Geddy's a good dude and does a good job setting up guitars. Took two acoustics that needed its…read moreaction brought down. One of them had an impossibly high action and I wasn't sure he'd be able to shave the saddle down enough. But he did an excellent job on both and they play beautifully. They were intonated perfectly and without and fret buzz. Price was good--better than what a setup would have cost at Sweetwater, for example, and I liked the fact he's local and can do the setup once I receive the guitar since the shipment process itself can alter how a guitar is set up. Also, as a side note, he also makes candles on the side and will give you a sample.

Excellent service, pricing, and work! I got both an electric and an acoustic set up by Geddy and…read morestill love playing them several months later! I will definitely be going back.

The folks at Finlay + Gage are just fantastic. Helpful, knowledgable and talented, they're exactly…read morewho you'd want to ask for help if you're in the market for any type of musical instrument or services. From rental violins for your budding Suzuki fiddler and a fun variety of ukuleles to gorgeous vintage guitars for daddy and some rockin' amps to plug into, F+G has a wonderfully curated selection of offerings. What I appreciated most was their honesty in evaluating some repairs on an old Fender acoustic dreadnought whose bridge was beginning to separate from the body. After dropping it off for a couple of days, I returned to hear the bad news of how much it would cost to bring back to a proper playable condition and the genuine assessment of how it wasn't quite worth it. Of course, while I was in there, an immaculate used Epiphone SG caught my eye and lingered in my heart until I took the plunge and splurged on my lifelong guitar desire. Therein also lies the danger of stopping in to browse (at least pre-pandemic): You might fall in love with a finely crafted instrument. But then again, that's a risk I'm willing to take!

We had a great experience selecting a violin for the high school musician in the house…read more Appointments were easy to make and Lucy took her time with us, answered all our questions, and helped find just the right violin and bow. I'm sure we will be back!

My brother passed away a year ago and had many guitars. I bought five to your Springfield store…read more(September 10, 2026) for resale. Isaiah was patient, thorough, and empathetic. Based on the guitars I brought in, he asked a few questions about who my brother was as a musician. While I knew I couldn't keep all of my brother's guitars, yesterday's experience made it easier and smoother.

If any business resembled my own personal Fortress of Solitude, it would be this Guitar Center (or…read moremost Guitar Center locations, to be honest). I mean that in a good way! If I'm in the area, or if I just have a block of free time on my hands, such as when I'm waiting for my kid at a birthday party at a venue on Route 22, I'll often stop by here to check out the new guitars from major brands. The wall of guitars is aesthetically pleasing, and I always find an interesting axe or two to try out into one of their many amps available for testing out. There are even four massive pedal boards, so you can hear what those effects you've been lusting after sound like. And although I hate the idea of publicizing the good deals on used equipment because it might mean I miss out on my next killer find, there's also simply no way I could visit every Guitar Center location to find every bargain. One of my favorites was a three-pickup, black genuine Fender Telecaster, though it was made in China, but that was at a different GC store. My biggest regrets are not getting a pink Squier Mustang for $120 or so and a butterscotch Squier Telecaster for $89 (from their Affinity line, but still). Returns on used gear are super easy, too. I bought a preowned Gibson Les Paul Studio online and picked it up in their East Brunswick store, decided after a week that it wasn't quite for me and brought it back to this Springfield location. The store employee took it back without any issue. Of course, on that visit, I also promptly fell in love with an Epiphone Les Paul, although I held off buying it ... for now!

Matt brought my guitar and ukelele from "Rustic Grime" to Masterpiece!…read more I brought my 20-year-old Walden Natura D550 and a vintage 1953 ukulele to Matt, and the results are honestly shocking. The '53 uke was in rough shape--old, rustic, and covered in decades of grime. Matt transformed it completely. He finely detailed the body until it was shining like a mantle piece, fixed the tuners, and recommended Nylgut strings that make it sound incredible. It went from a dusty relic to a daily player that I can't put down. For my Walden guitar, Matt performed "wild work." The action was high and the strings were dead, but he used a "cold clamp" technique on the neck and hand-carved a perfect unbleached bone saddle. He even recommended a spectacular cocobolo bridge to match the guitar's aesthetic and tone. Both instruments came back sounding "shockingly fantastic." If you have an instrument that has lost its "soul" or just needs expert engineering to sing again, Matt is the man to see. A true master of his craft and a total professional.

