He is unmistakably a highly skilled piano technician. The…read morepiano was totally transformed after he tuned. I couldn't believe it's the same piano. I'm so pleased with a result.

My piano was pretty much a disaster. Michael did a brilliant job of restoring non-working keys,…read moretuning a long out of tune instrument, cleaning the whole inside, fixing the soft pedal which hasn't worked for years. I had almost given up hope on this piano which has served me well over the years but had so much wear and tear. Michael was punctual, completely professional, thorough, and charged me a very very reasonable price. I highly recommend the services of Integral Pianos--I feel like a have a brand new instrument.

I have a really old, beat up Wurlitzer that is on its last legs. It's so old that it can't even be…read moretuned to concert pitch anymore. I still wanted to get some practice out of it before chucking it (I'm a bit sentimental, as it's been in the family for so long), and Little Ear Piano Repair was still able to fix a broken string and tune it as well as reasonably possible, which was fine, as I'm just an amateur and not a professional piano player. It was all done pretty affordably, too, which was another plus. So, needless to say, I couldn't be happier with the service, and it comes highly recommended.

Excellent service- an appointment within a week, reasonable price (adjusted during the visit for…read moreless work than expected), prompt arrival, a well-tuned piano at the end.

We have been working with the Floating Piano Factory for over six years, calling them every six…read moremonths. We have always had the best experience, but I wanted to give a shout out to Justice, who went above and beyond with her service. The middle pedal on our upright Steinway was not really working (it hadn't since we could remember). Justice offered to come a second time a few days later with some special tools to fix the pedal, even though this had not been budgeted or planned. Justice was also super sweet with our teenage daughter, who was genuinely interested in watching Justice work on her piano to understand how it is done. Justice not only was fine with it, but she also patiently explain to our daughter about every step of the process. That musical connection and "intellectual" exchange made my daughter's day. Thank you!

Justice did a perfect job. Polite, on time, and effective. Careful and thorough. Thank you!read more

I have owned my Steinway B for almost 40 years, purchased after a complete rebuild. I have had a…read morenumber of different techs work on the piano over the years, some better than others. After a recent move, I wanted to find somebody relatively local to service my piano and, after doing some research, found Jake. All I can say is that the reviews about him are extremely accurate! Communication was excellent, he is punctual, and he will give you a pretty accurate estimate on the pricing prior to booking the appointment. The piano sounded great after the initial tuning, and he also replaced some clips on the Dampp-Chaser that were damaged during the move, as well as replacing the pads and liner. I had some regulation work done on the piano about 20 years ago and was never very happy with the piano action after that work. I mentioned this to Jake and he told me that the regulation was currently not in spec. He spent some time asking me what I disliked about the action, and he felt like there were many things that could be done to improve the playability. We scheduled a few additional appointments, and I couldn't be happier with the results! I think it actually plays and sounds even better than when I first purchased it many years ago, so if you are looking for somebody to service your piano, Jake has my highest recommendation!

Professional and knowledgable piano tuner. Came to my home with his mask on & asked me if i wanted…read morehim to take off his shoes (as is our custom). I said yes& he took them off... Very nice and gave me the price before he started tuning. Spent about 2 hours as the piano had not been tuned in 20 years. I would definitely recommend him and will use him again. Thank you Jake!

What a perfect piano purchase experience. I accompanied my friend to buy a piano. She found Prosper…read morePianos and now she is a proud owner of a magnificent piano. Isaac was so helpful in helping her find her dream piano.

I can't imagine a better experience than buying a piano from Isaac at Prosper Pianos. I reached out…read moreon a whim after seeing a post about the business. Though we've wanted a piano for years, we had looked only casually before being struck by Isaac's philosophy: taking pianos and touching them up or even restoring them to sell to people across a wide range of budgets and skill levels. When I reached out, Isaac responded promptly, and we had a long conversation assessing what we were looking for in a piano. When we went to his shop, he explained the origin of the pianos he had and what made each different. He graciously let us try everything from a Baldwin spinet to a beautiful late-1800s Steinway (which he knew was NOT in our price range!). We ultimately settled on a warm Charles Walter upright, made by a smaller American company we hadn't been familiar with but that - - besides making great pianos - - has business values we appreciate as a bonus. The piano movers Isaac works with are excellent: they arrived promptly and carefully navigated the piano up several steps through a narrow entrance, in and out within fifteen minutes. Now we're beyond excited to have this beautiful piano sitting in our living room and highly recommend Isaac and Prosper Pianos.

