DISGUSTED. I drove out to Brooklyn only to find this place no longer exists as advertised . The…read morewebsite boasts "one of the largest inventories IN THE WORLD"; in fact it is an empty store front, with a "for rent" sign in the window, and a small sign indicating that they moved around the corner (mind you, the Google Maps image shows the open store as advertised, so no reason to question it). The space around the corner is a one story storefront music school. The "Street Sounds" part of the space consists of a small desk with a computer and a telephone and some business cards. I was told the Street Sounds proprietor (Rocky) is usually in by 1pm; it was already past 1:30 when I left a voicemail on the number on the business card, and waited another 10 minutes in case he just went to get coffee or something. He never called back. The least they could do was update the site to alert people to the change, but they obviously do not care. Beyond unacceptable!

I called this place at 3:09pm on a Saturday wanting to ensure the hours listed on Yelp stating they…read morewould be open until 4pm was accurate. A gentleman confirmed they'd be open until 4pm and I show up 10 minutes later and sure enough they're closed. I wanted to support my local small business but they didn't care enough to at least keep their doors open!

I brought two instruments to Patrick at the beginning of January. He told me the ETA on the work…read morewould be about three weeks, which was fine with me. Six weeks later, I had heard nothing from him. I called him, I emailed him, and I texted him. No response of any kind. Over the next six months, I've tried periodically to get back in touch with him, but I've received no response. At this point I'm concerned that I'll never get my instruments back again--which represents thousands of dollars of loss. I cannot recommend bringing your instrument to Patrick, as there's no guarantee you'll ever see it again.

Patrick is great. I stopped by to have a damaged guitar accessed. He was super thorough and…read morehelpful. The damages exceeded the cost of an actual replacement. I sincerely appreciate his honesty and time. I wish I could give him business just because he was so wonderful. It's clear that he is both skilled and talented. If you're looking for help don't hesitate to call him. He's super responsive and couldn't have been nicer. Thanks again Patrick!

I was in a crisis when my guitar was dropped and suffered a crack. After a recommendation to visit…read moreBrooklyn Lutherie was immediately pleases with their customer service. They inspected the guitar, told me exactly what needed to be done. There were no surprises or random charges. They completed it in just one day and were the sweetest humans. Kind, friendly people who care about what they do. If you have anything wrong with your guitar, I suggest you seek them out!

I entrusted them with my first, oldest, and most beloved guitar: a 1960's Decca Tulip I've played…read moresince 1994. It came back fast, and setup exactly as I needed. Really a joyful experience to re-connect with the instrument. Strongly recommend them, and will be bringing more guitars their way.

Very grateful to Bela at Finlay + Gage for replacing a bridge on my daughter's violin same day so…read moreshe could take the stage at Carnegie Hall two days later! Hero

Highlights: * Huge bass selection!…read more* The website offers scheduled appointments for repairs and sales; but they accept drop-ins too. * Open on Saturdays * Competent and reasonable repair staff We've been to Finlay and Gage a few times in the past year. In my opinion, it's the closest thing to a mecca in New York City for upright bass players. They have a huge stockpile of new and pre-owned basses at a variety of price points. The staff is personable and down to earth. Their repair staff is quite competent and reasonable. Two experiences: 1) The fingerboard of the upright bass at my son's school bass had come off, and needed to be reattached. The shop was particularly busy and had given a timeline of a few weeks. 2) We had a mishap with a cat on our personal Shen SB80 bass that caused the bridge to shift a little bit. We got it back into place by eye, and lived with it for a month or two, but with a performance coming up, we wanted to make sure it was in tip-top shape. We met with Zoe. She did a quick diagnostic and made some quick adjustments (fine tuned the position and angle of the bridge; tweaked the soundpost down slightly), and she sent us on our way in less than 5 minutes. Noted that we had some mild pitting on the soundboard, but could take care of that later. No charge on this visit. For that we'll be eternally grateful - it helped make my son's first public performance on his personal bass a resounding success. It's been a few weeks now and wow, these little tweaks really made some measurable differences in playability and volume. The action feel great for both pizz/jazz and arco. I wouldn't hesitate to bring an instrument there for a check up. Pro tip: As of early 2025, there is metered parking around the corner on Church St starting at 2pm on weekdays. So if you're driving yourself, you have some options if you're bringing your bass in or are picking up.

