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Fix My Piano

4.0 (4 reviews)
Closed • 9:00 am - 11:00 pm

Services - Fix My Piano

Musical instruments and teachers

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Norm's Music - Just got in a new shipment of Music Man Guitars

Norm's Music

3.2(13 reviews)
8.1 km
•$$

Stopped in here to pick up some cords & mini amp..Through conversation I found out these guys were…read moreoriginally from Kings highway in Brooklyn & they know What they are talking about when it comes to guitars and then some. Highly recommend

I brought my 6-string electric guitar to this store in order to replace a nut and fix an underlying…read moreissue with the corresponding nut slot. I supplied a top-grade new TusQ nut for this operation. The instrument remained held at the store for more than a week presumably "being repaired". Eventually, after calling the store, I was told to pick up the guitar in the early evening. I made it to the store by 7PM or so, but my guitar was STILL NOT READY. The staff kept me at the store for over TWO HOURS longer, but they finally brought out the instrument with the new nut and a fresh set of strings. Could've been worse, right? Well, it was worse after all. A little while later, the new nut slid over along its slot. It turned out that the underlying issue (damaged slot bottom under the nut) was never ever repaired! Basically, they charge me a full repair fee for a tiny drop of glue and a set of strings. So, I had to purchase some repair materials and then I spent at least two days fixing those presumably previously fixed issues. A glue curing process took some time as well. So, adding certain staff members' condescending attitude towards returning customers, plus such poor treatment of a repair work request made me unwilling to do any more business with that establishment.

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Norm's Music - Seagull Guitars

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Rustic Music Center

Rustic Music Center

4.0(8 reviews)
5.6 km•Richmond Town

I took my guitar to get repaired it was a gift for my Grandaughter who is autistic. It was never…read morereturned back to me. Every time I would go back to get it they would tell me that the repair guy was away. Or he wasn't there. I trusted them so I never asked them for a receipt thinking hey were trustworthy. I never saw the guitar again, and was never able to get it back because I had no proof or receipt that I took it there. My autistic daughter was so happy with her little green guitar she still asks for it. It's been a couple of years since then. I just want to tell you that you guys have made a 12 year old autistic young girl very unhappy.

Received top flight customer service from Christina who attentively answered my teenager's…read morequestions about purchasing a cello. We learned a lot about what's important and less important about selecting a first cello. Christina made us both at ease in a calm unrushed environment as my kid played the instrument. Christina made it clear her main interest was in keeping us satisfied after the purchase and building a musical relationship for the longterm. She reserved a cello while we shopped elsewhere. This time we declined the purchase, but it was not for lacking quality, price or service. I won't hesitate to return for our future guitar or cello services. This business makes me proud to be part of Staten Island's music community. Keep up the good work Rustic Music! Two locations!!!

Fix My Piano - musicalinstrumentsandteachers - Updated May 2026

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