I can't say enough good things about my experience at The Music Shop, and especially about my…read moreinstructor, Dave Wheeler. I'm a 72-year-old saxophonist who picked up the saxophone for the very first time after retiring from a 40-year career in biochemistry spanning academia and research. So yes, I came in knowing enzymes better than eighth notes. Dave has been an absolute gift. He brings a deep well of music theory knowledge, practical musicianship, and real-world experience to every lesson. More importantly, he has remarkable patience and creativity. He listens carefully, identifies where I'm struggling, and then designs clear, effective strategies that make practice both productive and enjoyable between lessons. What I especially value is that Dave doesn't teach from a script. He adapts to the student in front of him--age, background, learning style, and goals included. Thanks to his guidance, I've made steady progress, gained confidence, and genuinely look forward to practicing and improving. If you're considering lessons at The Music Shop -- whether you're 08 or 78 -- I can't recommend Dave Wheeler highly enough. He's the real deal. -- Michael Van Allen, student https://www.linkedin.com/in/michaelavanallen/

I'm sharing my experience to help others make an informed decision…read more I brought in a ~1-year-old student flute (purchased on the West Coast) for what I now know were minor adjustments. At the time, I followed the technician's recommendation for a full COA. When the instrument was returned, it played essentially the same as when I dropped it off. I brought it back a second time. It came back slightly improved, but still not properly adjusted. A few weeks later, I visited an independent flute technician in Brooklyn. He immediately identified the issues, charged nearly half the cost, spent over an hour on the instrument, and fixed it correctly. It has remained in excellent playing condition since. Based on this experience, I would not return here for service or purchase. I would strongly encourage others especially parents of student players to seek a second opinions and verify the quality of work.

The short of it......my Gibson ES-335 was broken in shipping (brand new collector edition) neck was…read moresnapped. I tried a local guy, he tried fixing it, and it let loose while playing within hours. Someone mentioned Bobby so i brought it there.......took a while to get it back, but when it was fixed it looked fantastic!! I needed to wait a few months before writing review this to make sure it was all ok and it worked out. I am super pleased, it was a perfect job!! Thank you so much, +++++

Bobby has done a lot of work on my acoustic and electric guitars such as setups, pickup…read morereplacements, neck adjustments and more. HIs work is excellent, fairly priced and professional even if, like me, you're not a professional. I highly recommend Bobby and Guitar Repair Services.

I've purchased two guitars here over the past few years. Both remotely because I live in…read moreCalifornia. Shopped the website then called and had a long discussions with Lou while he did in-hand descriptions of several guitars I considered. I already owned two Peerless brand guitars and know that the high quality to reasonable price ratio for the Korean made guitars is very good. Guitar n' Jazz is probably the highest sales volume dealer of Peerless guitars in the USA. Several other high quality brands also sold. After my purchase via phone call, Lou did a great job in setting up the guitars for maximum playability and putting super premium Thomastik strings on at no higher charge. Shipment time was excellent. Packaging was top notch. Of course Hard shell cases were included. Advice: Always buy a hard shell case when you purchase an instrument remotely that requires handling by Fedex / US Postal service / UPS no matter what the instrument is. I've sadly gotten several instruments over the years from other sellers shipped in double cardboard boxes that were completely destroyed upon arrival. Nobody wants fire place kindling when buying a wooden musical instrument. Even though there are several guitar shops that sell a few vintage jazz instruments within 50 miles of my home, I will always check this shop first when contemplating my next purchase. 5 Stars! Highly recommended.

I purchased a Gibson ES-175 from Guiitars 'n Jazz for a very decent price over the phone without…read morevisiting the shop. Owner Lou is honest, very easy to work with and he wanted to make sure I was happy my choice and with the purchase for all the right reasons. The guitar arrived well-packed an in perfect shape (it was advertised as "excellent" but in my opinion, it was actually closer to mint). There were a couple of issues that I felt should have been taken care of before it was sent out (it happens). Lou agreed and he was quick to make amends. I guess that's why it's a good idea to deal with a serious, long-time, reputable dealer who picks up the phone himself. Not sure what else you could ask for. Many thanks for making the process hassle-free, Lou; I'm seriously digging the guitar : )

The amp and pedal selection here was mind blowing. If I had the time, I could spend many days here…read moretrying everything out. 10/10 music store- great selection for all instruments and incredibly helpful + friendly staff. My 2 year old was crying and one of the staff came over and showed her a djembe to distract here from her tantrum!