We hired them with a few days notice to move a baby grand from Albany to Upper West Side…read more From the first moment, the yelp-started communication was excellent, and response time very impressive. They've asked all the right questions and gave a reasonable estimate, which transparently reflected the amount we ended up paying. Even though the same-day move we ended up opting for required starting at Albany, 3+ hours away, at 8 am, they were very punctual, and gave updates. The team they sent was led by a gentleman with decades of piano-specific experience, and they nailed everything, exactly as we'd liked. The piano arrived without a scuff, and still in tune to boot. I've had less desirable outcomes with other companies a couple times before, and I couldn't recommend these folks highly enough for any long distance moves.

Recently hired Pianoland Movers to move an old upright piano from Nassau County to Queens…read more From initial contact via their website communication was quick and a quote was provided. Alex followed up with a few emails once I agreed to hire them and was able to accommodate me on a Sunday morning. Movers were on time, professional, and even called with an ETA. Would definitely recommend.

Inquired to have an upright piano moved one mile. The contract they is confusing and filled with…read morecontradictions. Here is an example: "Unless a greater valuation is stated herein, the depositor or owner declares that the value in case of loss or damage arising out of storage, transportation, packing, unpacking, clearing or handling of the goods and the liability of the company for any cause for which it may be storage, transportation, packing, unpacking, clearing or handling of the goods and liability of the company for any cause for which it may be liable for each or any piece or package and the contents thereof does not exceed and is limited to the standard/minimum amount set by the comp any and based on the size of the instrument." I asked them to add the value of the piano to the contract and they refused. At one point they didn't want me to call so we had to go back and forth over text. Who does business that way??? To have the piano covered for its full value they asked me to pay $150 extra for insurance. How can a piano moving company not have their own liability insurance that covers the total cost of a piano??? Eventually I got tired of texting and went with someone else. Bottom line, train the people answering the phone so they understand the business, can make decisions and don't have to go back and forth to "the boss" and make the customers wait all day over text to get basic agreements settled. Very unprofessional.

I needed to move a grand piano from Westchester to Queens. I contacted this company and was given…read morean estimate which seemed reasonable. There is also an extra 3% surchage if you use a credit card. There were no long, twisting stairwells to navigate (which I believe increases the cost), so a relatively straight-forward move. The company was very responsive via email with answers to my questions (usually within a day) and we booked a date. It snowed the day before the move, but the movers showed up on time, were very professional, and the move went very smoothly. I did not notice any issues upon delivery. I have a Dampp Chaser system attached to the bottom of the piano to help regulate the humidity around the sound board. About 1 week after delivery, I noticed that one of the bars from the Dampp Chaser was on the floor hanging from its power cable. It turns out that two clamps that hold the bar in place were broken, and the bar eventually fell (I think from general vibrations from playing the piano). I suppose maybe this could have been from just general wear, but the timing with the move was just a little odd, and it was two clips, not just one. I contacted the company via email (using the same e-mail address that I had used previously) with photos of the problem and received absolutely no reponse. Eventually, it was a pretty simple, inexpensive repair, but I was a little disappointed in their lack of response (which is why I took off a star), and just wonder what would have happened if we were dealing with a bigger problem. I'm not going to pass judgement, I was otherwise happy with the move, but you can read about the interaction and decide for yourself how important this is if you chose to use this company. Update: So the company did reach to me, took responsibility for the damage, and offered to make it right. At this point, I did not take them up on their offer since it turned out to be a relative easy and inexpensive repair, but I just wanted to acknowledge their follow-up.

John from BK Piano came to my mom's house to tune her 60 year old piano. She is elderly and I…read morewatched him patiently explain to her what he was going to do. He took the time to listen to her requests, address her needs and answer her questions. He quickly figured out why certain keys sounded the way they did and carefully made the repairs. He even glued down the tops of the keys that had come loose and cleaned all the keys before he left. I would definitely recommend BK Piano for their thoroughness, fair price and costumer care.

John tuned our Chickering upright piano that hasn't been tuned in many years. He did an amazing…read morejob! Great service, highly recommend!