Geddy's a good dude and does a good job setting up guitars. Took two acoustics that needed its…read moreaction brought down. One of them had an impossibly high action and I wasn't sure he'd be able to shave the saddle down enough. But he did an excellent job on both and they play beautifully. They were intonated perfectly and without and fret buzz. Price was good--better than what a setup would have cost at Sweetwater, for example, and I liked the fact he's local and can do the setup once I receive the guitar since the shipment process itself can alter how a guitar is set up. Also, as a side note, he also makes candles on the side and will give you a sample.

Excellent service, pricing, and work! I got both an electric and an acoustic set up by Geddy and…read morestill love playing them several months later! I will definitely be going back.

Whether you're in NYC or Alaska THIS is the ONLY place to bring your horn for repairs!!!! And they…read morehave an incredible array of new and collector's horns, mouthpieces, reeds, virtually anything you need. Honest, reliable, solid and technically proficient to the highest degree...Jon, Rachel, and the guys are the musical equivalent of NASA engineers!!!!

They are absolutely so cordial so helpful and so kind. I highly recommend them This is the placeread more

The folks at Finlay + Gage are just fantastic. Helpful, knowledgable and talented, they're exactly…read morewho you'd want to ask for help if you're in the market for any type of musical instrument or services. From rental violins for your budding Suzuki fiddler and a fun variety of ukuleles to gorgeous vintage guitars for daddy and some rockin' amps to plug into, F+G has a wonderfully curated selection of offerings. What I appreciated most was their honesty in evaluating some repairs on an old Fender acoustic dreadnought whose bridge was beginning to separate from the body. After dropping it off for a couple of days, I returned to hear the bad news of how much it would cost to bring back to a proper playable condition and the genuine assessment of how it wasn't quite worth it. Of course, while I was in there, an immaculate used Epiphone SG caught my eye and lingered in my heart until I took the plunge and splurged on my lifelong guitar desire. Therein also lies the danger of stopping in to browse (at least pre-pandemic): You might fall in love with a finely crafted instrument. But then again, that's a risk I'm willing to take!

I waited to write this review as I wanted to spend some time with my guitars after the setup. I've…read morebeen looking for a guitar tech in the Montclair area for awhile (4 or so years.). I've taken chances on other techs in the area and at times received hatchet jobs literally. I noticed Jason had worked for Mandolin Brothers and that immediately gave me hope. I took a couple of guitars in, but was a little nervous about my '71 telecaster with a bigsby. Man I'm excited I found this place. The guitar intonates amazingly and such a quality setup. All the way up the neck. The guitar feels better than it has in a long time. Finally a place you can trust!

If you are looking for an acoustic guitar, especially a vintage Martin or Gibson, TR Crandall is…read morethe place for you. It is a guitar shop, in the business of selling guitars, but someone asks you what you are looking for, it's not a sales pitch. It's because he wants you to have a guitar that you will enjoy holding and enjoy playing. And you can try out as many guitars as you want for as long as you want to spend trying. And this spirit includes the other guitarists shopping there. They into talking about guitars, their own and yours, and guitar experiences.

Great staff, very nice selection of vintage gear, and meeting Tom was certainly a pleasure.read more

NYC Woodwinds is led by a fantastic musician who understands the needs of professionals. I value…read moreMr. Norsworthy's advice and quality of products that are sold through NYC Woodwinds. It is the definitive first stop in New York City to go to for all your woodwind needs.

From the owner: NYC Woodwinds is committed to advancing the art of woodwind performance through expert clarinet,…read moresaxophone, and flute services. We provide quality instrument sales, professional repair, and personalized consultations backed by Grammy-winning expertise and global manufacturer partnerships. Our mission is to deliver exceptional craftsmanship, honest guidance, and boutique-level care that empowers musicians at every stage—from first-time players to symphony and touring professionals—to achieve their musical goals and discover their distinctive voice.

I've recorded here many times with different bands. The owner Joe is a great guy. The space has a…read morereally awesome feel to it. We've been to other places and they just felt more cold and unpersonal, the staff at redroom always made us feel at home and made sure that we were happy with the final product start to finish. Highly recommended!