Absolutely Terrific. This is a family run business by Professional Musicians. When you're doing…read morebusiness in a crowded, evolving market for many years and your business is thriving and growing, you must be doing something right. All your musical needs are here in one big, beautiful building, with easy parking. Very convenient, one stop shopping with a very knowledgeable, experienced staff. Thank you ! See you all again soon.

Over the past year or two I've brought Alex four guitars for complete setups and adding minor…read moreaftermarket parts, and every time, Alex has gone above and beyond, and exceeding my expectations. When picking up your instrument, Alex spends the time to tell you exactly what he went through, and what he performed for the service. Alpha Guitar Works is high value with very competitive pricing. I will use Alpha Guitar Works again and recommend them for all your instrument needs.

Since my first review, I've brought Alex three other vintage acoustic guitars for services that I…read morecould not accomplish myself. One for installation of a K&K pickup, and two that had rough, sharp fret edges. He painstakingly filed and dressed the edges of each fret, then polished them, along with the edge of the fretboard. In each case, he did a perfect job. His prices are very reasonable, and all the work was completed when promised, or sooner.

I've been a customer of Ritchie's music for a long time and have seen a lot of changes over the…read moreyears. Yesterday, I decided to stop in to see what they had as I needed as replacement bass and wanted to give my business to a local retailer as opposed to the big box/ online stores. Everyone was friendly and very helpful. The selection of instruments was impressive and having the ability to play them makes a huge difference from the online option of just seeing it on a web page. I did purchase a new bass and will be returning if I need anything else . It was refreshing to deal with knowledgeable professionals. Very happy with the purchase and experience.

Just had 2 seriously neglected instruments repaired at Ritchie's. The den of thieves at my local…read moreguitar store said my Martin Sigma acoustic with a hairline crack was totaled...I might as well buy an equivalent new model. Instead, went to Ritchie's. They braced it up and did fantastic work all over the instrument to make it playable again. It totally shines now. Carlos and his Tech John took hold of my Gibson Les Paul and made it like new...a master restoration. Best news was the many hundreds of bucks I saved and can now invest in a new instrument there. Superior customer service. Ritchie's wins my business every time...HIGHLY recommended!!!

I purchased a digital piano from Rockaway music a couple years ago and it's still great a great…read moreinstrument today. Andy was extremely helpful and provided excellent customer service. I couldn't recommend Rockaway Music enough

Piano shopping can be tough. How many times in your life are you out shopping for a new piano?…read more Well, it's not that different than buying a car. There are sales people who will lie right to your face to try and get you to buy and then there are honest, knowledgeable people like Andy. Apparently, he's been selling pianos for many years and he was very easy to work with. I went to his store first and then made my rounds to other local places. When faced with making a piano purchase, it's best to educate yourself. Figure out how much you want to spend and learn as much as you can about what's out there. Some stores who carry many brands often are selling "grey market" pianos or "stencil pianos". Look it up and learn the meaning of these two terms. After we did our homework and shopped around, I returned to Rockaway Music. I didn't feel like I was being misinformed there. There was no pressure and I found the environment to be less sales like than other showrooms. You can tell when someone is being sincere, or at least I feel I can. If you are shopping solely based on price and not on quality, you might feel this store is expensive. If you are more worried about getting a quality product and honest answers, you will be happy here. We bought our piano here, the delivery went smoothly. I felt very comfortable and confident purchasing our piano from this store and I would highly recommend it to anyone in the market for a piano. The added bonus, our current piano tuner does work for this store so we didn't have to choose a new tuner. If you need a great tuner, just ask me. The guy we use is the best around with many years of experience.

This is an amazing local music shop that sells and repairs instruments, music books, and even…read morelessons. The staff is great and helped me out with something I couldn't figure out on my electric guitar. I really was hoping to take some music lessons too this spring, but sadly I'll be out of the area. I do recommend this place, it'll probably feel more personal than a big box music store.