!

I made the mistake of ordering a guitar from the Manhattan guitar Center here in New York City. It…read morewas a used fender telecaster listed in great condition. I paid for two day shipping and receive it. Two days later the guitar was packed recklessly I've never seen a guitar packed so sloppy as I unwrapped the guitar from the bubble wrap as I'm taking it out of the box I see two very noticeable dings on the front of my guitar that was not listed on guitar centers website. I paid a little extra because this guitar was listening in great condition. Meanwhile, it came all beat up not only that the toggle knob was missing the barrel tip and the guitar was filthy dirty I couldn't believe that a reputable company would send a guitar out like this. I'll never use guitar center again ever and I highly advise you do the same. Don't try calling them. You'll never get them on the line. They got my money I ain't getting it back. They make it hard for you to get a refund. I'm done with this company. I don't even know why I bothered using them again. Definitely have buyers remorse.

I would have spared Guitar Center this Yelp review but since I can not get a manager on the phone,…read moreI'm doing it here. After considering buying a new guitar at a modest price point, I talked to a very friendly young guy at the repair center and told him about my old Epiphone. He agreed that probably a simple adjustment of the neck for under $100 bucks would do the trick. Today, when I walked back into the store, there was an incredibly sour, rude, and dismissive older guy -- I didn't catch his name, but his accent told me he was of Eastern European origin like me. When he first saw me, he started heading for the back door. But I said hi. So he stopped and turned around. He did not say hi back. I told him what I needed and about my conversation with his colleague the day before.. He gruffly told me to take my guitar out of the case and then mildly barked at me when I pointed it in the wrong direction because he hadn't told me to rest the neck on a rubber stand I didn't see. He poked around for a couple of seconds. Then asked me what the value of the guitar was. I told him it was a 1970s Epiphone, nothing special, but the label was also in the guitar so he could have seen for himself. Then he announced it would be AT LEAST $1200 to fix because of all the work he'd have to do. There was no, "Sorry to tell you," or "You might want to consider..." Just a get the f- out of here kind of attitude. I said, "Well, that's ridiculous," as he turned his back and I left. I mentioned it to the security guy at the door who had signed me in (because I walked in with a guitar in case) and he said, "You're not the first person to say that {the guy is a jerk and a poor representative for the company.) And he told me to come back tomorrow. That, frankly, is doubtful. And normally, I don't rag on people online. I like to point out who is doing a GREAT job. This time, though. I couldn't let it stand.

I'm not sure if it's fair to call this place a guitar shop. It's more of a guitar museum... that…read moresells its art pieces. If you want something very specific or mainstream, then you're better off going to a Guitar Center. Because they stuff they have here is an amazingly curated smorgasbord of rare, quirky, or otherwise vintage instruments. I stopped in just to check out their acoustic room in the back. Played some guitars, the lone banjo they had, and an acoustic bass. Then went back around to look at all their oddball guitars (in a good way). The guy manning the front desk and helping people out in between doing a guitar setup was super cool to talk to.

This is the kind of independent guitar shop we should all be so lucky to have nearby. We need more…read moreshops like this and less of the utterly devoid of character and corporate mega-store monstrosities like Guitar Center. Personalized attention, friendly and knowledgeable staff. They helped me set-up a new guitar and install locking-tuners, two things I am not confident enough to do myself. The prices are more than reasonable and the turnaround is fast.