I will never come here again. They overcharged for a guitar bag that is made with cheap cloth…read more The shocking part was they also charged me for helping me tune my guitar awhile back. Eventually, I learned to install an app to do it. Going forward, I will be purchasing my guitar accessories at Guitar Center or Sam Ash. Lesson learned.

I grew up using this Music Store for my repair needs and have done so for over 40 years and they…read morehave always done the right thing and charged less than others. I can't sing their praises highly enough.

I recently purchased an old piano. I invited Mr. Tom Lam to tune the piano and also to see if any…read moreadditional work needed to be done. He tuned one note and fixed one of the pedals and charged us $265 for the work. I wasn't home at the time at the time when he was over and the work was done while my my inlaws were at my home. Once I had come home I noticed that a few notes were still out of tune and also a few notes didn't ring out properly. He tried to tell me that the piano is a cheap quality and that it's not worth investing money to try to fix the mechanism to help the notes ring out. He even told me that he will find someone to take the piano but I have to pay for shipping. He was very condescending, instead of answering my questions as to what work needed to be done, he kept insisting that no work is worth it. My mother has a piano that she purchased in the same manner 30 years ago and to this day she still uses it. It of course could use a tune up but after 30 years it still works well. The piano that I purchased has the same potential, but Mr. Tom Lam just doesnt have the skill and workmanship to to bring it to its potential, despite his website clearly stating that he works to repair all types of pianos, young and old. Very disappointed with his work and would not recommend him to anyone.

We recently had the interior of our old grand piano cleaned and tuned. Called around for quotes and…read moreTom was the most reasonable. He did such a thorough job. Our piano never sounded so good! Will definitely hire him again!

I took my guitar to get repaired it was a gift for my Grandaughter who is autistic. It was never…read morereturned back to me. Every time I would go back to get it they would tell me that the repair guy was away. Or he wasn't there. I trusted them so I never asked them for a receipt thinking hey were trustworthy. I never saw the guitar again, and was never able to get it back because I had no proof or receipt that I took it there. My autistic daughter was so happy with her little green guitar she still asks for it. It's been a couple of years since then. I just want to tell you that you guys have made a 12 year old autistic young girl very unhappy.

Received top flight customer service from Christina who attentively answered my teenager's…read morequestions about purchasing a cello. We learned a lot about what's important and less important about selecting a first cello. Christina made us both at ease in a calm unrushed environment as my kid played the instrument. Christina made it clear her main interest was in keeping us satisfied after the purchase and building a musical relationship for the longterm. She reserved a cello while we shopped elsewhere. This time we declined the purchase, but it was not for lacking quality, price or service. I won't hesitate to return for our future guitar or cello services. This business makes me proud to be part of Staten Island's music community. Keep up the good work Rustic Music! Two locations!!!

Great teachers, wonderful staff, flexible scheduling. Also the distance for us is convenient.read more

My daughter takes violin lessons here for last three years. She loves her music classes and her…read moreteacher. Miss Aleksandra is patient and enthusiastic. Lessons are in separate rooms in kind and friendly environment. Miss Olga front the front desk is always polite and accommodating. We often change our schedule and it's never a problem to switch things around. We love participating in school's recitals which showcase your child's progress in learning but you can also watch other talented children. Miss Natalia always has a beautiful rose for each child. The most thoughtful and beautiful gift. I highly recommend Music Box School because I'm happy and satisfied with their services.

I was going to buy a guitar from Amazon but decided to try Rustic Music first…read more I was so impressed by Charlie that I bought one from him instead. He sold me an acoustic guitar and even attached guitar buttons for a strap. He also gave me a guitar bag. Thank you Charlie.

I have 2 grandsons going for piano lessons for a little over 11/2 years now on a weekly basis…read more When I bought a keyboard for christmas, I waited to see if they would take an interest without forcing it on them. They started playing by ear and watching videos, but I wanted them to learn how to "read music" I also wanted them to focus on something more constructive than video games etc. I am amazed at the progress they've achieved and want to acknowledge their teacher, Jordan for his patience and encouragement. 2 teenagers with ADHD that lacked confidence and would be easily discouraged are continuing to learn and enjoying playing the piano by reading music and placing their fingers correctly on the keys. I am grateful!

Husband had his guitar (Fender strat) "Set up". And he is happy. Service is good. Small shop clean…read morefriendly staff this guitar set up was $60 bucks which is a great value. Done right ! Husband is happy and will be visiting again.

I Had my Fender Strat set up by lane and amazing Job he did , quiet Place and friendly and not…read moreexpensive for a set up and Highly recommended.. I will be back with more of my guitars

Don't know why YELP did not allow this previously. My…read moredaughter was in the Fort Hamilton HS marching band. She played well but wanted to play better! We were recommended to Al Biondi. What a gem!! My daughter had solos at the school concerts, with his helpnand support!!! Al is amazing. He is knowledgeable, patient and just a great guy. Before and after our sessions, we also saw students from local schools going to Al .He can teach young and old! If you are considering lessons for saxophone, trumpet, clarinet...and call him for anything else...you will definitely be happy.!!!

Al is an excellent music teacher and a great guy always doing his best to help you. He got loads…read moreof superb reviews on Google so I can't understand why Yelp is blocking the excellent reviews he got here. The automated process of Yelp handling reviews is very bizarre to me.

Bought my wife Vicky some lessons with Josh, I was skeptical at first buying lessons as a gift for…read morea b day. My wife really enjoyed the sessions and signed up for more lessons after the ones I bought her were used up. He even helped her with her song writing which was a plus, she felt comfortable working with him which is key. Not a bad gift after all :)

If you thinking about talking guitar lessons use Josh he is amazing I would super recommend himread more