I have owned my Steinway B for almost 40 years, purchased after a complete rebuild. I have had a…read morenumber of different techs work on the piano over the years, some better than others. After a recent move, I wanted to find somebody relatively local to service my piano and, after doing some research, found Jake. All I can say is that the reviews about him are extremely accurate! Communication was excellent, he is punctual, and he will give you a pretty accurate estimate on the pricing prior to booking the appointment. The piano sounded great after the initial tuning, and he also replaced some clips on the Dampp-Chaser that were damaged during the move, as well as replacing the pads and liner. I had some regulation work done on the piano about 20 years ago and was never very happy with the piano action after that work. I mentioned this to Jake and he told me that the regulation was currently not in spec. He spent some time asking me what I disliked about the action, and he felt like there were many things that could be done to improve the playability. We scheduled a few additional appointments, and I couldn't be happier with the results! I think it actually plays and sounds even better than when I first purchased it many years ago, so if you are looking for somebody to service your piano, Jake has my highest recommendation!

I called Jake on short notice for a piano tuning. He was professional, knowledgeable, and truly…read moreexceeded my expectations. Highly recommend.

Dave is the absolute best- highly skilled, always punctual and very friendly and personable! I…read morepurchased a piano on Craigslist and was fortunate enough to reach out to him when searching for a piano tuner. Dave not only provided an honest assessment but was also able to repair and tune the piano. He now comes twice a year to tune which makes a world of difference with the sound. Plus, getting the opportunity to listen to Dave play while he is tuning the piano is simply amazing- he is a truly gifted pianist.

Dave is a terrific piano tuner. He's been tuning for us for five years. Knowledgeable, efficient,…read moreand friendly, he leaves our piano singing every time. Highest recommendation!

Jason is an excellent Piano Tuner. I highly recommend him. My had not been tuned since it was…read moremoved and Jason brought it back to pitch.

Jason was quick to answer, punctual, and did a fantastic job on my piano. Also, was very flexible…read morewith payment options. 10-10 would recommended. l've been having my pianos tuned for over 20 years and this is by far the best experience l've had .

We have been working with the Floating Piano Factory for over six years, calling them every six…read moremonths. We have always had the best experience, but I wanted to give a shout out to Justice, who went above and beyond with her service. The middle pedal on our upright Steinway was not really working (it hadn't since we could remember). Justice offered to come a second time a few days later with some special tools to fix the pedal, even though this had not been budgeted or planned. Justice was also super sweet with our teenage daughter, who was genuinely interested in watching Justice work on her piano to understand how it is done. Justice not only was fine with it, but she also patiently explain to our daughter about every step of the process. That musical connection and "intellectual" exchange made my daughter's day. Thank you!

I have hired FPF tuners and technicians for tunings as well as major and minor repairs and they…read morehave always provided excellent service for a reasonable price . shout out to Justice, who just left after repairing some stuck keys and lubricating a squeaky fallboard.

He is unmistakably a highly skilled piano technician. The…read morepiano was totally transformed after he tuned. I couldn't believe it's the same piano. I'm so pleased with a result.

My piano was pretty much a disaster. Michael did a brilliant job of restoring non-working keys,…read moretuning a long out of tune instrument, cleaning the whole inside, fixing the soft pedal which hasn't worked for years. I had almost given up hope on this piano which has served me well over the years but had so much wear and tear. Michael was punctual, completely professional, thorough, and charged me a very very reasonable price. I highly recommend the services of Integral Pianos--I feel like a have a brand new instrument.

I have a really old, beat up Wurlitzer that is on its last legs. It's so old that it can't even be…read moretuned to concert pitch anymore. I still wanted to get some practice out of it before chucking it (I'm a bit sentimental, as it's been in the family for so long), and Little Ear Piano Repair was still able to fix a broken string and tune it as well as reasonably possible, which was fine, as I'm just an amateur and not a professional piano player. It was all done pretty affordably, too, which was another plus. So, needless to say, I couldn't be happier with the service, and it comes highly recommended.

Excellent service- an appointment within a week, reasonable price (adjusted during the visit for…read moreless work than expected), prompt arrival, a well-tuned piano at the end.