MW Guitar Repair My…read moreGuitar for Repair (Ibanez GB30 2023) Matthew performed a thorough inspection of the Ibanez and explained in detail the work he would be performing. During our conversation I noted that his passion for Guitars was clearly evident. I felt confident that he would bring more musical life to this instrument. Matthew checked fret wear, the string action (and spacing) , the guitar neck, tonality, guitar bridge and stability, string groove, action, tuners, fret buzz, saddle height, intonation, pick up height, stable tuning and much more, He is meticulous and precise. My instrument now has new Life, Vibrancy and now runs on all Musical Cylinders! It is a pleasure to know Matthew and the positive aura that is felt when you are at MW Guitar Repair. You will walk in with a smile and leave with a bigger smile. Thank You friend. I truly appreciate the intense work you perform. Additonally your work is of Heart and Soul, sincerely.. Respectfully Tom E

Went in to pick up an online order, and all went very smoothly…read more Noticed that it seems like the store has gotten some new merchandise. Instruments were looking really nice. Up front, items were on sale and they were really great value and caught my partner's attention. He told me, if he didn't already have so many guitars and gear already that he's trying to sell off, he'd have been all over it. Sam Ash did not disappoint today. Recommended!

Out of biz 9/2024. Very sad…read moreBeen buying gear there since the 80's, always had a great selection and a cool, helpful staff... another victim of the digital world...

Turn around time was excellent, went in, had my Buescher TT alto checked and PR gave me a quote for…read morean overhaul.. I decided to get a patch job for the meantime, his service was excellent. One day to the next, the fastest turn around time I ever experienced. I asked him a few questions about gear and man... he is an encyclopedia! Gave me recommendations for some of my gear. Got my TT, plays beautifully! I can imagine what an overhaul would do to this thing.. WOW!

Excellent repair of my tenor sax. Perry was informative, friendly, and completed the work quickly…read more Very reasonable price.

Liberty Music consistently has great horns and even better repairmen. Definitely one of the more…read moreprofessional/reputable places in the area, these guys know what they're doing.

From the owner: We are a boutique saxophone store, with a huge selection of new and vintage saxophones and…read moremouthpieces. We have a professional and experienced repair staff, and offer lessons as well.

I've purchased two guitars here over the past few years. Both remotely because I live in…read moreCalifornia. Shopped the website then called and had a long discussions with Lou while he did in-hand descriptions of several guitars I considered. I already owned two Peerless brand guitars and know that the high quality to reasonable price ratio for the Korean made guitars is very good. Guitar n' Jazz is probably the highest sales volume dealer of Peerless guitars in the USA. Several other high quality brands also sold. After my purchase via phone call, Lou did a great job in setting up the guitars for maximum playability and putting super premium Thomastik strings on at no higher charge. Shipment time was excellent. Packaging was top notch. Of course Hard shell cases were included. Advice: Always buy a hard shell case when you purchase an instrument remotely that requires handling by Fedex / US Postal service / UPS no matter what the instrument is. I've sadly gotten several instruments over the years from other sellers shipped in double cardboard boxes that were completely destroyed upon arrival. Nobody wants fire place kindling when buying a wooden musical instrument. Even though there are several guitar shops that sell a few vintage jazz instruments within 50 miles of my home, I will always check this shop first when contemplating my next purchase. 5 Stars! Highly recommended.

I purchased a Gibson ES-175 from Guiitars 'n Jazz for a very decent price over the phone without…read morevisiting the shop. Owner Lou is honest, very easy to work with and he wanted to make sure I was happy my choice and with the purchase for all the right reasons. The guitar arrived well-packed an in perfect shape (it was advertised as "excellent" but in my opinion, it was actually closer to mint). There were a couple of issues that I felt should have been taken care of before it was sent out (it happens). Lou agreed and he was quick to make amends. I guess that's why it's a good idea to deal with a serious, long-time, reputable dealer who picks up the phone himself. Not sure what else you could ask for. Many thanks for making the process hassle-free, Lou; I'm seriously digging the guitar : )

I've been a customer of Ritchie's music for a long time and have seen a lot of changes over the…read moreyears. Yesterday, I decided to stop in to see what they had as I needed as replacement bass and wanted to give my business to a local retailer as opposed to the big box/ online stores. Everyone was friendly and very helpful. The selection of instruments was impressive and having the ability to play them makes a huge difference from the online option of just seeing it on a web page. I did purchase a new bass and will be returning if I need anything else . It was refreshing to deal with knowledgeable professionals. Very happy with the purchase and experience.

Just had 2 seriously neglected instruments repaired at Ritchie's. The den of thieves at my local…read moreguitar store said my Martin Sigma acoustic with a hairline crack was totaled...I might as well buy an equivalent new model. Instead, went to Ritchie's. They braced it up and did fantastic work all over the instrument to make it playable again. It totally shines now. Carlos and his Tech John took hold of my Gibson Les Paul and made it like new...a master restoration. Best news was the many hundreds of bucks I saved and can now invest in a new instrument there. Superior customer service. Ritchie's wins my business every time...HIGHLY recommended!!!