I needed to move a grand piano from Westchester to Queens. I contacted this company and was given…read morean estimate which seemed reasonable. There is also an extra 3% surchage if you use a credit card. There were no long, twisting stairwells to navigate (which I believe increases the cost), so a relatively straight-forward move. The company was very responsive via email with answers to my questions (usually within a day) and we booked a date. It snowed the day before the move, but the movers showed up on time, were very professional, and the move went very smoothly. I did not notice any issues upon delivery. I have a Dampp Chaser system attached to the bottom of the piano to help regulate the humidity around the sound board. About 1 week after delivery, I noticed that one of the bars from the Dampp Chaser was on the floor hanging from its power cable. It turns out that two clamps that hold the bar in place were broken, and the bar eventually fell (I think from general vibrations from playing the piano). I suppose maybe this could have been from just general wear, but the timing with the move was just a little odd, and it was two clips, not just one. I contacted the company via email (using the same e-mail address that I had used previously) with photos of the problem and received absolutely no reponse. Eventually, it was a pretty simple, inexpensive repair, but I was a little disappointed in their lack of response (which is why I took off a star), and just wonder what would have happened if we were dealing with a bigger problem. I'm not going to pass judgement, I was otherwise happy with the move, but you can read about the interaction and decide for yourself how important this is if you chose to use this company. Update: So the company did reach to me, took responsibility for the damage, and offered to make it right. At this point, I did not take them up on their offer since it turned out to be a relative easy and inexpensive repair, but I just wanted to acknowledge their follow-up.

The "magic" in the name is absolutely true! They managed to maneuver a Steinway studio upright…read more(approx. 600 lb) around a hairpin turn as they carried it down the stairs, turned it within a narrow hall as they headed toward the door, and eased it down some more stairs to reach their truck. It was astonishing. The three gentlemen who did the move could not have been more courteous and patient, as were the folks who I spoke with on the phone as I set up the appointment. Five stars isn't enough!!!

I purchased my rebuilt player grand from AC n September 1972 and I love it! Hardly a day goes by…read morethat I don't think of Alex's dad when I sit at my piano. Of course, Alex was a little boy back then and I remember his dad telling him to stop running around the showroom! I highly recommend AC Pianocraft. Great value and excellent service. I'm a professional pianist who played in the major midtown hotels in Manhattan for 31 years so I know my pianos. There is none better! David Kolataze

Recently, a friend needed advice regarding a family heirloom Steinway. We had an unforgettable…read moreexperience with Alex. He is passionate about what he does, is old school, and training a new generation of piano techs from the ground up. Alex was honest regarding the condition problems of the instrument needing restoration, and suggested several strategies. He also professionally opined the money would only be worth investing if the instrument were to remain in the family as an heirloom. (extremely ethical--- a huge boon these days!) Alex gave us the name of an expert in the Boston area, who could assess the instrument in person, and possibly guide the owner toward a charity donation where the instrument would be of service. A great experience. They are very thorough and trustworthy. I am a professional singer, and voice teacher, using my piano as a work tool, and recommend them highly. Service of this level and commitment is almost nonexistent today.

The upright Kawai piano I inherited from my in laws came with stuck keys and a squeaky bench. Over…read morethe past year, Tim's technician, Han, has given it a tuning. Tim came recently to tune the piano and to repair the bench, which made all the difference in the world. Shortly after the piano was tuned, a few notes began sticking. Tim responded right away and come back to fix them. For me, the reason why I consider him and his skilled technician, Han, to be exemplary piano tuners is their commitment to excellent service and customer satisfaction. If you are looking for a good piano tuner, I highly recommend that you entrust the care of your piano to Nuernberger Piano Co.

I have used them a couple of times to tune my piano. It's very convient to schedule an appointment…read moreusing their website. Han came to my apartment, followed safety protocols, and did a fantastic job tuning my piano. If you're in need a piano tuning, look no further!

Great service, very polite and worked with my schedule. Highly recommend and will use again in the…read morefuture!

From the owner: Venezia Piano Service offers a wide range of services to the customer ranging from appraisals to…read moretunings. Rely on our prompt professional service for all your piano needs. From repairing a pinblock, restringing, tuning or purchasing a lamp, Venezia Piano Service will provide you with complete customer satisfaction. Service areas include: Bergen,Hudson and Passaic Counties NJ, Westchester, Rockland and Manhattan Counties NYPiano technician Vincent Venezia has been servicing pianos since 2000. In addition to providing service to private homes, local schools and places of worship he has also serviced world class musicians such as Jim Beard, Gary Kirkpatrick, Mulgrew Miller, Moby, Mandi Patinkin, Melissa Manchester, Billy Taylor, Geri Allen, Mike Longo, Randy Weston, Barry Harris and many others. Universities include William Paterson University, Kean University, Rutgers University, New Jersey City State University and Seton Hall University. Services include but not limited to:Tuning Reg